Chrysler PT Cruiser Complaints

2,623 consumer complaints on file.

#10435634November 14, 2011
SEATS, ELECTRICAL SYSTEM, ENGINE AND ENGINE COOLING, LATCHES/LOCKS/LINKAGES
PURCHASED AUTOMOBILE 12/07/2010...REPAIRS CONDUCTED ON 1/21/11 (1) REPLACEMENT DRIVERS (OUTER) L PANEL DRIVER SEAT SWITCH BEZEL BROKEN *SAME EXISTS PANEL CONTINUALLY "BREAKS" DOWN AFTER SITTING ON DRIVERS SEAT (2) POWER LOCK SYSTEM L/R DOOR WOULD NOT LOCK/OR/UNLOCK * ADDITIONAL ELECTRICAL PROBLEMS WITH "LATE" AUTOMATIC LOCKING OF AUTOMOBILE DOORS ON 11/14/11 DURING OIL-CHANGE (MECHANIC) DISCOVERED (1) BROKEN MOTOR MOUNTS (UPPER/LOWER) RF ENGINE (2) SHOCK LEAKING...MECHANIC STATED IN 20 PLUS YRS OF WORK AS A MECHANIC HE HAS "REPLACED" MANY PT CRUISER-BROKEN MOTOR MOUNTS...MYSELF, I DOCUMENTED ALL ABOVE IN AN EMAIL TO CHRYSLER 11/14/2011. SUGGESTING "LEMON" AUTOMOBILE & REQUESTED TOTAL COMPENSATION OR (NEW AUTOMOBILE) REPLACEMENT FREE OF CHARGE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10435141November 10, 2011
WHEELS
TL* THE CONTACT OWNS A 2005 CHRYSLER PT CRUISER. THE CONTACT WAS DRIVING APPROXIMATELY 35 MPH WHEN ONE OF THE TIRES BECAME FLAT. THE CONTACT COULD NOT RECALL WHICH EXACT TIRE WAS FLAT BECAUSE THE FAILURE BECAUSE THE FAILURE RECURRED APPROXIMATELY TWELVE TIMES AND EACH TIME, IT WAS A DIFFERENT TIRE THAT EXPERIENCED THE FAILURE. THE VEHICLE WAS TAKEN TO AND INDEPENDENT MECHANIC WHERE THE CONTACT WAS ADVISED THAT THE FRONT AND REAR DRIVER AND PASSENGER SIDE RIMS WERE CORRODED AND PITTED. THE RIMS WERE CLEANED BUT THE MECHANIC ADVISED THAT AIR WOULD CONTINUE TO ESCAPE FROM THE RIM AND CAUSE THE TIRE TO GO FLAT. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND A COMPLAINT WAS FILED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 20,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10434980November 9, 2011
VISIBILITY
TL* THE CONTACT OWNS A 2005 CHRYSLER PT CRUISER. THE CONTACT STATED THAT WHILE DRIVING 50 MPH, THE REAR DRIVER SIDE WINDOW DETACHED FROM THE SEAMING. THE VEHICLE WAS NOT INSPECTED BY A DEALER NOR REPAIRED. THE MANUFACTURER WAS CONTACTED AND THEY ADVISED HIM THAT THERE WERE NO RECALLS ON THE VEHICLE. THE FAILURE AND THE CURRENT MILEAGE WAS APPROXIMATELY 100,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10434985November 9, 2011
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2001 CHRYSLER PT CRUISER. THE CONTACT STATED THAT WHEN THE VEHICLE WAS TRANSPORTED FROM THE MANUFACTURER TO THE DEALER, ADHESIVE TAPE WAS AFFIXED TO THE REAR BUMPER TO SECURE THE COVERING DURING DELIVERY AND THEN REMOVED. HOWEVER, OVER A PERIOD OF TIME THE TAPE RESIDUE CAUSED THE PAINT COLOR TO FADE. THE DEALER AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURE WHO WERE UNABLE TO PROVIDE ANY ASSISTANCE. THE APPROXIMATE FAILURE MILEAGE WAS 47,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10433922November 2, 2011
ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM, ELECTRONIC STABILITY CONTROL (ESC)
