Chevrolet Suburban Complaints

9,782 consumer complaints on file.

#877864January 10, 2001
VISIBILITY:WINDSHIELD WIPER/WASHER:MOTOR
WHILE RAINING WINDSHIELD WIPERS SOMETIMES GO OUT FOR A PERIOD OF TIME BY THEMSELVES, AND SOMETIMES THEY DON'T. THERE IS A RECALL 98V150001, BUT THIS VEHICLE WAS NOT INCLUDED IN RECALL DUE TO VIN. *AK THE DEALER STATE THAT THE VEHICLE VIN DOES NOT INDICATE THE DEFECTIVE UNITS. HOWEVER, THE PROBLEM PRESENTS THE IDENTICAL SYMPTOMS AS THE VEHICLES IN THE RECALL. *YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#877907January 10, 2001
STEERING
VEHICLE WOULD OVERSTEER WHILE MAKING A TURN . DEALER STATED EVO SENSOR NEEDED TO BE REPLACED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#877973January 10, 2001
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
ABS SYSTEM KICKS IN WITHOUT WARNING OR NEED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#739044January 9, 2001
STEERING:HYDRAULIC POWER ASSIST SYSTEM, SUSPENSION:FRONT, STEERING:GEAR BOX (OTHER THAN RACK AND PINION), STEERING:HYDRAULIC POWER ASSIST:PUMP
POWER STEERING IS UNRELIABLE, SURGE/INCREASE IN STEERING POWER IS VERY UNPREDICTABLE. THIS VEHICLE HAS BEEN TO DEALER 5 TIMES FOR THIS PROBLEM. FIRST TIME THE DEALER SAID ALIGNMENT WAS PROBLEM, NOT SO. SECOND TIME THE DEALER REPLACED THE POWER STEERING GEAR BOX, THIS FIXED PROBLEM FOR 4 MONTHS. THIRD TIME THE DEALER REPLACED POWER STEERING GEAR BOX, POWER STEERING PUMP AND FLUSHED LINES, THIS FIXED PROBLEM FOR 5 MONTHS. FOURTH TIME THE DEALER REPLACED THE EVO SENSOR ON STEERING COLUMN, THIS FIX LASTED 15 MONTHS. FIFTH TIME THE DEALER STATED THAT THE EVO SENSOR MUST BE BAD AND WILL NOT REPLACE UNDER EXTENDED WARRENTY. AFTER MUCH INVESTIGATION, I FIND THAT THIS IS AN ONGOING PROBLEM SPECIFIC TO THE 1997 SUBURBAN WITH THE ELECTRONIC CONTROL ON THE POWER STEERING SYSTEM. THERE HAVE BEEN IN EXCESS OF 75 REPORTS OF THIS OR SIMILAR STEERING RELATED PROBLEMS. NHTSA SHOULD INVESTIGATE THIS PRIOR TO THERE BEING ANY FATALITIES.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#739054January 9, 2001
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
SPOKEN TO CHEVROLET CUSTOMER SERVICE. DEALER SAYS NO PROBLEM WITH BRAKES. VEHICLE IS UNDER RECALL NOTICE -- NHTSA RECALL 98V033000. CURRENTLY ON THIRD SET OF FRONT BRAKES. CHEVROLET AREA SERVICE REPRESENTATIVE, HARVEY MYER HAS NEVER FOLLOWED UP WITH COMPLAINT, CUSTOMER SERVICE REPRESENTATIVE BARBARA FLEMING IS HELPFUL. DEALER WORKED ON BRAKES WHEN UNDER WARRANTY, REFUSES TO ACCEPT NHTSA INFORMATION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#877622January 8, 2001
SUSPENSION:FRONT, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC, SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP, ENGINE AND ENGINE COOLING, POWER TRAIN:MANUAL TRANSMISSION, VISIBILITY:REARVIEW MIRRORS/DEVICES:EXTERIOR, ELECTRICAL SYSTEM
