Chrysler Concorde Complaints

2,216 consumer complaints on file.

#10096361October 25, 2004
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
THE ENGINE OF MY 2000 CHRYSLER CONCORD FAILED WHILE I WAS DRIVING THE CAR ON OCTOBER 13, 2004.I HAVE SLIGHTLY OVER 60,000 MILES ON THE CAR AND IT IS 4 1/2 YEARS OLD.*AK I HAD THE CAR TOWED TO MY DEALERSHIP. UPON INSPECTION, THEY STATED THAT THEY "FOUND ENGINE SLUDGED UP CAUSING MINIMAL AMOUNT OF OIL PRESSURE (ROD BEARINGS AND TIMING CHAIN BAD)" THEY STATED THE ENGINE NEEDED TO BE REPLACED AT AN ESTIMATED COST OF $7000 PLUS TAX. THE SERVICE MANAGER, PETE, SAID THAT THIS ENGINE IS A CONTINUAL PROBLEM AND THAT THEY HATE TO SEE THESE CARS COME IN FOR REPAIR. I HAD THE AUTOMOBILE TOWED TO A PRIVATE REPAIR SHOP ON OCTOBER 19,2004 FOR A SECOND OPINION. THE REPAIR SHOP CAME BACK WITH THE SAME ISSUE AND A REPAIR ESTIMATE OF $5400. THE REPAIR SHOP ALSO STATED THAT THEY HAVE DONE SEVERAL OF THESE ENGINE REPLACEMENTS TO THE CHRYSLER 2.7L ENGINE. THAT THERE ENGINE HAS A VERY POOR DESIGN THAT LEADS TO SLUDGE PULLING INTO THE ENGINE EVEN WITH REGULAR AND TIMELY OIL CHANGES. IT IS A PROBLEM OF THE ENGINEERING DESIGN OF THE ENGINE. I HAVE PERFORMED THE OIL CHANGES ON THE VEHICLE BASED ON THE RECOMMENDED MILES IN THE OWNERS MANUAL. I STILL OWE ABOUT $4800 ON A VEHICLE THAT DOES NOT RUN DUE TO A MANUFACTURING DEFECT. CHRYSLER REFUSES TO EXTEND THEIR WARRENTY. THERE SHOULD BE NO NEED TO REPLACE SUCH A LOW MILEAGE ENGINE THAT HAS BEEN PROPERLY CARED FOR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10090264October 20, 2004
ENGINE AND ENGINE COOLING
AFTER THE CONSUMER CHANGED THE OIL, THE ENGINE LIGHT ILLUMINATED THE DASH BOARD. A LITTLE WHILE LATER, THE LIGHT WAS ON AND OFF, SUDDENLY THE ENGINE STALLED AND NEVER STARTED AGAIN. AN INDEPENDENT MECHANIC INDICATED TO THE CONSUMER THAT 2.5 ENGINE WAS GARBAGE, AND NEEDED TO BE REPLACED. *AK THE CONSUMER BELIEVED THE PROBLEM WAS A BAD OIL PUMP.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10097097October 19, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:FLOOR SHIFT
THE VEHICLE WAS KEPT AT THE DEALERSHIP OVER THE WEEKEND TO PERFORM NHTSA RECALL CAMPAIGN 04V021000. WHEN THE OWNER DROVE THE VEHICLE, THE ENGINE REVVED HIGH BECAUSE THE TRANSMISSION WAS IN OVER-DRIVE. THE CONSUMER ALSO HAD DIFFICULTY MOVING THE FLOOR SHIFTER. THE DEALERSHIP STATED THEY MAY HAVE TO CHARGE THE CONSUMER FOR EXTENSIVE REPAIR. PLEASE DESCRIBE DETAILS. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10097178October 19, 2004
FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM
THE CONSUMER RECEIVED A RECALL(NHTSA 98V184000) REGARDING THE FUEL RAIL. THE DEALER REFUSED TO PERFORM THE RECALL. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10092007October 19, 2004
WHEELS, ENGINE AND ENGINE COOLING
