Chevrolet Silverado Complaints

32,421 consumer complaints on file.

#11672887July 11, 2025
ELECTRICAL SYSTEM
See recall N232426400 or customer satisfaction recall N232426401. My tailgate opens on its own and the button has quit working manually. My truck is apparently not a part of the recall?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11672908July 11, 2025
ELECTRICAL SYSTEM
The contact owns a 2021 Chevrolet Silverado 1500. The contact stated while driving at various speeds, or while attempting to reverse, the infotainment system displayed a blank screen; however, approximately a minute later the infotainment screen displayed as intended. The contact stated that the radio became silent and then thirty seconds later the infotainment system operated as intended. A dealer was contacted. The vehicle was taken to the dealer where it was determined that the infotainment system needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and opened a case. The approximate failure mileage was 44,540.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11672926July 11, 2025
ELECTRICAL SYSTEM
There is no sound from the entertainment system, this happens randomly about once a week. The Safty concern is that when this happens there is no sound for anything including directionals, other warnings and this can cause a Safty issue. The only way to have the system work again is to shut the vehicle off for ten minutes and restart. My vehicle has had the software updated at the dealership about every three months since I purchased it, and to no avail.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11672942July 11, 2025
POWER TRAIN, VEHICLE SPEED CONTROL
This vehicle has been driven only on highway and local paved suburban roads. Fully maintained per Manufacturer recommendations. This vehicle has never been used to tow. Transmission suddenly failed during driving creating an unsafe condition on a 55mph busy road.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11672954July 11, 2025
POWER TRAIN
I had the lifters and camshaft fail in my truck as a result of the faulty fuel management system GM put in these trucks during these years of manufacturing. I was driving my kids to an appointment when they failed in the middle of the highway, leaving the truck unable to run. I have reported the problem to the dealer as well as reported to GM directly. I have spoken with 3 different garages, all of which have made it a point to tell me this is a common issue in these trucks. Prior to this happening, there were no lights on to warn me of this problem. The repair cost is $12,000 and that is to put the same parts in the failed the first time. I don’t know many consumers that can afford the costs of these repairs when GM knows this is an issue but refuses to do anything about it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11672558July 10, 2025
POWER TRAIN, ENGINE
Component/System Failed: Power Train – specifically, the #6 lifter failed and is available for inspection upon request. Safety Risk: The failure caused noticeable engine misfiring, loss of power, and abnormal ticking sounds, which could potentially lead to engine stalling while driving. This creates a serious safety risk, especially during highway driving or merging situations. Confirmation of Problem: The issue was confirmed by a certified GM dealership technician, who diagnosed the failure of the #6 lifter. They advised that the lifter and potentially the camshaft need replacement. Inspection: The vehicle has been inspected by the dealership service department. No inspection has been conducted by police or insurance at this time. Warning Signs: Prior to failure, there were no warning lamps. However, the vehicle began exhibiting a noticeable ticking noise followed by rough idling and reduced performance approximately 71,000 miles.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11672588July 10, 2025
POWER TRAIN
Having transmission issues like other silvardos but not included in recall
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11672590July 10, 2025
POWER TRAIN
Having transmission problems but include in recalls like other silverados
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11672606July 10, 2025
STEERING
When turning the power steering gave out and made the truck completely lose power while going and turning at a slow speed
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11672609July 10, 2025
ENGINE, FUEL/PROPULSION SYSTEM
TSB PIP5776. 87000 miles failed. dealer quote ($9,000) to repair lifter and bent camshaft. Gm said they aren't helping and my next step is get a attorney. Mention 10% “goodwill” offer and lifter collapse + bent cam
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11672400July 10, 2025
FUEL SYSTEM, GASOLINE, ENGINE AND ENGINE COOLING, POWER TRAIN:AUTOMATIC TRANSMISSION
See attached document for complaint.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11672413July 10, 2025
ENGINE, POWER TRAIN
The contact owns a 2020 Chevrolet Silverado 3500. The contact stated that the check engine warning light was illuminated. Additionally, the vehicle later failed to start and became undrivable. The dealer was notified of the failure and an appointment was scheduled for diagnostic testing and for the manufacturer internal recall repairs. The vehicle was not diagnosed or repaired. Additionally, the contact became aware that the VIN was included in NHTSA Campaign Number: 24V797000 (Power Train); however, the local dealer was contacted and informed the contact that the dealer was not aware of the recall. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue via email, but no assistance was provided. The failure mileage was approximately 28,000. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11672415July 10, 2025
ENGINE AND ENGINE COOLING
See attached document for complaint.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11672450July 10, 2025
SERVICE BRAKES, ENGINE, POWER TRAIN
Vehicle lost engine power on the road. Light display came on stating engine reduce power. It would not pull the trailer. Had to pull over and the display went away only to appear again later. We brought vehicle to chevrolet dealer . The part needed to hopefully fix is on backorder. There is also recall with no available remedy. This is a revenue generating vehicle. We had this problem happen on and off. Dealer didn't want us to bring in until the light physically stayed on dashboard for them to assess vehicle. It was now been in shop for over 2 months
