Chevrolet Impala Complaints

10,446 consumer complaints on file.

#11196014April 13, 2019
ELECTRICAL SYSTEM
SIDE DETECTION MODULES ARE IN AN AREA, REAR BUMPER, WHERE MOISTURE CAN SATURATE THE SENSOR/MODULE WHICH THEN CAUSES A FAULT. THE DASH DISPLAY THEN BEGINS TO FLASH AND TURN OFF AND ON. GAS PEDAL CAN ALSO BE AFFECTED, WHERE YOU CANT CONTROL ACCELERATION. THIS HAPPENS WHEN VEHICLE IS STATIONARY AND IN MOTION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11196031April 13, 2019
ENGINE
ON APRIL 9TH OF 2017, OUR 2002 IMPALA LS WAS BROUGHT IN TO HAVE THE VEHICLE SERVICED DUE TO THIS RECALL: THESE VEHICLES HAVE A CONDITION IN WHICH DROPS OF ENGINE OIL MAY BE DEPOSITED ON THE EXHAUST MANIFOLD THROUGH HARD BRAKING, WHICH MAY RESULT IN AN UNDER HOOD FIRE. THIS WORK WAS DONE IN APRIL 2017: DEALERS WILL REPLACE THE ENGINES FRONT VALVE COVER AND FRONT-VALVE-COVER GASKET WITH NEW PARTS OF AN IMPROVED DESIGN AND REMOVE THE ENGINES PLASTIC COVER AND PLASTIC OIL-FILL-TUBE EXTENSION. SUMMER OF 2017 WE HAD THE OIL AND FILTER REPLACED, AND AFTERWARDS LOTS OF SMOKE CAME FROM ENGINE. WE THOUGHT THE MECHANIC HAD SIMPLY SPILLED SOME OIL ON THE ENGINE. SUMMER OF 2018 OIL AND FILTER WAS CHANGED AND SMOKE FROM THE ENGINE COMPARTMENT, WE AGAIN THOUGHT THE MECHANIC HAD SPILLED SOME OIL ON THE ENGINE. IN MARCH OF 2019 THE VEHICLE WAS PARKED, FACING DOWNHILL AT AN ABOVE AVERAGE ANGLE, AND OIL BEGAN TO SEEP OUT OF THE ENGINE AND BURN OF ON THE HOT EXHAUST MANIFOLD LOTS OF SMOKE AND POTENTIAL FIRE HAZARD. THE VEHICLE WAS RETURNED TO BOB MCCOSH, WHO HAD PERFORMED THE ORIGINAL GASKET REPLACEMENT IN 2017, TO HAVE THE ORIGINAL RECALL WORK INSPECTED. UPON INSPECTION A PIECE OF GASKET, ABOUT 2 TO 3 INCHES LONG, WAS FOUND TO BE PROTRUDING FROM BETWEEN THE VALVE COVER AND THE ENGINE. UPON FURTHER INSPECTION OF THIS GASKET, THE EDGE OF THE GASKET VISUALLY APPEARED TO HAVE BEEN CAUGHT BY THE BOLT AS IT WAS TIGHTENED AND THIS EITHER TORE THE GASKET OR WEAKENED IT SUFFICIENTLY SO THAT THE GASKET FAILED. SAID GASKET IS CURRENTLY IN MY POSSESSION. WE KNOW IT FAILED BEFORE THE OIL/FILTER CHANGE IN THE SUMMER OF 2017, BECAUSE OF THE AMOUNT OF SMOKE THAT ISSUED FROM THE ENGINE COMPARTMENT AFTERWARDS. THIS RECALL REPAIR LASTED FAR LESS THAN THE 12MONTH/12,000 MILE WARRANTY. THE VEHICLE, TODAY APRIL 2019, STILL HAS LESS THAN 10,000 MILES SINCE THE ORIGINAL RECALL WORK WAS DONE IN MARCH 2017.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11195750April 12, 2019
ELECTRICAL SYSTEM
SIDE BLIND ZONE MONITORING SYSTEM FAILURE. AT APPROXIMATELY 40,000 MILES PASSENGER SIDE SBZM LIGHT WAS CONSISTENTLY ON THEN SYSTEM FAILED. AT APPROXIMATELY 47,000 MILES DRIVER SIDE LIGHT IS CONSISTENTLY ON. SEEMS TO BE A VERY COMMON ISSUE ON THESE CARS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11195850April 12, 2019
