Dodge Grand Caravan Complaints

13,518 consumer complaints on file.

#749442July 30, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION, VEHICLE SPEED CONTROL
SPEED SENSOR MALFUNCTIONED, AND TRANSMISSION NOT ABLE TO SHIFT GEARS, WAS TOLD TO DRIVE TO SHOP FOR REPAIRS. VERY LOW MILES FOR A TRANSMISSION TO START FAILING. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#749458July 30, 2001
AIR BAGS
SERVICE DETERMINED THAT CLOCKSPRING NEEDED REPLACEMENT CAUSING AIR BAG LIGHT TO STAY ON. I SAW SHOW ON FOX 5 THAT SAID THIS MAY BE A MANUFACTURER'S DEFECT SUBJECT TO RECALL. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#749466July 30, 2001
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC
DEALER SAID THEY JUST WEAR OUT AND CHARGED $325.00 TO REPLACE IT. I SAW ON THE LOCAL NEWS LAST NIGHT THAT THIS HAS HAPPENED TO THOUSANDS OF OTHERS, SO I JUST WANTED TO GET MINE ON THE RECORD. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#749478July 30, 2001
AIR BAGS
I AM AMONG THE THOUSANDS OF DODGE MINIVAN OWNERS WHOSE CLOCK SPRINGS WERE DEFECTIVE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#749302July 27, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION
KNOWN CHRYSLER MINIVAN TRANSMISSION PROBLEMS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#749317July 27, 2001
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
I HAVE CONTACTED DAIMLERCHRYSLER REQUESTING A CHANGE TO THE FUEL TANK FITTING TO PREVENT THE FAILURE OF THE FUEL SYSTEM AS WAS INDICATED DURING THE TEST BY THE IIHS. AFTER THIS FITTING WAS DONE THE IIHS SAW NO FUEL SYSTEM LEAKAGE NOR ANY EVIDENCE OF WEAKNESS AROUND THE REDESIGNED PART(NEWS RELEASE 7/17/01). PLEASE HELP ME TO GET THIS RECTIFIED BEFORE THE FAILURE RESULTS IN INJURY OR DEATH. THANK YOU. TONI BICKNELL . *K
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#749228July 26, 2001
FUEL SYSTEM, GASOLINE:STORAGE
WHEN PARKING ON A STEEP INCLINE TWO WEEKS AGO, I NOTICED THE SMELL OF GAS. I LOOKED AT THE GAS TANK AND SAW SIGNIFICANT LEAKAGE. I TOOK THE VEHICLE TO THE CHRYSLER DEALER WHERE I HAVE MY SERVICE DONE. I WAS TOLD BY BOB LELAND THAT THE CAUSE OF THE LEAD WAS THE ROLLOVER VALVE ON TOP OF THE TANK, AND THAT THE ONLY REMEDY WAS A COMPLETE GAS TANK REPLACEMENT AT A COST OF $809, PLUS TAX. HE SAID THERE IS ANOTHER ROLLOVER VALVE ON THIS VEHICLE THAT WAS SUBJECT TO A RECALL, BUT THAT THIS IS A DIFFERENT ROLLOVER VALVE. I CONTACTED TWO PERSONS AT DAIMLER-CHRYSLER CUSTOMER SERVICE (USING THE NUMBER THAT BOB LELAND GAVE ME). BOTH PERSON, RYAN AND JULE AT 800 992 1997 INDICATED THAT THE PART WAS NOT SUBJECT TO RECALL, WAS NOT UNDER WARRANTY, AND THEREFORE THEY WOULD NOT PAY FOR REPAIR--OR