Chrysler PT Cruiser Complaints

2,623 consumer complaints on file.

#10453060March 21, 2012
SERVICE BRAKES, HYDRAULIC
WHEN REPLACING FRONT BRAKE PADS ON MY 2005 PT CRUISER, TURBO, I NOTICED ONE FRONT ROTOR HAD EXCESSIVE WEAR, SO I NEEDED TO PURCHASE TWO NEW ROTORS. I WENT TO O'REILLY'S AUTO PARTS STORE, AND THEY HAD EVERYTHING IN STOCK. AFTER REPLACING ONE ROTOR, I ATTEMPTED TO INSTALL THE BRAKE PADS INTO THE BRAKE PAD BRACKET, BUT THEY WOULDN'T GO OVER THE NEW ROTOR. AFTER COMPARING THE OLD ROTORS TO THE NEW ONES, I NOTICED THE NEW ONES WERE MUCH THICKER THAT THE OLD ROTORS. I WENT BACK TO O' REILLY'S WITH BOTH SET OF ROTORS THINKING THEY GAVE ME THE WRONG ROTORS. AT O' REILLY'S AFTER LOOKING THROUGH THIER MANUALS, THEY TOLD ME THAT THE ROTORS THEY GAVE ME ARE THE CORRECT ROTORS. AFTER FURTHER INVESTIGATION IT COMES OUT THAT MY 2005 TURBO PT CRUISER HAS NON- TURBO BRAKE PARTS ON IT. THE ROTORS, PADS, AND BRAKE PAD BRACKETS ARE FOR A STANDARD CRUISER. I THINK CHRYSLER SHOULD BE NOTIFIED, AND INSTALL THE ALL THE CORRECT BRAKE PARTS THAT BELONG ON MY PT TURBO.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10452595March 21, 2012
ELECTRICAL SYSTEM
WHILE DRIVING ON A MAJOR INTERSTATE, AND CROSSING A BRIDGE ACROSS THE COLUMBIA RIVER WITH NO SHOULDER, THE CARS ELECTRICAL SYSTEM WENT HAYWIRE. ALL THE GAUGES STARTED TO CUT IN AND OUT (GAS, SPEED AND RPM ALL THE DASH LIGHTS CAME ON), AND THEN THE CAR STALLED AND DIED. THERE WAS AN 18 WHEELER DIRECTLY BEHIND ME AND HE SAW MY FLASHERS AND I WAS FRANTICALLY HONKING MY HORN BECAUSE I THOUGHT I WAS ABOUT TO DIE. HE WAS ABLE TO GET OUT OF THE WAY, BUT THERE WAS ANOTHER 18 WHEELER DIRECTLY BEHIND HIM AND THAT ONE NEARLY HIT US. THIS WOULD HAVE EASILY KILLED ME AND MY FAMILY ( A BEAUTIFUL 16 MONTH OLD DAUGHTER AND A BEAUTIFUL WIFE WHO IS A NEWLY GRADUATED DVM. MIRACULOUSLY THE CAR RESTARTED DURING MY PANIC, AND I WAS ABLE TO DRIVE OFF. I IMMEDIATELY TOOK THE CAR TO THE DEALERSHIP , AND TOLD THEM OF THE PROBLEM. THEY RAN EXHAUSTIVE TESTS AND COULD NOT FIND ANYTHING WRONG, AND SAID THEY HAVE NEVER HEARD OF THE PROBLEM EITHER, WHICH IS ODD BECAUSE I DID A LITTLE RESEARCH ON THE INTERNET AND FOUND OTHERS HAVE HAD THIS PROBLEM AS WELL: HTTP://WWW.PTCRUISERLINKS.COM/FORUM/TECH-PERFORMANCE-FORUM/33457-FLASHING-ICONS-GAUGES-GO-UP-DOWN-THEN-CAR-DIES.HTML THEN I FOUND THIS SITE AND FOUND EVEN MORE PROBLEMS THAT ARE EARILY SIMILAR. THIS CAR IS NOT SAFE! PLEASE INITIATE AN INVESTIGATION!!!! *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10452262March 19, 2012
STEERING
