Chevrolet Sonic Complaints

954 consumer complaints on file.

#11500364January 5, 2023
POWER TRAIN
THE AUTOMATIC TRANSMISSION FAILED. IT FAILED WHILE I WAS DRIVING THE VEHICLE. YES, IT WAS CONFIRMED BY A DEALER. IT HAS BEEN INSPECTED BY THE CHEVY DEALER. NO, THERE WERE NOT ANY WARNING SIGNS PRIOR TO THE FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11499123December 28, 2022
ELECTRICAL SYSTEM
This car just dies on me randomly while driving at high or low speeds and is very dangerous, the dash lights go out sound stops working and you have to stop put it in park and turn car off and restart to get it started again. I have had it to service department and there are no codes generated, this started back in 6/2021 and continues to be a problem
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11498949December 27, 2022
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM, ELECTRICAL SYSTEM
The contact owns a 2013 Chevrolet Sonic. The contact stated while driving approximately 15 MPH, the rear windshield suddenly imploded, causing glass shards to be propelled inside the cabin of the vehicle. The contact stated that it sounded as if a shotgun had been fired. As a result of the implosion, the contact sustained injuries to the left eye. The contact sought medical attention. The contact stated that there was an abnormal electrical humming sound coming from the rear windshield prior to the failure. The contact stated that the defroster was not activated at the time of the failure. The contact stated that there was prior electrical shortage failures with the vehicle. Additionally, there was melted solder present at the rear window defroster electrical connection. An unknown local dealer and the manufacturer were notified of the failure. The contact stated that he had a Police Report for the failure. The contact stated that a field investigator was sent to the residence to inspect the vehicle; however, the cause of the failure was undetermined. The vehicle was not diagnosed or repaired. The failure mileage was 125,000.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11498488December 22, 2022
SUSPENSION, FUEL/PROPULSION SYSTEM, ENGINE
Overall and to the best of my knowledge, the malfunctioning and failures on my vehicle were the suspension and engine. They are the culprits and it’s honestly very scary and traumatizing to have them completely fail, especially since no one is ever prepared for accidents and/or potential death to happen. Otherwise it wouldn’t be called an accident. With the suspension overall, it’s just awful. CV Axel, control arms, everything with the suspension just failed. With driving over the tiniest bump on the road you feel your is about to literally fall apart at any minute because of the clunking and metal in metal noises it produces. The engine is faulty as well and I am pretty sure the faulty engine happens due to the faulty suspension. When I look under my car there’s something leaking. I don’t know what it is, but it’s poses a safety risk not only for the driver and the passengers, but also to the rest of the world. I know that there was a recall early on about fuel tank breakage or something that could lead to fire ignition. But my vehicle according to my VIN wasn’t on this recall. I have contacted the dealership and a certified service center to inspect these issues. It’s been roughly 4 weeks now and they have been extremely negligent and apathetic. With these issues, everyone’s safety is at risk. My suspension went out and could’ve caused a more catastrophic accident. A fire could’ve broken out with other vehicles surrounding me cause major injuries and death. I’ve seen and read many posts and testimonials and threads online from various independent resources that state very very closely the same issues. Almost verbatim. I’ve been trying to get these issues inspected by the dealership, but they all give me the runaround and don’t want to fix not find a solution. The check engine light has always been on since I’ve Owen the vehicle and the dealership where I purchased this vehicle said having the check engine light on is okay. I need help getting repairs done!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11495754December 2, 2022
UNKNOWN OR OTHER
The driver, and front passenger interior door handles the metallic chrome coating starts to lose its adhesive. When opening the door from the inside it cuts your hands if you don't notice it. Both door handles started to have the same issue within the same year. My children, my wife and myself all have been cut from the same problem. I tried to remove the parts that caused the injury due to us not being home and still required to use the door handles. I didn't want further injury to occur to my family.