WHILE DRIVING A LOUD NOISE WAS HEARD COMING FROM THE FRONT. VEHICLE STARTED SHAKING. DRIVER'S SIDE FRONT WHEEL SHEARED OFF. CONSUMER HAD THE VEHICLE TOWED TO THE DEALER FOR INSPECTION, AND MECHANIC INFORMED CONSUMER THAT THE CAUSE HAD NOT BEEN DETERMINED . *AK CHECK ENGINE LIGHT ON. *TC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10097061October 18, 2004
ENGINE AND ENGINE COOLING:ENGINE
WHEN THE CONSUMER MADE A LEFT TURN THE VEHICLE COMPLETELY STALLED. THE CONSUMER TRIED TO RESTART THE VEHICLE, BUT WAS UNSUCCESSFUL. THE DEALER REPLACED A SENSOR , HOWEVER IT DID NOT RESOLVE THE PROBLEM, AS SOON AS THE CONSUMER LEFT THE DEALER THE VEHICLE STALLED OUT AGAIN AND HAD TO HAVE IT TOWED BACK AGAIN. THE CONSUMER WAS TOLD THE ENGINE WAS COMPLETELY GONE, ALSO, THERE WAS A SLUDGE BUILD UP. PLEASE PROVIDE ANY FURTHER INFORMATION. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10091875October 15, 2004
LATCHES/LOCKS/LINKAGES:DOORS:LATCH, ENGINE AND ENGINE COOLING
VEHICLE STOPPED RUNNING, AFTER THE CHECK ENGINE LIGHT CAME ON. THE ENGINE HAD TO BE REPLACED.*AK THE DOOR LOCK WAS INOPERATIVE, THE DEALER BELIEVED IT WAS AN ACTUATOR PROBLEM. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10095768October 14, 2004
ENGINE AND ENGINE COOLING
THE 2.7 ENGINE FAILED AT ABOUT 120,000 MILES. THE MECHANIC SAID THE ENGINE IS SLUDGED UP, BUT I HAD THE CAR ROUTINELY SERVICED. IT IS A 2000 CHRYSLER CONCORDE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10095696October 13, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION
TRANSMISSION FAILURE AFTER ONLY 57,801 MILES.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10096566October 12, 2004
AIR BAGS:FRONTAL
THE CONSUMER STATED THE CLOCK SPRING FAILED WITHOUT WARNING. AS A RESULT THE AIR BAG BECAME INOPERATIVE. PLEASE PROVIDE ADDITIONAL INFORMATION. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10096633October 12, 2004
FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM
WHILE BACKING OUT OF THE GARAGE, WITHOUT WARNING THE VEHICLE CAUGHT FIRE. THE CONSUMER EXTINGUISHED THE FIRE OUT AND THE VEHICLE WAS PUSHED BACK INTO THE GARAGE. THE DRIVER HAS CONTACTED THE DEALER FOR INSPECTION AND A APPOINTMENT. THE RECALL WAS NOT FOR THIS VEHICLE. PLEASE FILL IN ADDITIONAL INFORMATION. *JB
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10095530October 8, 2004
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
WHILE DRIVING, THE ACCELERATOR PEDAL ASSEMBLY CAME APART. THE OWNER ORDERED THE PART FOR REPAIR. THE OWNER ALSO CONTACTED THE MANUFACTURER BUT WAS NOT GIVEN ANY ASSISTANCE. PROVIDE FURTHER DETAILS. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10095403October 7, 2004
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CRANKCASE (PCV)
WHILE DRIVING 35 MPH ENGINE STALLED. DEALER STATED THAT CRANK SHAFT SENSOR MALFUNCTIONED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10093490October 2, 2004
UNKNOWN OR OTHER
WE WERE DRIVING DOWN THE HIGHWAY AND THE PLASTIC PIECE FLEW OFF THE CAR. LUCKILY NOBODY WAS DRIVING BEHIND US I'M SURE IT WOULD HAVE HIT THEM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10094855October 1, 2004
