Chrysler Aspen Complaints

444 consumer complaints on file.

#10807616November 30, 2015
ENGINE
TL* THE CONTACT OWNS A 2009 CHRYSLER ASPEN HYBRID. THE CONTACT STATED THAT AFTER ACCELERATING FROM A STOP AT 10 MPH, THE ENGINE STALLED AS THE CHECK ENGINE, THE THROTTLE CONTROL, AND THE TRACTION SENSOR WARNING LIGHTS ILLUMINATED. THE CONTACT ALSO STATED THAT THE VEHICLE ACCELERATED INDEPENDENTLY. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT STATED THAT UNKNOWN PARTS WERE REPLACED BUT THE FAILURE PERSISTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 68,000. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10807205November 27, 2015
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 CHRYSLER ASPEN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V313000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10807088November 26, 2015
AIR BAGS
THIS RECALL HAS BEEN OUTSTANDING FOR A LONG TIME. I RECEIVED A NOTICE FROM CHRYSLER THAT I WOULD BE CONTACTED WHEN THE PARTS WERE IN BUT I HAVE NOT BEE CALLED AND WHEN I TALKED WITH THE DEALER YESTERDAY, THEY HAVE NO IDEA THEY MIGHT HAVE THE PARTS. I WAITED FOR 18 MONTHS TO GET A SWITCH THAT WAS RECALLED BUT THIS IS MORE SERIOUS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10806975November 17, 2015
AIR BAGS
2007 CHRYSLER ASPEN. CONSUMER WRITES IN REGARDS TO AIRBAG REPLACEMENT PARTS NOT AVAILABLE TO COMPLETE RECALL NOTICE. *SMD
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10789593November 10, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2008 CHRYSLER ASPEN. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V313000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10786420October 27, 2015
FUEL/PROPULSION SYSTEM
WAS REFUELING CAR AT GAS STATION AND AFTER ABOUT A GALLON OR TWO THE GAS STARTED SPURTING BACK AT ME.THE TANK WASN'T FULL, THE PUMP DID NOT STOP. THIS HAS BEEN AN ONGOING PROBLEM SINCE FEB 2014. PURCHASED CAR USED FROM DEALER. WHEN I CALLED SERVICE CENTER , GENTLEMAN SAID THERE WERE NO RECALLS ON THIS VEHICLE. I HAVE READ MANY POSTS WHERE THE VERY SAME THING HAPPENS ON THIS SAME MAKE/ MODEL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10781202October 10, 2015
FUEL/PROPULSION SYSTEM
WHEN FILLING THE FUEL TANK, GAS SPRAYS EVERYWHERE AFTER THE GAS PUMP NOZZLE CLICKS OFF. THIS HAPPENS AT DIFFERENT GAS STATIONS. THIS IS A SAFETY HAZARD AS WELL AS AN ENVIRONMENTAL ISSUE. THIS HAPPENS EVERY TIME I FILL MY TANK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10780644October 7, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2007 CHRYSLER ASPEN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V354000 (AIR BAGS) AND 15V313000 (AIR BAGS); HOWEVER, THE PARTS NEEDED TO PERFORM THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10780179October 6, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2007 CHRYSLER ASPEN 4X4. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V313000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10780219October 6, 2015
ELECTRICAL SYSTEM, POWER TRAIN
TL* THE CONTACT OWNS A 2007 CHRYSLER ASPEN. THE CONTACT STATED THAT THE VEHICLE FAILED TO START AND THE GEAR SHIFTER WAS STUCK IN ONE POSITION. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 109,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10779755October 5, 2015
AIR BAGS
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
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10778727September 30, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2007 CHRYSLER ASPEN 4X4. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V313000 (AIR BAGS) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACTS VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10778040September 28, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2007 CHRYSLER ASPEN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V313000 (AIR BAGS) HOWEVER THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10766285September 20, 2015
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, ENGINE
