Chevrolet Suburban Complaints
9,782 consumer complaints on file.
- #10032120August 5, 2003PARKING BRAKE
CONSUMER STATED THAT VEHICLE WOULD NOT RELEASE THE PARKING BRAKE WHEN DRIVING. DEALER NOTIFIED. *AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10032140August 5, 2003TIRES:TREAD/BELT
CONSUMER STATES WHILE DRIVING AT 67 MPH AND WITH NO WARNING RIGHT FRONT TIRE TREAD STARTED TO SEPARATE, CAUSING TIRE TO BLOW OUT. CONSUMER HAD TO PULL OVER. FIRESTONE, SIZE# LT 245/75R16, DOT# UNKNOWN. DEALER HAS BEEN NOTIFIED. *AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10031972August 4, 2003EXTERIOR LIGHTING:TAIL LIGHTS
REAR DRIVER'S SIDE TAIL LIGHT ASSEMBLY BURNED OUT. THE PART NUMBER IS 16511565-1. *AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10031864August 1, 2003ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS, FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
CONSUMER STATES THAT FUEL PUMP FAILED DUE TO ELECTRICAL CONNECTORS INSIDE THE GAS TANK MELTING AGAINST THE PICKUP TUBE. THE PROBLEM WAS MADE APPARENT BECAUSE OF CONSTANT FUSES BLOWING OUT.*AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10031691July 31, 2003VISIBILITY:REAR WINDOW WIPER/WASHER:MOTOR
WHILE TRAVELING AT 65 MPH, THE WINDSHIELD WIPERS SUDDENLY STOP FUNCTIONING. THE WIPERS WOULD NOT COME BACK ON. THE MANUFACTURER REPLACED THE WIPER MOTOR CIRCUIT BOARD. PLEASE PROVIDE ANY FURTHER INFORMATION *PH.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10030415July 30, 2003FUEL SYSTEM, OTHER:DELIVERY:FUEL PUMP
GASOLINE LEAKED FROM TANK UPON FILLING. I HAD VEHICLE SERVICED AND DEALER FOUND THAT INSULATION HAD MELTED ON WIRES ON FUEL PUMP INTERNAL TO FUEL TANK. WAS ADVISED TO KEEP AT LEAST 1/4 FULL TO PREVENT THE PROBLEM. BOTH THE LEAK AND MELTED WIRES IMPLY A SAFETY PROBLEM.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10031559July 30, 2003ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
CONSUMER STATES INTAKE MANIFOLD WAS LEAKING. DEALER NOTIFIED. *AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10030335July 29, 2003POWER TRAIN:AUTOMATIC TRANSMISSION
AT JUST OVER 100000 MILES, WE LOST 3RD GEAR. THIS OFCOURSE HAPPENED IN TRAFFIC GOING UP A HILL. I HAVE READ SEVERAL COMPLAINTS REGARDING THE SUBURBAN TRANSMISSION. JUST WANTED TO SHARE THE WARNING SIGNS: TRANSMISSION BEGAN TO "SLIP" SEVERAL DAYS PRIOR TO THE TOTAL LOSS OF 3RD GEAR. IN STOP AND GO TRAFFIC SITUATIONS, WHEN SHIFTING FROM 2ND TO 3RD, TRUCK SEEMED TO SLIP INTO NEUTRAL. RPM WOULD REV AND AFTER BACKING OFF THE ACCELERATOR SEEMED TO STRAIGHTEN UP. HOWEVER, NOT LONG AFTER, VEHICLE WOULD NOT SHIFT INTO 3RD. WITH AN AUTOMATIC, THAT LEAVES VERY FEW OPTIONS WHEN IN THE MIDDLE OF TRAFFIC. I HAD MANUALLY SHIFT FROM 1ST TO 2ND AND MANUALLY DOWN SHIFT. LUCKILY, I WAS NOT ON THE HIGHWAY; I WAS ABLE TO STAY BELOW 40MPH AND DRIVE IN 2ND AND GOT IT HOME. NOW WE ARE LOOKING FOR FURTHER INFORMATION THAT MAY HELP LEVY THE COST OF FIXING THE PROBLEM. LOOKS LIKE GM IS AWARE AND REFUSES TO RECALL.*AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10029300July 27, 2003AIR BAGS