CONTRIBUTE TO THE EXPENSE OF REPAIR. I WAS TOLD BY BOB LELAND THAT THERE WAS NO GOOD REASON FOR THE ROLLOVER VALVE TO CRACK, I.E. THERE WAS NO SIGN OF ANY TRAUMA TO VEHICLE OR ANY INDICATIONS OF AN ACCIDENT. I HAD THE VEHICLE INSPECTED BY RENTON CHRYSLER BEFORE I PURCHASED IT FROM THE ORIGNAL OWNER, AND THEY CONFIRMED THAT IT HAD NEVER BEEN IN A WRECK. I HAVE HAD NO WRECKS SINCE OWNING THE VEHICLE. I TOOK THE VEHICLE TO A GOODYEAR SERVICE CENTER IN TOWN (NEW CONCEPTS AUTO AT 509.747.2164). THEY PULLED UP THE TECHNICAL SERVICE BULLETIN, SHOWING NUMEROUS PROBLEMS WITH THE FUEL TANK, ROLLOVER VALVE, AND FUEL LINES. THEY WERE UNSURE WHETHER THE TSB REFERRED SPECIFICALLY TO THE TOP VALVE. BECAUSE THEY HAD A LOWER ESTIMATE TO REPAIR ($720 INCLUDING TAX), I GAVE THEM THE GO AHEAD TO REPAIR TODAY. I CANNOT DRIVE THE VAN WITH A FUEL LEAK, ESPECIALLY WITH MY INFANT AND TODDLER IUSING CAR SEATS. THIS IS A SERIOUS HAZARD, AND I BELIEVE THAT CHRYSLER SHOULD PAY FOR THE REPAIR. I HAVE INSTRUCTED THE GOODYEAR SHOP TO INSPECT FOR ANY TRAUMA TO THE TANK AND CAR, AND I AM SURE THEY WILL FIND NONE. I WILL ALSO HAVE THEM KEEP THE TANK SO THAT IT CAN BE INSPECTED ASAP. LELAND AWARE OF 2 SIMILAR CASES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#749206July 26, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION
VEHICLE CAN BE PUT INTO GEAR WITHOUT ENGINE RUNNING AND NO SAFETY FEATURE LIKE BRAKE DEPRESSION BEFORE CARE CAN BE PUT INTO GEAR A SMALL CHILD CAN EASILY DO THIS AS MY 2 1/2 YO DID MUCH TO MY SURPRISE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#749142July 25, 2001
AIR BAGS, ELECTRICAL SYSTEM:HORN
THE AIRBAG LIGHT IS ON AND THE HORN DOES NOT WORK. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#749033July 24, 2001
VEHICLE SPEED CONTROL
AS I WAS DRIVING ON INTERSTATE 83 IN YORK PA., MY CRUISE CONTROL WOULD NOT DISENGAGE. IT ACCELERATED TO 80 MPH. WHEN I TRIED TO TURN IT OFF, I WAS UNABLE TO DO SO. WHEN I APPLIED MY BRAKES TO DISENGAGE, NOTHING HAPPENED. I THEN CANCELLED THE CRUISE AND TURNED IT OFF, IT STILL WOULD NOT STOP ACCELERATING. AT THIS POINT I WAS TRYING TO APPLY PRESSURE TO MY BRAKES BUT WAS STILL UNABLE TO STOP FROM ACCELERATING. I MANAGED TO GET OVER TO THE BREAK DOWN LANE AND SLOWLY PUT ON THE EMERGENCY BRAKE, WHICH TEMPORARILY SLOWED ME DOWN. I HAD THE EMERGENCY BRAKE ALL THE WAY IN, AND THE CAR STARTED TO GO FORWARD AGAIN. AT THAT POINT MY ONLY OTHER OPTION THAT I COULD THINK OF WAS TO TURN TOWARD THE GRASS EMBANKMENT AND GO ON THE INCLINE AND HIT A SIGN SO THAT IT WOULD STOP MY VAN. IT STILL DID NOT STOP COMPLETELY. IT BEGAN TO ACCELERATE AGAIN. AT THIS POINT I HURRIED AND PUT THE CAR IN PARK, AND TURNED OFF THE IGNITION. ONCE IT WAS STOPPED MY DAUGHTER AND I GOT OUT OF THE VAN. *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#749063July 24, 2001