TL* THE CONTACT OWNS A 2001 CHRYSLER PT CRUISER. WHILE PARKED, THE CONTACT NOTICED POWER STEERING FLUID WAS LEAKING FROM THE VEHICLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND ADVISED THE CONTACT THAT THE VEHICLE WAS INCLUDED IN THE RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER: 04V268000 (STEERING:HYDRAULIC POWER ASSIST:HOSE, PIPING, AND CONNECTIONS) BUT HAD ALREADY BEEN REPAIRED. THE VEHICLE WAS NOT FURTHER REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 130,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10450483March 6, 2012
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2008 CHRYSLER PT CRUISER. THE CONTACT STATED THAT THE INSTRUMENT CLUSTER WOULD FLASH ON AND OFF WHILE DRIVING AT VARIOUS SPEEDS ON AN INTERMITTENT BASIS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THEY ADVISED HIM THAT THE VEHICLE WOULD HAVE TO BE REPROGRAMMED. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS APPROXIMATELY 48,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10450399March 5, 2012
ENGINE AND ENGINE COOLING
I AM SO UNHAPPY WITH THIS CAR, IT HAS GIVEN ME NOTHING BUT HEADACHES. I HAVE HAD FRONT END BEARING PROBLEMS TO ELECTRICAL, BUT THE WORST PROBLEM IS THE ONE I HAVE RIGHT NOW. MY CAR IS AT THE DEALERSHIP AS WE SPEAK, AND I AM BEING TOLD THAT CHRYSLER MAY NOT COVER THIS PROBLEM. THE CAR HAS VARIOUS LEAKS,THE OIL HAS LEAKED INTO THE SPARK PLUGS, AND OTHER AREAS THAT THEY ARE NOT CERTAIN OFF, THEY SUGGESTED ONE IS COMING FROM THE HEAD GASKET A PART OF THE ENGINE. THE PROBLEMS STARTED ABOUT SIX MONTHS AGO, FIRST IT WANTED TO STOP ON ME AT EVERY LIGHT, SECOND THE ENGINE LIGHT WENT ON, THIRD THE OIL LIGHT. I WOULD TAKE IT TO MECHANICS AND THEY COULD NOT FIND THE PROBLEM, IT WAS GETTING WORSE AND I WOULD REPLACE PARTS THAT WERE GOING BAD, BUT STILL THE PROBLEM WAS THERE. WHEN I WENT TO CHRYSLER DEALERSHIP THEY TOLD ME WE CAN'T SEE THE PROBLEM, BUT I TOLD THEM THAT I WOULD NOT LEAVE UNTIL THEY FOUND THE PROBLEM. I AM WAITING THE STATUS ON THIS MATTER FROM CHRYSLER EXTENDED WARRANTY. I SUGGEST YOU RECALL THIS CAR, IT HAS SOME SERIOUS ISSUES RELATING TO THE ENGINE, MY PERSPECTIVE OF THIS VEHICLE IS THE LIFE SPAN LASTS 70,000,MILE BECAUSE THE PROBLEMS.GET WORSE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10450087March 2, 2012
VISIBILITY, POWER TRAIN
FRONT WINDSHIELD WIPER STOP WORKING,REPLACED MOTOR,FURTHER RESEARCH FOUND COMPUTER IS GOING OUT. ONLY HAS 81,000 ON CAR. ORDERED NEW COMPUTER FOUND OUT WE WERE 926 ON LIST,THAT WAS 3 MONTHS AGO. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10449148February 23, 2012
ELECTRICAL SYSTEM
DRIVING VEHICLE ON HIGHWAY ALL WARNING LIGHTS ON THE DASH LIGHT UP AND GAUGES FALL THE VEHICLE STALLS. THIS IS VERY DANGEROUS WHEN DRIVING AND COULD CAUSE SERIOUS HARM. I HAVE TAKEN IT TO THE DEALERSHIP AND THEY HAVE CHANGED SEVERAL ITEMS ON THE VEHICLE. THEY CAN'T REPLICATE THE PROBLEM THEREFORE THE ISSUE STILL EXISTS. CHRYSLER IS NO HELP WITH SOLVING THE ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10448435February 18, 2012