THIS COMPLAINT IS IN REGARDS TO MY RECENT MOTOR VEHICLE ACCIDENT ON MAY 8, 2003. THE OTHER DRIVER FAILED TO YIELD MY RIGHT AWAY. I WAS DRIVING A 1999 CHEVROLET SRUBURBAN. I SERVED INTO ONCOMING TRAFFIC, INTO A RESIDENCE YARD, STRIKING A TREE HEAD ON AT APPROXIMATELY 35 MILES PER HOUR. I HAVE CORRESPONDED WITH GMC VIA E-MAIL UNTO NOT MY SATISFACTION. I REQUESTED MY VEHICLE HAVE A DIAGNOSTIC EVALUATION CONDUCTED, AS I WANTED TO KNOW WHY THE AIR BAGS DID NOT DEPLOY. I HAVE BASICALLY BEEN TOLD BY GMC THAT IF THE AIRBAG LIGHT IS FUNCTIONING IN THE DASHBOARD OF MY TRUCK THEN THERE IS NOTHING WRONG WITH MY AIR BAGS PER A CUSTOMER RELATIONSHIP MANAGER AND THAT MY ACCIDENT DID NOT, MEET THE CRITERIA FOR AIR BAG DEPLOYMENT. I HIGHLY DISAGREE WITH GMCS EXPLANATION AND CRITICIZE THE LACK OF PROFESSIONAL DIPLOMACY AND CONCERN. I WOULD HAVE EXPECTED MORE FROM ONE OF THE BIG 3 AUTO CORPORATIONS. MY VEHICLE STRUCK A TREE WITH ENOUGH FORCE TO BEND THE FRONT LEFT FRAME RAIL. THE IMPACT ALSO WAS GREAT ENOUGH TO RAISE THE REAR OF THE VEHICLE OF THE GROUND AND SET IT DOWN A FOOT TO THE LEFT OF THE INITIAL IMPACT. THIS HAS ALSO LEFT ME WITH DOCUMENTED INJURIES CAUSING ME TO BE UNABLE TO WORK. MY CONFIDENCE IN THIS VEHICLES AIR BAG SYSTEM HAS DIMINISHED TO SAY THE LEAST. THIS MATTER HAS NOT BEEN HANDLED NOR COMPLETED TO MY SATISFACTION. I EXPECTED AT LEAST AN OFFERING TO HAVE THE VEHICLE TAKEN TO A LOCAL DEALERSHIP TO HAVE A DIAGNOSTIC EVALUATION CONDUCTED. THIS WOULD ALLOW ME TO DRIVE THE VEHICLE WITH SOME CONFIDENCE THAT THE SYSTEM WOULD WORK IN THE EVENT I NEED IT AGAIN. I AM AT A STAND STILL AND I AM POSITIVE I AM NOT THE ONLY PERSON WHO HAS HAD THIS PROBLEM IN THE PAST. I WOULD LIKE MORE INFORMATION RELATED TO FAILED AIR BAG DEPLOYMENT AND GMC CHEVY SURBURBAN. I HAVE ALSO SEEN A RECALL ON THE INTERNET WHICH MY VEHICLE FALLS UNDER RELATED TO AIRBAGS. THANK YOU FOR YOUR TIME AND CONSIDERATION.*AK
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 1
- Deaths:
- 0
- #10029318July 27, 2003TIRES:TREAD/BELT
MY FAMILY AND I WERE NEARLY KILLED WHEN OUR RIGHT REAR TIRE ON OUR 1996 SUBURBAN LOST IT'S TREAD. THE TIRE WAS A FIRESTONE, AT, STEELTEX, 245/75R16. THE TIRE NEVER LOST PRESSURE THE TREAD CAME OFF AND CAUSE US TO GO OUT OF CONTROL INTO ONCOMING TRAFFIC WHERE WE NEARLY HIT A PICKUP TRUCK HEAD ON. FROM THE POINT WHERE THE TIRE LOST THE TREAD TO THE TIME THAT I AVOIDED HITTING THE ONCOMING TRUCK WE WERE IN A SKID WHICH WAS ABOUT 100 TO 150 FEET WITH A CHORD LENGHT OF ABOUT 8'. SINCE I HAD OVERCOMPENSATED TO MISS THE ONCOMING TRUCK WE STARTED TO SKID SIDEWAYS WITH THE FRONT TIRES POINTED TOWARDS THE SHOULDER OF THE ROAD. AT THE TIME THAT THE VEHICLE LEFT THE ROAD WE WERE JUST PAST PERPENDICULAR TO THE HIGHWAY. I DON'T THINK THAT I HAD APPLIED ANY BRAKES BECAUSE I WAS AFRAID THAT IT WOULD MAKE MATTERS WORSE PERHAPS IT WOULD