AIR BAGS
AIR BAG LIGHT COMING ON INTERMITTANTLY DURING TURNS AND BRAKING. TOOK TO A DODGE DEALER WHERE THEY FOUND AN OPEN CLOCKSPRING CIRCUIT. THEY REPLACED THE CLOCKSPRING. I CHECKED THE NHTSA WEBSIGHT AND FOUND AN ODI ACTION FOR THE IDENTICAL PROBLEM ON AN IDENTICAL VEHICLE. THERE WAS ALSO A RECENT CONSUMER COMPLAINTS SUMMARY FOR THE SAME PROBLEM ON AN IDENTICAL VEHICLE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#749001July 23, 2001
SUSPENSION:FRONT
EXCESSIVE WEAR ON TIRES AND SHAKING OF FRONT END WHEN CAR REACHES SPEEDS OF 50 MPH AND AT SPEEDS OF 70-75 MPH, EVEN AFTER REPLACEMENT WITH NEW TIRES,ROTATED AND BALANCED. FRONT END ALIMENT SERVICED AT THE SAME TIME. WITH ALL THESE CORRECTIVE ACTIONS THE VEHICLES STILL SHAKES AND REQUIRES NEW TIRES AFTER 10,000 MILES WEAR. MORE NOTICABLE OF THE RIGHT FRONT SIDE. REPORTED TO SERVICE CENTER SINCE PURCHASED IN OCT 1999*AK (TIRESIZE: 65R15)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#749015July 23, 2001
ELECTRICAL SYSTEM:HORN, AIR BAGS
OUR HORN DOES NOT WORK ANYMORE AND AIR BAG LIGHT HAS BEEN ON FOR OVER A YEAR.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#785531July 21, 2001
STRUCTURE:BODY
THE RIGHT STRUT TOWER TOP RUSTED, THE LEFT SIDE HAS RUSTED AS WELL. NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#748841July 20, 2001
AIR BAGS
NO SUMMARY LISTED FOR THIS VEHICLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#893087July 19, 2001
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
CONSUMER IS CALLING IN REGARD TO FUEL TANK ASSEMBLY FITTING FOR VEHICLE. CONSUMER FEELS THAT THE FITTING SHOULD BE CHANGED. PLEASE PROVIDE FURTHER DETAILS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#748750July 19, 2001
VISIBILITY:WINDSHIELD WIPER/WASHER
WINDSHIELD WIPERS BEGAN TURNING ON WHEN LEFT SIGNAL SWITCHED ON; NOW COME ON OFTEN FOR NO REASON, AND NEED TO BE MANUALLY SHUT OFF; AND WHERE EVER THE BLADES ARE WHEN SWITCHED OFF IS WHERE THEY STAY. VERY DISTRACTING AND HUGE ANNOYANCE. INTERMEDIATE FEATURE NO LONGER WORKS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#748777July 19, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH
VEHICLE WAS IN PARK. ROLLED BACKWARD KNOCKING ME (STANDING OUTSIDE ON THE PAVEMENT) DOWN AND ROLLED OVER MY RIGHT LEG AND ARM.. *AK
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#748675July 18, 2001
AIR BAGS
