Chrysler Aspen Complaints

444 consumer complaints on file.

#10743982July 27, 2015
STEERING, FUEL/PROPULSION SYSTEM
I PURCHASED THIS VEHICLE IN AUGUST 2010. IT IS A 2007 CHRYSLER ASPEN. I HAD IT JUST A FEW MONTHS AND I WAS HAVING ISSUES WITH THE STEERING. I AM GOOD DRIVER AND DROVE TO WORK EACH DAY WITHOUT ISSUE. I WENT TO MY LOCAL MECHANIC AND HE ADVISED THE TIE ROD NEEDED TO BE REPLACED. HE HAS BEEN IN BUSINESS FOR YEARS AND NOTED HOW ODD IT IS THAT A NEWER VEHICLE WOULD NEED A TIE ROD REPLACEMENT. HE HAD NEVER SEEN THIS BEFORE. IT COST OVER $500 TO GET IT REPLACED. HE SAID HAD I DRIVEN IT JUST A FEW MORE DAYS THE WHOLE FRONT WOULD HAVE BROKEN CAUSING AN ACCIDENT. I ALSO HAD AN ISSUE IN 2012 WITH A EMISSION SENSOR AND MY GAS TANK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10743644July 27, 2015
SUSPENSION
A " SNAPPING " OR " POPPING " NOISE DEVELOPED IN THE FRONT SUSPENSION WHEN GOING AROUND A CORNER AT ~ 30 MPH. IT WAS MORE PRONOUNCED WHEN GOING OVER SMALL TO MODERATE BUMPS. BOTH THE CHRYSLER DEALER AND AN INDEPENDENT GARAGE SAID IT NEEDED NEW UPPER AND LOWER BALL JOINTS. I HAD THEM REPLACED AND THE NOISE IS STILL THERE. NO ONE CAN FIND THE SOURCE OF THIS NOISE. I AM CONCERNED THERE IS A MAJOR DEFECT AND IT WILL EVENTUALLY CAUSE OR CONTRIBUTE TO AN ACCIDENT. THE 2009 CHRYSLER ASPEN WAS RECENTLY PUT ON A BUYBACK LIST FOR SUSPENSION TROUBLES. BOTH THE 2007 AND 2008 ASPENS ARE THE SAME AS THE 2009. I AM CURIOUS AS TO WHY THE 2008 AND 2007 WEREN'T INCLUDED ON THIS LIST.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10735730July 22, 2015
AIR BAGS
RECEIVED RECALL ON DRIVER AIRBAG INFLATOR, THE PARTS ARE NOT AVAILABLE ,IS IT SAFE TO DRIVE AND RISK A POTENTIAL DEPLOYMENT OF DEFECTIVE AIRBAGS THAT CAN RESULT IN DEATH OR SERIOUS HEALTH RISK. THE INTENTION TO REPAIR BY MANUFACTURER IS GOOD FAITH BUT WHAT IS SAFETY WITHOUT THE CORRECTION OF THE DEFECTIVE AIRBAGS. .IS THERE AN ALTERNATIVE, PERHAPS A LOANER CAR FROM THE DEALERSHIP UNTIL THE PARTS CAN BE REPLACED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10734781July 17, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2007 CHRYSLER ASPEN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V313000 (AIR BAGS); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO PROVIDE THE PART FOR THE REPAIR. IN ADDITION, WHEN THE VEHICLE WAS STARTED, THERE WAS AN ABNORMAL NOISE EMITTING FROM THE CABIN. THE FAILURE RECURRED NUMEROUS TIMES. THE FAILURE MILEAGE WAS APPROXIMATELY 65,000. MA 10/23/15 THE CONSUMER ALSO STATED THERE WAS A NOISE COMINF FROM THE REAR OF THE VEHICLE. HOWEVER, NO PROBLEM WAS FOUND. UPDATED 11/03/15. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10734545July 16, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2008 CHRYSLER ASPEN 4X4. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V313000 (AIR BAGS) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIMEFRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACT'S VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10734035July 14, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2008 CHRYSLER ASPEN 4X4. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V313000 (AIR BAGS); HOWEVER, THE PARTS FOR THE RECALL REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. MA 09/25 UPDATED 11/17/2017*CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10733809July 13, 2015
