Chevrolet Impala Complaints
10,446 consumer complaints on file.
- #11139263October 9, 2018ENGINE
ON OCTOBER 4 WHILE DRIVING ON A 2 LANE HIGHWAY IN ASH FLAT, ARKANSAS,MY 2014 CHEVROLET IMPALA'S ENGINE QUIT RUNNING SUDDENLY. I HAD NO POWER WHATSOEVER. FORTUNATELY, I WAS ABLE TO REACH THE SHOULDER OF THE ROAD. AFTER TURNING THE KEY OFF I THEN BACK ON I WAS ABLE TO START THE ENGINE. IT SEEMS TO BE OKAY. I SHUDDER TO THINK WHAT COULD HAVE HAPPENED ON A BUSY INTERSTATE. NEEDLESS TO SAY, I AM APPREHENSIVE ABOUT DRIVING THIS VEHICLE IN HEAVY TRAFFIC. I NOTICED THERE HAVE BEEN TWO OTHER SIMILAR INCIDENTS REPORTED ON SAME YEAR/MODEL CARS, I HAVE 55,000.MILES ON MY VEHICLE.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11139311October 9, 2018AIR BAGS
TL* THE CONTACT OWNS A 2014 CHEVROLET IMPALA. WHILE DRIVING AT ANY SPEED, THE "SERVICE AIR BAG" INDICATOR ILLUMINATED. THE CONTACT CALLED HEAFNER MOTORS INC AT 662-563-7631 (LOCATED AT 935 MS-6, BATESVILLE, MS 38606) AND WAS INFORMED THAT THERE WAS NO RECALL. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE WARRANTY WAS EXPIRED AND THERE WAS NO RECALL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 33,300.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11138882October 7, 2018VISIBILITY/WIPER
NAPA HYBRID WIPER BLADE LOCK DOES NOT STAY CLOSED AND ALLOWS WIPER BLADE TO SLIP IN THE WIPER ARM HOOK. IT COULD COME OFF. NAPA ASSOCIATE KNEW OF THIS PROBLEM AND OFFERED TO REPLACE THE BLADE IF I WOULD BY A MORE EXPENSIVE BLADE. I AM STILL USING THE BLADE AND TRYING TO FIGURE OUT HOW TO MAKE A HOMEMADE FIX BEFORE WINTER. THESE BLADES SHOULD NOT BE SOLD BECAUSE THE BLADE RETAINER LOCK IS POORLY ENGINEERED.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11138930October 7, 2018STEERING, SUSPENSION, WHEELS
2008 CHEVY IMPALA LTZ -- I AM HAVING TROUBLE WITH THE REAR INNER TIRES WEARING DOWN TO THE CHORDS JUST LIKE ALL THE OTHER COMPLAINTS ON HERE. I KNOW IT'S NOT THE TIRE BRAND, ETC. AS I'VE HAD A REPUTABLE MECHANIC PUT ON TWO SETS OF TIRES. I FOUND ARTICLES ON A LAWSUIT AND THE FACT THAT GM WILL FIX THE POLICE CARS WITH THIS ISSUE, BUT NOT THE GENERAL PUBLIC'S. I BOUGHT THIS CAR AS A COMMUTER CAR FOR MY SONS THAT WILL BE COLLEGE STUDENTS AND I NEED IT TO LAST. I WANT A COPY OF THE TSB #08032A THAT ADDRESSES THIS ISSUE. I JUST WANT MY CAR FIXED SO THAT I DON'T KEEP BLOWING THROUGH SETS OF TIRES IT IS GETTING RIDICULOUSLY EXPENSIVE. MY LAST SET WAS SUPPOSED TO WEAR OUT AT 60,000 AND ONLY LASTED 20,000. I AM ACTUALLY ON MY SECOND SET, SO BASICALLY $1600 INTO TIRES ALONE, NOT TO MENTION WHAT IT'S GOING TO COST ME FOR THE SPINDLE/CAMBOR/REAR TIE RODS THAT IS ASSOCIATED WITH THE TSB MENTIONED ABOVE. GM SHOULD BE PAYING FOR THIS AND IT SHOULD BE A MASSIVE RECALL. THESE CARS ARE PROLIFIC IN SOCIETY. LOL....WE BAILED THEM OUT IN 2008, AND THEY WERE CRANKING OUT LEMONS THE SAME YEAR....IRONIC!! GM REFUSES TO TAKE RESPONSIBILITY.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11138809October 6, 2018AIR BAGS
SERVICE AIR BAG ON DASH CAME ON TODAY AFTER A BASIC OIL CHANGE @ A DEALERSHIP
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11138835October 6, 2018ELECTRICAL SYSTEM, SEAT BELTS