ELECTRICAL SYSTEM
I WAS DRIVING ON 2-LANE ROAD AND THE RIGHT SIDE DETECTION SYSTEM (SDS) INDICATOR LIGHT IN THE SIDE MIRROR CAME ON EVEN WHEN THERE WERE NO CARS OR OBJECTS NEXT TO ME. THE INDICATOR LIGHT WOULD NOT TURN OFF EVEN WHEN THE CAR WAS OFF AND PARKED. NO WARNING MESSAGES CAME UP WHEN THE CAR WAS STARTED. I TURNED THE SDS AND PARK ASSIST OFF IN SETTINGS, BUT THE LIGHT REMAINED ON. I REMOVED FUSE 62 (REAR CAMERA/PARK ASSIST/SIDE BLIND ZONE ALERT) IN THE ENGINE COMPARTMENT FUSE BLOCK TO GET THE LIGHT OFF. I REINSTALLED THE FUSE AND THE LIGHT REMAINED OFF UNTIL THE NEXT TIME I STARTED THE CAR AND IT TURNED BACK ON AND STAYED ON. A FEW DAYS LATER I GOT A WARNING MESSAGE TO SERVICE THE SDS WHEN I STARTED MY CAR. THE BLIND ZONE ALERT SYSTEM INDICATOR LIGHTS DID NOT COME ON AND THE SYSTEM DID NOT WORK AT ALL EVEN WHEN VEHICLES WERE IN MY BLIND SPOT ON THE LEFT OR RIGHT SIDE OF MY CAR. I RECEIVED 3 WARNING MESSAGES WHEN I STARTED MY CAR. THEY SAID TO SERVICE FRONT CAMERA, PARK ASSIST AND SDS. FUSE 62 WAS BLOWN. I REPLACED THE FUSE AND IT IMMEDIATELY BLEW AGAIN. NONE OF THE DRIVER ASSIST SYSTEMS WORKED INCLUDING THE SIDE BLIND ZONE ALERT, LANE DEPARTURE WARNING, FORWARD COLLISION ALERT SYSTEM, PARK ASSIST AND REAR CROSS-TRAFFIC ALERT. I TOOK MY CAR TO LAKE GENEVA CHEVROLET DEALERSHIP. THEY DIAGNOSED THE PROBLEM, WHICH REQUIRED REMOVING THE REAR BUMPER TO CHECK THE 2 SBZA MODULES MOUNTED ON THE INSIDE CORNERS OF THE BUMPER. THEY DISCOVERED CORROSION IN BOTH MODULES DUE TO WATER INTRUSION, WHICH SHORTED OUT THE ELECTRONICS. THEY SAID IT WAS CAUSED BY WATER ON THE MODULE SEAM GETTING INTO IT BY FREEZE THAW. THEY HAD TO REPLACE BOTH MODULES FOR A TOTAL COST INCLUDING LABOR OF $1172. THEY STATED THAT IT WILL HAPPEN AGAIN SINCE IT IS THE SAME MODULE DESIGN AND DUE TO THE MOUNTING LOCATION. CHEVY HAS KNOW ABOUT THIS SINCE BEFORE 5-2017 WHEN THEY ISSUED TSB# 17-NA-154 ABOUT EXACT PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11195877April 12, 2019
ENGINE, POWER TRAIN, VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2006 CHEVROLET IMPALA. THE CONTACT STATED THAT THE TRANSMISSION GEARS FAILED TO PROPERLY CHANGE OVER IN DRIVE TO ACCELERATE. AS A RESULT, THE VEHICLE INTERMITTENTLY DECELERATED AND JERKED. THERE WAS NO WARNING INDICATOR ILLUMINATED. THERE WAS ALSO A DRASTIC REDUCTION IN ENGINE POWER. THE DEALER HAD NOT BEEN CONTACTED. AN INDEPENDENT MECHANIC DIAGNOSED THAT THE CONTROL PRESSURE SOLENOID NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE VEHICLE WAS NOT ABLE TO BE SAFELY DRIVEN AND WAS PARKED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 129,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11195942April 12, 2019
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC), STEERING