I HAVE A 2009 CHRYSLER ASPEN THAT HAS BEEN AT THE DEALERSHIP SINCE THE END OF FEBRUARY WHEN THE TRUCK DROPPED DEAD FOR THE LAST TIME. AROUND SIX MONTHS INTO MY OWNERSHIP THE VEHICLE STARTED DROPPING DEAD AT AROUND 65 MPH. THE TRUCK HAS BEEN IN SHOP SEVERAL TIMES FOR THE BUMP AND STOP AND DROP DEAD ISSUE. THERE WAS A RECALL OCTOBER OF 2014 THAT I WAS NOT NOTIFIED OF. I LEARNED ABOUT A RECALL 11/26/2014 FROM THE DEALERSHIP SERVICE DEPARTMENT WHEN THE TRUCK WAS THERE FOR SERVICE AFTER DROPPING DEAD 11/24/2014. AFTER THE DEALERSHIP LOGGED INTO THE SYSTEM THAT A RECALL WAS SATISFIED, I RECEIVED A RECALL NOTICE FROM CHRYSLER A WEEK LATER. THE DEALERSHIP UPLOADED A SOFTWARE AS PER THE RECALL TO PREVENT FURTHER DROP DEAD ISSUES AND TO KEEP THE HYBRID BATTERY FROM GOING DEAD. THAT RECALL IS 5 YEARS LATE BECAUSE MY TRUCK HAS HAD THOSE SYMPTOMS SINCE I PURCHASED. THE SOFTWARE WAS UPLOADED 11/26/2014, THE TRUCK DROPPED DEAD AGAIN THE END OF FEBRUARY AND HAS BEEN IN THE SHOP NOT FIXED SINCE. HAVING MADE TONS OF CALLS TO CHRYSLER CUSTOMER ASSIST, I HAVE SPOKEN TO SEVERAL CLERKS THAT HAVE SAID THE HYBRID IS NEW AND THEY DON'T HAVE KNOWLEDGE REGARDING IT. I WAS ASSIGNED A CASE MANAGER THAT DID NOTHING AND BECAUSE OF THE LACK OF KNOWLEDGE DID NOT ESCALATE MY CONCERNS. I HAVE BEEN TOLD ALL OF MY LETTERS ARE IN THE SYSTEM WHICH IS A TOTAL OF 24 LETTERS TO DIFFERENT LEADERS IN CHRYSLER TO GET HELP. I HAVE AN EMAIL THAT STATED AT THE POINT THE VEHICLE IS BEING FIXED THEY WOULD REIMBURSE MY RENTAL CAR FEES. I AM STILL IN A RENTAL CAR AND THEY HAVE YET TO REIMBURSE ANYTHING. I HAVE YET TO HAVE A CONVERSATION WITH A MANAGER OR ANYONE IN A LEADERSHIP ROLE. CHRYSLER IS AND HAS BEEN IGNORING ME DESPITE RECEIVING SEVERAL LETTERS AND PHONE CALLS FROM ME AND 2 RECENT LETTERS FROM MY ATTORNEY. I AM TOLD THE HYBRID NEEDS TO BE REPLACED AND IT COSTS $15,000. TO REPLACE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10761585September 17, 2015
AIR BAGS
2007 CHRYSLER ASPEN. CONSUMER WRITES IN REGARDS TO AIRBAG REPLACEMENT RECALL NOTICE. *SMD THE CONSUMER WAS INFORMED THE PARTS WERE NOT AVAILABLE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10763534September 14, 2015
FUEL/PROPULSION SYSTEM
ASPEN HAS ONLY 16000 MILES AND HAS A HORRIBLE PROBLEM OF BURPING FUEL OUT OF THE TANK WHEN FILLING UP AT WHAT EVER PRESSURE ONE HOLDS THE NOZZLE. EVERY TIME TANK IS FILLED IT DUMPS OUT 1 TO 2 GALLONS OF FULL ON MYSELF AND THE BODY OF THE CAR AS WELL AS ON THE GROUND. I HAVE TAKEN IT TO CHRYSLER ONLY TO BE TOLD THAT A RECALL HAS NOT BEEN ISSUE YET A TSB HAS BEEN ISSUED BY CHRYSLER THEM SELVES ACKNOWLEDGING THE PROBLEM AND THE SOLUTION FOR THE LIFE OF THE VEHICLE. TSB 14-001-12 CLASSIFYING IT AS AN EXTENDED WARRANTY BULLETIN. ACKNOWLEDGING THAT CHRYSLER IS AWARE OF THE PROBLEM BEING A STUCK FLAPPER IN THE GAS TANK. CHRYSLER IS NOT WANTING TO RESOLVE THE PROBLEM IN MY VEHICLE SAYING THAT THEY DON'T HAVE A SPECIFIC RECALL NOTED AND THAT THE TSB BULLETIN IS FOR THERE OWN TECHS AND NOT FOR CUSTOMER AWARENESS. EVERY TIME I OR MY WIFE FILL THE TANK IN THE ASPEN WHILE TRAVELING OR LOCALLY I GET AN ENORMOUS AMOUNT OF FUEL BACK SPRAYED AND SPEWED ON ME AND MY CLOTHS REQUIRING ME TO STAY AWAY FROM ANY SPARKS, FIRE OR IGNITIONS OF ANY SORT TILL I REMOVE MY CLOTHING AND THEN SHOWER OFF THE GASOLINE. I COULD REALLY USE HELP IN GETTING THIS DANGEROUS ISSUE RESOLVE FOR AND MY WIFE. I HAVE ON HAND LETTERS TO CHRYSLER CUSTOMER CLEARLY STATING THAT THE FUEL INLET CHECK VALVE HAS BEEN EXTENDED TO INCLUDE EXTENDED LIFETIME WARRANTY IF YOU WOULD LIKE TO HAVE A COPY OF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10763095September 11, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2007 CHRYSLER ASPEN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V313000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10763109September 11, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2007 CHRYSLER ASPEN 4X4. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V313000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10762909September 10, 2015
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2007 CHRYSLER ASPEN. WHEN REFUELING THE VEHICLE, FUEL SPEWED OUT OF THE TANK. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT MENTIONED THAT THE FUEL CAP WAS PREVIOUSLY REPLACED, BUT THE FAILURE PERSISTED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 105,000. UPDATED 11/04/15*LJ ANOTHER DEALER OFFERED TO FIX THE VEHICLE FREE OF CHARGE. UPDATED 01/16/16.*JB THE CONSUMER STATED THE DEALER OFFERED TO REPAIR THE VEHICLE FREE OF CHARGE. UPDATED 2/1/2016*JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10762259September 8, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2007 CHRYSLER ASPEN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V313000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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