Chevrolet Suburban Complaints (2015)

431 consumer complaints on file.

#11771672October 16, 2026
STEERING
This has almost caused us to get in an accident several times now. While driving and taking a curve or while gradually turning, the power steering failed. The steering wheel was extremely difficult to turn, and my wife could barely turn it. The message “Steering Assist Reduced – Drive with Care” was displayed. When we pulled over and turned off the engine, and then later re-started the Suburban, the power steering worked again. The dealer conducted a diagnostic on it and could not find the problem at first. They later said the Power Steering Gear needed to be replaced. This is a very dangerous problem.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11770213October 9, 2026
SERVICE BRAKES
I experienced a serious brake failure in my 2015 Chevrolet Suburban with 112,500 miles that nearly resulted in a collision. After approximately 90 minutes of driving, I pulled into a parking lot and attempted to stop. Without warning lights or prior symptoms, the brake pedal suddenly became extremely hard to press, and the vehicle nearly failed to stop. I had to stomp on the brake pedal to stop. The same dangerous condition occurred while reversing into a parking space. This created a serious risk of injury to myself and others. The problem appeared primarily at low speeds. After sitting for several hours, the brakes seemed normal again. This intermittent failure is especially dangerous because it occurs without warning. A GM dealership inspected the vehicle and confirmed: "Vacuum pump has failed internally causing a stiff pedal at times when pumping brakes. Pump can't build vacuum fast enough to keep up with demand to fill brake booster." The failed component is available for inspection. I discovered GM Special Coverage N182202780 addresses this vacuum pump failure. However, GM refused assistance because my vehicle exceeded the 10-year coverage period, despite having only 112,500 miles. In approximately 2020, I had a GM braking safety recall performed. The dealership reprogrammed the vehicle and installed a thicker brake pedal pad rather than replacing the vacuum pump. Despite this previous recall repair, I experienced the dangerous braking condition. I believe this is a serious safety defect, not simply a warranty issue. A critical braking component should not fail without warning, making the vehicle extremely difficult to stop. I request that NHTSA investigate whether the previous recall remedy was adequate and whether GM's special coverage should be expanded into a safety recall regardless of vehicle age.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11767765September 29, 2026
POWER TRAIN
2024 Suburban bought brand new. Service Transmission Warning lights up. Been to the dealership shop about this 4 times now. They replaced the TCM with kit, seals, & tranmission fluid. Problem occurred again 200 miles later. Dealership just stringing us along without actually fixing it!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11751414July 19, 2026
AIR BAGS
Door slam caused side impact airbags to deploy
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11746303June 24, 2026
STEERING
The contact owns a 2015 Chevrolet Suburban. The contact stated that while driving and taking a curve, the vehicle failed to turn as needed. The contact stated that the steering wheel was extremely difficult to turn. The contact stated that the message “Steering Assist Reduced – Drive with Care” was displayed. The dealer was contacted, and a diagnostic test was pending. The manufacturer was not made aware of the failure. The failure mileage was unknown.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11740968May 29, 2026
SERVICE BRAKES
When coming to a stop or backing from my inclined driveway the foot brake requires a hard push because it seems to lock up. I couldn't stop when braking. The problem is recurring. It has not been inspected for this recurring problem and no lights or warning signal appears on the dashboard.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11732603April 21, 2026
FUEL/PROPULSION SYSTEM
Fuel line leak caused by design flaw in which line plastic fuel feed line (GM part #84200271) is installed too close to the undercarriage, causing it to rub against the frame due to vibration and wear a pinhole. This is known by gm in service bulletin Service Bulletin 17-NA-304. This is a fuel leak, that can causes significant fire danger to people, property, and nature. Eventually putting first responders at risk. Also the environmental risk of continuous leaking fuel. Luckily, I could smell it before anything bad happened. But if GM knows about this issue, it’s big enough they should do something about it and so should the NHTSA.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11727914March 30, 2026
SERVICE BRAKES
When our new mechanic was checking over the car, he and his other mechanic both noticed that there was an increased brake pedal effort even though the brakes were in ok condition. Every time I’ve had the car serviced I have them check the brakes because they feel off. The car stops and the brakes check out with previous mechanics but something doesn’t feel right. Our new mechanic then gave me a recall bulletin from GM N192268490 and said he thinks our car is experiencing this issue. The recall was attached to our VIN when the mechanic pulled it up but when we called the dealer and checked the NHTSA website, my VIN number was apparently not part of the recall. I am writing to state that I believe my car may be experiencing the issue stated in the recall bulletin as per my mechanic’s findings. Attached is a copy of the recall bulletin given to us by our mechanic. Please advise.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11720225February 24, 2026
POWER TRAIN
Pulling off from a stop sign on a hill, the car wouldn't accelerate and rolled back hitting a pedestrian and then jerked forward aggressively burning rubber on the tires. I smell the transmission burning. Luckily the lady didn't want to press charges.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11711635January 17, 2026
ELECTRICAL SYSTEM, STEERING, ENGINE
