Chevrolet SSR Complaints (2004)

28 consumer complaints on file.

#11387676January 12, 2021
SERVICE BRAKES
SERVICE BRAKING SYSTEM WARNING AND CHIME COME ON INTERMITTENTLY. THIS HAS BEEN OCCURRING FOR ABOUT TWELVE YEARS. I HAVE HAD THIS SERVICED MANY TIMES BY CHEVY DEALERSHIP AND INDEPENDENT GARAGES YET IT PERSISTS. I HAVE SPENT MANY HUNDREDS OF DOLLARS AND HAVE ALL RECEIPTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11349727August 16, 2020
ELECTRICAL SYSTEM, ENGINE, UNKNOWN OR OTHER
WAS GOING TO GO TO THE STORE AND WHEN I TURNED ON THE IGNITION EVERY THING WAS COMING ON,THE LIGHTS,DASH ALL LITE UP ,I HEARD THE FUEL PUMP AND I TURNED THE IGNITION FURTHER TO START IT AND NOTHING. NO CLICK,NO TURNING OVER,NOTHING. I SHUT IT OFF AND TRIED AGAIN AND SAME THING. I CHECKED MY FUSES AND FOUND NOTHING THERE WRONG EITHER. I'M STUMPED. I WILL NEED HELP WITH THIS SITUATION. CAN YOU SEND ME A SOLUTION PLEASE. THANKS FOR YOUR TIME AND HELP. SINCERELY, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11281733November 22, 2019
AIR BAGS, ELECTRICAL SYSTEM
MY VEHICLE HAS ONLY 11,656 MILES, LESS THAN THAT WHEN I SUBMITTED TO DEALER FOR NON-FUNCTIONING GAUGES DUE TO STEPPER-MOTOR ISSUES. THIS SAME PART HAS BEEN WARRANTED ON OTHER GM VEHICLES, BUT GM REFUSES TO EXTEND THE SAME WARRANTY FOR THE SAME PART ON CHEVY SSR. OTHER SAFETY ISSUE IS THE SERVICE AIR BAG WARNING IS ON AND DEALER REFUSED WARRANTY SERVICE DUE TO AGE OF VEHICLE. BOTH OF THESE ISSUES ARE SAFETY RELATED AND NOT LOOKING FOR WARRANTY OF MAINTENANCE WORK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10643036October 7, 2014
STRUCTURE:BODY:DOOR
THE PASSENGER'S DOOR OF MY SSR WAS BECOMING DIFFICULT TO OPEN AND I WAS CONFIDENT THE ISSUE WAS THE SAME PROBLEM I HAD EXPERIENCED PREVIOUSLY WITH THE DRIVER'S SIDE DOOR. IT IS A KNOWN DEFECT AND RESULTANT TECHNICAL SERVICE BULLETIN (TSB 05-08-64-026) WHICH PREVIOUSLY HAD BEEN FIXED BY KEN DIXON CHEVROLET (JUNE OF 2011). AT THAT TIME, KEN DIXON (NOW MANAGED UNDER WALDORF CHEVY CADILLAC) DECLINED MY REQUEST TO REPLACE PASSENGER'S SIDE DEFECTIVE PART EVEN THOUGH THE TSB HAD INDICATED TO DO SO. WALDORF CHEVY CADILLAC NOW SAYS THE PART REQUIRED TO FIX MY CAR IS DISCONTINUED AND NOT AVAILABLE. I WAS TOLD "IT CANNOT BE FIXED. THE PART IS DISCONTINUED, NOT AVAILABLE FROM GM." I ASKED, "ARE YOU SAYING I HAVE TO LIVE WITH IT AND THERE IS NO FIX? THAT IS, GM ISSUED A TSB AND THEN DISCONTINUED THE PART WITH NO FUTURE PLANS OR OPTIONS FOR CARS THAT ARE LESS THAN 10 YEARS OLD?" THE ANSWER WAS "CORRECT, YOU MAY PICK UP THE CAR". I WAS GIVEN NO INDICATION THAT WALDORF CHEVY CADILLAC OR GM WOULD ATTEMPT TO FIND ANY SOLUTION. WHEN I RECEIVED THE CAR BACK FROM WALDORF CHEVY CADILLAC, THE DOOR IS NO LONGER OPERATIONAL FROM THE INSIDE. I NOW HAVE A CAR WITH A PASSENGER SIDE DOOR THAT CAN NO LONGER BE OPENED