WHILE DRIVING AT SPEED OF 40 MPH ALL LIGHTS ON THE CONSOLE BEGAN BLINKING REPEATEDLY, THE TACHOMETER AND SPEEDOMETER BEGAN GOING UP AND DOWN, CAR BEGAN TO RAPIDLY DECELERATE AND THEN DIED GIVING ME JUST ENOUGH TIME TO GET OFF THE SIDE OF THE ROAD BEFORE CAUSING AN ACCIDENT. TURNED OFF IGNITION AND RESTARTED THE IGNITION CAR GAVE NO INDICATIONS OF MALFUNCTION, DROVE HOME AND HAVE NOT DROVE SINCE. IF YOU GOOGLE "PT CRUISER CONSOLE GOING CRAZY" YOU WILL SEE MULTIPLE OTHER OWNERS ARE HAVING THE SAME ISSUE. THIS IS NOT JUST A SIMPLE MALFUNCTION THIS IS A DANGER TO NOT ONLY THE OWNER BUT TO OTHERS ON THE ROADWAY. CHRYSLER SHOULD BE CHECKING INTO THE ISSUE, BUT INSTEAD AFTER CONTACTING THEM AND LETTING THEM KNOW OTHERS ARE EXPERIENCING THE SAME ISSUE, THEY TOLD ME "UNFORTUNATELY, WE ARE UNABLE TO PROVIDE TECHNICAL ASSISTANCE TO DIAGNOSE THE SITUATION YOU HAVE OUTLINED IN YOUR EMAIL...IF YOU HAVE BEEN WORKING WITH AN AUTHORIZED DEALERSHIP BUT THE PROBLEM IS NOT YET RESOLVED, SEEKING A SECOND OPINION FROM A DIFFERENT DEALER MAY BE A VIABLE OPTION." WHICH I TAKE TO MEAN TAKE IT TO A DEALERSHIP, GET CHARGED AN OUTRAGEOUS AMOUNT FOR THEM TO SEE IF THEY KNOW WHAT IS WRONG, IF THEY STILL DON'T KNOW AFTER CHARGING YOU $600 THEN TAKE IT TO ANOTHER DEALERSHIP WHICH MAY KNOW MORE ABOUT OUR CARS THAN WE DO. <BR> THIS IS AN IRRESPONSIBLE, SLIPSHODDY WAY TO RUN A COMPANY. IF WE WANT TO HAVE A GOOD REPUTATION FOR CARS THEN THE COMPANIES THAT MAKE THEM HAVE TO STAND BY THEM AND NOT TRY TO SEND THEIR CUSTOMERS OFF TO OTHER DEALERSHIPS AFTER CHARGING THEM AN ARM AND A LEG AND STILL NOT KNOWING HOW TO FIX IT. THEY SHOULD KNOW THEIR CARS BETTER THAN SAY A HONDA DEALERSHIP WOULD. I HOPE OTHER PEOPLE HAVE POSTED COMPLAINTS SO THAT CHRYSLER WILL FIX THIS LIFE THREATENING ISSUE BECAUSE GOING FROM 40 TO 0 ON A BUSY ROAD IS DANGEROUS! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10433528October 29, 2011
ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL
PURCHASED A USED 2009 PT CRUISER IN MAY 2011, WITH 37,000 MILES. APPROXIMATELY 2 MONTHS AND 3,000 MILES LATER THE INSTRUMENT CLUSTER ON THE DASH STARTED TO LIGHT UP LIKE A CHRISTMAS TREE. FIRST THE SEATBELT LIGHT CAME ON, THEN THE WHOLE CLUSTER LIT UP AND THEN THE SEATBELT LIGHT CAME ON AND WENT OFF. THE SPEEDOMETER AND TACHOMETER ALSO DROPPED. I THOUGHT THIS MIGHT BE AN ALTERNATOR PROBLEM, BUT IT CHECKED OUT OK AND I DID NOT HAVE THE PROBLEM AGAIN FOR A FEW MORE MONTHS. THIS TIME IT FLASHED ON AND OFF APPROXIMATELY 3 TIMES. TODAY, 10/29/11, AT 49,000 IT HAPPENED APPROXIMATELY 10 TIMES. I DID NOT LOSE POWER OR ACCELERATION, BUT AT ONE POINT I DID FEEL A HICCUP IN THE ACCELERATION. I HAVE HEARD THAT SEVERAL PEOPLE HAVE STALLED OUT IN TRAFFIC AND THAT THE DEALERSHIPS CANNOT EXPLAIN THIS. I LOOKS LIKE THERE IS A PROBLEM AND CHRYSLER NEEDS TO ADDRESS IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10432966October 26, 2011
ELECTRICAL SYSTEM, ENGINE AND ENGINE COOLING, UNKNOWN OR OTHER
REPLACED THE "LEAK DETECTION PUMP" ON MARCH 20, 2010 AND AGAIN ON OCTOBER 26, 2011 *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10432751October 25, 2011
ENGINE AND ENGINE COOLING