I FIRST NOTICED THAT THE AIRBAG LIGHT ON THE DASHBOARD OF MY 1996 DODGE GRAND CARAVAN WAS ON WHILE DRIVING THROUGH A PARKING LOT. THIS FIRST OCCURRED ON 7/3/2001. IT WENT OFF AFTER 5 MINUTES. THE PATTERN OF THE AIRBAG COMING ON STARTED OCCURRING MORE REGULARLY AND STAYING ON LONGER. WE TOOK THE MINIVAN INTO KOON'S DODGE (FALLS CHURCH, VA) ON SATURDAY, JULY 14, 2001. THEY DIAGNOSED THE PROBLEM AS A PROBLEM WITH THE CLOCK-SPRING IN THE STEERING COLUMN THAT HAD GONE BAD AND HAD MADE THE AIRBAG GO BAD. THEY GAVE ME AN ESTIMATE OF $800 TO FIX IT. I ASKED THEM WHETHER DODGE WOULD PAY FOR IT SINCE HAVING AN AIRBAG GO BAD SHOULD NOT BE AN ORDINARY "WEAR AND TEAR" ITEM FOR ANY AUTOMOBILE. THE ASSISTANT MANAGER (SCOTT) TOLD ME THAT HIS BOSS (RAY RASADO) WOULD HAVE TO TALK WITH DODGE ON MONDAY, 7/16/2001 TO SEE IF THEY WOULD PAY FOR IT. I CALLED BACK ON MONDAY AND THEY SAID THAT DODGE REFUSED TO PAY FOR IT. DODGE HAD SAID IT WAS NOT THEIR FAULT THAT THE CLOCKSPRING HAD GONE BAD AND MADE THE AIRBAG GO BAD. I THEN CALLED DODGE MYSELF AND TALKED TO THEIR WARRANTY DEPARTMENT (JESSICA). AFTER TALKING WITH HER DODGE MANAGER, SHE SAID THAT THEY WOULD NOT PAY FOR IT. SHE SAID THAT THERE WERE NO ENGINEERING PROBLEMS WITH EITHER THE CLOCKSPRING OR THE AIRBAG. SHE GAVE ME A CASE REFERENCE NUMBER OF 8889836. I CALLED KOON'S, THE DODGE DEALERSHIP, BACK AND ASKED WHETHER THEY WERE POSITIVE THAT THE AIRBAG ITSELF WAS BAD IN ADDITION TO THE CLOCKSPRING. THE REASON BEING THAT A REPAIR OF THE CLOCKSPRING WAS APPROXIMATELY $200 VERSUS $800 FOR BOTH THE CLOCKSPRING AND AIRBAG. THEY AGAIN SAID THAT THE CLOCKSPRING HAD MADE THE AIRBAG GO BAD AND THAT THE AIRBAG WOULD NOT DEPLOY UNLESS IT WAS REPLACED ALONG WITH THE CLOCKSPRING. I TOLD THEM BASED ON THEIR RECOMMENDATION TO REPLACE THE CLOCKSPRING AND AIRBAG. THE FINAL COST WAS $816.37. I STRONGLY BELIEVE THAT THIS IS AN ENGINEERING SAFETY DEFECT ON DODGE'S BEHALF. THE CONSUMER SHOULD NOT BE PUT AT PHYSICAL RISK FOR THIS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#893009July 17, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION
TRANSMISSION FAILED AT 65-70MPH. THERE WAS NO PRESSURE OR WARNING BEFORE VEHICLE ACTED WITHOUT GEARS. MOTOR WAS RUNNING WITH NO OVERDRIVE/ BRAKE LIGHTS, AND NO ENGAGEMENT OF GEARS. ALSO, THERE WAS A SUDDEN LOSS OF SPEED ON A BUSY TURNPIKE. TRANSMISSION WAS REBUILD IN MARCH OF 2000 . TRANSMISSION CAME WITH AN UNDER SIZED/ OVERDIVER/ REVERSE CLUTCH PISTON SMALL SIZE, CAUSING IT TO BE KNOCKED AROUND, AND MAKING SOME DEBRIS WHICH GOT INTO AREA. *AK ORIGINAL TRANSMISSION FAILED AT 79665 MILES WHEN THE ORIGINAL OWNER WAS IN POSSESSION OF THE VEHICLE, THE REPLACEMENT FAILED AT 79665, RESULTING IN SUDDEN LOSS OF SPEED WITH NO WARNING. *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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