Chevrolet Suburban Complaints

9,782 consumer complaints on file.

#10054568January 21, 2004
STEERING
EXPERIENCED INTERMITTENT LOSSE OF POWER STEERING WHEN MAKING LEFT TURN, ESPECIALLY AT LOW SPEED. I HAVE DISCUSSED THIS ISSUE WITH OTHER PEOPLE AND THEY HAD A SIMILAR TYPE PROBLEM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10054598January 21, 2004
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS, ELECTRICAL SYSTEM
ELECTRICAL: IF KEY IS TURNED TO ACCESSORY; AFTER APPROXIMATELY 10 MINUTES THE BATTERY IS DRAINED AND CAR WILL NOT START. THIS HAS BEEN GOING ON FOR 3 YEARS EVEN WITH A NEW BATTERY REPLACEMENT. ALSO, FREQUENTLY THE CLOCK DISPLAY WILL BE ON THE WRONG TIME AND LIGHTS FLICKER WHEN USING THE POWER WINDOWS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10054513January 20, 2004
STEERING
I PURCHASED MY SUBURBAN IN MARCH OF 2001, I HAVE HAD 3 NEW SETS OF TIRES PUT ON IT. AND 4 FRONT END ALIMENTS. EACH SET OF TIRES HAVE SPLIT DOWN THE MIDDLE ON THE RIGHT FRONT SIDE. IF MY TIRE PRESSURE GET JUST A LITTLE LOW IT IS VERY HARD TO STEER. I HAVE COMPLAINED TO CHRISWELL CHEVROLET SEVERAL TIME. THEY TELL ME THEY CAN'T FIND A PROBLEM.(IF THEY EVEN LOOK) OR THEY JUST DO A FRONT END ALIMENT OR PUT MORE AIR IN THE TIRE. I HAVE EVEN HAD MY TOW END CHECKED TWICE. MY TRUCK IS VERY HARD TO DRIVE AND IT IS PULLING HARDER TO THE RIGHT ALL THE TIME. I LOVE MY TRUCK, BUT SOMETHING IS WRONG WITH IT. I STILL HAVE OVER 5,000 MILE MORE ON MY WARRENTY. I HOPE I CAN GET CHRISWELL TO FIX THE PROBLEM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10055433January 20, 2004
STEERING:HYDRAULIC POWER ASSIST:PUMP, FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP, ENGINE AND ENGINE COOLING:COOLING SYSTEM
WHILE DRIVING AT ANY SPEED STEERING WHEEL STUCK. WHEN THIS OCCURRED IT FELT LIKE DRIVING WITHOUT POWER STEERING ASSIST. VEHICLE WAS TAKEN TO THE DEALER, WHO REPLACED THE POWER STEERING PUMP. ALSO WATER AND FUEL PUMPS WERE REPLACED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10054424January 18, 2004
INTERIOR LIGHTING
IT APPEARS ON THAT ON THE 1999 MODEL YEAR CHEVY SUBURBAN THERE IS A DEFECT THAT CAUSES A SHORT IN THE INTERIOR LIGHT SYSTEM, RESULTING IN THE INTERIOR LIGHTS REMAINING ON EVEN WHEN THE SWITCH IS OFF. I HAVE A FEW FRIENDS WHO HAVE HAD THIS PROBLEM, AND FOUND A POSTING ON THE INTERNET WHERE SEVERAL OTHERS HAVE HAD THE SAME PROBLEM - LINK INCLUDED HTTP://WWW.AUTOMOTIVEFORUMS.COM/VBULLETIN/SHOWTHREAD.PHP?P=1480449. *CB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10055268January 16, 2004
FUEL SYSTEM, GASOLINE