TL* THE CONTACT OWNS A 2004 CHRYSLER PT CRUISER. THE CONTACT STATED THE VEHICLE WAS LOOSING OIL FROM THE ENGINE BLOCK. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC WHO DISCOVERED THAT THE CRANKSHAFT SEAL FAILED AND WAS CAUSING THE VEHICLE TO LOOSE OIL. THE CONTACT STATED THE VEHICLE WOULD CONSUME ONE AND A HALF QUART OF OIL BETWEEN OIL CHANGES. THE CONTACT BELIEVED THE FAILURE WAS A MANUFACTURING DEFECT. THE FAILURE MILEAGE WAS 119,000 AND THE CURRENT MILEAGE WAS 122,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10431137October 20, 2011
WHEELS
2002 CHRYSLER PT CRUISER. CONSUMER STATES THE WHEELS LEAK AIR AROUND THE RIMS CAUSING THE TIRES TO DEFLATE *TGW
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10430685October 18, 2011
EXTERIOR LIGHTING, SUSPENSION, STEERING, ELECTRICAL SYSTEM
10-18-2011 I JUST BOUGHT MY CAR LAST MONTH (09-26-2011) AND MY CONTROL ARMS AND BUSHING HAVE ALREADY WENT BAD. NOW 2 NIGHTS AGO (10-16-2011) MY HEADLIGHTS STOPPED WORKING. I TOOK IT INTO THE DEALERSHIP TO HAVE EVERYTHING CHECKED AND WAS TOLD THAT THE WIRING UNDER THE DASH IS MESSED UP. I SEE THAT THERE ARE A LOT OF RECALLS FOR THAT HAPPENING TO THE 2002 PT CRUISERS AND NOW THE DEALER I BOUGHT THE CAR FROM WILL NOT FIX IT (EVEN THOUGH I'M STILL WITHIN MY 30 DAY WARRANTY) I DO NOT UNDERSTAND WHY I SHOULD HAVE TO COME OUT OF POCKET TO FIX THIS PROBLEM. ALSO, THE DEALER I BOUGHT IT FROM WOULD NOT GIVE ME A CARFAX ON THE VEHICLE. ALSO, SOLD ME THE CAR WITH A RECALL ALREADY ON IT THAT WAS ISSUED WAY BACK IN 2004. (POWER STEERING PRESSURE HOSE) THAT I WAS TOLD COULD CAUSE A FIRE UNDER THE HOOD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10430716October 18, 2011
WHEELS
TL* THE CONTACT OWNS A 2005 CHRYSLER PT CRUISER. THE CONTACT STATED THAT THE CHROME WHEELS WERE FLAKING. AS A RESULT, THE AIR PRESSURE WAS SEEPING OUT AND CAUSING THE TIRES TO GO FLAT. THE CONTACT STATED THAT HE HAD TO REPLACE THE TIRES A TOTAL OF SEVEN TIMES. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC WHO DIAGNOSED THAT THE PROBLEM WAS NOT WITH THE TIRES BUT WITH THE RIM ITSELF. THE MANUFACTURER WAS MADE AWARE OF FAILURE WHO DID NOT OFFER ANY ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 65,000 AND CURRENT MILEAGE WAS 91,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10429425October 11, 2011
POWER TRAIN
TL* THE CONTACT OWNS A 2005 CHRYSLER PT CRUISER. WHILE DRIVING APPROXIMATELY 60 MPH THE ENGINE STALLED AND RESTARTED. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER SEVEN TIMES BUT THE TECHNICIANS WERE UNABLE TO DETECT A TROUBLE CODE DURING THE DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOTIFIED AND THEY STATED THE FAILURE WAS RELATED TO THE POWER TRAIN WIRING HARNESS. THE VEHICLE HAD NOT BEEN REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 63,278.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10429494October 11, 2011
SEATS
