Chevrolet Tahoe Complaints (2016)

257 consumer complaints on file.

#11519684April 30, 2023
ENGINE
After lifters on engine failed on original engine at approximately 47K miles, engine was rebuilt. Received Tahoe back with 47,791 miles on odometer. Brand new Chevrolet lifters failed prior to odometer reaching 48,903, bending rods and requiring that the engine that was just rebuilt to be replaced or rebuilt again. While driving engine loss oil pressure with red light warning coming on telling to immediately turn off engine. Engine may have ceased while car was in motion, putting driver and passenger(s), if any, in immediate and imminent danger. it was almost 7 months to rebuild engine last time due to GMAC parts being unavailable. Brand new parts failed at roughly 1K miles, there may be a quality control and/or design issue with lifters.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11519707April 30, 2023
SUSPENSION
At 34, 716 right front strut needed to be replaced. At 40,719 both rear air shocks needed to be replaced. Suspension was loose and made steering difficult on surfaces that were not flat and smooth.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11517495April 17, 2023
SEAT BELTS
Driver side seat belt female part broke inside. Can not insert & clip in male part.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11517132April 14, 2023
ELECTRICAL SYSTEM, LANE DEPARTURE: BLIND SPOT DETECTION
GM has a known problem with the sensors for the side detection system that are placed outside in the rear of the vehicle. Tires splash water and salt directly on the sensors causing them to short out. This short not only causes the side detection to misreport whether a vehicle is in your blind spot, it also manifests itself with lift gate malfunctions and various other messages displayed on the DIC like Service Park Assist System or Service Trailer Brake. My Tahoe has had all these issues. To date GM has not recalled my Tahoe or any other GM vehicle with this problem. The dealership quoted me $1,700 for the fix and are having trouble sourcing the new sensors since apparently I am not the only one affected. Howabout your agency looking into this and suggesting to GM to man up on this and cover the repair through a recall and a reimbursement for those who paid out of pocket.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11513312March 22, 2023
SERVICE BRAKES
I bought this 2016 Tahoe in January of 2023. I was very excited to purchase my first Tahoe and sunk my savings into paying for it. A couple weeks after I purchased it, I got a service trailer break message that came up on my screen. I have had several different mechanics look at it, but still, it hasn't been fixed. This message pops up probably 60 times while I am driving, and continuously. It flashes across my screen, and when I dismiss it, it will go away for a second and then pop up again. This dinging message continues while I'm driving it. I feel that it is a safety hazard as I am very distracted by it when I am driving the car. I don't have any other choice, as I spent all my money I had for a car on purchasing this car, and don't have another car to drive, so I have to drive this one. I would really like for GM to issue a recall for this, and tell technicians how to fix this. The technicians I have seen tried replacing the battery and a corroded wire. We've replaced the switch, but still this message returns. I am very frustrated by this, as I traded my old car in for this one, because I was having car trouble. I wanted to trade to avoid car problems, but just got a car with more problems. I am going insane with this message and not having a fix for it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11508948February 24, 2023
AIR BAGS
Accident occurred on 05/22/2022. The airbag did not deploy. Me and my 3 passengers were injured. The vehicle was not inspected. Allstate insurance auctioned the vehicle before it could get inspected. No warning lights prior to accident.
Crash:
Yes
Fire:
No
Injuries:
4
Deaths:
0
#11507609February 16, 2023
SERVICE BRAKES, HYDRAULIC
The contact owns a 2016 Chevrolet Tahoe. The contact stated that on numerous occasions while the brake pedal was depressed, added pressure was needed on the brake pedal to stop the vehicle. The contact stated that after shifting to park, the brake pedal returned to normal operation. No warning lights were illuminated. The vehicle was not diagnosed nor repaired. Neither the dealer nor the manufacturer was notified of the failure. The failure mileage was approximately 75,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11504478January 30, 2023
SUSPENSION, STEERING, VEHICLE SPEED CONTROL
Hello, I purchased my truck last year in December and I told them the problems I was having with the truck when I got. They act like they fixed it but it’s still doing the same thing. I’ve put struts on it and control arms 3 times and it still is giving me problems. My suspension and driver assist warnings always pop up. When I get up to 85 mph, they truck shakes really bad and the speed won’t go over 85 mph. When I got brakes, the trucks pulls to the left and right which I know that could mean a line up but even after I line it up, it still does the same thing. I feel like it’s a defect with the suspension and driver assist systems with those model trucks. I love my truck and really don’t want to get rid of it. I’ve taken my truck to my dealership several times and I don’t want my warranty to run out before I can get my truck fixed. Can you help at all???
