Dodge Ram Complaints

27,062 consumer complaints on file.

#11289544December 17, 2019
AIR BAGS, POWER TRAIN
I PURCHASED MY TRUCK DECEMBER 2018 FROM A PRIVATE CITIZEN, I RECENTLY RAN A CHECK FOR RECALLS AND IT INFORMED ME THAT NONE OF THE RECALLS ASSOCIATED WITH MY 2005 RAM 1500 HAVE NEVER BEEN ADDRESSED. I WOULD LIKE INFORMATION AS TO HOW I MOVE FORWARD IN GETTING THE RECALLS FIXED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11289563December 17, 2019
POWER TRAIN
THERE WAS A RECALL AROUND 2012-2013 FOR 2009 DODGE RAM 1500 PICK UP TRUCKS BECAUSE SOME PINION NUTS COULD COME LOOSE. I HAD THE RECALL PERFORMED AS SOON AS I RECEIVED THE NOTICE. THE FIX FOR THIS WAS TO INSTALL A RETAINER THAT WOULD NOT ALLOW THE NUT TO LOOSEN. THIS WEEK, 12/16/19, I WENT TO REPLACE MY PINION SEAL AS I NOTICED LEAKING AT THE SHAFT. I FEEL THAT THE RETAINER THAT WAS USED TO HOLD THE NUT IN PLACE IS DEFECTIVE AND NOT A SUFFICIENT FIX AS THE NUT HAS DEFINITELY MOVED SINCE THE RECALL WORK WAS PERFORMED. THERE ARE MOST LIKELY STILL TRUCKS ON THE ROAD WHERE A DANGEROUS CONDITION IS BEGINNING TO DEVELOP AGAIN. I NOTICED THAT THE PINION NUT HAD ONLY ONE THREAD SHOWING AND TOOK VERY LITTLE FORCE TO REMOVE. AS I DID NOT KNOW HOW TO REMOVE THE RETAINER "HOLDING" THE NUT IN PLACE, I USED A HAMMER AND A PUNCH TO TRY TO SPIN IT. THE RETAINER AND THE NUT MOVED WITH VERY LITTLE EFFORT. THERE WAS ONLY ONE THREAD ON THE SHAFT SHOWING BEFORE I LOOSENED IT. I CALLED A DEALERSHIP AND THEY TOLD ME TO BRING IT IN THE NEXT MORNING. THE NUTS ON THESE ARE ALL INDIVIDUALLY ADJUSTED UNTIL THE BEARING YIELDS A CERTAIN RESISTANCE AND THIS CAN ONLY BE DONE WITH THE COMPONENTS IN THE REAR OF THE DIFFERENTIAL REMOVED. THE SERVICE MANAGER IS STARTING TO TALK ABOUT "NORMAL WEAR AND TEAR" SINCE THE RECALL. MY CONTENTION IS THAT THE ORIGINAL RECALL WAS NOT PERFORMED PROPERLY BY A DEALER WHEN THE RECALL WAS DONE. WE CAN NOT KNOW WHAT WAS NORMAL WEAR AND TEAR IF THE NUT HAS BEEN COMING LOOSE FOR A NUMBER OF YEARS. THERE MAY BE A REQUIRED WASHER MISSING BUT THAT HAS NOT BEEN DETERMINED YET. IF THERE IS A WASHER MISSING, THAT MEANS THAT THEY REMOVED THE PINION NUT COMPLETELY BEFORE REPLACING IT WHICH YOU CANNOT DO WITHOUT REMOVING THE DIFFERENTIAL CARTRIDGE TO PROPERLY SET THE PRE-LOAD FORCE ON THE BEARING. EACH ONE OF THESE NEEDS TO BE ADJUSTED INDIVIDUALLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11289567December 17, 2019
SUSPENSION
WHILE DRIVING AT SPEEDS ON HIGHWAY AND INTERSTATE, WHEN HITTING A BUMP, HOLE, OR UNEVEN SURFACE (USUALLY EXITING A BRIFGE), THE FRONT END STARTS VIBRATING VIOLENTLY BECOMING DIFFICULT TO CONTROL AND DOES NOT STOP UNTIL THE VEHICLE IS STOPPED. EACH TIME THIS HAPPENS, THE BATTERY TERMINALS COME OFF. THIS HAS OCCURRED FOUR TIMES SINCE AUGUST OF 2019, NOTE, THE VEHICLE WAS NOT DRIVEN IN SEPT, OCT, OR NOV.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11289602December 17, 2019