MY CAR'S STABILITRACK, BARAKE ASSIST, AND TRACTION CONTROL LIGHTS COME ON EVERYTIME I TURN THE STEERING WHEEL TO THE LEFT. THE CAR HESITATES WHEN GIVING GAS MAKING IT FOR A DANGEROUS SITUATION WHEN GETTING INTO TRAFFIC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11195694April 11, 2019
ENGINE, FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
I LIVE IN HOWARD BEACH, NYC AND SAW AN ODD THING ON LINE INVOLVING A NYPD 106 WHICH IS OUR LOCAL PRECINCT THERE WHERE ONE OF THEIR CHEVROLET MODELS THERE HAD A LIKE MECHANICAL MALFUNCTION AND IT EXPLODED THERE. IT WAS SO CLOSE TO THAT THING IN 1996 WITH TWA FLIGHT 800 THERE REMEMBER THAT? BESIDES THAT, THEY HAD PHOTOS ON GOOGLE PHOTOS OF THE NYPD 106 CAR THERE ALL EXPLODED AND PARKED BY THE CURB WITH THE CAUSE A MECHANICAL MALFUNCTION LIKE REMEMBER TWA FLIGHT 800 IN 1996 THERE WITH THE PLANE THERE THE MECHANICAL MALFUNCTION MADE THE PLANE EXPLODE THERE. YES, I HOPE THIS DOES NOT CONTINUE. THERE IS A PHOTO OF IT ON GOOGLE PICTURES.
Crash:
Yes
Fire:
Yes
Injuries:
0
Deaths:
0
#11195732April 11, 2019
UNKNOWN OR OTHER
BLINDSPOT DETECTOR ON PASSENGER MIRROR NOT WORKING. STARTED FLASHING WHILE DRIVING WITH NO CAR AROUND ON CITY STREET. THEN LIGHT STOP FLASHING AND JUST STAYED ON. GOT HOME TURNED CAR OFF AND LIGHT STAYED ON. NEXT MORNING LIGHT WAS STILL ON BUT THE CAR WAS NOT ON. ON MY WAY TO WORK LIGHT REMAINED ON FOR THE ENTIRE RIDE ON THE HIGHWAY. GOT TO WORK LIGHT REMAINED ON WHEN CAR WAS CUT OFF. LEAVING FOR WORK LIGHT WENT OFF AND NOW WILL NOT COME BACK ON AT ALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11195606April 11, 2019
AIR BAGS, ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM
STARTED WITH SIDE DETECTION LIGHT NOT GOING OFF. THEN SERVICE FOR SIDE DETECTION CAME ON. WITHIN A WEEK I HAD MULTIPLE ERRORS AND SERVICES SUCH AS REAR CAMERA, FRONT CAMERA, COLLISON PREP, PARK ASSIST. REPLACED FUSES EVEN THOUGH NOTHING WAS WRONG WITH THEM. SAME LIGHTS. AS THE DAYS GO ON... I AM EXPERIENCING TROUBLES WITH CAR STARTING HAVING TO MANUALLY START/INSERT FOB INTO CENTER CONSOLE. HEATING AND ELECTRICAL INSIDE CAR NOT WORKING, STOPPED IN MIDDLE OF DRIVING AND IT WAS FOGGY AND OBVIOUSLY I COULDN'T DEFROST MY WINDOWS. RESTARTED CAR NUMEROUS TIMES AND THEN HEAT POPPED BACK ON. ALSO IN THE MIDDLE OF DRIVING IT STATES KEY FOB NOT DETECTED AND IT'S LITERALLY IN THE CUP HOLDER. I HAVE CHANGED THE BATTERY RECENTLY AT THE DEALER SO IT IS NOT A FAULTY FOB OR BATTERY. MY TRUNK HAS BEEN JUST POPPING OPEN FOR NO REASON AND SEVERAL TIMES WHILE I WAS DRIVING BUT ALSO WHILE STATIONARY. FOR SOME REASON MY POWER STEERING IS NOW ACTING LIKE IT IS OUT OF FLUID AND GRINDING HOWEVER ALL FLUID IS FULL. IT SEEMS TO BE ALL ELECTRICAL AND VERY SCARY AND UNPREDICTABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11194988April 9, 2019
POWER TRAIN