DURING COLD WEATHER SEASONS, AFTER STARTING THE VEHICLE, THE CONSUMER SMELLED GAS FUMES INSIDE THE VEHICLE. THE CAUSE HAS YET TO BE DETERMINE. THE DEALERSHIP WAS NOTIFIED BUT DID NOT RESOLVE THE PROBLEM. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10054307January 16, 2004
VISIBILITY:GLASS, SIDE/REAR
WHILE DRIVING ON AN INTERSTATE AT 65 MPH, THE FRONT DRIVER SIDE WINDOW SHATTERED AND BLEW OUT. THERE WERE NO OTHER VEHICLES IN THE VICINITY. OUT AS OPPOSED TO IN BECAUSE MOST OF THE SHATTERED GLASS WAS BLOWN AWAY FROM MY VEHICLE. *CB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10056102January 15, 2004
VISIBILITY:WINDSHIELD WIPER/WASHER:MOTOR
WHILE OPERATING CONTINUOUSLY FOR AN HOUR OR MORE IN HEAVY RAIN, THE WIPERS STOPPED. *PH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10070819January 15, 2004
SERVICE BRAKES, HYDRAULIC, ENGINE AND ENGINE COOLING, AIR BAGS
AFTER TAKING MY TRUCK IN FOR A COMPLETE FUEL SYSTEM CLEANING SERVICE, I STARTED TO HEAR A RATTLING SOUND EVERY TIME I TURNED ON THE AC. I TOOK IT BACK TO THE DEALERSHIP (CAPITAL CHEVROLET IN MONTGOMERY, ALABAMA) THINKING THAT THEY FORGOT TO TIGHTEN UP SOMETHING -- ONLY TO FIND OUT I NEED A NEW AC COMPRESSOR. I OVERHEARD THE SERVICE TECHNICIAN SAY THAT THERE IS A BULLETIN OUT ON THIS. I CALLED THE 800# BUT HAVE NOT GOTTEN A RESPONSE IN OVER A WEEK. I WAS TOLD BY 2 INDEPENDENT SERVICE MECHANICS THAT THIS IS A MAJOR PROBLEM WITH THAT THE SUBURBAN AND TAHOE!!! DECEMBER 2002. ATTEMPTED TO STOP SUDDENLY. BRAKES LOCKED AND THE CAR WENT INTO A TERRIBLE SKID. WAS UNABLE TO CONTROL THE BRAKES BY PUMPING. THE CAR EVENTUALLY SKIDDED OFF THE ROAD INTO A DITCH CAUSING TREMENDOUS FRONT-END DAMAGE. AIR BAGS NEVER DEPLOYED. CAR WAS GOING ABOUT 25 MILES/HOUR WHEN BRAKES WERE APPLIED.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10070936January 15, 2004
STEERING, TIRES, VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
I PURCHASED THE USED VEHICLE FROM GLENDALE CAR CONNECTION AT ON 8/28/03. I NOTICED ON THE DAY OF PURCHASE IT SEEMED HARD TO STEER THE VEHICLE SO I MENTIONED IT TO THE SALES PERSON AS WELL AS THE OFFICE MANAGER. IT WAS SCHEDULED TO BE REPAIRED. I DROVE THE VECHICLE HOME THAT NIGHT I BEGIN TO NOTICE A HARD TURN MADE THE VEHICLE MAKE A NOISE I TOO THE VEHICLE BACK TO GLENDALE CAR CONNECTION WERE THE MECHANIC TOLD ME THE POWER STEERING PUMP WAS GOING OUT AND HE CHANGE IT I ALSO ASKED ABOUT THE BRAKES SQUEALING AND HE SAID THE VEHICLE NEEDED BRAKE FLUID WHICH HE PUT IN. I TOOK THE VEHICLE HOME AND BEGIN TO DRIVE IT I NOTICED IT WAS GETTING HARD TO TURN AND IT WOULD SWERVE WHILE DRIVING IT, I CONTACTED THE DEALER AGAIN. THE OFFICE MANAGER KATHY BAGGETT TOLD ME IT WAS NOT COVERED UNDER MY WARRANTY AND THE