ELECTRICAL SYSTEM
HAVE TO USE FORCE TO ENGAGE CLUTCH TO START VEHICLE. THE VEHICLE WAS STATIONARY WITH A TRAILER ATTACHED. UNABLE TO TURN OFF VEHICLE WHEN FUELING DUE TO PROBABILITY THAT IT WOULD NOT START. TRIED JUMPER CABLES WITHOUT SUCCESS. AFTER STOMPING CLUTCH SEVERAL TIMES VEHICLE STARTED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11288884December 13, 2019
STEERING
TL* THE CONTACT OWNS A 2011 RAM 3500. WHILE ATTEMPTING TO STEER THE VEHICLE, THE POWER STEERING WOULD FAIL OR THE STEERING WHEEL WOULD JERK IN ONE DIRECTION AND SEIZE IN THAT POSITION. THE CONTACT TOOK THE VEHICLE TO CHRYSLER DODGE JEEP RAM NORTH SAVANNAH (LOCATED AT 1100 CHATHAM PKWY, SAVANNAH, GA 31405, 912-712-7900) WHERE IT WAS DIAGNOSED THAT THE POWER STEERING PUMP AND THE POWER STEERING COOLER FAILED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE CONTINUED. THE CONTACT REACHED OUT TO THE MANUFACTURER, BUT DID NOT GET A RESPONSE. THE APPROXIMATE FAILURE MILEAGE WAS 130,000. THE VIN WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11288594December 12, 2019
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
MY TRUCK STARTED HAVING AN ISSUE AFTER MY LAST RECALL WAS COMPLETED. THE CHECK ENGINE LIGHT KEPT COMING ON TOOK BACK TO DODGE, AND THE SAID IT WAS FIXED. SO AFTER CHECK ENGINE LIGHT KEPT COMING ON, GOT A SYSTEM CHECK SAID IT WAS ASSOCIATED WITH FUEL PUMP OR LINE. WHEN MENTIONING TO DOGE SAID IT WAS NOT ASSOCIATED WITH RECALL. NOW MY TRUCK WILL NOT START WITHOUT A JUMP OFF AND RECENTLY CUT OFF WHILE I WAS DRIVING WENT DEAD IN THE MIDDLE OF ROAD. NO POWER AT ALL I HAD TO JUMP OUT QUICKLY AND JUMP MY TRUCK OFF JUST TO GET TO SAFETY. THIS IS DANGEROUS. I COULD HAVE BEEN HIT DUE TO THIS ISSUE. BECAUSE OF THE CONSTANT JUMPING OF DUE TO BATTERY DYING DUE FUEL PUMP NOT SHUTTING OFF. THE FUEL PUMP IS GOING OUT AND IT WAS MENTIONED THIS WAS A KNOW ISSUE FOR DODGE RAMS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11288629December 12, 2019
POWER TRAIN
I WAS TRAVELING ON ROADWAY THERE WAS A LOUD BANG, TRUCK SKIDDED TO STOP AND WOULD NOT MOVE.TRUCK HAD TO BE TOWED, APPEARS THE REAR DIFFERENTIAL PINION SHAFT HAS SNAPPED OFF. THE TRUCK IS CURRENTLY PARKED IN A SNOW BANK UNTIL I CAN EVALUATE WHAT NEEDS REPAIRED/REPLACED. THERE HAVE HAVEN BEEN NUMEROUS COMPLAINTS AND RECALLS ON DODGE DIFFERENTIALS, I CAN ASSUME DUE TO THE NUMEROUS COMPLAINTS OF THE CLUTCH PACK RETAINER CLIPS FAILING THAT THEY FAILED CAUSING SHOCK LOAD TO THE RING AND PINION GEARS AND THEREFORE SNAPPING THE PINION SHAFT AND WEDGING PINION GEAR AND RING GEAR. THIS TRUCK ONLY HAS 80,000 MILES ON IT HAS NEVER BEEN ABUSED, OFF ROADED OR DONE ANY HEAVY TOWING, HAD SOMETHING LIKE THIS HAPPENED AT INTERSTATE SPEEDS AND OR TOWING A TRAILER IT WOULD HAVE BEEN CATASTROPHIC.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11288065December 10, 2019