EXTERIOR LIGHTING
IT WAS DISCOVERED THAT THE REAR LIGHTS WERE NOT ON WITH THE HEADLIGHTS AND THE BRAKE LIGHTS(SAME BULBS) WERE NOT WORKING. UPON INVESTIGATION, BOTH LIGHT BULBS HAD BURST. WHEN TAKING IT TO THE PARTS STORE, THEY FELT THAT THE BULBS HAD BROKEN BECAUSE WATER HAD GOTTEN INTO THE HOUSING WITH THE BULBS. THE HOUSING WAS NOT CRACKED, SO IT WAS NOT DUE TO AN ACCIDENT. AND THE BULBS ON BOTH SIDES HAD FAILED SIMILARLY WHICH WOULD INDICATE A COMMON CAUSE WHICH WOULD SEEM TO BE A DESIGN DEFECT. THIS COULD HAVE EASILY RESULTED IN A SERIOUS ACCIDENT. THANKS TO A STRANGER, I WAS INFORMED ABOUT IT BEFORE AN ACCIDENT OCCURRED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10448157February 16, 2012
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2001 CHRYSLER PT CRUISER. THE CONTACT STATED THAT THE HEADLIGHTS FAILED SEVERAL TIMES. THE CONTACT WAS TOLD BY THE DEALER THAT THE FUSE NEEDED TO BE REPLACED, WHICH WAS BUT THE FAILURE RECURRED. IN ADDITION, THE HORN AND INTERIOR LIGHTS WOULD ALSO FAIL SPORADICALLY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE MULTI-FUNCTION SWITCH WAS REPLACED TO NO AVAIL. THE CONTACT WAS EXTREMELY CONCERNED WITH THE FACT THAT THE DEALER WAS UNABLE TO REMEDY THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 62,000 AND THE CURRENT MILEAGE WAS 100,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10448684February 14, 2012
STEERING, ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM
I OWN A 2006 CHRYSLER PT CRUISER W/AUTOMATIC TRANS. THE ELECTRICAL SYSTEM, INC. THE 4 CYL ENGINE IN MY VEHICLE COMPLETELY FAILED 3 SEPSRASTE TIMES, TWICE LAST YEAR, AND 1 TIME SO FAR THIS YEAR WHILE DRIVING IN A RESIDENTIAL AREA. THIS CONDITION CAUSES THE AIR BAG TO NOT DEPLOY; EXTERIOR AND INTERIOR LIGHTS AS WELL AS ALL POWER ASSIST SYSTEMS SUCH AS STEERING AND BREAKS, AS WELL AS ALL OTHER ELECTRICAL ACCESSORIES TO FAIL. I CONTACTED THE VEHICLE MANUFACTURER AND WAS INSTRUCTED TO TAKE MY VEHICLE INTO THE LOCAL DEALER AS I WAS ABLE TO RESTART, AS WAS I ABLE EACH TIME PREVIOUS, GIVEN I EXPERIENCED NO FURTHER PROBLEMS UNTIL LAST WEEK. HOWEVER, THE DEALER DIAGNOSTIC TEST YIELDED NOTHING WHICH COULD ACCOUNT FOR THE VEHICLE COMPLETE OPERATIONAL SHUT-DOWN. I WAS ADVISED THERE ARE NO RECALLS, OR WARRANTY, AND THE DEALER INFORMED ME TO CONTACT THE MANUFACTURERS CUSTOMER ASSISTANCE CENTER TO ADVISE THEM. THE CUSTOMER CASE MANAGER INDICATED THERE WOULD BE NO ASSISTANCE FORTHCOMING AS THE DIAGNOSTIC TESTING SHOWED NOTHING CONCLUSIVE. THE LATEST FALURE MILEASE WAS 72,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10447787February 13, 2012
ENGINE AND ENGINE COOLING