ROLL. AT THAT TIME WE LEFT THE ROAD...I CRANKED THE WHEEL THE OPPOSITE WAY TO AVOID ROLLING THE VEHICLE. IT STARTED TO GO STRAIGHT FOR A TIME THEN IT SPUN AROUND THE OTHER DIRECTION...WE WERE SKIDDING WITH THE FRONT OF THE VEHICLE POINTED TOWARDS THE HIGHWAY. WE SKIDDED SIDEWAYS FOR SEVERAL FEET WHERE WE CAME TO REST NEXT TO A TELEPHONE POLE. MY WIFE, MY 7 YEAR OLD DAUGHTER, AND MY TWIN BABIES LUKE AND MARIN, 2 YEARS OLD WERE IN THE BACK SEAT. EVERYONE WAS SHAKEN UP. LUCKILY NO ONE WAS INJURED. THERE IS APPROXIMATLY $2,500 DAMAGE TO OUR VEHICLE. $1,000 TO THE YARD THAT WE DAMAGED. THE DAY BEFORE OUR TRIP I TOOK THE SUBURBAN TO GET THE TIRES CHECKED AT A FIRESTONE DEALERSHIP. THERE WAS 8/32NDS OF TREAD ON THE TIRES.*AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10029268July 26, 2003SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DRUM:SHOES/LININGS, SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
1998 SUBURBAN K1500 = REPETITIVE PROBLEMS WITH REAR BRAKES NOT SELF ADJUSTING, REPLACED BRAKE SHOES TWICE, REPLACED SPRINGS AND ALL HARDWARE ONCE (SINCE 2000) WITH NO AVAIL. REAR BRAKES DON'T WORK WELL, FRONT BRAKES NEED TO STOP VEHICLE ANTILOCK BRAKES HAVE TO KICK IN TO STOP VEHICLE. TRANSFER CASE NOW LEAKING AND WONDERING IF REAR BRAKE PROBLEM IS THE CAUSE OF TRANSFER CASE PROBLEM. HAVE THERE BEEN ANY RECALLS ON THIS VEHICLE?*AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10029172July 25, 2003POWER TRAIN:AUTOMATIC TRANSMISSION
TRANSMISSION SHIFTS HARD - NEED TO BE REPLACED FOR THE THIRD TIME. P1870 ERROR CODE. THIS IS A COMMON PROBLEM ACCORDING TO THIS SITE ANDMANY OTHER INTERNET SITES. GM TECHNICIANS ARE ALL FAMILIAR AND THE ONLY FIX IS TO REPLACE THE TRANSMISSION. GM SHOULD BE ACCOUNTABLE FOR THIS - IT APPEARS TO BE A PRODUCT DEFECT.*AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10029190July 25, 2003LATCHES/LOCKS/LINKAGES:DOORS:LATCH
MY VEHICLE IS EQUIPPED WITH POWER LOCKS ON ALL DOORS. THE POWER LOCKS HAVE FAILED ON ALL OF THE DOORS (PASSENGER AND REAR DOORS). THE PROBLEM SEEMS WORSE IN HOT WEATHER, HOWEVER THIS PAST WINTER (2002), 3 OUT OF THE 5 LOCKS DID NOT WORK. I FEEL THIS IS A SAFETY RISK TO THE OCCUPANTS OF THE VEHICLE, ESPECIALLY DURING AN EMERGENCY SITUATION. I HAVE SPOKEN WITH SEVERAL OWNERS OF THE SAME VEHICLE WHO ALSO HAVE THE SAME PROBLEM WITH THEIR AUTOMATIC LOCKS. PLEASE, DO SOMETHING ABOUT THIS SITUATION. THANK YOU.*AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10029194July 25, 2003FUEL SYSTEM, OTHER:DELIVERY:FUEL PUMP, STEERING:HYDRAULIC POWER ASSIST SYSTEM, SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