CONSUMER HAS SEVERAL PROBLEMS WITH VEHICLE: FRONT END PULLS TO THE RIGHT AND LEFT WHILE DRIVING, THERE ARE FRONT END ALIGNMENT PROBLEMS, IT HAS BEEN ALIGNED, HOWEVER STILL PULLS TO THE RIGHT AND LEFT. ENGINE IS BURNING ANTIFREEZE, WHEN CHECKED SHORTLY AFTER VEHICLE WAS SERVICED THE OIL WAS DOWN 2 QUARTS, VAPOR RECOVERY TANK WAS EMPTY, ANTIFREEZE/WATER LEVEL IN ANTIFREEZE IN RADIATOR WAS DOWN 1 QUART, HEAD GASKETS LEAKING ANTIFREEZE INTO THE COMBUSTION CHAMBER AND BURNING THE ANTIFREEZE, CHECK ENGINE LIGHT ILLUMINATED, COOLANT LEVEL IN RADIATOR DROPPED ONCE THE ENGINE WAS STARTED, THERE WAS A MINUTE AMOUNT OF EXHAUST GASES COMING OUT OF THE FILLER NECK OF THE RADIATOR AND THE WATER LEVEL SLOWLY DROPPED IN THE RADIATOR. VEHICLE PULLS DRASTICALLY TO THE LEFT WHILE BRAKING, DEALER HAS REPLACED BRAKE PADS AND REAR SHOES AND HAS REFACED ROTORS AND DRUMS, PULLING STILL EXISTS, DEALER ALSO REPLACED THE PROPORTIONING VALVE. TRANSMISSION MAKES A TICKING NOISE. A SPECIALIST LOOKED AT VEHICLE AND OBSERVED THAT WHEN THE ENGINE WAS STARTED, IT CHARGES AT 15.1 VOLTS DIRECT CURRENT WHICH IS OVERHCARGING THE BATTER, EVEN AFTER VEHICLE RAN FOR 15 MINUTES, THE VEHICLE WAS STILL CHARGING AT 14.71 VOLTS, THE BATTERY HAS FAILED 4 TIMES, IT HAS LEAKED AND CORRODED, CHECK GAUGES LIGHT CAME ON AND ALL GAUGES WENT CRAZY. VEHICLE IDLES HIGH, DEALER REPLACED IDLER AIR CONTROL VALVE. DRIVER SIDE MIRROR WILL NOT TURN SIDE TO SIDE, DEALER REPLACED FAULTY MIRROR SWITCH. *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#877690January 8, 2001
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
WHILE DRIVING ABOUT 50 MPH AND STEPPING ON BRAKE PEDAL AT A STOP SIGN, BUT VEHICLE STOPPED IN MIDDLE OF INTERSECTION. HAD TO BE REPAIRED. *AK THE BRAKES MADE METAL TO METAL SOUND. REPAIR WAS DONE THREE TIMES. DURING THE LAST FAILURE, THE DEALER REPLACED FOUR ROTORS THAT WERE OVER GLAZED DUE TO OVER HEATING. *YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#738951January 7, 2001
TIRES
OVER THE COURES OF SEVERAL YEARS I HAD 5 OUT OF 8 OF THESE TIRES SLIP THEIR BELTS BEFORE FIRESTONE ACKNOWLEDGED A PROBLEM AND REPLACED THEM WITH BRIDGESTONE EQUIVALENTS. MY WIFES VAN STILL HAS THEM ON AND SHE SUFFERED A CATASTROPHIC TIRE FAILURE LAST YEAR ON THE HIGHWAY. *AK (TIRESIZE: 30X9.50R15)( DOT NUMBER: TIRE SIZE: 30X9.50R15 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#738959January 7, 2001
TIRES
I WAS ON VACTION WITH MY FAMILY DRIVING ON MOUNTAINOUS ROADS IN NORTHERN ARIZONA AT APPROXIMATELY 55 MPH. I BEGAN TO FEEL A VIBRATION IN THE STEERING WHEEL AND NOTICED THE CONSOLE SHAKING. I SLOWED THE SUBURBAN DOWN TO 15 MPH AND I COULD FEEL THE REAR END WOBBLE. I TOOK THE VEHICLE TO THE NEAREST TIRE STORE AND THE INFORMED ME THAT THE TIRE HAD SEPARATED AND WAS ON THE VERGE OF LOOSING ITS TREAD. I VERY CAREFULLLY DROVE TO THE NEAREST FIRESTONE DEALER AND HAD TO PAY A PRORATED PRICE FOR A NEW TIRE SINCE THIS PARTICULAR TIRE HAD NOT BEEN OFFICALLY RECALLED. I AM CONCERNED THAT THERE ARE OTHER FIRESTONE MODELS WITH TIRE SEPARATION ISSUES AND I AM FORTUNATE THAT I CAUGHT MY TIRE PROBLEM BEFORE A COMPLETE LOSS OF TREAD OCCURED AT 55 MPH WITH MY ENTIRE FAMILY IN THE VEHICLE.*AK (DOT NUMBER: VN11B1A019 TIRESIZE: LT24575R16)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#738928January 7, 2001
VISIBILITY:WINDSHIELD WIPER/WASHER