TL* THE CONTACT OWNS A 2014 CHEVROLET IMPALA. THE CONTACT STATED THAT HE WAS UNABLE TO SHIFT INTO ANY GEARS. THERE WERE NO WARNING INDICATORS ILLUMINATED. HERITAGE CHEVROLET BUICK OWINGS MILLS (11234 REISTERSTOWN RD, OWINGS MILLS, MD 21117, (866) 730-3826) DIAGNOSED THAT THE SHIFT CONTROL CABLE NEEDED TO BE REPAIRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 47,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11195249April 9, 2019
ENGINE
TL* THE CONTACT OWNS A 2010 CHEVROLET IMPALA. WHEN THE CONTACT TURNED OFF THE VEHICLE, A LOUD ABNORMAL, TICKING NOISE WAS HEARD. THE NOISE ALSO OCCURRED WHEN THE ENGINE WAS STARTED AND LASTED AT LEAST ONE MINUTE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO CARL BLACK CHEVROLET (11500 E COLONIAL DRIVE, ORLANDO, FL 32817, 888-449-6517) WHERE IT WAS DIAGNOSED THAT A NEW BLENDER ACTUATOR NEEDED TO BE INSTALLED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 160,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11195261April 9, 2019
STRUCTURE:BODY, EXTERIOR LIGHTING
GASKET SEALS ON THE REAR LIGHTS ARE LEAKING AND THE TRUNK IS FILLING WITH WATER WHERE THE SPARE TIRE IS STORED. CAUSING FAULTY BRAKE LIGHTS AND WATER DAMAGE TO THE BODY OF THE CAR AND BLACK MOLD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11195313April 9, 2019
ELECTRICAL SYSTEM, ENGINE
RECENTLY PURCHASED THIS VEHICLE 3 MONTHS AGO TOOK IT IN FOR A ROUTINE OIL CHANGE AFTER DRIVING IT FOR SEVERAL MILES AND FILLING THE GAS TANK LOUD EXHAUST SOUND WITH AN ONSTAR DIAGNOSTIC P0151 CODE APPEARED. THINKING THERE WAS WATER IN THE LINE I PURCHASED HEAT TO REMOVE THE MOISTURE WITH NO RESULTS. I PROCEEDED TO OPEN THE HOOD OF THE CAR FOR INSPECTION AND FOUND THE OXYGEN SENSORS LYING IN THE COOLING FANS AND THE CATALYTIC CONVERTER DISCONNECTED FROM THE ENGINE BLOCK. THE PLATE WAS STILL CONNECTED WITH NEW NUTS AND BOLTS BUT THE PART LOOKED RUSTED WHICH SEEM ODD FOR A CAR THIS NEW AS A RESULT OF THE HEAT ESCAPING THE ENGINE BLOCK VIA THE OPENING THE COOLING FANS MELTED. I CHECK FOR RECALLS ON THIS MODEL AND THERE WERE NONE SHOWING VIA SEVERAL SOURCES INCLUDING THE MANUFACTURER'S WEB SITE. THE ISSUE COULD HAVE CAUSED SEVERE DAMAGE TO THE ENGINE AND ELECTRICAL SYSTEMS WELL DUE TO THE HIGH TEMPERATURES FROM THE ENGINE BLOCK UNDER THE HOOD OF THE VEHICLE. THE VEHICLE WILL OPERATE AND DRIVE IN THIS CONDITION SHOWING A CHECK ENGINE LIGHT ON THE INSTRUMENT PANEL. WHAT SEEMED ODD WAS THE BOLTS WERE SHINY AND THE PLATE WAS DISCOLORED AS SEEN IN ATTACHED PHOTOS. THE WELDS WERE ALSO A CONCERN AS WELL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11194618April 8, 2019
STEERING
TL* THE CONTACT OWNS A 2014 CHEVROLET IMPALA. WHILE DRIVING, THE STEERING WHEEL SEIZED WHILE MAKING A LEFT TURN. AS A RESULT, THE VEHICLE CRASHED INTO A WALL. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TOWED TO THE CONTACT'S HOME. KINGDOM CHEVROLET (6603 S WESTERN AVE, CHICAGO, IL 60636, (877) 921-8488) AND THE MANUFACTURER STATED THAT THERE WAS NO RECALL ON THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 100,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11194710April 8, 2019
