Dodge Journey Complaints

5,556 consumer complaints on file.

#10893835August 7, 2016
ELECTRICAL SYSTEM, WHEELS, UNKNOWN OR OTHER
MY DODGE JOURNEY WILL NOT ALWAYS START IT WILL JUST CLICK THEN AFTER SEVERAL ATTEMPTS IT WILL START. MY DRIVERS SIDE DOOR THE POWER WINDOW DOES NOT WORK IT JUST STOPPED WORKING. NOW MY GEAR SHIFT DOES NOT WANT TO SHIFT INTO GEAR, START THE CAR UP THE CAS TRACTION LIGHT IS ON AND THE GEAR WILL BE STUCK. SO I HAVE TO TURN THE CAR OFF SEVERAL TIMES THEN I AM ABLE TO MOVE THE GEAR SHIFT. IT IS VERY FRUSTRATING TO GET IN YOUR CAR AND YOU CANNOT EITHER START IT OR IT JUST DO NOT MOVE .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10893853August 7, 2016
WHEELS
MY TIRES ARE LEAKING AIR AND COMPLETELY BALLED, MY CAR HAS 27,000. I THINK SINCE WE'VE DONE ALL THE PROPER MAINTENANCE THEY SHOULD HAVE LASTED A LOT LONGER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10893730August 6, 2016
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, ENGINE, POWER TRAIN
I PURCHASED MY VEHICLE IN NOVEMBER 2015, JUST TWO WEEKS AGO WHILE STOPPED AT A LIGHT MY VEHICLE JUST TURNED OFF . WHEN TRYING TO RESTART MY VEHICLE JOLTED THEN TURNED ON, I TOOK TO THE DEALERSHIP THEY STATED ALL IT NEEDED WAS A SOFTWARE UPDATE AND IT WOULD FIX IT AND THAT IT WOULD NEVER HAPPEN AGAIN. WHILE 4 DAYS LATER IT HAPPENED AGAIN THIS TIME THE VEHICLE WAS IN MOTION WE WERE TURNING A CORNER AND BAM THE CAR TURNS OFF AGAIN ALMOST GETTING SLAMMED BY ANOTHER VEHICLE. I HAD TO HELP MY.HUSBAND PULL THE WHEEL TO TURN, THE STEERING WHEEL LOCKED BRAKED DIDN'T WORK OR ACCELERATOR. I OPENED A CASE WITH CHRYSLER AND THEY SAY THEY CAN'T DO ANYTHING FOR ME. I REALLY NEED HELP.WITH THIS SOME PLEASE HELP THIS IS A UNSAFE VEHICLE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10893397August 5, 2016
AIR BAGS
TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V047000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 11/08/16*LJ
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10893398August 5, 2016
ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR
TL* THE CONTACT OWNS A 2013 DODGE JOURNEY. WHILE DRIVING APPROXIMATELY 30 MPH, THE INSTRUMENT PANEL LIGHTS BEGAN TO FLASH AND THE BATTERY SAFER MODE WARNING LIGHT DISPLAYED. THE VEHICLE BEGAN TO LOSE POWER AND STALLED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE ALTERNATOR WAS FAULTY. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 72,852.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10892790August 3, 2016
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. WHILE DRIVING 40 MPH, THE VEHICLE STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE; HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO THE DEALER TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE IGNITION SWITCH NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 62,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10892835August 3, 2016
AIR BAGS
TAKATA AIR BAG RECALL, BEEN WAITING FOR OVER 7 MONTH TO GET THIS RECALL FIX AS THE AIR BAG LIGHT ON ON, BUT THEY STATE THEY WON'T HAVE PART TIL THE 2ND QUARTER OF 2017 REALLY. CAR WAS REJECTED FOR INSPECTION DUE TO THE AIR BAG RECALL AND THEY WON'T OFFER LOANER/ RENTAL CAR. WHAT AM I SUPPOSE TO DO FOR 7-8 MONTH WITHOUT AN CAR? DON'T WANT TO RISK GETTING AN TICKET FOR DRIVING IN REJECTION STICKER. FCA IS HANDLING THIS ISSUE VERY POORLY. I NEED SOME ANSWER AND ADVICE ON WHAT TO DO PLEASE SOMEBODY ADVISE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10892923August 3, 2016