FUEL PUMP WIRING INSIDE THE FUEL TANK SHORT CIRCUITED, AND COULD HAVE CAUSED MY SUBURBAN TO BLOW UP, SINCE I HAD JUST FILLED IT WITH OVER 30 GALLONS OF GAS THAT MORNING. MY FUEL PUMP HAD TO BE REPLACED, ALONG WITH A NEW WIRING ASSEMBLY AND FLOAT MECHANISM. MY MECHANIC SAID THE SHORT CIRCUIT WAS MORE THAN LIKELY DUE TO OVER AMPERAGE OF THE FUEL PUMP. THAT IN TURN, CAUSED THE WIRES INSIDE THE FUEL TANK TO MELT TOGETHER AND SHORT OUT THE ECM FUSE, TWICE. I BELIEVE CHEVROLET IS VERY LUCKY THAT NO ONE WAS HURT. I HOPE OTHERS ARE AS LUCKY AS I WAS! P.S. POWER STEERING AND BRAKES ARE ALSO VERY POOR!! BAD DESIGN...1997 WAS A LEMON SUBURBAN, AND SHOULD HAVE BEEN RECALLED AND DESIGNED ALL OVER AGAIN!*AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10030191July 25, 2003STEERING
CONSUMER WAS HAVING STEERING PROBLEMS. IT FELT AS THOUGH STEERING WAS GOING TO GIVE AWAY. THEN, VEHICLE JERKED, ESPECIALLY WHEN GOING AROUND CURVES. HE TOOK IT TO THE MECHANIC TO HAVE IT CHECKED, AND ENDED UP HAVING IT REPAIRED OUT OF HIS POCKET BECAUSE IT WAS NOT A RECALL.*AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10029090July 24, 2003VISIBILITY:WINDSHIELD WIPER/WASHER:SWITCH/WIRING, ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:CONTROL MODULE, ELECTRICAL SYSTEM:WIRING
PROBLEM WITH ELECTRICAL SYSTEM ON CHEVROLET SUBURBAN 1998 MODEL. VEHICLE WAS PURCHASED IN SEPTEMBER 1997 BUT IS A 1998 MODEL. PROBLEMS ARE AS FOLLOWS: . CHEVROLET HAS A RECALL FOR 1997 MODEL FOR WINDSHIELD WIPER MALFUNCTION I HAVE A 1998 MODEL WITH THE SAME PROBLEM BUT THE RECALL DOES NOT COVER IT. 2. I ALSO HAVE PROBLEM WITH THE REMOTE CONTROL. VEHICLE HAS SOME SORT OF WIRING PROBLEM, I CHANGED THE BATTERIES ON THE REMOTE CONTROL BUT IT WILL NOT WORK. 3. I HAD TO CHANGE WIRING HARNESS FOR REAR LIGHTS SINCE THE LIGHTS WOULD NOT WORK AND DEALERSHIP SAID THAT I HAD TO CHANGE THE WIRING.*AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10030082July 24, 2003STEERING
CONSUMER NOTICED WHILE TRAVELING 35 MPH AND WITHOUT ANY INDICATION VEHICLE LOST STEERING AND WAS SERVICED. CONSUMER STATES AFTER A YEAR AND A HALF HAS PASSED PROBLEM HAS RETURNED. *AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10030117July 24, 2003ELECTRICAL SYSTEM:12V/24V/48V BATTERY
AC DELCO BATTERY. CONSUMER STATES THAT THE POSITIVE TERMINAL IS FAILING, AND ACID IS LEAKING ON TO THE ELECTRICAL WIRING AND AIR CONDITIONER ,COMING TO THE POSITIVE TERMINAL AND DOWN TO THE GROUND. *AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10024715July 24, 2003VISIBILITY:REAR WINDOW WIPER/WASHER:MOTOR
INTERMITTENTLY, THE WINDSHIELD WIPERS BECAME INOPERABLE, OBSTRUCTING THE DRIVER'S VIEW. THE DEALER STATED THERE WAS NO RECALL ON THIS VEHICLE. A RECALL HAD BEEN ISSUED ON SIMILAR MAKES AND MODELS, HOWEVER THIS VEHICLE WAS NOT INCLUDED DUE TO THE VIN. *AK *SCC *JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10028978July 23, 2003SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE
ABS MODULE FAILED AT 56K MILES - I BELIEVE THIS IS A SAFETY ISSUE WITH A FAILURE OF A BRAKING SYSTEM AT SUCH LOW MILEAGE. ABS LIGHT CAME ON AND WOULDN'T GO OFF. ABS SYSTEM KEPT RUNNING AFTER CAR WAS TURNED OFF. GM DEALERSHIP TOLD ME THE ENTIRE MODULE NEEDS TO BE REPLACED AND CHARGED APPROX. $1000 TO FIX IT.*AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0