Chevrolet Impala Complaints

10,446 consumer complaints on file.

#11222958June 27, 2019
ELECTRONIC STABILITY CONTROL (ESC), ENGINE, VEHICLE SPEED CONTROL
REDUCED ENGINE POWER, STABILITRAC AND TRACTION CONTROL MESSAGES. WHILE DRIVING 2010 IMPALA .COMES ON WITHOUT WARNING CAR LOSES POWER DOWN TO 20 MPH I WAS DRIVING 55 MPH ON HIGHWAY PULLED OVER SHUT CAR OFF WAITED FEW MINUTES CAR RESTARTED THEN NOT 5 MINUTES LATER DID SAME THING ONLY THIS TIME ENGINE SHUT OFF WAS ABLE TO COAST OFF ROAD THANK GOODNESS CALLED GM THEY TOLD ME IT WAS OUT OF WARRANTY BUT WAS UNDER SPECIAL CONDITIONS .TAKE IT TO GM DEALER SO FEW DAYS LATER GOT IN IT TO TAKE TO DEALER ,NO LIGHTS ON DROVE FINE .DEALER TOLD ME TO BRING IT BACK IF AND WHEN WARNING LIGHTS CAME ON AGAIN WOW! READ THIS SAME ISSUE ON FORUMS GM SHOULD HAVE A RECALL ON THIS VERY DANGEROUS ISSUE .CALLED GM BACK AFTER GETTING HOME THEY MORE LESS TOLD ME YES IT SHOULD HAVE BEEN A RECALL BUT IT ISN'T SO HAVE GOOD DAY THE COST IS ON YOU
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11222645June 26, 2019
FUEL/PROPULSION SYSTEM
P0442(EVAP SMALL LEAK) USING EVAP TOOL J-41413-200,PRESSURE TESTED THE EVAP SYSTEM WHILE PERFORMING SYSTEM SEAL.FOUND THAT THE EVAP PURGE SOLENOID IS LEAKING.PLUGGED THE EVAP PURGE SOLENOID PORT AND FOUND EVAP PRESSURE LOSS NOT PRESENT. REVIEWED TECH 685 AND 201 HISTORY.PARTS WARRANTY CAUSE:FAILED PURGE SOLENOID FAILURE INSTALLED NEW EVAP PURGE SOLENOID.RETESTED AND VERIFIED SYSTEM SEAL. GM PARTS WARRANTY LO: 4025690 1.2 0329/6579 ORIGINAL RO# 495351 58101 MILES 03/14/2019 I HAD THIS CAR IN FOR THE SAME REPAIR MARCH 14, 2019 AND AGAIN JUNE 26, 2019. WHAT IS WRONG WITH THIS CAR THAT THIS PART GOES OUT SO OFTEN?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11222378June 25, 2019
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC)
STABLE CONTROL AND ABS LIGHT COMES IN WHEN I STAR ON WET PAYMENT I HEAR NOTICE AND SLIGHT VIBRATION, BUT LIGHT GOES OFF AND ON AT VARIOUS TIMES, NOY LOG ENOUGH FOR DEALER TO CHECK IT OUT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11222108June 24, 2019
ELECTRICAL SYSTEM
THIS WAS A HERTZ RENTAL CAR I PICKED UP AT THE ORLANDO, FL AIRPORT. JUNE 2, 2019. THERE WAS NO OPERATORS MANUAL IN THE CAR. IT WAS 10 PM AND I HAD TO DRIVE 90 MILES TO MY DESTINATION. ABOUT 30 MINUTES ON THE HIGHWAY TO CHECK OIL LIGHT CAME ON. I TRIED TO CLEAR THE NOTICE BY PRESSING SEVERAL BUTTONS ON THE DASH BOARD. THEN I THOUGHT I FOUND THE CORRECT BUTTON AND PRESSED IT. IT WAS THE CAR START AND OFF BUTTON. THE CAR IMMEDIATELY SHUT OFF INCLUDING ALL THE LIGHTS. O WAS GOING 65 MPH AND SUDDENLY THE ROAD WAS PITCH BLACK. THE ENGINE HAD TURNED OFF SO I COULD NOT HOLD MY SPEED. I SLOWLY PULLED OVER TO THE SIDE. (TURN SIGNALS WERE NOT WORKING AT THIS TIME). WHEN I COMPOSED MYSELF, I PUT THE CAR IN PARK AND RESTARTED IT. THANKFULLY THERE WERE NO OTHER CARS AROUND SINCE THE CAR WAS TOTALLY DARK AND WITHOUT POWER AT 65 MPH. I WAS VERY FORTUNATE. I AN BAFFLED THAT CHEVROLET WOULD NOT HAVE CAUGHT THIS FLAW BEFORE PUTTING THESE CARS ON THE ROAD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11222141June 24, 2019