THE WINDSHIELD WIPERS BEGAN TO WORK INTERMITTENTLY, USUALLY NOT AT ALL (DURING RAIN, GO FIGURE). IF THE SWITCH WAS TURNED ON AND YOU PULLED ON THE ARM OF THE WIPER, THEY WOULD SOMETIMES BEGIN TO FUNCTION. I LEARNED OF A RECALL FOR THIS PROBLEM: VISUAL SYSTEMS:WINDSHIELD WIPER AND WASHER NHTSA CAMPAIGN ID NUMBER: 98V15000, CAMPAIGN #: 98043. I TOOK THE VEHICLE TO THE LISTED DEALER FOR THE DEFECT OF A BAD CIRCUIT BOARD TO BE CORRECTED. I WAS TOLD THAT THE PROBLEM THAT THEY FOUND WITH THE WIPERS, THE SAME PROBLEM AS THE RECALL, WOULD NOT BE COVERED UNDER THE RECALL. THIS WAS ON 1-3-01, AND I HAD TO PAY $ 95.67 FOR THE REPAIR, WHICH SHOULD HAVE BEEN COVERED AS DICTATED BY THE RECALL. THANK YOU IN ADVANCE. JOHN JACOB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#738874January 6, 2001
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
WHEN MAKING A SUDDEN STOP THE BRAKES FAIL, THE PEDAL GOES TO THE FLOOR WHICH HAPPENDED ON 010301 RESULTING IN AN ACCIDENT. THIS PROBLEM HAS HAPPENED ON SEVERAL OCASSION. THE PROBLEM HAS BEEN REPORTED TO THE DEALER ON EACH OCASSION. THE DEALER HAS NOT BEEN ABLE TO REPRODUCE THE SITUATION. ANY ASSISTANCE WILL BE GREATLY APPRECIATED. THANK YOU. *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#877539January 5, 2001
TIRES:TREAD/BELT
RIGHT REAR FIRESTONE WILDERNESS LE TIRE, P265/70R16, EXPERIENCED TREAD SEPARATION, DOT # V672WL11800, CONSUMER REPLACED ALL TIRES, FIRESTONE WAS ONLY WILLING TO PRORATE THE FAULTY TIRE. *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#877447January 4, 2001
ELECTRICAL SYSTEM:IGNITION
CONSUMER WAS TRAVELING ABOUT 60 MPH ON MAJOR HIGHWAY AND VEHICLE JUST SHUT OFF WITHOUT PRIOR NOTICE WHILE PULLING A TRAILER. THERE WERE NO INJURIES. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#558675January 3, 2001
TIRES:TREAD/BELT
WHILE DRIVING THE VEHICLE DEVELOPED A SHIMMY, BY REDUCING SPEED THE CONSUMER WAS ABLE TO CONTROL THE VEHICLE, UPON INSPECTION CONSUMER FOUND OUT THAT THE LEFT REAR TIRE BELT SEPARATED AND TOOK THE TIRE TO FIRESTONE DEALER WHERE HE WAS TOLD THAT THE TIRE WAS NOT INCLUDED IN RECALL 00T-005, CONSUMER REPLACED ALL FOUR TIRES WITH DIFFERENT BRAND. NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#738749January 3, 2001
FUEL SYSTEM, GASOLINE:DELIVERY, ELECTRICAL SYSTEM:WIRING:FRONT UNDERHOOD, ENGINE AND ENGINE COOLING:ENGINE:GASOLINE, EXTERIOR LIGHTING:BRAKE LIGHTS, POWER TRAIN:AUTOMATIC TRANSMISSION
WIRES KEEP GETTING CUT BY THE CAR HARNESS, WHY ARE THE WIRES LOCATED IN THE HARNESS? THIS IS GETTING DANGEROUS DRIVING WITHOUT BRAKE LIGHTS IS A HAZARD. THE FUEL LINE / PUMP HAS NEVER WORKED CORRECTLY, AND WHO EVER HEARD OF A TRANSMISSION GOING OUT AT 50,000 MILES. PLEASE NOTE I HAVE NEVER TOWED ANYTHING WITH THIS CAR AND I AM A VERY CAREFUL FEMALE DRIVER WITHOUT ANY ACCIDENTS OR SPEEDING TICKETS, OIL IS CHANGED EVERY 3,000 MILES, ALL HIGHWAY DRIVING. PLEASE HELP! THIS CAR IS A DISASTER AND A HAZARD. THE LEAKING FUEL LINE COULD HAVE KILLED ME, NO BRAKE LIGHTS...OBVIOUS ISSUE. THANK YOU! LIZ ZIMMER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#877292January 3, 2001
TIRES:TREAD/BELT
FIRESTONE STEELTEX R4S TIRES, P245/75R16, DOT VN11B1A045, EXPERIENCED VIBRATION WHILE DRIVING, AFTER DRIVING A SHORTER DISTANCE THE TREAD SEPARATED ON THE RIGHT FRONT TIRE AND THE INNTER LAYER PROTRUDED INTO THE WHEEL WELL CREATING A WHIPPING NOISE, CONSUMER REPLACED ALL TIRES. *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#877320January 3, 2001
AIR BAGS:FRONTAL