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11672139July 9, 2025
ENGINE
Supporting Facts: • Unknown [XXX] bought a 2024 Chevy Silverado 1500 Crew ZR2 4WD VIN: [XXX] at C. Harper Chevrolet, [XXX] [XXX], Deal# [XXX], Paid $78.211.16 ➢ GM ordered a stop sales on April 2025 on all the dealer lots. They sold it to [XXX] after the stop sales was issued. ( No engine, Crankshaft Position Sensor Diagnostics recall inspection or 40 Wgt. oil change was issued. This was required before sales. (Recall N252494001) Release date: April 2025. I requested twice at two chevy dealerships for the engine to be inspected and fixed. No resolution was provided and they refused to fix it. ➢ GM issued a recall for Chevy Silverado 1500 equipped with the 6.2-liter V-8 gasoline engine. ➢ NHTSA.gov website “Part 573 Safety Recall Report”. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11672146July 9, 2025
POWER TRAIN, SERVICE BRAKES, UNKNOWN OR OTHER
While driving, speed can vary, but yesterday we were going almost 50, and the transmission or brakes lock up which causes the back axel to lock up and the tire squeal, similar to slamming on the brakes. It caused my truck to sway side to side and scare the hell out of my son. Definitely not safe. The local dealer says it is a stuck valve or something. It has caused the engine light to come on multiple times, but will go off after 24 hours or so. But it keeps occurring. Happened 3 times on 7-8-25. Give a whiplash feeling to the body as well. One coded P0747 Transmission Solenoid Valve 1 Stuck on invalid configuration Other time was P0700 Transmission Control Module Requested Malfunction Please issue a recall so this can be resolved before an accident or injury occurs.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11672207July 9, 2025
ENGINE
My vehicle has almost 53,000 miles, I went for an oil change, hasn't even been 5,000 miles since last one, and I had no oil on the dipstick. I wanted to get it changed before a short trip. Glad I did. This could have caused the engine to blow up. I didn't know new vehicles could lose oil like that . The problem was confirmed by an independent oil change station where I always go. No inspections have been done by anyone. No warning lights came on telling me that the oil was low. No other issues prior to this.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11672213July 9, 2025
ENGINE
My 2020 Chevrolet Silverado 1500 LT with the 3.0L Duramax diesel engine has experienced three separate failures of the coolant control valve over a span of less than two years. Each failure resulted in the vehicle entering reduced engine power mode, which drastically limits acceleration and the ability to maintain safe driving speeds — particularly dangerous on highways or in heavy traffic. Chronology of Failures: October 2023: First coolant control valve failure. Part was backordered. Repair took ~6 weeks. June 2024: Second failure of the same part. Another 6-week delay in repair due to part availability. June 2025: Third failure of the same part. Vehicle is currently inoperable and unsafe to drive. Each time, the failure triggered a check engine light and immediately placed the truck into reduced power mode. This issue significantly compromises driver safety, especially in high-speed or congested environments, where limited acceleration can increase the risk of collisions. Safety Concerns: Loss of acceleration power at critical times (merging, overtaking, etc.) Unpredictable vehicle behavior Extended unavailability of parts leads to prolonged periods without a functional vehicle Possible underlying design flaw or recurring part defect Given the recurrence, safety risks, and the number of similar complaints I have seen from other owners, I believe this is a widespread and systemic defect that deserves NHTSA investigation. Requested Action: I urge the NHTSA to investigate the frequency and root cause of coolant control valve failures on the 3.0L Duramax engine in the 2020–2022 Silverado models. This is not an isolated incident, and repeated failures of a critical engine cooling component warrant a safety recall or technical service bulletin (TSB) requiring redesign or replacement with a permanent fix.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11672240July 9, 2025
POWER TRAIN, LATCHES/LOCKS/LINKAGES:TAILGATE:LATCH
The contact owns a 2024 Chevrolet Silverado 1500. The contact stated while driving 91 MPH, the vehicle was shaking erratically. No warning light was illuminated. The vehicle was taken to the dealer; however, the failure was not duplicated. The contact was informed that it might take a week to complete the diagnostic testing. In addition, the contact stated while driving at an undisclosed speed, the tailgate independently unlatched. The vehicle was taken to the dealer; however, the failure was not duplicated. The contact was informed that the tailgate switch would be replaced, however the part was on order. The contact stated that the tailgate switch was not replaced. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. In addition, the contact stated that the failure was intermittent but had occurred four times. The contact stated that tools and other items were lost because of the failure. In addition, the contact stated that on one occasion the tailgate independently unlatched, and the tailgate almost struck the vehicle behind the contact's vehicle. The contact stated that the vehicle was taken to several different dealers because of the persistent failures. The manufacturer was not made aware of the failure. The failure mileage was approximately 1,900.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11672248July 9, 2025
POWER TRAIN, ENGINE
My truck is experiencing what is commonly known as the Chevy shakes. Whenever the transmission goes over 2000RPM or below 2000RPM my truck jumps. Also, the rear wheels lock up for a short time while I start driving for about 50 feet. Almost as the brakes are pressed slightly.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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