FROM THE INSIDE. I HAVE BEEN LEFT TO DRIVE A VEHICLE THAT IS UNSAFE TO DRIVE WITH NO MECHANISM IN PLACE BY GM TO ADDRESS AN ISSUE THAT IS A DOCUMENTED DEFECT IN A CAR THAT IS LESS THAN 10 YEARS OLD AND HAS 30,000 MILES ON IT. I AM CONCERNED WITH HAVING TO DRIVE THIS VEHICLE WITH NO MEANS TO OPEN THE PASSENGER SIDE DOOR FROM THE INSIDE. THIS COULD RESULT IN TRAGIC OUTCOME IN THE CASE OF ACCIDENT, VEHICLE MALFUNCTION OR SOME OTHER INCIDENT REQUIRING IMMEDIATE EXIT FROM THE CAR. I AM AT A COMPLETE LOSS TO UNDERSTAND HOW GM CAN DISCONTINUE A PART IDENTIFIED WITHIN A TSB AS THE FIX FOR A KNOWN PROBLEM AND NOT PROVIDE SOME MEANS TO FIX THE SAFETY ISSUE OF THIS CAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10594065June 12, 2014
ENGINE AND ENGINE COOLING
2004 CHEVROLET SSR. CONSUMER WRITES IN REGARDS TO A FAULTY COOLING SYSTEM. *SMD THE CONSUMER DISCOVERED THE COOLANT RESERVOIR HAD A HOLE IN IT, AND ALL THE COOLANT LEAKED OUT. THE ENGINE STOPPED RUNNING AND WAS HOT. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10544987September 23, 2013
ELECTRICAL SYSTEM, EQUIPMENT
TL* THE CONTACT OWNS A 2004 CHEVROLET SSR. THE CONTACT STATED THAT UPON INSPECTION, THE SPEEDOMETER FAILED TO OPERATE WITH NO WARNINGS. THE CONTACT ALSO MENTIONED THAT THE TEMPERATURE AND OIL PRESSURE GAUGES HAD FAILED. THE VEHICLE WAS TAKEN TO A DEALER AND THE MECHANIC STATED THAT THE INSTRUMENT CLUSTER AND THE GAS GAUGE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE AND CURRENT MILEAGE WAS 22,350. .... UPDATED 11/25/13 *BF
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10456806April 29, 2012
ELECTRICAL SYSTEM
I BOUGHT A 2004 CHEVROLET SSR IN FEB.11, 2010 WAS A USED VEHICLE NO WARRANTY. TEST DRIVE WAS OK EVERYTHING WORKED AS EXPECTED. I STARTED NOTICING THAT I WAS GOING SLOWER THAN MOST CARS AROUND ME. I CHECKED WITH A FRIEND WHO DROVE BESIDE ME. IT WAS DETERMINED THAT THE SPEEDOMETER WAS OFF 10 TO 15 MPH. I CONTACTED CHEVROLET DEALER ABOUT PROBLEM IN MARCH 2010. I NEEDED TO DROP OFF MY TRUCK FOR A DIAGNOSTIC TESTING. IT WOULD TAKE 24 HOURS & OR 5 TO 7 DAYS AT $150 PER HOUR TO DETERMINE PROBLEM. THE PARTS & REPAIR LABOR TO FIX. I SAID THAT WAS OUTRAGEOUS. PLUS NO TECHNICIANS IN AREA WERE TRAINED ON THE SSR'S ELECTRONICS. I CONTACTED GM FOR HELP. SERVICE REQUEST #71-982295330 THE PROBLEM I WAS EXPERIENCING WAS NOT INCLUDED IN RECALL. NO 2003 THROUGH 2006 SSR'S WERE REPORTED TO BE HAVING ANY PROBLEMS WITH THE INSTRUMENT CLUSTER. THE DEALER FOUND NO PROBLEM & WAS NOT REPAIRED. I HAVE BEEN PUTTING UP WITH THE PROBLEM USING TACHOMETER AS A GUIDE TO SPEED. THE FIRST TIME I START TRUCK IT SEEMS TO BE JUST A FEW MILES PER HOUR OFF. BUT AS I GO THROUGH START CYCLES IT GETS TO BE MORE MPH OFF. IF VEHICLE SITS OVER NIGHT. 