COMPANY WOULD NOT FIX IT SO I HAD TO PAY TO GET IT FIX, AT THIS TIME THE BRAKES STILL SQUEAL AND I HAVE USED TIRES ON THE VEHICLE THAT ARE DIFFERENT SIZES. KATY STATED AT THE TIME OF PURCHASE FOR $100 MORE SHE WOULD SUPPLY THE VEHICLE WITH NEW TIRES. I FEEL I WAS SOLD AN UNSAFE VEHICLE AND WHEN I BROUGHT IT TO THEIR ATTENTION THE COMPANY DID NOT CARE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10071085January 15, 2004
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS, FUEL SYSTEM, GASOLINE, TIRES, STEERING, ELECTRICAL SYSTEM:12V/24V/48V BATTERY, SERVICE BRAKES, HYDRAULIC, ENGINE AND ENGINE COOLING
I HAVE HAD PROBLEMS SINCE DAY ONE ON THIS SUBURBAN. MOST RECENTLY THE TWO ABOVE. I CHECKED THE WARRANTY WORK THAT WAS DONE ON MY SUBURBAN AND IT WAS OVER A PAGE OF CLAIMS. I JUST CANNOT REMEMBER THE DATES THE ITEMS I CHECKED OCCURED. THE FUEL PUMP PROBLEM WAS LONG IN THE COMING, THEY JUST DIDN'T KNOW WHAT THE PROBLEM WAS. I SPENT OUTSIDE OF WARRANTY HUNDREDS OF DOLLARS ON THE FUEL SYSTEM. THIS LEFT US STRANDED 3 TIMES! THIS LAST TIME COST ME $765. TODAY, THE ABS SYTEM DIED. THEY SAY IT'S GOING TO COST ME CLOSE TO A $1000 TO REPAIR. I PURCHASED THE SUBURBAN BECAUSE IT WAS SAFE TO CARRY MY WIFE AND 7 KIDS. SO FAR, WE HAVE BEEN STUCK ON THE ROAD, LOST VACATION TIME AND JUST CAN'T FEEL SAFE ANYMORE. NOW I DON'T HAVE BRAKES. THANKS FOR LETTING ME VENT. KENT DOLD
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10069265January 15, 2004
POWER TRAIN, FUEL SYSTEM, GASOLINE
I NOW HAVE MY THIRD TRANSMISSION AND SECOND FUEL PUMP
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10069413January 15, 2004
WHEELS
WINDSHIELD WIPER/MOTOR PROBLEM IS THE SAME AS WITH THE EARLIER SUBURBANS ON THE RECALL LIST. THE RECALL ONLY ADDRESSES '97 AND BACK, NOT 1998. WHAT CAN BE DONE ABOUT GETTING THIS YEAR ADDED. THERE ARE OTHER COMPLAINTS WITH THIS SAME PROBLEM WITH THIS YEAR AND LATER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10069434January 15, 2004
ENGINE AND ENGINE COOLING
SUDDEN UNEXPECTED ACCELERATION. AT RANDOM, A 500 TO 1500 RPM INCREASE IN ENGINE SPEAD FOR UP TO SEVERAL SECONDS ACCOMPANIED BY THICK BLACK SMOKE AND THE SMELL OF RAW DIESEL FUEL. HAS OCCURRED IN DRIVE, NEUTRAL, REVERSE, AND PARK. HAS OCCURRED WITH CRUISE CONTROL TURNED OFF. HAS OCCURRED WITH THE CRUISE CONTROL FUSE REMOVED. HAS OCCURRED IN PARK WITH NO OPERATOR IN VEHICLE. THE TRUCK WILL ACCELERATE QUICKLY (DANGEROUSLY) WHEN IN DRIVE OR REVERSE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10070197January 15, 2004
ENGINE AND ENGINE COOLING