POWER TRAIN
VEHICLE RANDOMLY SHIFTS FROM AWD TO 4 LOCK OR 4 LOW. USUALLY AT LOW SPEEDS. TRANSFER CASE MAY ALSO SHIFT TO NEUTRAL. WHEN BACKING OR TURNING SHARPLY, AS IN PARKING, IS THE MOST LIKELY TIME OF OCCURRENCE. TRANSFER CASE ALSO SHIFTS WHEN USING THE KEY FOB TO LOCK/UNLOCK DOORS WHILE VEHICLE IS OFF AND PARKED. I HAVE ALMOST BEEN HIT AFTER BACKING OUT OF A PARKING SPACE AND WAS UNABLE TO GET TO TRAFFIC SPEED DUE TO RANDOM SHIFT TO LOW RANGE. VEHICLE HAS ALSO SHIFTED TO NEUTRAL AFTER PARKING, CAUSING IT TO ROLL ON SLIGHTLY INCLINED DRIVEWAY, NEARLY DRAGGING ME AND/OR STRIKING MY CHILDREN WHO WERE IN THE DRIVEWAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10732096July 6, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2008 CHRYSLER ASPEN 4X4. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V313000 (AIR BAGS) AND STATED THAT THE PART NEEDED WAS NOT AVAILABLE WITHIN A REASONABLE TIMEFRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10731859July 3, 2015
STEERING, SUSPENSION
VEHICLE HAS A VIBRATION IN STEERING MAINLY WHEN GOING OVER BUMPS. I HAVE HAD IT LOOKED BY 5 DIFFERENT MECHANICS INCLUDING CHRYSLER. NO ONE CAN FIND IT. I HAVE CHANGES TIRES AND SHOKES THREE TIMES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10730580June 26, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2007 CHRYSLER ASPEN. WHILE DRIVING AT 10 MPH IN A PARKING LOT, ANOTHER VEHICLE CRASHED INTO THE DRIVER SIDE OF THE CONTACT'S VEHICLE. THE AIR BAGS FAILED TO DEPLOY AND THE CHECK ENGINE LIGHT ILLUMINATED. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TAKEN TO THE DEALER AND REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 75,831.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10726759June 23, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2007 CHRYSLER ASPEN 4X4. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER 15V313000 (AIR BAGS) HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10726774June 23, 2015
AIR BAGS
STILL WAITING ON THE LETTER FROM CHRYSLER ABOUT THE RECALL... CALLED THE DEALER TODAY AND THEY WILL NOT GIVE ME A LOANER CAR AND THEY WANT TO KEEP MY CAR ALL DAY. THE DRIVER AIRBAG INFLATOR HOUSING MAY RUPTURE, DUE TO EXCESSIVE INTERNAL PRESSURE, DURING NORMAL AIRBAG DEPLOYMENT EVENTS. THIS CONDITION IS MORE LIKELY TO OCCUR IF THE VEHICLE HAS BEEN EXPOSED TO HIGH LEVELS OF ABSOLUTE HUMIDITY FOR EXTENDED PERIODS OF TIME. AN INFLATOR RUPTURE, DURING AIRBAG DEPLOYMENT EVENTS, COULD RESULT IN METAL FRAGMENTS STRIKING AND POTENTIALLY SERIOUSLY INJURING THE VEHICLE OCCUPANT(S).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10726065June 18, 2015
AIR BAGS
TL* THE CONTACT OWNED A 2007 CHRYSLER ASPEN. WHILE DRIVING 30 MPH, ANOTHER VEHICLE CRASHED INTO THE FRONT OF THE CONTACT'S VEHICLE. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED AN INJURY ON THE RIGHT KNEE THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 63,000. UPDATED 8/31/15*CN UPDATED 12/7/2015 *JS
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10724350June 9, 2015
SEAT BELTS
AT A CARSEAT CHECKUP TRAINING EVENT, A TECHNICIAN NOTICED THE LOCKING CLIP THAT MAKES THE SEATBELTS LOCK IN PLACE WERE BROKEN ON THE SECOND ROW OUTBOARD LOCATIONS. ALL THE LOCKING CLIPS ON THE SLIDING SEAT BELTS ARE PLASTIC.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10716592May 14, 2015