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11501934January 16, 2023
POWER TRAIN, UNKNOWN OR OTHER
My 2016 Tahoe just shut off on me and my daughter inside of the tunnel with heavy traffic. When I placed the gear in drive the vehicle roll back instead of moving forward. I was afraid because the traffic was steady moving. The emergency wrecker pushed my Tahoe to safety out of the tunnel. I had it towed to my mechanic he said it’s the transmission . The engine light came on afterwards. The dealer refused the acknowledgment of the vehicle. I purchased as is. I purchase the vehicle 11-09-2022 it shut off 12-20-2022
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11501481January 12, 2023
SERVICE BRAKES, ELECTRICAL SYSTEM
Hello to whom it may concern, I purchased a certified pre-owned 2016 Chevy Tahoe in November of 2019 from a Woodland Ca dealership. Over the last six years, I have put only 31k miles on the truck. In 2022 I have put in a new transmission at 120K and now not even a year later I’m getting a warning message popping up on the dashboard service Trailer brake system. I have NOT towed anything in the last two years since my move. However, on January 4th of this year 2023 when the warning started, I thought it was just that I accidentally hit the trailer switch. I hit the switch again and the warning went away. However, the warning is increasing in the number of times it’s coming on. I took it to a mechanic and discovered they said that a wire needed to be replaced. When I went to YouTube, I noticed that there were several videos on the same issue. This unexcitable that a company as big as GMC wouldn’t take care of the part that results in the warning. My vehicle is not safe to drive in that condition. Thank you Kelvin Kimball 1924 Kane Ave Sacramento, Ca. 95835 (707) 332-6818
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11497860December 17, 2022
STRUCTURE:BODY
Near collision with pedestrian in crosswalks on left turns and near collision with pedestrians crossing multi lane roads who entering from a landscaped center island. I have repeatedly experienced this situation even though I am acutely aware of the view obstruction created by the large A-pillar, air bag and drivers side mirror. It has become evident from the incidents in my neighborhood that trucks and SUV's are involved in the fatalities at crosswalks and multi lane roadways. An recent fatality occurred on December 10 2022 in Poway at the intersection of Midland and Edgmoore Rd. 35yr old women killed in crosswalk by driver making left turn. The January 24th 2022 fatality happened on Community Rd. in Poway 92064. It would appear your forms are incident focused and not geared to identify safety hazards that have not been considered. Please contact me to discus this safety issue if you have seen an unexplained increase in pedestrian traffic fatalities that involve trucks and suv's. Thank You,
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11494276November 20, 2022
SERVICE BRAKES
Brakes failed to work at low speed. Traveling in stop and go traffic on I-40 and the brake pedal became hard as a rock and was pulsing. Had to pull over and coast to a stop. Performed a test on the median of the highway and again the brakes failed to work. We were towed to the repair shop. Awaiting the repair diagnosis and cost.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11494209November 19, 2022
ENGINE
My 6 yr old chevy Tahoe felt like it was hesitating when driving. I called my local garage and dropped it off. They informed me after inspection that the lifters have failed and now cylinders are in deactivation made. The fix is a new Engine. 10-14k dollars. They informed me this is a known issue in this model. I called chevy customer service. I Took Tahoe to a chevy dealer. They confirmed the diagnosis. I have no recall, no engine light on and am told driving it will cause more serious damage and eventually will not run. Chevy is unresponsive to my pleas for financial assistance and I am left without a driveable car.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11492485November 6, 2022
SERVICE BRAKES
Frequent vacuum brake failure. The brake pedal goes all the way to the floor.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11488863October 11, 2022
SERVICE BRAKES, HYDRAULIC
The contact owns a 2016 Chevrolet Tahoe. The contact stated that while driving at various low speeds and needing to apply the brake pedal, the brake pedal was difficult to depress. The contact then stated that the failure was reoccurring and that excessive force was required to depress the brake pedal. No warning lights were illuminated. The vehicle was taken to an independent mechanic, however, the vehicle was not diagnosed or repaired. The contact was then made aware of NHTSA Campaign Number: 19V645000 (Service Brakes, Hydraulic) however, the local dealer confirmed that the VIN was not included in the recall. The vehicle was not repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 80,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11478322August 9, 2022