TL* THE CONTACT OWNS A 2006 CHRYSLER PT CRUISER. THE CONTACT NOTICED THAT THE VEHICLE WAS LEAKING OIL. THE VEHICLE WAS TAKEN TO THE DEALER, WHERE THE CONTACT WAS INFORMED THAT THE RIGHT CRANKSHAFT SEAL FAILED AND NEEDED TO BE REPLACED. IN FEBRUARY 2010, THE SAME FAILURE OCCURRED AND THE DEALER REPLACED THE RIGHT CRANKSHAFT SENSOR. THE FAILURE CONTINUED TO OCCUR. THE MANUFACTURER WAS AWARE OF THE FAILURE, BUT FAILED TO OFFER ANY ASSISTANCE SINCE THE VEHICLE WAS NO LONGER UNDER WARRANTY. THE FAILURE MILEAGE WAS 58,000 AND THE CURRENT MILEAGE WAS 83,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10447272February 9, 2012
POWER TRAIN
TL* THE CONTACT OWNS A 2006 CHRYSLER PT CRUISER. THE CONTACT STATED THAT THE GEAR SHIFT SELECTOR REMAINED STUCK IN PARK AND SHE WAS UNABLE TO SHIFT INTO ANY OTHER GEAR. THE DEALER INFORMED THE CONTACT THAT THERE WAS LIQUID IN THE TRANSMISSION SHIFTER. THIS LIQUID ALLOWED THE SHIFTER CABLE TO SLIP OFF AND CAUSED THE FAILURE. THE DEALER REPAIRED THE SHIFTER CABLE, BUT THE FAILURE RECURRED A SECOND TIME. THE MANUFACTURER WAS AWARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGES WERE 46,587.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10447313February 9, 2012
ENGINE AND ENGINE COOLING
RECENTLY, I NOTICED A PUDDLE OF OIL FORMING UNDER MY CAR WHEN IT WAS PARKED BRIEFLY. A CHECK OF OIL SHOWED THAT IT WAS SLIGHTLY BELOW NORMAL, BUT WELL WITHIN RANGE. TOPPED UP OIL AND STARTED ENGINE, AND STEADY STREAM OF OIL WAS SEEN TO BE COMING FROM CRANK OIL SEAL. THE DAY BEFORE THIS CAR DID NOT DRIP A DROP OF OIL. MECHANIC FOUND SEAL WAS IN TACT, BUT COMPLETELY LOOSE FROM ENGINE. HAD SEAL REPLACED BY CERTIFIED MECHANIC, AND IN LESS THAN 15 MILES THE OIL LEAK RETURNED. AFTER SEEING MULTIPLE SIMILAR ACCOUNTS ON INTERNET, HAD THE MECHANIC OPEN THE ENGINE AND FOUND THE CRANK END PLAY TO BE WELL OVER .020" AND THE THRUST BEARING WIPED ALONG WITH DAMAGE TO THE CRANK THRUST FACE. ODDLY CHRYSLER SEEMS TO ONLY INSTALL THE THRUST BEARING ON ONLY THE TOP HALF IN THIS DESIGN. THE PROBLEM SEEMS TO BE THE THRUST BEARING FAILS, THE CRANKSHAFT THEN WALKS INTO THE BACK OF THE SEAL AND KNOCKS IT OUT. FORTUNATELY, I NOTICED THE PUDDLE, BEFORE THIS FAILED AT HIGHWAY SPEED. THIS COULD HAVE EMPTIED THE OIL IN MINUTES AND SEIZED UP THE ENGINE AT SPEED. THIS IS CLEARLY A KNOWN DESIGN FLAW THAT CHRYSLER IS AVOIDING TAKING RESPONSIBILITY FOR. NO ENGINE SHOULD HAVE THIS SORT OF FAILURE IN THE 21ST CENTURY! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10447321February 9, 2012
VISIBILITY:GLASS, SIDE/REAR, VISIBILITY