While driving at highway speeds my vehicle lost steering the radio and the hvac turned off. I had abs and brake lights on the dash as well as a service stabilitrac message. The vehicle completely shutoff and I almost had an auto accident. I have not taken it anywhere as I’m to afraid to drive it for fear of having an accident.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11710513January 12, 2026
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
When driving down the road, all gauges drop to 0, car continues to drive. When I pull over and try to turn the car off it turns everything off except the engine. I can’t put it into gear or restart the car. Battery has to be unplugged to get it to turn off. All lights will start flash across the dash. Service air bags, service trailer brake, service side detection, etc
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11710167January 11, 2026
EXTERIOR LIGHTING
The Day Light Running Lights will not go off preventing the low beam light from lighting properly. 08/21/2025
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11705608December 17, 2025
POWER TRAIN
The contact owns a 2015 Chevrolet Suburban. The contact stated that while driving at an undisclosed speed, the vehicle lost motive power. No warning light was illuminated. The contact veered to the side of the road and had the vehicle towed to an independent mechanic, who determined that the transmission had overheated and needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 167,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11702370December 1, 2025
ENGINE, FUEL/PROPULSION SYSTEM
Replaced lifters 1,3,5,7 and added automatic fuel mgmt system bypass chip after the vehicle went into limp mode ON THE HIGHWAY. Ran for less than 2000 miles and those same lifters failed a second time and had to be replaced AGAIN. The last incident occurred after about 200 miles and had engine failure, limp mode with multiple sensor failures in the middle of the road in the dark. Limited ability to move it safely off the road.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11701676November 26, 2025
STEERING
On at or about November 1, 2025, I experienced a sudden loss of power steering. I was backing up in a parking and experienced a complete power steering failure. Since that date, it has failed multiple times. There was a recall on the EPS Module in 2015. I have contacted a dealer, they could not find a recall for any power steering issues, when there clearly has been. If there has been a recall for the steering of the same model and make and year, and is clearly a SAFETY ISSUE, this recall in 2015 should cover my vehicle also. I was under the assumption that my vehicle was low on power steering fluid. Proceed to look for power steering pump to check fluid level, no reservoir! Start to investigate, find out I have an Electric Power Assist Motor, and an electric module that can not be replaced when it fails, the entire assembly has to be replaced, no way to replace fluid! I’m in the process of getting an estimate of repair as of 11/25/ 2025. There was no indication of any kind, of possibly failure! There is no data stored in the computer indicating any failure, electrical or otherwise!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11700962November 22, 2025
SERVICE BRAKES
The braking system on my 2015 Chevy Suburban LTZ failed at slow speeds in a parking lot. I have replicated the issue in both forward and reverse. My family's safety was put at risk in that while backing up out of a parking spot the brakes failed completely and I had to push extremely hard on the brake to get the vehicle to stop. That same behavior occurred while pulling forward into a parking spot, almost hitting the car in front of me. I took the vehicle into a Chevrolet dealer today indicating the symptoms and they said there was no recall attached to my VIN. This exact same behavior in my vehicle is described in [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11697133November 3, 2025
POWER TRAIN
The contact owns a 2015 Chevrolet Suburban. The contact stated that while driving at an undisclosed speed and hauling a boat, the transmission unexpectedly downshifted into second gear. The contact stated that the drive mode indicator light flashed red, and the check engine warning light illuminated. The contact stated that the failure had occurred while driving downhill, and the contact pulled over to the shoulder of the roadway. The vehicle was towed to the dealer, where it was diagnosed with transmission failure. The contact was informed that the transmission needed to be replaced. The vehicle was repaired. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 116,816.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11690088September 27, 2025
POWER TRAIN
transmission failed causing to replace do to the system on CHEVY motor changing from 8 cylinder to 4 cylinder and a thermostat on a transmission line.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11687623September 16, 2025
STRUCTURE
The contact owns 2015 Chevrolet Suburban. The contact stated that while inspecting the vehicle, the contact saw rust on the frame and saw horizontal lines that became progressively worse over time. A dealer was contacted. The vehicle was taken to the dealer, and the contact was informed that wax could be added to the rust spot and that the repair would be out-of-pocket because the failure was not under warranty. The vehicle was not repaired. The contact related the failure to Technical Service Bulletin: 19-NA-255 (Wax Coating on Frame Peeling, Metal Shows Corrosion/Rusting); however, the VIN was not included. The manufacturer was not notified of the failure. The failure mileage was 114,481.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11678831August 6, 2025
SERVICE BRAKES
If I pull up to a parking spot and I’m slowly creeping into the spot, say at a popular supermarket, and slowing down the brake pedal stiffens up and it’s almost impossible to press. I feel like my truck may not stop. If I’m on a slight incline and in a line behind another vehicle, I’ve noticed the brake pedal stiffens up then as well. Awhile ago I thought there was a recall for this for my truck and it was something about the vacuum in the brake pedal. This is a super problem. I have five kids and we are on the road a lot. This has been happening a lot but most recently would be today.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Chevrolet Suburban