FUEL/PROPULSION SYSTEM
The fuel supply hose/line from the fuel tank to the vehicle connection rubbed through, due to a loose fit where it attaches to the tank, causing a fuel leak. There were no indicator/warning lights, though a hard start/extended cranking time occurred on occasion. Raw fuel could be smelled with a very slight drip, which could only be seen on clean concrete. Vehicle had only 54,000 miles on it and driven very lightly, but does drive on dirt/gravel roads.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11475679July 25, 2022
POWER TRAIN
The transmission malfunctioned and left me unable to move forward (uphill) in a high traffic area. I had to turn on the hazard lights, allow the vehicle to roll backwards (in traffic) to a parking lot. Very dangerous. The vehicle would not engage the transmission and was just revving without gear engagement. I had to get the vehicle towed and I am now looking at an expensive repair bill. GM is aware that they have transmission issues on 2015-16 Tahoe models but they choose not to do anything about it. Very frustrating.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11474609July 18, 2022
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
This complaint is with respect to the GM Infotainment System. While driving on the 405 freeway in Orange County, CA, the sound level of the infotainment system went to maximum. This being extremely painful, I tried to turn down the volume of the sound system. All controls were frozen and inoperative. I had to pull off the freeway and find a parking spot so I could turn off the engine for a short time to allow the electronics to reset. I had my wife and granddaughter with me. I have had this infotainment system freeze at other times such as using the navigation system, or the sound system. This could be a very dangerous condition while driving. I can imagine a driver being greatly distracted while attempting to deal with a problem such as this, or even a lesser problem. What is needed is a way to reset the electronics while driving. This could be a special button or pushing a pair of existing buttons. I consider this a very dangerous problem. I queried the dealership for a reset procedure but they had nothing to offer.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11472942July 8, 2022
SERVICE BRAKES
The break pedal pivot nut loosened to the point where it fell off and the break pedal became inoperative.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11461654April 21, 2022
FUEL/PROPULSION SYSTEM
On 18 Apr 2022, my 2016 Chevrolet Tahoe LTZ was found to have a gas leak around the fuel tank area when the car was taken to the Chevrolet Service Center for an oil change. On that day, there was both a strong fuel smell and presence of a pool of raw gas. There were no warning lamps, messages or other symptoms of the problem prior to the failure. Additionally, I was not notified by GM/Chevrolet that this could be an issue. After inspection and diagnosis, the service technician found a "rubbed spot" on the the feed pipe and replaced it. He noted that he "made sure the new pipe is secured on tank as designed to prevent future occurrence". This vehicle is used as primary transport for my family. The fact that it leaked gas while I was driving put my family's safety at risk. I also believe that other owners and their families could be at risk. After researching the problem, I have found several posts from other owners and a service bulletin that describes the issue and the service procedures to fix it. I believe there should be a recall for this well-known major safety issue. I have emailed GM/Chevrolet's customer service department and provide them with details of my complaints and supporting documentation also attached in this compliant form. The items are: 1. My service invoice 799356 dated 20 Apr 2022. 2. Picture of the pin hole on the defective fuel feed pipe removed from my vehicle. 3. Service Bulletin 17-NA-304, dated February 2020 which provides guidance to professional technicians on the issue(s) and service procedures to fix it. The first edition of this bulletin was released in September 2017 which is after I purchased my 2016 Tahoe. 4. Several forum posts from other Chevrolet Tahoe and Suburban owners who have experienced the same major safety issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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