Dodge Ram Complaints

27,062 consumer complaints on file.

#11469975June 19, 2022
POWER TRAIN, UNKNOWN OR OTHER
My car had suddenly and without any warning broken down in the middle of the street, putting me and 2 other passengers at extremely high risk considering we were in a busy highway, which left us stuck in the car until we managed to run for safety to the side of the road. My Vehicle is a Doge Ram 2011 5.7 Liter V8 with 80K mileage. VIN# [XXX] The crash was caused by the Driveshaft completely separating and dragging on the asphalt, while the rear axle seized and resulted in a loss of power, and the rear differential to leak all the fluid. At first, I sent the car via a tow truck to an independent service center, which has been providing all the needed maintenance to my car for the past 5 years. In the process of trying to fix the vehicle and inspecting the issues which apparently turned out to be really expensive to fix ( Rear Differential $1400 used ). We discovered that there's a recall conducted on the vehicle from the manufacturer, that I didn't have any prior knowledge to related to this malfunction. Then I immediately took the vehicle to the nearby dealership, who acknowledged the recall at first only, but before conducting the repair they changed their minds and stated that I should've brought the car and fixed the undersized pinion shaft splines only and avoided the whole crash! Obviously I would've done that if I knew. To conclude: The vehicle crashed due to a safety issue that shouldn't be blamed on the customer. and the dealership (Advanced Automotive Trading Co) is refusing to address the exact detailed issue which they addressed in the recall description. and wouldn't take responsibility. PS: I'm an American living in Jordan, and I couldn't find anyone to really report my problem to here, that's why I'm submitting a complaint to NHTSA. Thank you, [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11469787June 17, 2022
ELECTRICAL SYSTEM, ENGINE, STEERING
Unknown Will be driving down the road and the truck will shut off. When this happens it also affects the power steering and the power brakes. Has happened at a spotlight and I had to push it thru a busy intersection. Has happened going down the road just at random. No warning. But it does show (No Bus) when this happens but it does not trigger a code or engine light Try to start it and it will not start. Sometime it's only a few minutes up too 1/2 Hour the last time it cut off.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11469664June 16, 2022
POWER TRAIN, UNKNOWN OR OTHER
I have read there is a rear differential recall and it is not listed on the recall list. I am worried my carrier bearing will fail possible causing severe damage possibly death.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11469417June 15, 2022
POWER TRAIN, FUEL SYSTEM, GASOLINE
The contact owns a 2010 Dodge Ram 1500. The contact received notification of NHTSA Campaign Numbers: 13V038000 (Power Train), 18V160000 (Fuel System, Gasoline), and 17V821000 (Power Train). The contact stated that while driving at an undisclosed speed, the rear axle pinion holding the rear drive shaft loosened. The vehicle was taken to the dealer, and the dealer declined to honor the recall repairs due to the age of the vehicle and possible liability issues. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and a case was opened. The failure mileage was approximately 183,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11469474June 15, 2022
ELECTRICAL SYSTEM
Vehicle caught fire in drive way while raining seems as though the ac blower resistor caught fire
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11468887June 12, 2022
ELECTRICAL SYSTEM, STEERING, VEHICLE SPEED CONTROL
Fobik key ignition vibrates causing switching from (RUN) position to (ACC) position, shutting off the engine and making it almost impossible to steer a 3000kg machine without power steering increasing the risk for accidents.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11468264June 8, 2022
UNKNOWN OR OTHER, EXTERIOR LIGHTING
1. The Panic Alarm randomly goes off without be activated by anyone. Possibly a TIPM issue which couldn't be investigated because it randomly went away. Maybe it will go off in the middle of the night in my subdivision. Who knows it's unpredictable. 2. Right Turn Signal & Stop Light would not work on the trailer. I confirmed that it wasn't an issue with the trailer but it was a problem with the TIPM (Totally Integrated Power Module) Output (not working). The TIPM has a LONG history of intermittent electrical failures. This is a Safety Issue and a vehicle investigation for ALL vehicles that have TIPMS. TIPMS have been known to cause random vehicle stall & other intermittent random electrical failures and shut downs since 2006 when they were first put in vehicles. A RECALL is long overdue because this is ONLY 1 example of a minor problem. I've only owned the vehicle for 1 week...what's next? TIPMS can cause the vehicle to act intermittently crazy. No warning lamps or fault messages.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11467150June 2, 2022
ENGINE AND ENGINE COOLING, FUEL SYSTEM, DIESEL
The contact owns a 2011 Dodge Ram 2500. The contact initially received notification of NHTSA Campaign Number: 14V635000 (Engine and Engine Cooling, Fuel System, Diesel). The contact took the vehicle to the dealer and the recall was serviced. Recently, the contact stated that he noticed a fuel leak coming from the fuel heater. The vehicle was taken to an independent mechanic where it was discovered that a plug on the connector had melted due to a defective O-ring. The mechanic linked the failure to the recall. The dealer was contacted by both the mechanic and the contact and both were informed that the recall was a one-time free repair. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 183,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11466695May 31, 2022
POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT
The contact owns a 2008 Ram 1500. The contact stated while driving approximately 5 MPH, a loud booming noise suddenly occurred from the rear of the vehicle and the rear wheels locked up. The vehicle was towed to the residence and inspected by an independent mechanic who diagnosed that the rear differential was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer and local dealer were not notified of the failure. The approximate failure mileage was 86,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11466612May 29, 2022
TIRES
I was driving on the highway at about 65mph and at first I noticed that it felt like my tie rod ends were going bad. And then all of a sudden I felt an explosion and my truck made a sharp right dive into the right hand lane and caused the car in that lane to swerve right. I was then able to gain back control and gradually came to a stop on the right hand berm of the highway. The right rear tire appeared just as it does in the attached photos. The tire size is p264/70R17 no authorities were notified and the tire has not been inspected by anyone.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11465983May 24, 2022
ENGINE
The exhaust manifold bolts on both sides of the engine warp due to two different metals being put together under heat. Steel and aluminum expand at different temperatures. This causes the bolts to break off of the exhaust manifold creating an exhaust leak into the engine bay. Yes, this can be inspected upon request. The safety of myself and the general public is at risk due to the exhaust leak into the engine bay being pulled into the cab via the heating or airconditioning system. The exhaust fumes are pulled into the cab of the truck via the heating and airconditioning system. When running, the truck has a very noticeable smell inside the cab. It has caused me headaches as well. This poses a risk to the public if the driver were to pass out from said fumes. The problem can be reproduced and is a known issue with Dodge. It is very well documented online that this problem happens to nearly all Dodge Ram trucks. It has never been recalled because Dodge says its not a "safety" concern. This is very much so a safety issue. The components have been inspected by others, and verified as broken. I will not take it to a dealership to have it inspected as they want to charge 150$/hr to diagnose something that even they recognize as a known issue. There were no warning lamps, messages or any visible indication of this problem. A loud ticking noise and a strong smell of exhaust fumes are what brought the issues to attention.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11466006May 24, 2022
FUEL/PROPULSION SYSTEM
Fuel tank leaking from the top of the tanks on my 2006 dodge ram Quad cab SLT 5.7 Liter truck. Been leaking a few years after buying my 2006 truck in 2006 brand new. Only way to get one is buying a new fuel tank which is to expensive to buy and unable to repair it is where this tank should have a recall.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11465307May 19, 2022
SERVICE BRAKES
In Muskogee County.By the grace of God, I finally gain control of my vehicle, after applying the brakes that failed on me, to avoid an accident, I pulled over to inspect my vehicle. I did a walk around inspection and noticed left rear side a puddle of oil on the ground, a oil leaks right next to the fuel tank inside the frame. After getting into my vehicle I noticed, my ABS light come on. So, I had it tow home. Prior to this I did not have an inspection to see it was safe to drive and I did not report this to the police.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11465151May 18, 2022
STEERING, SUSPENSION
We have a 2003 Dodge Ram 2500 Diesel crew cab pickup that occasionally after hitting a bump or on rough roads the steering mechanism or suspension develops an uncontrollable harmonic vibration with one or the other front wheels bouncing. The only way to stop the vibration is to come to a complete stop. In heavy traffic it could be a serious safety issue. The condition is well known to Chrysler and is commonly called a "Death Wobble". The first incidence on our vehicle was around ten years ago, but newer pickups are reported to have the condition. By replacing just the shock absorbers then it seemed to have helped, but that fix may have been fortuitous. The Dodge service center at that time did know of or maybe did not admit to the issue. Recently we have had the return of a couple episodes of the Death Wobble. The internet has many aftermarket brackets available for the Death Wobble, so, I assume, the condition is well known. Chrysler now has replacement that I was told are stronger (and maybe of a better design), but any pickup of this model without the upgrade is potentially a very dangerous safety hazard. I assume there should have been a recall for this problem, but, from your website, there are no recalls listed for this vehicle. As a side note, the Jeep SUVs have also been reported to have a Death Wobble, but I have no information on whether the wobble with them is caused by the same defect with the steering or suspension systems.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11464916May 16, 2022
ENGINE
Tensioner for timing chain broke at highway speed truck stalled with no control or power steering to steer or breaks to immediate stop instead had to slow roll lucky live in small farm town with low population not alot of traffic could have been bad. Took to dealer dodge service department they noticed oil pan gasket was leaking when removed oil pan the tensioner and timing chain pieces were all in the bottom of oil pan..just like the challenger and charger cars the next group to have same motor as my truck and same issues with the MDS Being the problem on the tensioner why breaks in first place. Why theres recalled and not my same motor and problem? Any ways it failed and had to pay out of pocket on a faulty tensioner that is a very big safety concern and it I'm afraid caused more damage then that to other internal parts of my engine...