THE NHTSA HAS PREVIOUSLY ISSUED RECALL CAMPAIGN #07V149000 REGARDING THE QUARTER GLASS ON CERTAIN PT CRUISERS SEPARATING FROM THE VEHICLE. RECENTLY, ONE OF THE QUARTER WINDOWS ON MY PT CRUISER WOULD LEAK WHILE DURING A RAIN OR GOING THROUGH THE CAR WASH. WHILE I HAD THE VEHICLE AT A CHRYSLER DEALERSHIP BODY SHOP FOR SOME MINOR PAINT WORK, I HAD THEM LOOK AT THE WINDOW LEAK. THEY REMOVED THE WINDOW AND DISCOVERED THAT (2) OF THE (5) MOUNTING STUDS THAT SECURE THE GLASS TO THE VEHICLE BODY WERE PULLING LOOSE FROM THE MOLDING AROUND THE WINDOW. THE GLASS HAD TO BE REPLACED WHICH COST ME $350. I HAD CONTACTED CHRYSLER CORPORATION CUSTOMER ASSISTANCE FOR POSSIBLE REIMBURSEMENT FOR THIS EXPENSE. CHRYSLER CORPORATION DENIED MY REQUEST FOR REIMBURSEMENT STATING THAT MY VEHICLE WAS NOT COVERED UNDER THE RECALL. AS THE OWNER AND OPERATOR OF THE VEHICLE, AND THIS WINDOW BEING A NON-MOVABLE PIECE OF GLASS, THERE IS NOTHING THAT I CAN DO DURING THE NORMAL OPERATION OF THE VEHICLE THAT WOULD CAUSE THE GLASS MOUNTS TO FAIL. THE ONLY OTHER WAY THAT THE MOUNTS CAN FAIL IS FROM A DEFECTIVE DESIGN OR INSTALLATION ISSUE. MY VEHICLE WAS MADE JUST ONE MONTH OUTSIDE OF THE RECALL PERIOD. HOW CAN CHRYSLER CORPORATION BE SO SURE THAT ALL OF THE DEFECTIVE WINDOWS WERE REMOVED FROM THEIR ASSEMBLY PLANTS, AND DID NOT MAKE IT ONTO MY VEHICLE? IF THE GLASS SEPARATES FROM THE VEHICLE, IT COULD CAUSE SERIOUS DAMAGE TO ANOTHER VEHICLE OR INJURY TO A PEDESTRIAN. I MAINTAIN THAT CHRYSLER CORPORATION SHOULD EXPAND THE EXISTING RECALL AND REPLACE POSSIBLE DEFECTIVE QUARTER WINDOWS ON OTHER PT CRUISERS. CHRYSLER CORPORATION WON'T RELEASE TO ME INFORMATION ON HOW THEY CHANGED THE WINDOW DESIGN OR INSTALLATION PROCESS OF THE QUARTER WINDOWS, STATING, "...THE INFORMATION YOU ARE IS SEEKING IS EITHER UNAVAILABLE CONSIDERED PROPRIETARY; THEREFORE, WE ARE UNABLE TO ASSIST THIS CUSTOMER WITH THEIR REQUEST." *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10446982February 7, 2012
ELECTRICAL SYSTEM
DURING DRIVING OPERATIONS, THIS IS AFTER START UP, THE DASH BOARD INDICATORS WILL BLINK ON, LIGHT UP. THIS DESCRIPTION INCLUDES ALL OF THE INDICATORS, SUCH AS LOW TIRE PRESSURE, OIL, SEAT BELT, ETC. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10447045February 7, 2012
POWER TRAIN
CAR IS MANUAL TRANS, MY WIFE DRIVES IT AND HAS COMPLAINED FOR QUITE A WHILE OF CAR JUMPING I TOLD HER IT WAS HER, THE CAR NEVER DID IT FOR ME DURING TEST DRIVES. IN JANUARY SWITCHED CARS WITH HER IT TOOK 2 WEEKS FOR IT TO HAPPEN. COMING TO A STOP CLUTCH WOULD NOT DISENGAGE. HAS ALSO TRIED TO ENGAGE ON ITS OWN AT LIGHTS. WENT TO DEALER THEY SAID NO RECALLS ARE OPEN ON CAR AND RECALL FOR SAME PROBLEM WAS ALREADY DONE SO YOU ARE ON YOUR OWN. SEEMS LIKE NEWER OF THE SAME PART WAS INSTALLED. CAR IS OFF THE ROAD AND I HAVE SAID MY SORRIES TO MY WIFE. PLEASE ADVISE. THANK YOU. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10446794February 6, 2012