Crash:
No
Fire:
No
Injuries:
4
Deaths:
0
#11492766November 8, 2022
VEHICLE SPEED CONTROL, POWER TRAIN
The contact owns a 2016 Chevrolet Sonic. The contact stated that while driving at various speeds, the vehicle would not properly accelerate while depressing the accelerator pedal. The contact indicated that the RPMs increased but the vehicle would not accelerate as needed. Additionally, while operating the vehicle, the cruise control would erroneously activate. The cause of the failure was not yet determined. The manufacturer and local dealer were not notified of the failure. The failure mileage was 80,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11492498November 6, 2022
UNKNOWN OR OTHER
My car has had CAM shaft issues upon buying the car. I have taken the car to Chevrolet in Dallas and in Forney, TX and the car still has the same issue. My car engine check light has remained on and consulting a personal mechanic, they informed me that this could be a recall issue and that I should report it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11491853November 1, 2022
ELECTRICAL SYSTEM
My Odometer miles was erased about 9 months ago and I cannot retrieve it. A Chevy dealership associate looked at it this week (October 31, 2022) and manually could not recover the miles. A GM parts online website suggested it could be a speed sensor (blown fuse) or dash cluster. To diagnose the problem, the dealership wants to perform a diagnostic which costs $120-140 plus parts and labor. This is unjustified: GM and dealerships should be aware of this problem since it is prevalent in Chevy Sonics. GM should back this repair either partially or fully.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11490021October 19, 2022
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR
The contact owns a 2015 Chevrolet Sonic. The contact stated that while operating the vehicle, the odor of exhaust fumes was present inside the cabin of the vehicle. The vehicle was taken to an independent mechanic who diagnosed that the catalytic converter was faulty and needed to be replaced. The vehicle was not yet repaired. The local dealer was notified of the failure, but no assistance was offered. The manufacturer was not yet notified of the failure. The VIN was not available. The failure mileage 86,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11487116September 29, 2022
WHEELS, ENGINE
The contact owns a 2013 Chevrolet Sonic. The contact stated while driving 35 MPH, she heard abnormal knocking sounds coming from the rear wheels of the vehicle. Additionally, the contact stated that she heard clicking sounds while making turns. The check engine warning light was illuminated. The contact drove to her residence and parked the vehicle. The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was approximately 150,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11486952September 28, 2022
POWER TRAIN
The contact owns a 2012 Chevrolet Sonic. The contact stated that while coming off the freeway at approximately 30-35 MPH, the vehicle began jerking. The engine revved up as if it intended to accelerate however, the vehicle would then jerk. The contact was able to coast to the destination driving approximately 5-10 mph. The check engine warning light illuminated with a trouble code regarding the engine. The contact who is a certified mechanic determined that the failure was related to Technical Service Bulletin NHTSA ID: 14V315000 (Power Train). The contact had the vehicle towed to a dealer where the vehicle was waiting to be repaired. The vehicle was not repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 87,410.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11485135September 19, 2022
POWER TRAIN
My vehicle will not shift out of 1st or 2nd gear. This appears to be part of a recall I just found out about, however my vin # states its not part of the recall.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11484943September 17, 2022
ENGINE, POWER TRAIN
A few months after this car was purchased, we received the notice regarding recall 14234 for our 2012 Chevy Sonic. However, when we brought it to the dealership, they stated that our vehicle didn't fall under the recall. I told them we were experiencing shaking while shifting and it seemed like the exact same issue. Now about 1 year later with less than 100,000 miles, the car will not shift properly into 3rd gear. The auto repair shop informed us that we need to get a new transmission among many other related repairs. We seem to have the exact same issue as reported in the recall; however, we continue to be informed that our vehicle does not fall under the umbrella of the recall. After doing a number of searches it seems that this is a common story. All these 2012 Chevy Sonics have the same issue yet do not fall under the recall.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11483637September 9, 2022
ELECTRICAL SYSTEM, ENGINE
Once again, my doors unlocked then relocked, my dashboard lights went out and the engine stalled. I was on the KU campus when this happened 3 times within 6 blocks. This is getting very scary, especially when i am in a busy area of town. No codes have ever popped up. This has been happening since May 2022. I will keep reporting, hopefully there will be a recall soon. Very frustrated with this situation!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11482735September 3, 2022