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11463302May 4, 2022
STEERING
This truck gets the death wobble at random times at Highway speeds , its almost caused me to crash a few times , something is not right with the front end
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11463292May 3, 2022
WHEELS, SUSPENSION, STEERING
May 13,2020. 11:32am Driving north, my drive side tire violently shook & suddenly gave way pulling me hard left. I struggling to keep truck in my lane but lost control of steering , the airbags also deployed. Blocking my view. The rode was a blind spot . I thought it was a tire failure. Be of the drop & hard pull to left. While the rode was curving right . I could not get truck to fallow curve. Causing truck to cross into oncoming lane. I never saw the other car . With air bags deployed. I thought I lost a tire and hit ditch was lifted up and hit ground hard. I was told I truck hit another car after crash . Hitting a car coming the other way. Causing a young women’s death. The tie rod had a clean break swing freely after break. In March 2020 had pulling or with extra movement off & on . Took to shop, they put a new sway bar on it. Seemed to help, no problems until this sudden catastrophic Paul and drop hard enough to deploy airbags. Truck is totaled but is here & available for inspection. Steve Erwin @ Scientific Analysis Inc. in Dallas TX 214 320-8686 has many pictures & Analysis. He mainly does accident recreations. He mentioned we need to find metals specialist to examine part failures.Due to failure being close to impact.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
1
#11463061May 2, 2022
FUEL SYSTEM, GASOLINE
The contact owns a 2012 Ram 1500. The contact stated while driving approximately 15 MPH, there was a fuel strap failure. There were no warning lights. The vehicle was taken to the local dealer who confirmed the failure with the fuel strap. The vehicle was repaired. The manufacturer was notified of the failure. The contact related the failure to NHTSA Campaign Number 18V160000 (Fuel System, Gasoline). The approximate failure mileage was 135,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11462403April 27, 2022
UNKNOWN OR OTHER
While wiping down the dashboard, I sliced my finger open on a piece of the dashboard which was sticking up. This dashboard is a brittle as a potato chip and had cracked but I didn't notice it since the crack was very near the windshield and the section that broke apart was at the defroster vent situated away from my viewpoint.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11462111April 25, 2022
UNKNOWN OR OTHER
The rear axle pinion nut came off and the rear axle locked up. Driveshaft dropped to the street, breaking the transfer case. Incident resulted in an immediate loss of control. Driver behind me saw the driveshaft fall and braked to avoid contact with my vehicle. Luckily, I was driving about 25 miles per hour and was able to come to a stop on the roadside without wrecking. I later learned that in late 2015, Chrysler was supposed to notify owners of the defect concerning the rear axle pinion nut. I never received that notification or any other recall notice regarding my vehicle. The local Dodge dealer has told me to have my vehicle towed to them. They said the damage will be evaluated and Chrysler will determine if they should pay for the necessary repairs. I believe they should, since I was never notified of the problem with the rear axle pinion nut. The consumer stated the District Manager at the dealership refused to repair the vehicle. The reasons for not repairing the vehicle were the necessary parts couldn't be found, the recall was too long ago, and you should have brought it in for repairs earlier when the recall notice went out.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Dodge Ram