FUEL/PROPULSION SYSTEM
WHEN PUMPING GAS IF I DO NOT STOP BEFORE TANK IS FULL, THE PUMP WILL STOP AND WHEN I PULL OUT OF TANK, GAS ERUPTS OUT OF GAS CAP. IT DOES NOT LEAK, IT SPRAYS AND OVERFLOWS CRAZY. FOR AWHILE IT WAS NOT ALL THE TIME, NOW IT DOES IT CONSISTENTLY AND EVEN THOUGH I HAVE CHECKED AND PURCHASED NEW GAS CAPS SINCE THAT WHAT I WAS TOLD WAS ISSUE, IT STILL DOES. CHECK ENGINE WILL BE ON AS WELL AS GAS CAP MESSAGE IN ODOMETER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10714564May 5, 2015
FUEL/PROPULSION SYSTEM
THE PROBLEM STARTED OFF WITH EVERYTIME I PUMP GAS AND FILL THE TANK, AS SOON AS YOU REMOVE THE PUMP THE GAS SPEWS OUT ALL OVER THE PLACE. THIS HAPPENED SEVERAL TIMES AT SEVERAL DIFFERENT GAS STATIONS. SUDDENLY ON APRIL 30, 2015 THE TRUCK DIED AND WOULD NOT START. IT WILL CUT ON AND ATTEMPT TO START BUT WOULD NOT STAY ON. I HAD THE VEHICLE TOWED TO THE DEALERSHIP AND WAS TOLD THAT THE FUEL PUMP IS BAD. FUNNY THING YOU CAN'T SEEM TO FIND THE FUEL PUMP ALMOST ANYWHERE!!! THE CHRYSLER MANUFACTURER AND MOPAR PARTS DO NOT HAVE THIS PARTICULAR ONE NEEDED IN STOCK. THIS SEEMS TO BE A PROBLEM WITH MANY OF THE CHRYSLER ASPEN AND THE MANUFACTURER SHOULD DO A RECALL ON THIS ISSUE!!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10703291April 2, 2015
AIR BAGS, ELECTRICAL SYSTEM
THE AIRBAG SENSOR LIGHT IS CONSTANTLY CHIMING ON AND OFF. THE AUTOMATIC TRUNK DOOR OPENS AND THEN SHUTS ABRUPTLY WITH FORCE WHICH CAN CAUSE SERIOUSLY INJURY. I CONTACTED CHRYSLER AND WAS TOLD THAT THEY DO NOT HAVE ANY RECALLS FOR MY VEHICLE AND THAT I WOULD NEED TO TAKE IT TO THE DEALERSHIP AND HAVE IT ASSESSED. VERY FRUSTRATING TO HAVE TO PAY THE DEALERSHIP FOR ISSUES THAT REALLY SHOULD THE MANUFACTURERS RESPONSIBILITY!!! SHAME ON CHRYSLER FOR NOT TAKING RESPONSIBILITY FOR THE DEFECTS!!! *TR
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10701294March 24, 2015
FUEL/PROPULSION SYSTEM
WHILE PUMPING GAS INTO THE VEHICLE, IT NEVER CUT OFF AND SPRAYED GASOLINE ALL OVER THE VEHICLE AS WELL AS MYSELF. IT STARTED FEB 2015 AND HAS HAPPENED EVERY TIME I HAVE PUMPED GAS INTO THE VEHICLE SINCE THEN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10700924March 22, 2015
ENGINE
CATASTROPHIC ENGINE FAILURE ON INTERSTATE ENTRANCE RAMP. AS ENTERING RAMP AND STARTING TO SPEED UP, HEARD LOUD NOISE AND LOST ALL POWER/MOMENTUM. HAD TO TOW AND REPLACE MOTOR DUE TO ROD THROWN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10700926March 22, 2015
POWER TRAIN
NOISE AND JERK (SOMETIMES PRETTY VIOLENT) DURING ACCELERATION AFTER SLOWING DOWN. TOOK TO DEALER AND THEY CHECKED U-JOINTS (OK) AND SAID THE DIFFERENTIAL SEAL WAS LEAKING AND NUT HAD BACKED OFF.....TIGHTENED NUT AND REPLACED SEAL. STILL HAVING PROBLEMS WITH NOISE/JERKING. THEY SAY IT IS STILL A DIFFERENTIAL PROBLEM AND WE ARE TRYING TO GET THE EXTENDED WARRANTOR (FIDELITY) TO AGREE TO PAY BEFORE WE FIX SINCE IT WILL BE OVER $1200 TO FIX. I FEEL THIS IS THE SAME ISSUE THAT WE RECEIVED A RECALL FOR THE DIFFERENTIAL IN OUR 2005 DODGE RAM. CHRYSLER SHOULD LOOK AT THIS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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