ELECTRICAL SYSTEM
On September 2, 2022, the locks on my car unlocked and relived while I was driving at about 20 mph. This keeps happening over the last 4-5 months. This time it happened twice in two blocks near my home. I have reported this several times. No codes ever come up. Sometimes the car will stall but always starts right back up. I know I am not the only one with this issue. Please find a cause and issue a recall to get this fixed! This can be very dangerous even life threading if there is an accident because of it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11482611September 2, 2022
ELECTRICAL SYSTEM, ENGINE, FUEL/PROPULSION SYSTEM
3 times yesterday - September 1, 2022, my car locks unlocked then locked again and the engine stalled. Dash lights did not go off, but the car died 3 times in a matter of 10 minutes.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11482351September 1, 2022
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL, LATCHES/LOCKS/LINKAGES:DOORS:LOCK
While driving, the locks on the car will unlock then relock quickly, the dash will go black and the motor will rev like I am trying to go in the Park position. This has happened several time in town where I live. Update from Aug 11, 2022The first time it happened I took it to the dealership and of course there were no codes and they couldn't find anything wrong. - [XXX], US INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11478078August 7, 2022
AIR BAGS, POWER TRAIN
I was experiencing issues with the transmission on my vehicle. I lost control and when it stop abruptly in a ditch after hitting a fallen limb of a tree the airbags did not deploy. Since this incident I have extreme pain in neck, dizziness, and weakness in both my arms. My vehicle is not listed as part of the recalls and the violent stop of my vehicle upon hitting the object was severe enough to snap both tierod ends yet airbags did not deploy. I have significant injuries as a result and a wrecked car that I feel was hard to control due to the problematic acceleration of transmission
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11474377July 17, 2022
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
Dashboard speed indicator dimming and getting brighter for no reason. no warning lamps. Check engine lamp turned on then after fueling vehicle engine won't start, or won't shut off. Vehicle is an automatic transmission. A button must be engaged to put vehicle in park, drive, etc. The Button often sticks and keys cannot be removed because the transmission won't go in to park . On July 17 the button popped out while driving. This could have stranded myself or my family. The cause of the issue is unknown, but drivers may become distracted when the end of the automatic gear shift lever pops out or as in my case when putting the vehicle into park it pops out and breaks off entirely. I believe it to be a defective part that can easily break. My vehicle has less than 70,000 miles. It has not been assessed by an insurance agent or dealership yet
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11473132July 9, 2022
ENGINE, FUEL/PROPULSION SYSTEM
Purchased this vehicle in February 2022 with 105,000 miles. Oil sticker indicated recent oil change and oil color was light and clear. The day after purchase the check engine light came on. Diagnostic scan indicated bad thermostat assembly and 2 oil sensors needed replacement. Radiator fluid was low. AC didn't cool. Repairs completed almost $900. The check engine light came on again the next day. The check engine and check oil lights/alarms need to be actual gauges. The vehicle overheated 3 times due to low coolant and faulty fan sensor fuse. Where is all the coolant going? A leaky hose was replaced but it didn't fix the coolant leak. Of course the car will easily overheat so I keep coolant with me to avoid being disabled during rush hour traffic on the Interstate in 105 degree temperatures. The engine continues to run hot and the check engine light stays on. The oil light/alarm is something new that started last Monday after driving 20 miles to Yukon, OK. No warning of any problem until I exited onto the service road to wait for a green light. The oil alarm/light turned off upon acceleration but returned again when the idle RPM went below 1000. Repairs were estimated at over $2200 for a new oil pump. I requested an engine flush and oil change instead since an oil pump could NOT be located. The oil filter was found to have collapsed but a new oil filter did not fix the low oil pressure at idle. So many defects with this vehicle!!! What the heck???? Odometer reading today is 107,364. It seems Chevy has manufactured a car that will barely make it past 100,000 miles and repair parts aren't available? Something isn't right with this picture. This car isn't safe to drive. Sincerely, NOT-Okay in OKC, OK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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