ELECTRICAL SYSTEM
ON NOV 23 2019, WHILE I WAS DRIVING MY TRUCK IT SUDDENLY DIED. I PULLED OVER AND STARTED IT AGAIN. THIS HAPPENED 2 MORE TIMES THAT DAY ONCE ON THE HIGHWAY. SINCE THEN IT HAS WORKED INTERMITTENTLY WITH THE ISSUE HAPPENING WHILE IN MOTION AND ALSO WHILE STATIONARY. I DID SOME RESEARCH AND FOUND OUT THAT I'M NOT ALONE WITH THIS ISSUE. I HAVE READ SEVERAL FORUMS WITH A LOT OF OWNERS COMPLAINING ABOUT THE IGNITION MODULE, WIN. CLEARLY THIS ISN'T A COUPLE ISOLATED INCIDENTS AND NEEDS TO BE ADDRESSED BY RAM. I WOULD FIND IT HARD TO BELIEVE THAT A TOTAL LOSS OF POWER DUE TO A FAULTY WIN THAT HAS BEEN RECOGNIZED AS AN ISSUE AND MODIFIED IN NEWER VEHICLES WOULDN'T BE A SAFETY RECALL. FROM WHAT I GATHER THIS PARTICULAR WIN IS ABLE TO GET DIRTY ON THE CIRCUIT BOARD THUS CAUSING A FAILURE IN THE CONNECTION AND RAM KNEW ABOUT THE PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11288127December 10, 2019
ELECTRICAL SYSTEM
WHEN GOING ON ROUGH ROADS VEHICLE SHUTS OFF. HAVE TO MANIPULATE IGNITION TO GET TO START AGAIN. MY FAMILY HAS 3 OF THESE TRUCKS AND ALL ARE HAVING THESE SAME ISSUES. JUST HAD IGNITION MODULE REPLACED ON A 2012 RAM WITH 100000 MILES BECAUSE IT SHUT OFF WHEN GOING DOWN ROAD AND FRIGHTENED DRIVER. WHEN TRUCK DIES YOU HAVE NO POWER STEERING OR BRAKES. SEARCH ON INTERNET SHOWS THIS TO BE A COMMON PROBLEM TO MANY WITH TRUCKS OF THIS YEAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11287851December 9, 2019
SUSPENSION
TL* THE CONTACT OWNS A 2008 DODGE RAM 1500. THE CONTACT STATED THAT THE REAR AXLE WAS PREVIOUSLY REPLACED ON THE VEHICLE. ON ONE OCCASION, WHILE DRIVING 40 MPH, A LOUD BANGING NOISE WAS HEARD. THE CONTACT NOTICED THAT THE REAR WHEELS SEIZED, WHICH CAUSED THE VEHICLE TO DRIVE INTO A DITCH. THERE WERE NO INJURIES. THE VEHICLE WAS TOWED TO PATTERSON CHRYSLER DODGE JEEP RAM (3435 E END BLVD S, MARSHALL, TX 75672, (903) 935-9355) WHERE IT WAS DIAGNOSED THAT A NUT ON THE REAR DRIVER'S SIDE WHEEL WAS LOOSE. THE VEHICLE WAS REPAIRED. THE FAILURE RECURRED AND THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER; HOWEVER, NO FAILURE WAS FOUND. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE AND VIN WERE UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11287910December 9, 2019