12 OR MORE HOURS. IT SEEMS TO RESET ITSELF. I WAS OUT TODAY 4/29/2012 FOR A DRIVE. I WAS PULLED OVER BY A POLICE OFFICER ON RADAR GOING 67 MPH IN A 55 MPH ZONE. I CHECKED MY SPEED AT THE TIME & WAS GOING 55 MPH. THE OFFICER LET ME OFF WITH A WARNING TO PARK VEHICLE TILL IT IS REPAIRED. NOW WHAT DO I DO? CHEVROLET DOES NOT HAVE A RECALL ON THIS VEHICLE & MANY PEOPLE THAT I KNOW ARE SSR OWNERS HAVE HAD THE SAME PROBLEMS WITH INSTRUMENT PANEL GAUGES. IT IS A KNOWN PROBLEM WITH SSR OWNERS. BUT AS I WAS TOLD. MOST HAD IT REPAIRED AT THERE OWN EXPENSE. NOW I HAVE A TRUCK WITH A INACCURATE SPEEDOMETER & NO PLACE TO GET REPAIRS DONE BY EXPERIENCED MECHANICS. I NEED MY SPEEDOMETER FIXED AT GM CHEVROLET EXPENSE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10455130April 13, 2012
SEAT BELTS
TL* THE CONTACT OWNS A 2004 CHEVROLET SSR. THE CONTACT STATED THAT ONE OF THE SEAT BELTS HAD BECOME INOPERABLE. THE CONTACT ORDERED A REPLACEMENT SEAT BELT BUT ONCE IT WAS RECEIVED, HE NOTICED THAT THE SEAT BELT WAS ROLLED BACKWARD AND EXHIBITED AN ABNORMAL TWIST. THE MANUFACTURER WAS CONTACTED WHO ADVISED THAT THE SEAT BELT HAD TO BE INSTALLED BACKWARD IN ORDER FOR IT TO OPERATE CORRECTLY. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND THE CURRENT MILEAGE WAS 20,000. UPDATED 5/11/12 *CN THE CONSUMER STATED THE PLASTIC GEAR WAS DEFECTIVE. A NEW SEAT BELT WAS ORDERED. HOWEVER, IT WAS DISCOVERED THE NEW BELT WAS TWISTED. TWO WEEKS LATER, A NEW BELT ARRIVED AND IT WAS ALSO TWISTED. UPDATED 05/23/12
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10435908November 10, 2011
EXTERIOR LIGHTING
I HAVE BEEN ADVISED BY THE ORANGE COUNTY SHERIFF TO REPORT THE HEADLIGHT COVERS ON MY 2004 CHEVROLET SSR ARE MELTING FROM THE HEAT OF THE HEADLIGHT. THEY HAVE TOLD ME THAT THIS IS A SAFETY HAZARD THAT THE MANUFACTURER NEEDS TO ADDRESS. I HAVE SPOKEN TO CHEVROLET BUT THEY SAY MY VEHICLE IS OUT OF WARRANTY. I HAVE DRIVEN MANY VEHICLES IN MY LIFE FOR LONGER PERIODS OF TIME AND HAVE NEVER HAD THE HEADLIGHT COVERS MELT. PER THE SHERIFF, THIS IS A SAFETY HAZARD AND THEY FEEL THAT THIS IS NOT JUST A SINGLE PROBLEM TO MY VEHICLE AND TO ASK FOR A RECALL. THANK YOU.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10323978April 6, 2010
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
TL* THE CONTACT OWNS A 2004 CHEVROLET SSR. THE CONTACT STATED THAT WHEN HE PULLED THE HANDLE ON THE DOOR, THE DOOR WOULD NOT OPEN. THE FAILURE BECAME PROGRESSIVELY WORSE. THE CONTACT REFERENCED A TSB 050864026 THAT WAS RELATED TO THE FAILURE. THE DEALER STATED THAT THE VEHICLE COULD BE REPAIRED AT THE CONTACTS EXPENSE. THE FAILURE MILEAGE WAS APPROXIMATELY 8,000. THE CURRENT MILEAGE WAS APPROXIMATELY 8,800.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10300200January 18, 2010
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