WE STILL NEED OUR VEHICLE FIXED!!! WE GOT THE RUNAROUND AND WERE DISCOURAGED FROM PURSUING THE PROBLEM AS THE GM & GMPP CUSTOMER SERVICE? EMPLOYEES KEPT TRYING TO BEAT US DOWN SO WE WOULD GIVE UP. GM & GMPP EMPLOYEES HAVE DONE THEIR BEST TO DISCOURAGE US FROM PURCHASING ANOTHER GM PRODUCT. THANK YOU, [XXX] VIN #[XXX] [XXX] 87 TOTAL PROBLEMS NEVER FIXED. SUMMARY OF REPAIRS (CONTINUED) 1)OIL LEAKS14 TIMES, NEVER FIXED 2)ENGINE ROUGH IDLE10 TIMES NEVER FIXED 3)WIND NOISE RIGHT FRONT WINDOW6 TIMES NEVER FIXED 4)COOLING SYSTEM LEAKS\T4 TIMES 5)DOME LIGHT\T4 TIMES 6)STEERING\T4 TIMES NEVER FIXED 7)TAILGATE CARPET\T4 TIMES\EVER FIXED 8)DOOR (LEFT REAR) GLASS RATTLE3 TIMES NEVER FIXED 9)GRAB HANDLES COVER CAPS3 TIMES NEVER FIXED 10)REAR AXLE 3 TIMES 11)SUSPENSION CLUNK (LEFT FRONT)3 TIMES 12)AIR CONDITIONING 2 TIMES 13)BATTERY2 TIMES AFTER WARRANTY EXPIRED, WAS REPLACED BY A BETTER COSTCO BATTERY 14) DOOR (RIGHT FRONT) GLASS 2 TIMES 15)FUEL FILTER 2 TIMES FIXED FOR NO REASON 16) MIRROR 2 TIMES 17)SIGNAL (RIGHT REAR) 2 TIMES NEVER FIXED 18) SEAT BELT 2 TIMES 19) SEATS 2 TIMES 20) TAILGATE ALIGNMENT2 TIMES 21)TRANSMISSION2 TIMES 22)WINDOW STRUT (REAR)2 TIMES 23)WIPERS2 TIMES 24)ALTERNATOR OUTPUT CABLE1 TIME 25)2 HIGH SWITCHES1 TIME 26)AXLE LEAKS1 TIME 27BRAKE SYSTEM1 TIME 28)DOOR (RIGHT REAR) GLASS CHANNEL\T1 TIME 29)FUEL PUMP\T1 TIME 30) SUN VISOR1 TIME HISTORY MISFIRE (ROUGH IDLE) WARRANTY DISPUTE 1)THE VEHICLE WAS TAKE TO GUY SCHMIDT SIX (6) TIMES FOR MISFIRE (ROUGH IDLE). 2)THE VEHICLE NEVER HAD DIAGNOSTIC COMPUTER CODES PRESENT. 3)BY WORKING, REPLACING PARTS AND BILLING GMPP FOR SERVICES PERFORMED, GUY SCHMIDT CONFIRMED AND ACKNOWLEDGED THAT MISFIRE (ROUGH IDLE) WAS PRESENT. 4) AFTER SIX (6) TIMES AT GUY SCHMIDT, I THOUGHT IT WOULD BE A GOOD IDEA TO TRY COMMUNITY CHEVROLET SINCE GUY SCHMIDT COULDN'T REPAIR THE PROBLEM AFTER SIX (6) ATTEMPTS. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10070386January 15, 2004
POWER TRAIN
"CHECK ENGINE SOON" LIGHT COMES ON AFTER SHORT HIGHWAY DRIVE (ABOUT 30 MINUTES). THEN TRANSMISSIONS SHIFTS HARD FROM 1ST TO SECOND GEAR, ASSOCIATED WITH A HARD CLUNK WHEN FINALLY IT SHIFTS. DEALER HAS REPLACED A "SPRING" WITH A HEAVIER DUTY ONE, BUT FIX IS TEMPORARY. CODE 1870 SHOWS UP AS DIAGNOSIS AT DEALER. L60E TRANSMISSIONS ARE THE CULPRIT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10070707January 15, 2004
UNKNOWN OR OTHER, ENGINE AND ENGINE COOLING, SERVICE BRAKES, HYDRAULIC