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2012 RAM 1500. WHILE DRIVING 25 MPH, THE CONTACT HEARD AN ABNORMAL NOISE. THE CONTACT NOTICED THAT THE FRONT FUEL TANK WAS HANGING AND THE STRAP WAS MAKING CONTACT WITH THE GROUND. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 18V160000 (FUEL SYSTEM, GASOLINE). THE CONTACT CALLED PRECISION CHRYSLER JEEP DODGE RAM (LOCATED AT 1341 NJ-23, BUTLER, NJ 07405, (973) 838-6808) AND INFORMED THEM OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 130,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11287455December 6, 2019
LATCHES/LOCKS/LINKAGES:TAILGATE:LATCH
TL* THE CONTACT OWNS A 2012 RAM 1500. WHILE DRIVING AT AN UNDISCLOSED SPEED, THE TAILGATE OPENED INDEPENDENTLY AND CAUSED OBJECTS TO FALL OUT ONTO THE ROADWAY. AFTER SEVERAL ATTEMPTS, THE TAILGATE WAS ABLE TO LATCH SECURELY. THE CONTACT STATED THAT THIS WAS THE SECOND INCIDENT OF THE TAILGATE FAILURE. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 25,000. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11287510December 6, 2019
VEHICLE SPEED CONTROL
WHILE DRIVING AT DIFFERENT SPEEDS OVER 30 AND USUALLY TEMPS BELOW 50, THE ENGINE LIGHT WILL COME ON AND WILL IMMEDIATELY LOSE THROTTLE. "DEAD PEDAL" SOMETIMES THE THROTTLE WILL SURGE THEN DROP OFF OTHER TIMES WHEN SLOWING THE TRANS (AUTOMATIC) WILL START TO CHATTER AS IF A MANUAL,. I USE A STORE PURCHASED OBD COMPUTER TO RESET. GET CODES 2121, 2123 SOMETIMES 0700. THIS SOMETIMES TAKES 2-3 TIMES TO RESET. VERY UNSAFE AND DANGEROUS. THIS HAS BEEN HAPPENING FOR YEARS, NUMEROUS TIMES, USUALLY IN WINTER AT HIGHWAY SPEEDS. SOMETIMES AT INTERSECTION WHILE ACCELERATING. HAVE BEEN LOOKING FOR SOLUTION FOR YEARS!! SEE MANY OTHERS ON NET WITH SAME PROBLEM. WHY ISN'T THIS FIXED BY DODGE AND OR CUMMINS. AGAIN VERY UNSAFE!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11287578December 6, 2019
ENGINE
LIFTER/ TAPPER FAILURE IN CYLINDERS 3 AND 5.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11287172December 5, 2019
ELECTRICAL SYSTEM, ENGINE
WHILE DRIVING THE VEHICLE ON THE HIGHWAY, IT LOST POWER AND SHUT OFF. HAD IT TOWED TO A MECHANIC AND THEY SAID MY VALVES, LIFTERS, AND CAMSHAFT WERE DAMAGED. THE TRUCK ONLY HAS 110,000 MILES ON IT. WHEN THE TRUCK LOST POWER, IT WOULD HAVE CAUSED AN ACCIDENT, LUCKY THOUGH I WAS ABLE TO PULL OVER IN ENOUGH TIME, BEFORE ANOTHER VEHICLE COULD HIT ME. THIS SEEMS TO BE A COMMON THING, WITH THESE TRUCKS, THE MECHANIC CAN'T REPLACE THE PIECES BECAUSE OF OUT OF STOCK, SO HE WANTS TO REPLACE THE WHOLE ENGINE. THIS ISSUE NEEDS TO BE INVESTIGATED, BEFORE SOMEONE DOES GET INTO AN ACCIDENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11287188December 5, 2019
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