THE RADIO WORKS WHEN IT WANTS TO SHOWS A BLANK SCREEN AND DOES ABSOLUTELY NOTHING. MY DOOR CHIMES, IGNITION CHIME, SEAT BELT CHIMES, TURN SIGNAL CHIMES NONE OF THAT WORKS EITHER. NOT SURE IF IT'S AN ELECTRICAL ISSUE. HOWEVER I HAD MY BATTERY AND ALTERNATOR TESTED. HAVE BEEN HAVING THIS ISSUE FOR MAYBE 2 MONTHS NOW.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11138845October 6, 2018ELECTRONIC STABILITY CONTROL (ESC), ENGINE, SUSPENSION
MY VEHICLE EXPERIENCES AN 'ENGINE POWER IS REDUCED' MESSAGE IN ADDITION TO LOSING CAPABILITY OF DRIVING FASTER THAN 40 MPH LIKELY AS A RESULT OF A COMMON FAULT BY THE MANUFACTURER.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11133514October 5, 2018ELECTRONIC STABILITY CONTROL (ESC), ENGINE, STEERING
TAKATA RECALL MY CAR FEEL LIKE ITS LOOSING POWER WHEN I START IT UP AND THE IGNITION HOUSING NEED TO BE REPLACE
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11133273October 4, 2018UNKNOWN OR OTHER
THE ENTIRE TRUNK FILLS WITH WATER WHEN IT RAINS. IT SITS ON THE SPARE TIRE AND WILL EVENTUALLY ROT OUT THE TIRE AND TRUNK. IT'S UPSETTING AS THE ITEMS INSIDE THE TRUNK HAS GOTTEN DAMAGED
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11133048October 3, 2018ENGINE, FUEL/PROPULSION SYSTEM
CAR DRIVES FOR 15 MINUTES THEN DISPLAY AN "ENGINE POWER REDUCED" AND "SERVICE TRACTION CONTROL" LIGHT. CAR HESITATES TO ACCELERATE THE EVENTUALLY CUTS OFF AFTER A "SERVICE THROTTLE BODY LIGHT" COMES ON. CAR CUT OFF ON THE HIGHWAY AT 70MPH. WHENEVER THERE IS A PROBLEM WITH THE CAR THESE LIGHTS COME ON. IT DOESN'T SPECIFY WHAT THE ACTUAL PROBLEM IS.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11133165October 3, 2018STEERING
TL* THE CONTACT OWNS A 2015 CHEVROLET IMPALA. THE CONTACT STATED THAT THE POWER STEERING "DRIVE WITH CARE" WARNING INDICATOR ILLUMINATED AND THE STEERING WHEEL SEIZED. THERE WERE RECALLS FOR THE 2012 AND 2014 MODEL VEHICLES, BUT NOT FOR THE 2015 IMPALA. THE DEALER WAS NOT NOTIFIED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 83,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11133200October 3, 2018STRUCTURE:BODY, ELECTRICAL SYSTEM, ENGINE
SLOW ON TAKE OFF, PASSENGER DOOR DOSENT OPEN ALL THE WAY REAR MAIN SEAL LEAK AIR ACTUATOR GONE OUT
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11132983October 2, 2018VISIBILITY, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2009 CHEVROLET IMPALA. THE CONTACT STATED THAT ALL FOUR WINDOWS BECAME INOPERABLE AND COULD NOT BE MOVED UP OR DOWN. THE VEHICLE WAS TAKEN TO DIVER CHEVROLET (2101 PENNSYLVANIA AVE, WILMINGTON, DE 19806, 302-504-8313) WHERE IT WAS DIAGNOSED THAT ALL THE WINDOW MOTORS WERE FRACTURED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 72,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11132849October 2, 2018STEERING
WHILE DRIVING A COMPLETE LOSS OF POWER STEERING MAKING THE CAR EXTREMELY DIFFICULT / DANGEROUS TO STEER. THE ENTIRE ELECTRIC POWER STEERING SYSTEM NEEDED TO BE REPLACED ALONG WITH THE SIDE DETECTION MODULES. A FRIGHTENING EXPERIENCE.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11132919October 2, 2018POWER TRAIN
BUCKING WHEN SHIFTING GEARS. ENGINE CUTTING OFF. HAD TO REPLACE SOLENOIDS AND TORQUE CONVERTER. PROBLEMS STARTED AT 115,000 MILES.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11132439October 1, 2018AIR BAGS, SEAT BELTS