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2005 CHRYSLER PT CRUISER. THE CONTACT STATED THAT WHILE AT A COMPLETE STOP, AN ABNORMAL SMELLED A PLASTIC ODOR IN THE VEHICLE. THE CONTACTED THEN NOTICED THAT THERE WAS SMOKE COMING FROM THE TURNING SIGNAL ARM CONNECTED TO THE STEERING WHEEL COLUMN. THE VEHICLE WAS TURNED OFF ONCE THE SMOKE DECREASED AND WAS TOWED TO AN AUTHORIZED DEALER. THE CONTACT WAS AWAITING REPAIRS TO THE VEHICLE. THE FAILURE AND CURRENT MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10446800February 6, 2012
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2008 CHRYSLER PT CRUISER. THE CONTACT STATED THAT THE DASHBOARD LIGHT INDICATORS WOULD ALL ILLUMINATE ERRONEOUSLY WHILE DRIVING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THEY ADVISED HIM THAT THEY WERE UNABLE TO DIAGNOSE THE FAILURE AND THAT HE WOULD HAVE TO TAKE THE VEHICLE TO THE DEALER. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 45,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10446131February 1, 2012
VEHICLE SPEED CONTROL, ELECTRICAL SYSTEM
CAR STALLS ON TURNS PARTICULARLY TO THE LEFT, UPON KEY INSERTION HARD CRANK OR STARTS AND IDLES ROUGHLY THEN SHUTS OFF WITH OUT WARNING. WHILE IDLING AT STOP LIGHTS THE RPMS MAY OR MAY NOT (REV,) AFTER SO MANY MINS OF DRIVING ACCELERATION BECOMES MORE DIFFICULT AT INTERVALS & STALLING USUALLY WHILE TURNING AT INTERSECTIONS. OR GOING OVER BUMPS OR UP HILLS. THIS HAPPENS SOME WHAT SPORADICALLY SO I NEVER CAN TELL WHEN I'M SAFE TO GO. DEFINITELY NOT SOMETHING U WANT TO THINK ABOUT W MIN COVERAGE EITHER WAY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10444888January 23, 2012
ENGINE AND ENGINE COOLING, STRUCTURE
I WENT IN TO THE LOCAL CHRYSLER DEALERSHIP ON SATURDAY, JANUARY 21, 2012 FOR A ROUTINE OIL CHANGE. I WAS TOLD THAT I NEEDED TO REPLACE AN ENGINE MOUNT. I HAD TO REPLACE ON IN SEPTEMBER OF 2010 AND I WAS QUITE SHOCKED THAT I WAS FACED WITH THIS REPAID AGAIN. IT WAS A DIFFERENT MOUNT THIS TIME. SO I ASKED THE CUSTOMER SERVICE REPRESENTATIVE WHY DOES THIS KEEP HAPPENING. I AM 57 YEARS OLD AND IN 40 YEARS OF DRIVING I HAVE NEVER EVEN HEARD ABOUT THIS HAPPENING TO ANY ONE. I WAS TOLD THAT THERE IS SOMEWHAT OF A DESIGN FLAW IN THE PT CRUISER AND THAT THIS PARTICULAR DEALER PERFORMS 20 TO 30 LIKE REPAIRS A WEEK.. THIS MEANS THAT THERE IS A DESIGN FLAW IN THIS VEHICLE. I CHECKED ON LINE AND SURE ENOUGH, IT APPEARS THAT THERE HUNDREDS OF COMPLAINTS ABOUT PT CRUISER ENGINE MOUNTS. WHAT CAN BE DONE? IT IS NOT FAIR THAT CHRYSLER CAN SELL A PRODUCT LIKE THIS - KNOWING THAT THERE ARE ISSUES - AND KEEP RAKING IN MONEY FOR THE REPAIRS. SHOULDN'T THEY BE HELD TO SOME KIND OF STANDARD? THIS IS A SAFETY MATTER, FOR SURE. IT IS A MORAL ONE AS WELL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Chrysler PT Cruiser