MY SUBURBAN HAS DEVELOPED A PECULIAR PROBLEM THAT HAS LEFT EVEN THE DEALERSHIPS COMPLETELY CLUELESS!!! THE ENGINE HEATS UP TO ABOUT 180 F (STILL LESS THAN THE MID POINT ON THE GUAGE) AFTER A COUPLE OF HOURS OF DRIVING -- THIS IS QUITE NORMAL. IF WE STOP AND TURN THE ENGINE OFF, THE VEHICLE WILL NOT START! WE HAVE TO WAIT A COUPLE OF HOURS WHILE THE ENGINE COOLS OFF TO ABOUT 160 F, AND IT STARTS UP JUST FINE. WE ONLY NOTICED THIS SINCE WE WERE ON A LONG CROSS COUNTRY DRIVE. THE PROBLEM IS ENTIRELY PREDICTABLE, AND WE HAD TO PLAN ON TWO HOUR STOPS DURING OUR TRIP. WE EVEN DROVE STRAIGHT TO A DEALERSHIP IN RALEIGH AFTER STRAIGHT 6 HOUR DRIVES SO THAT THEY COULD SEE AND DIAGNOSE THE PROBLEM -- BUT THEY WERE COMPLETELY STUMPED. I WOULD LIKE CHEVROLET TO HELP DIAGNOSE AND FIX THIS PROBLEM. THE ABS MODULE FAILED WITHOUT ANY PRIOR WARNING. ONE MOMENT THE BREAKS WERE FINE, THE NEXT WE WERE FLOORING THE BREAK PEDAL AND THE ABS LIGHT WAS ON. THE MECHANICS HAD TO GO THROUGH SEVERAL ATTEMPTS AT REPLACING THE UNIT ($1200 FOR THE UNIT ITSELF). THIS PROBLEM SOUNDS EXACTLY LIKE THE ISSUE INVESTIGATED IN 1992-1995 SUBURBANS. I AM SURPRISED THAT THE RECALL WAS LIMITED TO THE LIGHTER SUVS ONLY -- A DECISION BASED ON COST (MOST PROBABLY). IT STANDS TO REASON THAT THE PROBLEM WOULD BE MORE CRITICAL IN HEAVIER VEHICLES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10068904January 15, 2004
UNKNOWN OR OTHER, ENGINE AND ENGINE COOLING, STEERING, SERVICE BRAKES, HYDRAULIC
HEATER AND AC CONTROLS WENT OUT TWICE. FACTORY REPLACED THEM @ $125, THEN 9 MONTHS LATER IT WENT OUT AGAIN. FACTORY SAID IT WAS UNDER 12 MONTHS, BUT I HAD DRIVEN OVER 12,000 MILES SO IT WAS NOT UNDER WARRANTY ANY LONGER. WINDSHEILD WIPER MODULE GOES BAD. WIPERS WILL SUDDENLY STOP OR WONT TURN ON. ON 3RD MODULE NOW. BRAKES, CONSTANT GRINDING AND WEAK STOPS. HAVE REPLACED ROTORS 4 TIMES. SAME RESULTS. STEERING LOSES TENSION WHEN STEERING TO THE LEFT. PROBLEM IS STILL ONGOING BUT HAS MADE ME ALMOST LOSE CONTROL SEVERAL TIMES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10068996January 15, 2004
POWER TRAIN, SERVICE BRAKES, HYDRAULIC
THE SECOND TRANSMISSION IS FAILING AT 85,939 THOUSAND MILES, OUT OF WARRANTY. IS IT NORMAL FOR TWO TRANMISSIONS TO FAIL AT RELATIVELY LOW MILEAGE. I DON'T THINK SO. MY SUBURBAN IS IN FANTASTIC CONDITION. IT IS EXTREMELY WELL MAINTAINED AND BELIEVE IT OR NOT LIKE NEW. NOW I HAVE TO SPEND ANOTHER 2000 $ ON TOP OF JUST HAVING THE BRAKES DONE??
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10055477January 15, 2004
VISIBILITY:WINDSHIELD WIPER/WASHER
WHILE OPERATING CONTINUOUSLY FOR AN HOUR OR MORE IN HEAVY RAIN, THE WIPERS STOPPED. *PH HEN THE CONSUMER PULLED ON THE WIPER ARM, THE WIPERS WORKED FOR AWHILE. THE CONSUMER STATED THERE WAS A RECALL, HOWEVER IT ONLY INCLUDED THE 1995 TO 1997 MODELS. *JB *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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