CLUSTER GAUGES ON A 2004 SSR CHEVY PICKUP TRUCK QUITS WORKING SEVERAL TIMES, NO SPEEDOMETER OR TACH. VEHICLE HAS LESS THAN 10,000 MILES ON IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10299516January 12, 2010
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
TL*THE CONTACT OWNS A 2004 CHEVROLET PICKUP SSR. THE CONTACT STATED HE CANNOT GET OUT OF THE VEHICLE ON THE FRONT RIGHT PASSENGER SIDE SINCE THE DOOR LATCH IS BROKEN. THE VEHICLE WAS TAKEN TO THE DEALER AND WHO STATED THAT THE PARTS WERE ORDER; HOWEVER, GM NO LONGER MAKES THE PARTS FOR THAT VEHICLE. THE MANUFACTURER STATED THAT THEY ARE LOOKING FOR SOMEONE TO MAKE THE PARTS. THE FAILURE MILEAGE WAS 34,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10262035March 16, 2009
STRUCTURE:BODY:DOOR, LATCHES/LOCKS/LINKAGES:DOORS:LATCH
TL*THE CONTACT OWNS A 2004 CHEVROLET SSR. THE CONTACT STATED THAT THE PASSENGER SIDE DOOR HANDLE FAILED, WHICH PREVENTED HIM FROM OPENING THE DOOR. THE DRIVER'S SIDE DOOR HANDLE WAS REPLACED UNDER WARRANTY ON NOVEMBER 22, 2006. THE DIAGNOSIS FOUND THAT THE DOOR HANDLES WERE MADE WITH DEFECTIVE PLASTIC; THEREFORE, THEY BECOME PERMANENTLY INOPERABLE FROM THE INSIDE OF THE VEHICLE. THE DEALER STATED THAT THE VEHICLE WAS OUT OF WARRANTY AND THE REPAIR COST WAS ESTIMATED AT $377. A REPORT WAS FILED WITH THE MANUFACTURER, BUT THEY WOULD NOT ASSIST WITH THE REPAIR. THE CONTACT PLANS ON HAVING THE VEHICLE REPAIRED. THE FAILURE MILEAGE WAS 54,000 AND CURRENT MILEAGE WAS 54,300. 4/01/09 *NJ THE DEALER FOUND A BROKEN INNER HANDLE BRACKET. UPDATED 04/09/09. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10256607January 28, 2009
ELECTRICAL SYSTEM
TL*THE CONTACT OWNS A 2004 CHEVROLET SSR. THE CONTACT STATED THAT THE SPEEDOMETER SHOULD BE RESETTING ITSELF TO ZERO, BUT THE DIAL RESTS AT 20 MPH WHEN THE VEHICLE IS IDLING. ON OCCASION, THE SPEEDOMETER DIAL BECOMES ERRATIC AND DOES NOT GO BACK DOWN AT ALL. AS A RESULT, THE CONTACT DOES NOT KNOW HOW FAST SHE IS DRIVING. SHE TOOK THE VEHICLE TO AN INDEPENDENT REPAIR CENTER FOR A DIAGNOSIS AND THEY CONFIRMED THE SPEEDOMETER FAILURE. THE DEALER STATED THAT IT WOULD COST $1,050 TO REPLACE THE SPEEDOMETER WITH AN OLD PART. THE MANUFACTURER INFORMED HER TO TAKE THE VEHICLE TO AN AUTHORIZED DEALER TO BE DIAGNOSED. THE FAILURE MILEAGE WAS 12,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10241975September 12, 2008
ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL, ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
TL*THE CONTACT OWNS A 2004 CHEVROLET SSR. WHILE DRIVING AT AN UNKNOWN SPEED, THE CHECK ENGINE LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO THE MECHANIC AND IT WAS DISCOVERED THAT THE CATALYTIC CONVERTER FAILED AND NEEDED TO BE REPLACED. THE VEHICLE ALSO LOST POWER WHILE DRIVING AND MISFIRED. THE VEHICLE WAS TOWED TO A DEALER AND THEY STATED THAT THE THROTTLE BODY FAILED AND NEEDED TO BE REPLACED. THE SPEEDOMETER WORKS INTERMITTENTLY. THE CURRENT MILEAGE WAS 46,641 AND FAILURE MILEAGE WAS 44,826.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10226756May 5, 2008