TL* THE CONTACT OWNS A 2010 CHRYSLER PT CRUISER. THE CONTACT STATED THAT THE VEHICLE SEAT CONTROL BROKE AND AS A RESULT SHE COULD NOT ADJUST THE SEAT. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED FOUR TIMES THAT IT WAS A DESIGN FLAW AND IT NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DID NOT OFFERED ANY ASSISTANCE AND REFERRED HER TO NHTSA. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 5,080 AND THE CURRENT MILEAGE WAS 13,708.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10428901October 6, 2011
WHEELS, STEERING, SUSPENSION
I HAVE HAD TO REPLACE OR REPAIR THE FRONT AND REAR WHEEL BEARINGS SEVERAL TIMES: FRONT-APRIL OF 2005 AT 64690 MILES, FRONT-APRIL 2006 AT 89223 MILES, FRONT-MAY 2006 AT 91750 MILES, FRONT WHEEL BEARING-JULY 2009 AT 153048 MILES, FRONT WHEEL BEARING-APRIL 2011 AT 182684 MILES, REAR WHEEL BEARING-OCTOBER 2011 AT 191072 MILES. I HAVE REPLACED OR REPAIRED THE SUSPENSION PARTS: FRONT BUSHING CONTROL ARM, BALL JOINT LOWER CONTROL ARM-MARCH 2006 AT 86643 MILES, LEFT INNER TIE ROD HAD EXCESSIVE PLAY-JANUARY 2007 AT 107087 MILES, TWO OUTER TIE RODS REPLACED-JANUARY 2008 AT 127121 MILES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10428791October 5, 2011
POWER TRAIN
TL* THE CONTACT OWNS A 2002 CHRYSLER PT CRUISER. THE CONTACT STATED THAT WHILE DRIVING 25 MPH, THE VEHICLE STOPPED ACCELERATING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT REPAIR SHOP AND THE TRANSMISSION WAS REPLACED. THE FAILURE RECURRED APPROXIMATELY SEVEN YEARS LATER. THE VEHICLE WAS TAKEN TO AN INDEPENDENT REPAIR SHOP AND THE CONTACT WAS ADVISED TO REPLACE THE TRANSMISSION. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10428291October 3, 2011
WHEELS
TL* THE CONTACT OWNS A 2001 CHRYSLER PT CRUISER. THE CONTACT STATED THAT THE TIRES WERE CONSTANTLY GOING FLAT ALTHOUGH SHE REPLACED THE TIRES THREE TIMES IN AN UNUSUALLY SHORT PERIOD OF TIME. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSED THAT THE RIMS WERE CAUSING THE TIRES TO GO FLAT. AS A RESULT, THE RIMS NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO OFFERED NO ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 50,000 AND THE CURRENT MILEAGE WAS 92,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10428319October 3, 2011
AIR BAGS
I WAS DRIVING THE KIDS TO SCHOOL GOING ABOUT 20 MPH AND NONE OF THE AIRBAGS DEPLOYED. WE HIT THE VEHICLE IN FRONT OF US HARD ENOUGH TO BREAK THE BAR BEHIND THE GRILL AND SMASH INTO THE RADIATOR AND RUIN IT. THE BAGS SHOULD HAVE DEPLOYED ON THAT KIND OF IMPACT. *TR
Crash:
Yes
Fire:
No
Injuries:
5
Deaths:
0
#10428283October 3, 2011
WHEELS
ACCORDING TO THE REPAIR SHOP, THE REASON WHY TIRES ARE LOSING AIR SO FREQUENTLY IS BECAUSE THERE IS AN ISSUE WITH THE RIMS. I HAVE NOW PUT 2 SETS OF 4 BRAND NEW TIRES ON THIS CAR W/IN THE PAST COUPLE OF YEARS AND THE TIRES ARE STILL LOSING AIR SO MUCH SO THAT I MUST STOP AT LEAST 2X/WEEK TO PUT AIR IN THEM. I WAS JUST READING THE COMPLAINTS AND CAME ACROSS OTHER REPORTS OF THIS SAME INCIDENT. WOULD LIKE TO SEE THIS AS A RECALL SINCE IT'S NOT JUST MY CAR ALONE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10428209October 2, 2011
ENGINE AND ENGINE COOLING