TL* THE CONTACT OWNS A 2014 CHEVROLET IMPALA. WHILE DRIVING APPROXIMATELY 45 MPH, A DEER CROSSED THE ROAD. THE CONTACT HAD TO MAKE A SHARP LEFT TURN TO AVOID THE ANIMAL AND CRASHED INTO A HILL IN THE WOODS. THE AIR BAGS DID NOT DEPLOY AND THE SEAT BELT DID NOT RESTRAIN THE DRIVER. THE VEHICLE SUSTAINED FRONT END DAMAGE. A POLICE REPORT WAS NOT FILED. THE CONTACT SUSTAINED BRUISED RIBS, AND INJURIES TO THE LEFT ARM AND SHOULDER, WHICH REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS NOT TAKEN TO THE DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 77,390. *TT UPDATED 11/28/18*JB
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 1
- Deaths:
- 0
- #11132220September 29, 2018AIR BAGS
THE AIRBAG REDYNESS LIGHT STAYS ON MOST OF THE TIME BUT IT DOSE GO OFF ONCE IN AWHILE FOR A FEW MINUTES. I UNDERSTAND THIS IS EXTREMELY COMMON AND DATES BACK TO 2009 I STRONGLY FEEL A RECALL ON THIS ISSUE IS IN ORDER BECAUSE POTENTIALLY MILLIONS OFF PEOPLE'S LIVES ARE AT RISK. FROM MY RESEARCH DEALERSHIPS ARE CHANGING $300-400 TO FIX THIS PROBLEM THE PROBLEM SHORTLY RETURNS AND THAT WANT TO CHARGE YOU AGAIN THEY JUST SAY SAVE YOUR RECEIPTS IN CASE A RECALL IS ISSUED. I STRONGLY FEEL GM IS FULLY AWARE OF HOW COMMON THE ISSUE IS AND APPARENTLY THE COST OF A RECALL OUT WEIGHS HUMAN LIFE.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11132050September 28, 2018POWER TRAIN, SUSPENSION, WHEELS
USED CAR PURCHASED WITH APPROX. 72,000 MILES. MAJOR PROBLEMS BECAME APPARENT AT 73,000 MILES APPROX. GRINDING CLUNKING SQUEALING NOISES WERE 1ST WARNING SIGNS. ALL OF THESE NOISES OCCUR ANYTIME THE VEHICLE IS BEING DRIVEN, INTERMITTENTLY, BUT EVERYTIME I TURN LEFT OR RIGHT. THE AC/HEATER WENT OUT BECAUSE THE BLOWER MOTOR FAILED. HANDLING WAS HORRIBLE SO REPLACED MOST OF SUSPENSION PARTS BUT ALIGNMENT REPEATEDLY GOES OUT AND MECHANICS ARE IDIOTS SO THEY JUST SAY THEY ARE STUMPED AND SEND ME AWAY. THAT PROMPTED ME TO RESEARCH ON MY OWN. I LOOKED UP THE SYMPTOMS AND HAVE CONCLUDED THAT THE HUB BEARINGS NEED TO BE REPLACED. WHICH I CANNOT AFFORD SEEING AS HOW I JUST SPENT A FEW GRAND ON OTHER REPAIRS.THEN I FOUND OUT THAT THE TRANSMISSION IS FAILING WHICH MAKES IT JERK WHEN ACCELERATING, DRIVE VERY SLUGGISH, AND MAKES LOUD NOISES AT IDLE AND IN MOTION. THERE IS MORE PROBLEMS THAT WOULD TAKE TOO LONG TO LIST. I CONTINUE TO RESEARCH ALL OF THIS VEHICLES COMPLAINTS AND PROBLEMS AND IT SEEMS LIKE IT IS TIME FOR A REAL RECALL! GM SHOULD BE HELD ACCOUNTABLE FOR MAKING SUCH A NIGHTMARE OF A CAR. I JUST PURCHASED THE CAR FROM A DEALERSHIP FOR $10,000 ONE YEAR AGO AND STILL OWE $8,600. JUST HAD THE CAR APPRAISED AT $3,000, SO I AM UPSIDE DOWN $5,500. I CANNOT TRADE IT IN, CANNOT AFFORD PERPECTUALLY REPAIRING AND WOULD NOT BECAUSE IT SEEMS LIKE THERE IS NO END. IT IS PARKED NOW BECAUSE I CANNOT DRIVE IT ANYMORE, SO I CANNOT GET TO WORK AND MAY HAVE TO HAVE IT REPOSSESED. THIS IS NOT RIGHT!
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11132026September 27, 2018UNKNOWN OR OTHER
THERE'S A TICKING SOUND INSIDE THE DASHBOARD AND IT GET LOUDER AND TICK FOR 5 TO 10 MIN WHEN THE CAR IS OFF AND STARTING UP
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11131763September 26, 2018AIR BAGS, SEATS
TL* THE CONTACT OWNS A 2017 CHEVROLET IMPALA. WHILE DRIVING VARIOUS SPEEDS, THE AIR BAG WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO COUGHLIN GM OF MARYSVILLE (15801 US-36, MARYSVILLE, OH 43040, (937) 644-9000) WHERE THE CONTACT WAS INFORMED THAT THE PASSENGER SEAT SENSOR WAS DEFECTIVE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 31,000. *TT UPDATED 11/28/18*JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0