STRUCTURE
SSR IS PARKED IN DRIVEWAY IN NOV 07. RECEIVE APPROX TWO INCHES OF RAIN, SSR LEAKED IN FLOOR ON PASSENGER SIDE. APPROX 1 1/2" OF WATER IN FLOOR. TOOK TO CHECK DEALER, DEALER OUTSOURCED PROBLEM. WAS TOLD THERE WAS A CRACK IN "A PILLAR". RESEALED PILLAR, PROBLEM SOLVED. RECEIVED THREE INCHES OF RAIN IN APR 08, SSR LEAKED IN FLOOR ON PASSENGER SIDE. APPROX 2" OF WATER IN FLOOR. TOOK BACK TO CHEVY DEALER, DEALER OUTSOURCED PROBLEM. TOLD LEAK IS DIFFERENT PROBLEM, TOLD CAR DOOR HAD TWO SIDED STICKY ADHESION WHICH WAS NOT STICKING TO DOOR, REPAIRED. I DON'T BELIEVE THIS SOLUTION SOUNDS CORRECT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10226754May 5, 2008
ELECTRICAL SYSTEM, ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
DRIVING FOR APPROX 2 1/2 HOURS AT HIGHWAY SPEEDS. NOTICES SPEEDOMETER WAS BOUNCING. SLOWED DOWN, SPEEDOMETER DID NOT CHANGE. AFTER ABOUT TWO MILES, SPEEDOMETER INCREASE IN SPEED, AFTER A MINUTE OR TWO, SPEEDOMETER INCREASED TO APPROX 80MPH. AFTER ABOUT TEN MINUTES, ENTER CITY LIMITS, SPEED LIMIT WAS 35MPH, SPEEDOMETER REGISTERING 65MPH. WHEN I GOT HOME, SPEEDOMETER WAS REGISTERING 30MPH. TOOK VEHICLE TO CHEVY DEALER TWO DAYS LATER, WAS TOLD NO PROBLEM WITH SPEEDOMETER, TOLD TO BRING IT BACK IF THE PROBLEM PERSIST. TWO WEEKS LATER, DRIVING IN CITY AT 45MPH, SIMILAR PROBLEM OCCURRED, AFTER VEHICLE STOPPED, SPEEDOMETER ON 25MPH, NOW SPEEDOMETER DOES NOT WORK. PENDING REPAIR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10211110December 7, 2007
ENGINE AND ENGINE COOLING:COOLING SYSTEM:FAN
TL*THE CONTACT OWNS A 2004 CHEVROLET SSR. THE CONTACT STATED THAT THE TEMPERATURE GAUGE WOULD RISE AND THE VEHICLE WOULD OVERHEAT WHEN IDLING. AS OF DECEMBER 7, 2007, THE DEALER HAD NOT INSPECTED THE VEHICLE. THE CONTACT FELT THAT THE COOLING FAN WAS TOO SMALL FOR THE ENGINE. THE CURRENT AND FAILURE MILEAGES WERE 15,320. UPDATED 03/10/08. *LJ
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10198502August 4, 2007
VEHICLE SPEED CONTROL:CRUISE CONTROL
CRUISE-CONTROL DEFECT W/CHEVROLET 2004-SSR TRUCK: SIZZLING/FRYING SOUND THROUGH STEERING COLUMN, SPEEDOMETER ZEROED OUT -- SHOWING NO SPEED WHILE DRIVING AT ANY SPEED, CRUISE-INOPERATIVE AT ANY SPEED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10174246November 25, 2006
UNKNOWN OR OTHER, STRUCTURE
THE CONVERTIBLE TOP CONTINUES TO HAS ISSUES. THE DEALER HAS REPLACED THE SEALS AT LEAST 4 TIMES, ADJUSTED THE WINDOWS 6-8 TIMES. CHEVY OFFERED TO MAKE A PAYMENT FOR ME BUT THE PROBLEM CONTINUES. I HAVE ALSO COMPLAINED ABOUT WIND NOISE AND LEAKAGE SINCE DAY ONE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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