I PURCHASED MY NEW 2007 PT CRUISER FROM HAYES CHRYSLER DODGE JEEP, INC. IN LAWRENCEVILLE, GA ON JANUARY 27, 2007, WITH 32 MILES ON CAR. I WAS INSTRUCTED TO DRIVE THE CAR AND RETURN IN THREE WEEKS FOR A NEW CAR CHECK AND LIST MY CONCERNS REGARDING THE CAR. AT THIS TIME IN INFORMED THE SERVICE STAFF THAT THE CAR DID NOT ACCELERATE WHEN ENTERING THE FREEWAY AND PASSING OTHER CARS. THE SERVICE STAFF RETURNED MY CAR TO ME INDICATING THAT THEY COULD NOT FIND ANY PROBLEMS WITH THE CAR. A FEW MONTHS LATER THE CAR CHECK ENGINE LIGHT CAME ON. AGAIN THE SERVICE STAFF TOLD ME THEY DID NOT FIND ANY PROBLEM WITH THE CAR. MY CHECK ENGINE LIGHT CAME ON SEVERAL TIME AFTER MY INITIAL RETURN EACH TIME THE SERVICE STAFF DID NOT FIND ANY PROBLEM. EACH SERVICE VISIT I INFORMED THE SERVICE STAFF THAT THE CAR STILL DID NOT ACCELERATE. ON A ROUTINE OIL CHANGE I SPOKE TO A NEW SERVICE STAFF EMPLOYEE, TOLD HIM OF MY CONCERN AND DISSATISFACTION WITH THE CAR. AFTER WAITING FOR OVER AN HOUR, I WAS TOLD THAT THEY HAD FINALLY FOUND THE PROBLEM (69K PLUS MILES, 3 YEARS LATER) THE ENGINE HAD MISFIRED CYLINDERS. I WAS TOLD THAT APPARENTLY ALL THIS TIME THE COMPUTER IN THE CAR AND THE ENGINE WERE DISFUNCTIONAL AND DIDN'T COMMUNICATE. THE SERVICE STAFF ATTEMPT TO FIX WHAT I WOULD CALL A DEFECTIVE PARTS. AFTER THE FIX THE CAR STILL DID NOT PERFORM. ABOUT THREE WEEKS AGO THE REPAIR FAILED. MY CHECK ENGINE LIGHT CAME ON AND I WAS TOLD THAT WHAT WAS FIX HAD BROKEN. I WAS ALSO TOLD BY THE CHRYSLER CORP. ENGINE TROUBLE SHOULD BE DISCOVERED DURING A ROUTINE OIL CHANGE. IT WAS NOT IN MY CASE. IT TOOK THREE YEARS OF ROUTINE OIL CHANGES BEFORE THEY DISCOVERED THE PROBLEM WITH THE DEFECTIVE ENGINE IN MY CAR. I FEEL HAYES & CHRYSLER CORP SHOULD BE RESPONSIBLE FOR THE RE-REPAIR. CAN YOU HELP OR ADVISE WHERE I CAN SEEK ASSISTANCE. THANK YOU *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10428051September 30, 2011
ENGINE AND ENGINE COOLING, FUEL SYSTEM, GASOLINE
THE PT CRUISER 2005 TURBO WAS PURCHASED NEW AND CURRENTLY HAS 68,296 MILES. THE VEHICLE HAS SHUT OFF ON NUMEROUS OCCASIONS WHILE WE WERE DRIVING. WE IMMEDIATELY CONTACTED CERRITOS DODGE CHRYSLER JEEP (CERRITOS, CA) AND GLEN E. THOMAS (SIGNAL HILL,CA} AND BOTH SERVICED VEHICLE. NEITHER DEALERS FIXED THE PROBLEM.THE LAST TIME WE PAID A SERVICE TECHNICIAN ALMOST $100 TO JUST RIDE AROUND WITH US TO SEE IF VEHICLE WOULD STOP. AGAIN NOTHING WAS DONE. AFTER FINALLY BRINGING THE CAR BACK 6 TIMES FOR THE SAME PROBLEM, WITHIN A 12 WEEK PERIOD, THEY TOLD US TO CONTACT THE CORPORATE DIVISION AT CHRYSLER BECAUSE THEY WOULD NOT SERVICE OUR VEHICLE. THE MOST RECENT OCCURRENCE WAS IN SEPTEMBER 2011( WHICH PUT OTHERS LIFE IN DANGER) WE WERE DRIVING ON THE FREEWAY AT 60 MILES/HR. THE CAR JUST SHUT OFF, AGAIN WITHOUT ANY WARNING. WE ARE AFRAID TO DRIVE THE VEHICLE ON A REGULAR BASIS, FOR FEAR OF RISKING THE LIVES OF OTHERS AND OURSELVES. WE ARE CURRENTLY SEEKING A RECALL BECAUSE WE KNOW OF OTHER OWNERS WHO HAS EXPERIENCED THE SAME PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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