Chevrolet Sonic Complaints

954 consumer complaints on file.

#11585009April 24, 2024
ENGINE
There is no temperature indicator and the car overheats. This caused the hose to the coolant to leak. I had the housing unit replaced but then the car still ran hot. I had the get the whole thermostat replaced. No forum could assist with the replacement of the 2019 as if this year model doesn’t exist and the part needed doesn’t fit properly making my car inoperable.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11581685April 8, 2024
UNKNOWN OR OTHER
When turning the vehicle off, the key refused to come out. Saw online that many other people were also having this issue and I believe it should be a recall. I also discovered my head gasket has water in it, and it's a common issue that many vehicles like mine are having.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11580683April 2, 2024
ENGINE, STEERING
Steering Colom locks up, 4 different times. Engine shuts off. NO power to turn vehicle. Vehicle at Paradise Chevrolet since 3\18\24. Only Steering Colom, - service power steering ASAP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11578281March 19, 2024
ENGINE
The contact owns a 2015 Chevrolet Sonic. The contact stated while driving at an undisclosed speed, upon coming to a complete stop, the vehicle inadvertently lost motive power. After restarting the vehicle, the vehicle returned to normal functionality, but the failure became a regular occurrence. The traction control and check engine warning lights were illuminated. The vehicle was taken to an independent mechanic, who was unable to determine the cause of the failure. The vehicle was not repaired. The manufacturer was notified of the failure but referred the contact to the NHTSA Hotline for assistance. The failure mileage was 117,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11576430March 9, 2024
POWER TRAIN, ENGINE
1st occurence at approximately 37k miles on Vehicle has issue based on climate temperature sensor triggers a computer code 84 vehicle goes into limp mode to prevent engine failure however, this happens instantly no time to react and more than one occasion creating a hazardous driving situation in heavy traffic, vehicle also overheats creating hazardous leaks of anti freeze at boiling temperatures ability to burn anyone who comes in contact. This remains an ongoing issue with vehicle, vehicle now back in possesion of bank Santander Consumer USA, this is being reported to protect any innocent parties involved to avoid injuries or even fatality
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11575685March 5, 2024
POWER TRAIN
While driving on the highway late at night, at approximately 60 mph my 2012 Sonic began to lose power and slowed to a dangerously low speed when there was nowhere for me to pull over! I literally had to coast to a spot that I could barely squeeze off the road! Then would not shift into any workable gear but 1st and after that just revved up loudly. Long story short…had to be towed 35 miles home. Then towed to a reputable garage where they concluded the transmission was shot at about 90,000 miles. Would be around $3800. to rebuild. Come to find out these cars are known for this problem! And yet somehow I’m being told by GM that it’s not included in the Turbine Shaft Fracture Recall for that car’s year/make/model!! WHY?! Needless to say….the car will be junked!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11571376February 12, 2024
UNKNOWN OR OTHER
Roof molding is coming unglued on both sides of the vehicle, possible that it may fly off while traveling on highway or streets .My Dads Santa Cruz was recalled for what is happening to my Sonic. I noticed this after going through a car wash and the dryer made it flop around.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11569911February 5, 2024
UNKNOWN OR OTHER
Cooling Issues with 2019
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11569927February 5, 2024
FUEL/PROPULSION SYSTEM
cooling ISSUES - the WATER PUMPLE , cooling TANK . the WHOLE COOLING . my CARE HAS BEEN SHOP 5 TIMES AT JBA for cooling system
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11566713January 20, 2024
ENGINE
Water pump is leaking in front of motor
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11565515January 15, 2024
UNKNOWN OR OTHER
the CAR WAS BOUGHT IN May 24 of 2019. Since the car has been in the shop 4 times at JBA in Glen Burnie MD were I bought car From . Car been in Shop at JBA 01/29/2020 -Coolant Leaking , Was back in Shop 07/25/2022 - Water Pump Leaking , Car was Leaking Coolant, Back in shop October 2023 - For Over heating , Cooling System, Here we are January of 2024 car going back in shop at JBA or Cooling Issues
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11565421January 14, 2024
FUEL/PROPULSION SYSTEM, ELECTRICAL SYSTEM, ENGINE
We have had to deal with severe overheating issues and failing parts our entire ownership of this vehicle, both of which then cause other parts to fail, as the parts are so poorly made and heat sensitive. We have replaced the turbocharger (twice), intake manifold + valve cover (twice), catalytic converter, the radiator (THREE TIMES), the cooling fan (twice), the MAF sensor (twice), and much more. All of this has been done over the course of 18months. This has easily been the most expensive car we have ever owned due to the constant repairs, all of which has been because of Failing Parts and overheating.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11563279January 3, 2024
ELECTRICAL SYSTEM, EQUIPMENT
The contact owns a 2015 Chevrolet Sonic. The contact stated the audible indicators for the driver's seat belt and the "Key Left in Ignition' was inoperable. The contactor also stated that the radio powered on independently, causing the driver to be startled due to the loud volume. No warning lights were illuminated. The contact stated that the failure persisted. The vehicle was diagnosed by the dealer, but not repaired. The vehicle was not included in NHTSA Campaign Number: 16V422000 (Electrical System, Equipment), 16V257000 (Equipment, Electrical System) or 15V416000 (Equipment). The manufacturer was not made aware of the failure. The approximate failure mileage was 80,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11560907December 19, 2023