2011 DODGE RAM 1500 STALLED AT BUSY INTERSECTION HAD IT TOWED HOME, STALLED IN BUSY FREEWAY 198 AND HAD TO BE TOWED HOME, THE CODE SAID IT WAS THE FUEL PUMP, HAD IT REPLACED, THE VEHICLE STILL STALLED. TOOK IT TO HANFORD DODGE THEY DIAGNOSTIC SAYS IT WAS THE TIPM, THEY SAME PROBLEM THAT WAS RECALLED FOR THE DURANGO. THIS IS A MAJOR SAFETY ISSUE WITH DODGE...THEY NEED TO REIMBURSE ME FOR THIS THEY HAVE BEEN PUTTING IN FAULTY TIPM KNOWINGLY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11287190December 5, 2019
SUSPENSION
THIS THE THE SECOND ATTEMPT BY ME TO REPORT THIS PROBLEM. IT IS KNWN AS THE DODGE DEATH WOBBLE AND THIS IS A DANGEROUS PROBLEM NOT ONLY FOR THE DRIVER OF THE VEHICLE AS WELL AS ANYONE ELSE ON THE HIGHWAY WHEN THIS OCCURS.HTTPS://WWW.YOUTUBE.COM/WATCH?V=WA8FJFMH1PA THIS THE SECOND DODGE 200 THAT I HAVE EXPERIENCED THIS WITH. THE VEHICLE TOTALLY LOSES CONTROL AND YOU HAVE TO GET OFF THE ROAD TO STOP IT. THERE ARE COUNTLESS VIDEOS ON YOUTUBE OF IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11286817December 4, 2019
SUSPENSION
TL* THE CONTACT OWNS A 2001 DODGE RAM 2500. THE CONTACT STATED THAT THE FRONT END OF THE VEHICLE WOBBLED WHILE DRIVING. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED, BUT A FAILURE COULD NOT BE FOUND. THE TECHNICIAN REPLACED THE STEERING BOX, BALL JOINT, AND FRONT STABILIZER SHOCKS; HOWEVER, THE FAILURE RECURRED. THE CONTACT STATED THAT THE FAILURE BEGAN WHEN THE VEHICLE WAS PURCHASED, BUT NO ONE COULD REPAIR THE FAILURE. THE CONTACT CALLED LITHIA CHRYSLER JEEP DODGE OF BILLINGS (2229 KING AVE W, BILLINGS, MT 59102, (406) 206-3601) AND WAS INFORMED TO SCHEDULE AN APPOINTMENT. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 250,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11286841December 4, 2019
AIR BAGS
TL* THE CONTACT OWNED A 2011 RAM 1500. WHILE DRIVING APPROXIMATELY 45 MPH, A SECOND VEHICLE CRASHED INTO THE REAR OF THE CONTACT'S VEHICLE. THE DRIVER LOST CONTROL OF THE STEERING AND A THIRD VEHICLE CRASHED INTO THE PASSENGER SIDE OF THE CONTACT'S VEHICLE. THE AIR BAGS DID NOT DEPLOY. THE CONTACT MENTIONED THAT HER HEAD HIT THE WINDSHIELD, THE STEERING WHEEL, AND THE SIDE GLASS. THE DRIVER SUSTAINED INJURIES TO THE NECK, HEAD, BACK, ARM, AND LEGS. MEDICAL ATTENTION WAS RECEIVED. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED AND TOWED AWAY. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE DEALER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 65,288. *DT*JB
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11286834December 4, 2019
FUEL/PROPULSION SYSTEM
THE FUEL GAUGE DOES NOT WORK, HASN'T WORKED IN OVER 2 YEARS WE HAVE BROKE DOWN ON THE SIDE OF THE ROAD THINKING WE STILL HAD GAS! VERY UNSAFE AND VERY DANGEROUS!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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