Dodge Journey Complaints

5,556 consumer complaints on file.

#11438009October 25, 2021
SEATS, AIR BAGS, UNKNOWN OR OTHER
I just purchased a 2010 dodge journey. It has not been in an accident. This morning when getting in my car, I noticed the active headrest restraint has been deployed. I was not in an accident. The car with sitting in my driveway overnight.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11437962October 24, 2021
ENGINE
It shows a recall 18V-332 U49 ON 5/17/18 I purchased this car 1/17/20 it does not appear this work was completed I am still having this problem (ECM) CAN SOMEONE PLEASE HELP
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11437751October 22, 2021
AIR BAGS
The contact owns a 2013 Dodge Journey. The contact stated that while driving at unknown speed, the air bag warning light illuminated continuously. The vehicle was taken to an independent mechanic where a diagnostic test was not yet performed. The dealer was not contacted. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 108,800. The VIN was not provided.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11437727October 21, 2021
POWER TRAIN
My car lost power at all due to transmission failure
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11437280October 19, 2021
POWER TRAIN
replacement transmission, the car jumps when driving with a foul burning odor and it sounds like a lawnmower when taking my feet off the gas to slow the vehicle down the car speeds up, the transmission light is still on, the problem has gotten worst, the component has not been inspected, the first time the transmission light appears was on 10/7/2021, and then it was checked by a mechanic and his devise read CODE P0760 "Shift Solenoid" on my 2009 dodge journey
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11437134October 18, 2021
SERVICE BRAKES, AIR:ANTILOCK:ABS WARNING LIGHT
The contact owns a 2013 Dodge Journey. The contact stated that while operating the vehicle, the check engine, traction control, and ABS warning lights remained illuminated. The vehicle was taken to an independent mechanic who diagnosed that the ABS module was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer and local dealer were not notified of the failure. The failure mileage was 126,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11436815October 14, 2021
SEATS
I was just driving and the head rest came apart on the front passenger side. I can’t get it to go back together.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11436604October 13, 2021
ELECTRICAL SYSTEM
The car will randomly shut down while driving
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11436484October 12, 2021
ENGINE
Driving on highway and my car started to lose power. When I pulled over and cut it off it wouldn't come on was making a sound as if it was trying to turn on. The engine light came on and a symbol that looked like a lighting bolt in-between two parentheses came on. I sat for 20 mins after trying numerous of times to turn it on and after calling a tow truck. Eventually it came on and I was able to get home but as I was driving the rmp kept going high and the it was making noises. I got home and looked up the symbol and it said it's the electric throttle. I found it strange for this to be happening when I just purchased it last year and I only had 33120 miles on it. I called the dodge dealership and got the run around and bringing it in to be fixed. Eventually I was able to find another dodge dealership and they kept my vehicle for a week straight. Then they said it was the crankshaft sensor and connector that needed to be replaced I also had them do a oil change as well. Just got my truck back today 10/12/2021. whenever I go over 70 my rmp still goes up and it has a noise as if its having issues picking up speed and have a slight vibration with it. I'm extremely nervous about driving it now. Asked the dealership is this normal and he told me basically all the new vehicles goes thru this because of the plastic parts that is used at manufacturers he also said that it could happen again who knows. That made me really uncomfortable. I don't know what to do and the dodge dealership is not much help.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11436344October 11, 2021
POWER TRAIN
It sound like My transmission is going out. The car is shaking when stopped at red light. I was pulling off it took it a long time to move it was making a whining sound.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11436137October 9, 2021
SERVICE BRAKES, ELECTRICAL SYSTEM
Traction and abs light constantly on. Code c2200-49 present. Anti-lock brake module internal/internal electronic failure. Not able to use cruise control. Abs not working and no traction stability control due to abs module failure. 70k + miles on vehicle
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11436169October 9, 2021
SEATS
The passenger side front seat headrest deployed for no reason while sitting parked in a parking spot!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11435988October 8, 2021
SERVICE BRAKES
The contact owns a 2015 Dodge Journey. The contact stated that while driving in torrential rain, the ABS warning light illuminated. Additionally, the cruise control was inoperable. The local dealer was contacted however, the vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The contact referenced NHTSA Campaign Number: 15V675000 (Electronic Stability Control, Service Brakes) however, the VIN was not included. The failure mileage was approximately 70,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11435894October 7, 2021
ENGINE
The contact owns a 2016 Dodge Journey. The contact stated they while driving 36 MPH, the vehicle lost motive power and stalled. There was no warning light illuminated. The contact waited for ten minutes before restarting the vehicle and continue driving however, the failure recurred. The contact had the vehicle towed to the residence. The contact had an independent mechanic inspect the vehicle at the residence. The contact was informed that the crankshaft sensor needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 78,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11435399October 4, 2021
SERVICE BRAKES, ELECTRICAL SYSTEM, ENGINE
In 2/2021 After having dealership replace thermostat and front brakes/rotors, I got my car back and then the same day the ABS, Traction control and ABS lights were on the dash, so I returned to dealership, resulting in full corrosion on the wiring harness repair from water leakage and anti lock brake module replacement. Now in late Sept (less than 3000 miles later) the ABS, traction control and Service AWD light on the dash AGAIN and dealership said it niw needs ABS sensor replaced, the module had water in the ABS module. This is a safety issue with disables ABS and ESC disabled. This appears to be related to other similar complaints and Chrysler recall R61 for 2015 Dodge Journeys, but not showing up for my VIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11434443September 27, 2021
ELECTRICAL SYSTEM, ENGINE, VEHICLE SPEED CONTROL
Unknown car just stopped working and turned off
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11434059September 23, 2021
ELECTRICAL SYSTEM
The contact owns a 2010 Dodge Journey. The contact stated that the vehicle would not immediately start-up when turning the ignition key. On several occasions, while driving, the vehicle shut-off without warning. After readjusting the ignition key, the vehicle was able to be restarted. The cause of the failure was not yet determined. The local dealer and manufacturer were notified of the failure and the contact was informed that the vehicle was not included in NHTSA Campaign Number: 14V373000 (Electrical System). The contact indicated that the vehicle had experienced the failure listed in the recall. The failure mileage was 60,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11434076September 23, 2021
ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL, SERVICE BRAKES
My safety was at risk and I put others at risk when my vehicle lost power in the middle of a busy highway and almost caused an accident with my 2 young children in the car. It would not accelerate and we got stuck in the middle of the rode. The ABS light came on when it happened. I took it to my local dealer to diagnose and was told there was water in the ABS module connector which caused the wires to corrode. Chrysler had a recall on this specific issue for my model but because my vehicle didn't come out of a specific batch, they won't cover it. This is a safety issue and if other vehicles of this make and model were recalled for this specific issue, they should fix mine. I have attached the R61 recall from Chrysler for this issue
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11433585September 20, 2021
ELECTRICAL SYSTEM:HORN
The contact owns a 2010 Dodge Journey. The contact stated that the horn would inadvertently sound whether the vehicle was turned on or off. The contact disconnected the horn to keep from disturbing the neighbors. The contact had not contacted the dealer. The vehicle had not been officially diagnosed or repaired. The manufacturer was made aware of the failure and stated that there was no recall on the vehicle. The approximate failure mileage was 71,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11433457September 18, 2021
UNKNOWN OR OTHER
Back of the headrest deployed by itself
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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