ELECTRONIC STABILITY CONTROL (ESC)
MY SIDE DETECTION WARNING LIGHT CAME ON AND WOULD NOT SHUT OFF, I TURNED MY CAR OFF AND STILL IT WAS ON, UNTIL WHAT SEEMED LIKE THE LIGHTS BURNED OUT IN MY READ VIEW MIRRORS. THE WARNING COMES UP ON MY DASH REPEATEDLY. I JUST RECEIVED A BID TO HAVE IT FIXED, $1200. 00 AND ITS PARTS ARE BACK ORDERED FROM CHEVY. SEEMS PEOPLE EVERYWHERE ARE HAVING THIS PROBLEM ONLINE. I CALLED CHEVY, THEY SAID NO RECALL UNTIL THERE IS A "SAFETY CONCERN", NOT COVERED UNLESS YOU ARE UNDER YOU 36K MILES. I AM NOT, SUPER FRUSTRATING TO PAY THAT MUCH TO HAVE A "CONVENIENCE" FEATURE FIXED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11194738April 8, 2019
SERVICE BRAKES, PARKING BRAKE
TL* THE CONTACT OWNS A 2015 CHEVROLET IMPALA. WHILE DRIVING 50 MPH, THERE WAS AN ABNORMAL ODOR OF BURNING BRAKE PADS. ON SEVERAL OCCASIONS, THE PARKING BRAKE ENGAGED INDEPENDENTLY AND, SOMETIMES, TOOK AN EXTENDED AMOUNT OF TIME TO DISENGAGE. THE VEHICLE WAS TAKEN TO ATHENS CHEVROLET (LOCATED AT 4110 ATLANTA HWY, ATHENS, GA 30606, (706) 549-3512). THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V541000 (PARKING BRAKE). THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 71,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11194782April 8, 2019
ELECTRICAL SYSTEM
WHILE DRIVING, SIDE DETECTION SYSTEM WARNING LIGHT APPEARS. 66800 MILES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11194786April 8, 2019
ELECTRICAL SYSTEM
SIDE DETECTION MODULE DEFECTIVE DUE TO BEING EXPOSED TO ELEMENTS (RAIN MUD SNOW SALT) CAUSE ELECTRONIC FUNCTIONAL ISSUES WITH POWER STEERING AIR BAG REVERE BACKUP ASSIST ENTIRE GAUGE MALFUNCTION.. GENERAL MOTORS WILL NOT RECALL THIS IS A SERIOUS SAFETY ISSUE WITH COUNTLESS COMPLAINTS ON CAR GURUS WEBSITE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11194403April 7, 2019
AIR BAGS, ENGINE, UNKNOWN OR OTHER
RECALL ID 240424 RECEIVED THIS FROM CREDIT KARMA. CURRENTLY OUR CAR IS HAVING OVERHEATING ISSUES. ENGINE COOLING ISSUES,EXHAUST MANIFOLD/HEADER/MUFFLER/TAILPIPE, OIL LEAKING ON TO MY EXHAUST I'M AFRAID TO DRIVE IT, AFRAID IT MAY CATCH FIRE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11194427April 7, 2019
ELECTRICAL SYSTEM
WHEN THE REAR DETECTION SYSTEM CONTROLLER GET CONTROLLER IT CAN TAKE DOWN THE VEHICLE COMMUNICATION BUSS WHICH TAKES OUT ALL FUNCTIONALITY OF THE INSTRUMENT CLUSTER. ALL GAUGES QUIT WORKING AS WELL AS TURN SIGNALS. THE VEHICLE WAS IN MOTION WHEN THIS ISSUE OCCURRED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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