ELECTRICAL SYSTEM
HORN BLOWS INTERMITTENTLY WHILE DRIVING OR WHILE PARKED UNATTENDED. UNSAFE FOR THIS TO OCCUR WHILE DRIVING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10892927August 3, 2016
ELECTRICAL SYSTEM
IGNITION SWITCH SPRING GETTING STUCK. KEY FOB WILL NOT GO IN OR COME OUT WITHOUT FORCE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10892964August 3, 2016
AIR BAGS, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2012 DODGE JOURNEY. THE CONTACT STATED THAT WHEN THE PASSENGER SEAT WAS MOVED FORWARD AND/OR BACKWARDS, THE AIR BAG LIGHT TURNED ON AND OFF AND THEN REMAINED ILLUMINATED. THE VEHICLE WAS TAKEN TO A MECHANIC WHO DIAGNOSED THAT THE "B1C4E PASSENGER POSITIONER OPEN CIRCUIT "DID NOT SEND THE SIGNAL TO INFLATE OR TO ACTIVATE IN CASE OF A CRASH". THE PASSENGER SIDE WIRING NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 47,900.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10892020August 1, 2016
ENGINE
WHILE DRIVING MY BRAND NEW DODGE JOURNEY JUST PURCHASED ALMOST 2 MONTHS AGO, THE ENGINE STALLS OUT SUDDENLY WHILE DRIVING. THIS HAS HAPPENED 3 TIMES NOW, WITH THE LAST TIME BEING ON A MAJOR HIGHWAY ALMOST CAUSING A MAJOR ACCIDENT. THE ENGINE SHUTS OFF, STEERING WHEEL AND BRAKES LOCK AND CAR JUST COASTS TO A STOP. AFTER A MINUTE THE CAR CAN BE RESTARTED. NO LIGHTS COME ON TO SIGNIFY A PROBLEM DURING THIS TIME, IT JUST STALLS OUT COMPLETELY CAUSING A MAJOR POTENTIAL FOR AN ACCIDENT. BROUGHT TO THE DEALERSHIP WHO SAYS THEY CAN FIND NOTHING WRONG WITH THE CAR. I HAVE 3 CHILDREN AND THIS HAPPENED WITH 1 IN THE CAR, PUTTING US IN SERIOUS DANGER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10891629July 29, 2016
ENGINE, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. WHEN THE VEHICLE WAS STARTED, IT MADE A CLICKING NOISE BUT FAILED TO START RIGHT AWAY. THERE WAS NO WARNING INDICATOR ILLUMINATED. THE CONTACT STATED THAT IT TOOK MULTIPLE ATTEMPTS TO START THE VEHICLE MOST OF THE TIME. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED AND REPLACED THE STARTER. THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO RECALL. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 82,000.... UPDATED 08/23/16 *BF
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10891716July 29, 2016
AIR BAGS, ELECTRICAL SYSTEM
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 14V373000 (ELECTRICAL SYSTEM, AIR BAGS) AND 16V047000 (AIR BAGS). THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT AND VIN TOOL CONFIRMS PARTS NOT AVAILABLE RESPECTIVELY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10889380July 28, 2016
ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR
TL* THE CONTACT OWNS A 2014 DODGE JOURNEY. WHILE DRIVING APPROXIMATELY 30 MPH, THE BATTERY SAVER LIGHT ILLUMINATED AND THE RADIO SHUT OFF. THE VEHICLE WAS TAKEN TO A LOCAL DEALER WHERE IT WAS DIAGNOSED THAT THE BATTERY DOOR MIGHT HAVE BEEN LEFT OPEN, WHICH CAUSED THE BATTERY TO DIE. THE TECHNICIAN CHARGED UP THE BATTERY, BUT THE FAILURE RECURRED AND THE VEHICLE SHUT DOWN COMPLETELY. THE VEHICLE WAS PUSHED OFF THE ROAD AND WAS TOWED BACK TO THE DEALER. THE TECHNICIAN DIAGNOSED AND REPLACED THE ALTERNATOR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO RECALL. THE FAILURE MILEAGE WAS 34,400.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10891467July 28, 2016
SERVICE BRAKES, ENGINE, SUSPENSION
BREAKS HAVE TO BE REPLACED AT LEAST EVERY 2 MONTHS. MY CAR CONTINUES TO OVERHEAT AND WE HAVE THE THERMOSTAT 5 DIFFERENT TIMES. WE HAVE TO KEEP TURNING THE KEY OFF AND ON TIL THE CAR DECIDES TO START. I HAVE CONTACTED THE PEOPLE ABOUT THIS AND THEY KEEP TELLING ME THAT THERE IS NO RECALL FOR MY VIN NUMBER. IT NEEDS TO BE ADDED BECAUSE IT IS OBVIOUSLY AN ISSUE WITH MORE THAN JUST MY CAR. I WILL CONTACT AN ATTORNEY BECAUSE NOW THAT IT IS OUT OF WARRANTY THEY TELL ME I WILL HAVE TO PAY TO HAVE THE ISSUES RESOLVED THE START ISSUE IS OF COURSE STATIONARY THE BREAK PROBLEM IS WHILE DRIVING AND SO IS THE OVER HEATING ISSUE WAS DRIVING DOWN THE ROAD HEARD A SCRAPING NOISE AND THE FRONT BUMPER WAS TALKING OFF AND THE BUMPER BAR WAS LOOSE. THESE ARE APPARENTLY VERY DANGEROUS CARS AND ALL SHOULD BE RECALLED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10891456July 28, 2016
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC)
TL* THE CONTACT OWNS A 2015 DODGE JOURNEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V675000 (ELECTRONIC STABILITY CONTROL, SERVICE BRAKES, HYDRAULIC); HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10888919July 27, 2016
AIR BAGS, UNKNOWN OR OTHER
DODGE RECALL R03. WE HAVE BEEN WAITING OVER A YEAR FOR THE CULLMAN, AL DODGE DEALERSHIP TO PERFORM THE RECALL WORK FOR RECALL R03. DODGE SITE SHOWS THAT PARTS ARE AVAILABLE BUT WE HAVE STILL NOT HEARD BACK FROM CULLMAN CHRYSLER DODGE. WE WERE PUT ON THEIR WAITING LIST OVER A YEAR AGO.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10888993July 27, 2016
ELECTRONIC STABILITY CONTROL (ESC), SERVICE BRAKES, HYDRAULIC
TL* THE CONTACT OWNS A 2012 DODGE JOURNEY. WHILE DRIVING 40 MPH, THE BRAKE WARNING LIGHT ILLUMINATED NUMEROUS TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V675000 (ELECTRONIC STABILITY CONTROL, SERVICE BRAKES, HYDRAULIC); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 40,000. PARTS DISTRIBUTION DISCONNECT. ...UPDATED 10/11/16 *BF *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10888564July 26, 2016
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC)
TL* THE CONTACT OWNS A 2014 DODGE JOURNEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V675000 (ELECTRONIC STABILITY CONTROL , SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED ANY FAILURES. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10888609July 26, 2016
STEERING
TL* THE CONTACT OWNS A 2015 DODGE JOURNEY. WHILE COMING TO A STOP AND DEPRESSING THE BRAKE PEDAL, THE STEERING WHEEL VIBRATED AND MADE A LOUD NOISE. THE FAILURE OCCURRED WHEN THE BRAKE PEDAL WAS DEPRESSED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED, BUT THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 3,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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