CONSUMER WAS TRAVELING ABOUT 40MPH ON HIGHWAY AND ANOTHER VEHICLE VEERED INTO HER LANE, HITTING HER HEAD-ON, AND PUSHING VEHICLE INTO ANOTHER LANE. VEHICLE HIT TELEPHONE POLE, AND DUAL AIRBAGS DIDN'T DEPLOY. CONSUMER WAS INJURED. CHEVROLET HAS BEEN NOTIFIED. *AK
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#738587January 1, 2001
SUSPENSION:FRONT
THE FIRST TIME I HAD A PROBLEM WAS RIGHT AFTER I BOUGHT THE SUBURBAN, IT PULLED TO THE RIGHT. THE DEALER COULD NOT FIND ANY PROBLEMS, BUT THEY EVENTUALLY ALIGNED THE TIRES ( WHICH THEY SAID IT WAS VERY UNUSUAL TO HAVE TO DO THAT FOR A BRAND NEW VEHICLE). OVER THE MONTHS AFTER THE ALIGNMENT, I DID NOT NOTICE ANY PROBLEMS. I CAN NOT TELL YOU EXACTLY WHEN MY CAR STARTED HAVING PROBLEMS. MY VEHICLE WOULD ALL OF A SUDDEN HAVE A VERY LOOSE FEELING IN THE CONTROL OF THE STEERING. THINKING IT WAS JUST ME, I DIDN'T THINK MUCH OF IT FOR AWHILE. I HAD TIRES PUT ON MY CAR AND THE STEERING FELT DIFFERENT (GOOD), I THOUGHT MAYBE IT HAD SOMETHING TO WITH TIRES AND IT WAS FIXED. EVENTUALLY THE STEERING STARTED DOING THE SAME THING, THE SUDDEN LOOSE STEERING. WE LIVE IN A RURAL AREA 40 MILES FROM OUR DEALER AND BY THE TIME I REALIZED THE PROBLEM WAS NOT NORMAL, AND I WOULD HAVE TO GIVE MY VEHICLE UP FOR A FEW DAYS, MY CAR WAS OUT OF WARRANTY (MILEAGE) SO I TOOK IT TO AN INDEPENDENT MECHANIC THAT I USE, THEY DROVE IT AROUND ON THEIR ERRANDS FOR ABOUT TWO DAYS AND IT FINALLY DID IT FOR THEM. THEY WERE THINKING THEY WOULD HAVE TO REPLACE THE GEAR BOX, BUT THEY CALLED GM TO CONSULT ABOUT THE PROBLEM BECAUSE THEY NEVER HAD SEEN THIS PROBLEM AND THEY TOLD THEM ABOUT STEERING SENSOR PROBLEMS. ON 9/20/00, I GAVE THEM THE OK TO REPLACE THE SENSOR AND I HAVE NOT HAD ANY PROBLEMS AS OF THIS DATE. I AM REPORTING THIS TO YOU BECAUSE I AM CONCERNED FOR OTHERS THAT MAY HAVE THE SAME PROBLEM, IT IS A VERY SCARY FEELING WHEN THE STEERING CHANGES TO A LOOSE FEELING AND THINKING IF I WERE TO REACT TO AN INCIDENT, I WOULD PROBABLY OVERCORRECT BECAUSE OF THE PROBLEM STEERING. THANK YOU FOR YOUR TIME. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#877118December 28, 2000
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP, ELECTRICAL SYSTEM:12V/24V/48V BATTERY
CONSUMER APPLIED BRAKES AT 15 MPH AND PEDAL WENT TO FLOOR, BRAKE LIGHT ON DASH CAME ON, AND HIT VEHICLE IN FRONT. DEALER SAID NO BRAKE PAD WAS LEFT ON BRAKE. THEN, BRAKE PADS WORE DOWN TO HALF. VEHICLE STILL AT DEALER. *AK THE BRAKE FAILED COMPLETELY RESULTING IN ACCIDENT. THE CONSUMER INDICATED THAT THE MANUFACTURER WAS AWARE OF BRAKE PROBLEM AND HAS CHANGED BRAKING SYSTEM FOR 2000 AND 2001 MODELS, BUT MADE NO RECALL OF THIS VEHICLE. THE BATTERY FAILED TWICE. *YH
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#877129December 28, 2000
AIR BAGS:FRONTAL
WHILE DRIVING 55 MPH, HAD A FRONTAL IMPACT WITH A SMALLER VEHICLE ON WHICH DRIVER'S AND PASSENGER'S AIRBAGS DID NOT DEPLOY, AND DID NOT PROTECT OCCUPANTS IN THIS CRASH. NO PRIOR PROBLEMS WITH AIRBAG SYSTEM. DEALER CLAIMED THAT BECAUSE VEHICLE WAS LARGE IMPACT DID NOT TRIGGER AIRBAG SENSOR, AND DID NOT DEPLOY AIRBAGS UNPON IMPACT. PLEASE PROVIDE FURTHER INFORMATION. *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0

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