POWER TRAIN
TL* THE CONTACT OWNS A 2015 CHEVROLET IMPALA. WHILE DRIVING, THE SPEED FAILED TO EXCEED 50 MPH AND THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO COURTESY CHEVROLET BUICK GMC (1220 E STONE DR, KINGSPORT, TN 37660, (423) 343-5036) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION FLUID WAS DIRTY AND NEEDED TO BE FLUSHED. THE VEHICLE WAS REPAIRED. THE VEHICLE WAS TAKEN TO JACKSON CHEVROLET BUICK GMC (1975 N MAIN ST, LAFAYETTE, GA 30728,(706) 638-4222) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 79,361.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11222251June 24, 2019
UNKNOWN OR OTHER
I HAVE A LEAK IN THE TRUNK THAT CHEVY SENT OUT CUSTOMER ACTION ON BUT THEY LEFT MY CAR OUT OF THIS RECALL. THE TAIL LAMP GASKET WAS NOT INSTALLED PROPERLY AND THE DEALER ARE TO FIX THIS PER LETTER. THE LETTER EXPIRED IN 2016 BUT I WAS NEVER INFORMED. I STARTED GETTING WATER IN THE TRUNK TOOK IT IN AND THEY WANTED TO CHARGE ME TELLING ME ITS A VERY COMMON OCCURENCE ON THIS VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11222335June 24, 2019
ELECTRICAL SYSTEM
TAKATA RECALL. IGNITION KEY STAYS STUCK WON'T RELEASE KEY I'VE SEEN SO MANY COMPLAINTS ON THIS ISSUE AND THE GAS CAP MAKES ENGINE LIGHT COME ON WHAT'S GOING ON!!! I'M ON 2ND GAS CAP
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11221995June 23, 2019
ELECTRICAL SYSTEM
BLIND ZONE ALERT MESSAGE IS DISPLAYED ON THE DRIVER INSTRUMENT CLUSTER (DIC) DUE TO WATER INTRUSION. CHEVROLET IS REPLACING THE PART(S) UNDER WARRANTY BUT THE PART(S) ARE CURRENTLY NOT AVAILABLE AND HAVE BEEN ON BACK-ORDER FOR SEVERAL WEEKS. THE FOLLOWING THREE (3) SAFETY FUNCTIONS ARE NOT OPERATING: "REAR CROSS TRAFFIC ALERT", "REAR PARK ASSIST" AND "LANCE CHANGE ALERT WITH SIDE BLIND ZONE ALERT". ALSO HAVE NOTICED THE "FORWARD COLLISION WARNING ALERT" IS NOT FUNCTIONING. GM CUSTOMER CARE STATES THE PART(S) ARE ON ORDER. ESTIMATED DELIVERY TIME IS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11221959June 23, 2019
ELECTRICAL SYSTEM
BLIND SIDE DETECTORS MALFUNCTION, SMELL OF WIRE BURNING IN THE CAR, ALL DASHBOARD SYSTEMS STOPPED WORKING WHILE DRIVING ON HIGHWAY.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11221684June 21, 2019
ELECTRONIC STABILITY CONTROL (ESC), VEHICLE SPEED CONTROL
THE CRUISE CONTROL BUTTON STICKS, WHEN BEING PUSHED IT CLICKS HARD TO GET TO WORK. THE MOST IMPORTANT STARTED A COUPLE OF WEEKS AGO WITH THE STEERING WHEEL ON MOVING AND PUSHING THE GAS MAKES A CLUNKY AND GRINDING SOUND AND FEEL, THE VEHICLE DOES NOT GO ANYWHERE THEN, THE STABILITY LIGHT COMES ON. THE CAR STARTS MOVING, AND THE WHEEL FREES UP AND THE LIGHT GOES OUT. THIS IS EVERY TIME I'M TURNING LEFT AFTER FROM A STOPPED POSITION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11221690June 21, 2019
ELECTRICAL SYSTEM