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
WHILE DRIVING OFF THE HIGHWAY ENGINE RATTLED/OVERHEATED, CAUSING SLUDGE IN THE MOTOR OIL. CONSUMER WAS ABLE TO SLOW DOWN AND EVENTUALLY STALLED. CONSUMER HEARD KNOCKING IN THE MOTOR, AND AS THE VEHICLE SLOWED DOWN, THE VEHICLE STALLED. CONSUMER HAD THE VEHICLE TOWED TO THE DEALER, WHERE IT WAS DISCOVERED THAT THE ENGINE HAD SLUDGE IN THE MOTOR. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10094737September 30, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION
WHILE SHIFTING TRANSMISSION PIN SHAFT SHEARED OFF. THIS CAUSED THE VEHICLE TO SHUT DOWN. CONSUMER WAS UNABLE TO RESTART THE VEHICLE, AND TOWED IT THE DEALER FOR INSPECTION. MECHANIC DETERMINED THAT TRANSMISSION NEEDED TO BE REPLACED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10094767September 30, 2004
ENGINE AND ENGINE COOLING:ENGINE
CONSUMER STATED THAT VEHICLE AND THE MOTOR WAS SHOT. WHILE CONSUMER WAS DRIVING VEHICLE KNOCKED, AND BEFORE HE COULD EXIT THE KNOCKING GOT REAL LOUD. AFTERWARDS, VEHICLE DIED. CONSUMER SAID HE HAD TO PUSH VEHICLE TO HIS HOME, BUT LATER HAD IT TOWED TO A DEALER, WHO EXAMINED THE VEHICLE, AND TOLD CONSUMER THAT THE MOTOR WAS DEFECTIVE, AND IT WOULD COST HIM $7500.00 TO GET IT REPAIRED. BEFORE THIS HAPPENED CONSUMER PAID $600.00 FOR A DIAGNOSTIC TEST AND 2 SENSORS TO BE REPLACED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10094501September 28, 2004
ENGINE AND ENGINE COOLING
WHILE DRIVING AT 25 MPH CONSUMER HEARD A NOISE COMING FROM THE ENGINE. VEHICLE WAS TAKEN TO THE DEALERSHIP, AND TECHNICIAN DETERMINED THAT ENGINE BLEW OUT. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10094232September 23, 2004
ENGINE AND ENGINE COOLING
CONSUMER STATED THAT HER ENGINE STARTED TO TICK, AS IF SHE WAS LOW ON OIL. SHE STATES SHE TOOK HER VEHICLE TO THE DEALER/MECHANIC AND WAS TOLD THAT HER ENGINE WAS GOING. SHE STATES THAT THIS MAKES HER ANGRY , BECAUSE SHE HAS HAD REGULAR MAINTENANCE ON THIS VEHICLE, AND IT ONLY HAS 60,000 MILES. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10091321September 20, 2004
LATCHES/LOCKS/LINKAGES:DOORS:LATCH, EQUIPMENT:ELECTRICAL
2000 CHRYSLER CONCORD - IN THE PAST 3 YEARS DOOR RELAYS (CONTROL LOCKS AND POWER WINDOWS) HAVE FAILED 4 TIMES IN MY CAR. THE SERVICE ADVISOR AT A CHRYSLER DEALERSHIP KNEW THE PART AND COST AS SOON AS I STARTED TO DESCRIBE MY PROBLEM. SHE STATED THAT THIS WAS A CONDITION SHE WAS VERY FAMILIAR WITH. MY PRIVATE SERVICE CENTER ALSO WAS FAMILIAR WITH THIS FAILURE. WHEN THESE COMPONETS FAIL; POWER WINDOS WON'T WORK AND DOORS CAN'T BE ELECTRICALLY UNLOCKED. I BELIEVE THIS CONDITION PRESENTS A SERIOUS SAFETY CONDITION. IF INDEED THERE IS A RECOGNIZABLE FAILURE RATE OF THESE COMPONENTS THE PROBLEM NEEDS TO BE ADDRESSED. THE POSSIBLE RESULTS ARE THAT PEOPLE STAND TO BE TRAPPED IN CRASHED OR BURNING VEHICLES.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Chrysler Concorde