ELECTRICAL SYSTEM, ENGINE, STEERING
steering wheel will lock up when you turn on car, we took it to Paradise Chevrolet, and they found power steering module has update available however need 12 Volt battery to be a higher CCA to reprogram p/s volt battery testing at 356 CCA recommend replacing battery and reprogramming P/S module. Of course, this was not covered under our Protection Plan and should be covered, I had to pay. $578.37 My car is only six years, and this should not be happing. 11/27/23 vehicle shuts off while driving this has happened three time to us. we cannot drive the car it is not safe. 12/19/23 had it tow to Paradise Chevrolet. This car is not safe to drive. We have a protection Plan its useless.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11553681November 5, 2023
AIR BAGS
Car accident November 3, 2023. A dear ran in front car while traveling 55mps. As the impact took place causing front and of the car to be smashed Air bags in the car did not deployed. Causing head to hit steering wheel.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11549029October 9, 2023
POWER TRAIN, FUEL/PROPULSION SYSTEM, ENGINE
2013 Chevrolet Sonic 1.8 L , fuel system lean ,mass airflow sensor, in limp mode preventing acceleration, gas tank when added gas....shuts down after start up-fuel system/gasoline; may cause possible fuel leak and could combust, alarm system and locks don't properly function - electric system equipment, insufficient welds...around fuel tank and front of vehicle on bottom by driver's side could also cause combustion, bcm codes that came up were communication, electrical, fuel, windows, and airbags! AutoZone codes were po171 and co561-77,I looked up recalls , several came up for my make and model but weren't specific to my vin# however my vehicle is doing everything pertaining to them! And I looked up if there was any special coverage on it and said there is...before 120k miles or ten years time. And I was never notified of it & never received anything in the mail ...
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11545878September 21, 2023
ELECTRICAL SYSTEM
First sign of problem - Sept. 2021. Driving on highway at about 35 mph. Simultaneously, engine quit running, door locks unlocked and all dash lights came. In a matter of less than a second the doors relocked, forward momentum of vehicle caused transmission to kick start the engine and jolt forward rather violently. Then the dash lights went off and the vehicle resumed normal operation. This continued to happen with increasing frequency. I took the vehicle to the local Chevy dealer to set up an appointment for service. When I explained the problem to the representative, he told me that the battery was the likely cause. I went to an auto parts store and had the battery checked. It did, indeed, have a bad cell. I replaced the battery and the car operated fine for several months but the problem began to recur, infrequently at first but continued to worsen. I discovered later that the same problem also happened when when the car was sitting idling. The difference was that without the forward momentum of the car, the engine did not restart and required being shifted into neutral and started with the key. Also, when driving at a speed of less than about 30 mph, the forward motion was not enough to kick start the engine and shifting into neutral and using the key to restart was necessary while coasting in traffic. Final symptom, the above has happened only now the dash lights go out and the vehicle does not respond at all. After several minutes and several attempts the lights come back on and the vehicle runs. The car had 55,563 miles on it when I bought it and in just over 3 years, I have put 6,237 miles on it and it now sits because I am afraid to drive it. I have had the vehicle back at the dealer twice since having the new battery installed. They simply tell me that they cannot recreate to get a code and therefore cannot help.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11541260August 28, 2023
ELECTRICAL SYSTEM
My car lock and unlocks when I did not hit any buttons. The remote start does not work sometimes. The battery loses connection from time to time with a brand new battery.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11541262August 28, 2023
ELECTRICAL SYSTEM
My car lock and unlocks when I did not hit any buttons. The remote start does not work sometimes. The battery loses connection from time to time with a brand new battery. I own 2 of these cars and the same exact thing is happening. There needs to be a recall on this
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11538672August 15, 2023
ELECTRICAL SYSTEM
Purchased 2012 Chevy Sonic for my son so that he can drive around as he is a student driver. Purchased on July 27th and pickup on the 29th on 30th Morning driving the car on the highway the car stopped while in drive mode and luckily no accident. reached out to the dealer i towed the car to dealership. First they told me is ready nothing wrong and said there is a problem with the key they didn't program it i picked up the car on august 2nd and while driving 5 miles it was doing stalled on the Highway near Natick Mall the Natick police came and tried to move the car to safe spot. since 12 day the car is with them on 10 August they told me that they are taking to Chevy dealership on the 11th and received a call from Dealership on 14th that they will do diagnosis today and i just got of the phone with the service manager she they the body control module need to be replaced and they spoke with USA motor sport salesman [XXX] He denied to fix and said he will bring old Body Control module from used car and will do reprogram i called the owner who is the ruddiest person in the World he started abusing and using false Language i am going to reach out to Attorney General Office and complain. he is saying i cannot call him when the car is ready he will call i need to report this to higher Authorities THE CAR IS STALLED WHIILE DRIVING INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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