ACCORDING TO AN APRIL 2019 LETTER FROM CHEVROLET/GM, SIDE BLIND-ZONE ALERT SENSOR IS KNOWN TO NEED REPLACEMENT. THEIR LETTER SAYS TO HAVE IT REPAIRED AT ANY GM DEALER, BUT THERE ARE NO PARTS AVAILABLE. I'VE CALLED THE DEALER 3 TIMES AND THEY HAVE NO ETA FOR THE BACK-ORDERED PARTS. TODAY I CALLED GM DIRECTLY AND THEY DO NOT EVEN HAVE AN ETA FOR WHEN THESE PARTS MAY BE AVAILABLE. THE REP I SPOKE TO TODAY REALIZED THIS WAS PRETTY ABSURD, BUT OBVIOUSLY PROVIDING THE PARTS GOES ABOVE HIS PAY GRADE. I DON'T KNOW WHAT ELSE TO DO.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11221825June 21, 2019
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM
MY SIDE DETECTION SYSTEM HAS FAILED AND NOT WORKING ON MY 2015 CHEVY IMPALA LT. MY CAR NEARLY CAUGHT ON FIRE TWICE NOW. WHITE SMOKE WAS BILLOWING FROM MY TAILLIGHTS AND BEFORE THAT MY ENTIRE INSTRUMENT CLUSTER WENT DEAD. AT FIRST IT SAID TO HAVE IT SERVICED. THEN MY FOB WOULD NO LONGER UNLOCK MY DOORS WITHOUT MANUALLY USING IT, THE SAME DAY MY CAR WOULD NOT START. I HAD ALL SORTS OF LIGHTS AND WARNINGS GO OFF. MY WHOLE COMPUTER SYSTEM WENT HAYWIRE THUS NOT BEING ABLE TO START MY CAR. AFTER GETTING MY CAR STARTED, I DID NOT HAVE ANY GAUGES, LIGHTS,NOTHING. IT WAS VERY DANGEROUS DRIVING
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11221130June 19, 2019
AIR BAGS
TL* THE CONTACT OWNS A 2010 CHEVROLET IMPALA. WHILE DRIVING VARIOUS SPEEDS, THE AIR BAG WARNING INDICATOR ILLUMINATED INTERMITTENTLY. THE DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V507000 (AIR BAGS, ELECTRICAL SYSTEM). THE APPROXIMATE FAILURE MILEAGE WAS 143,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11220847June 18, 2019
SERVICE BRAKES
AT HIGHWAY SPEEDS WHEN APPLAYING BRAKES THEIR IS A FIBREATIING FEEL ON BRAKE PETAL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11220572June 17, 2019
STEERING
I WAS PULLING OUT OF THE GAS STATION ON TO A BUSY HIGHWAY WHEN THE STEERING WHEEL BECAME VERY DIFFICULT TO MOVE AND A MESSAGE CAME UP ON MY DASH SAYING "WARNING: POWER STEERING SYSTEM FAILURE DRIVE WITH CAUTION. I WAS ABLE TO GET THE CAR TO A PARKING LOT AND POWER CYCLE WITH NO EFFECT. AFTER LETTING THE CAR SIT FOR 15 MINUTES I RESTARTED IT AND THE POWER STEERING WAS WORKING NORMALLY. THIS IS THE SECOND TIME IT HAS FAILED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11220304June 15, 2019
POWER TRAIN
HOT AND COLD THE TRANSAXLE IS SLIPPING AND THEN GRABBING ON ACCERATION WITH HARD SHIFTING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11220312June 15, 2019
STRUCTURE:BODY, EXTERIOR LIGHTING
WATER FILLING TRUNK AND GETTING THE BACK SEAT CARPET WET. MOLD SMELL UNTIL I DISCOVERED THE TRUNK NEEDS TO BE DRAINED. FOUND LEAKING GASKETS ON TAIL LIGHTS. BUMPER NEEDS TO BE REMOVED. COMMON PROBLEM DEALER WILL NOT FIX UNDER WARRANTY. I ONE OF THE TAIL LIGHTS ALSO FAILED. 38K MILES
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11220345June 15, 2019
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC), SUSPENSION
SINCE 2017, UPON STARTING MY CAR I GET ALL OF THE FOLLOWING ALERT MSGS "SERVICE STABILITRAK", *SERVICE BRAKE ASSIST" AND "SERVICE TRACTION CONTROL" ON MY DASHBOARD. I'VE HAD THE CAR INTO LES SCHWAB AND ERROR CODE DIAGNOSTICS DONE BOTH BEFORE AND AFTER BOTH FRONT HUB ASSEMBLIES WERE REPLACED. THE SAME SERVICE MESSAGES STILL CONTINUE TO APPEAR ON THE DASH. LES SCHWAB HAS CHECKED THE HUB SENSOR WIRES REPEATEDLY AND ALL ERROR CODES AND FIND THEM TO BE OK. THEY FIND THE CAR TO STILL HAVE A CRUNCHING NOISE COMING FROM THE FRONT END OF THE CAR, MOST MARKEDLY WHEN TURNING THE WHEEL TO THE LEFT, BUT CAN ALSO BE HEARD WHEN THERE IS A DROP IN ELEVATION, AS WHEN EXISTING A PARKING LOT INTO A SLIGHTLY LOWER ROADWAY. ON JUNE 14,2019, WHILE THE CAR WAS IN MOTION AND TURNING RIGHT AT A STOPLIGHT, THE SAME SITUATION OCCURRED AS HAS WHEN I MAKE A LEFT TURN. THE CAR SUDDENLY ACTED AS THOUGH THE BRAKES WERE BEING APPLIED VERY HARD AND THEN THE CAR HALTED BRIEFLY WITH TRAFFIC BEHIND ME AS THOUGH IT WOULD STALL OUT. I APPLIED THE ACCELERATOR TILL I FORCED THE CAR TO MOVE AROUND THE CORNER AND AFTER ABOUT A MINUTE OF FIGHTING BRAKING RESISTANCE, I WAS ABLE TO REGAIN NORMAL 40 MPH SPEED WITH THE FLOW OF TRAFFIC. THIS OCCURRED ON DRY PAVEMENT WITH NO PRECIPITATION. OUTSIDE TEMPERATURE WAS AROUND 100 DEGREES. BEST DRIVING CONDITIONS WITH NO ROUGH ROADWAY. LES SCHWAB SAID THE PROBLEM WITH THE HUB SENSOR AND LEFT TURNING IS A KNOWN PROBLEM TO THEM AND SAID THEY WISH IT WOULD BE MADE A RECALL ITEM AS IT IS A COMMON PROBLEM NOW. I DON'T FEEL SAFE DRIVING THIS CHEVY IMPALA. LOVE MY CAR BUT WON'T TAKE A CHANCE ON PURCHASING SAME MAKE AND MODEL. I WASN'T SO SURPRISED WHEN RESEARCHING THESE ISSUES ON THE INTERNET TO FIND HUGE NUMBER OF OWNER'S HAVING THE SAME PROBLEMS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11219940June 14, 2019
UNKNOWN OR OTHER
THE WARNING SYSTEM ON THE DRIVER CAR DOES NOT ALWAYS WOR. WILL NOT TELL ME IF BACKING UP IF SOMETHING IS COMING TOWARDS ME FROM THE LEFT SIDE AND THE INDICATOR ON THE DRIVER MIRROE DOES NOT ALWAYS WORK IF A CAR IS APPROACHING ME. I HAVE 63000 MILES ON THE CAR AND I THINK ITS A SAFTY ISSUE AND A FACTORY DEFECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11219478June 12, 2019
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
IN MY 2014 CHEVY IMPALA LT I HAVE NOTICED THAT WHEN IT RAINS OR WHEN WASHING THE CAR WATER SEEMS TO LEAK INTO THE CAR IN THE TRUNK AND INTO THE AREA WHERE THE SPARE TIRE SITS. HOWEVER IT'S NOT NOTICEABLE AS THE CARPET IN THE TRUNK DOES NOT APPEAR TO BE BET UNTILL YOU LIFT IT UP. ANOTHER THING I NOTICED WITH THIS WAS THAT MY LOCKS ON THE DOORS WERE LOCKING AND UNLOCKING BY THEMSELVES AND AT ONE POINT THE VEHICLE DID NOT RESPOND TO THE UNLOCK REQUEST FROM THE TRANSPONDER. I THEN USED ONSTARS REMOTE UNLOCK AFTER TRYING EVERY BUTTON ON THE TRANSPONDER TO GAIN ENTRY TO THE VEHICLE. SHORT TIME AFTER THAT EXPERIENCE I HAVE NOTICED MY PARKING BREAK TO ACTIVATE IT'S SELF AFTER BEING PARKED AND THE CAR BEING SHUT OFF I WOULD COME BACK AND SEE THAT THE PARKING LIGHT WOULD BE ON AND I'D HAVE TO PRESS THE BREAK TO UNLOCK THE PARKING BREAK. WHEN THE CARS PARKING BREAK GOES ON THE CAR IS PARKED ON A FLAT SURFACE. I WANT THE CAR TO REPEAT THE ISSUES SO THEY MAY BE RECORDED ON VIDEO HOWEVER I DON'T WANT TO DAMAGE MY VEHICLE AS I TAKE PRIDE IN THE PRODUCT THAT I HAVE PURCHASED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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