Chevrolet Impala Complaints

10,446 consumer complaints on file.

#11240310July 29, 2019
ENGINE
TL* THE CONTACT OWNS A 2004 CHEVROLET IMPALA. THE CONTACT STATED THAT WHEN HE WAS DRIVING AT 60 MPH, HEAT STARTED COMING THROUGH THE AIR DUCTS AND THE VEHICLE WAS SHUT OFF WITHOUT WARNING. THE CONTACT WAS ABLE TO PULL OVER AND UPON LIFTING THE HOOD TO CHECK THE ENGINE, FLAMES BEGAN DISBURSING FROM THE ENGINE'S MANIFOLD. THE CONTACT THEN GRABBED A FLOOR MAT FROM HIS VEHICLE AND EXTINGUISHED THE FLAMES. THE CONTACT THEN RESTARTED THE VEHICLE AND THE CHECK ENGINE LIGHT ILLUMINATED, THE CONTACT THEN DROVE THE VEHICLE TO A PARKING LOT. NO POLICE OR FIRE REPORT WAS FILED AND NO INJURIES WERE REPORTED. THE DEALER NEITHER THE MANUFACTURER HAVE BEEN INFORMED OF THE VEHICLE FAILURE. THE FAILURE MILEAGE WAS 170,000. *TR CONSUMER STATED YOU COULD OBSERVE THE OIL POURS OUT THE VALVE COVER AND FAILED TO MENTION IT WAS MORE THE FRONT GASKET THAN BACK.*JB *TR 'PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).'*JB
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11240410July 29, 2019
ELECTRICAL SYSTEM
MY BLIND SPOT LIGHT STAYS ON, ON THE PASSENGER SIDE OF MY REAR VIEW MIRROR. ITS BEEN ON FOR 6 DAYS & THE DISPLAY SAYS SERVICE SIDE DETECTION SYSTEM. IT IS ON ALL THE TIME EVEN WHEN THE CAR IS OFF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11240441July 29, 2019
ENGINE
TL* THE CONTACT OWNS A 2002 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THERE WAS AN ABNORMAL ODOR OF BURNING OIL EMERGING FROM THE VEHICLE. ADDITIONALLY, THERE WAS OIL ON THE ENGINE COMPARTMENT. THERE WERE NO WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO MODERN CHEVROLET (5955 UNIVERSITY PKWY, WINSTON-SALEM, NC 27105 (336) 793-5943) BUT, WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 186,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11240475July 29, 2019
AIR BAGS
HAD CAR REPAIRED AND WAS INFORMED THAT THE PASSENGER AIRBAG IS MALFUNCTIONING. I CANNOT AFFORD $900 FOR A NEW ONE. IS THERE SOMEONE WHO CAN HELP ME WITH THIS ISSUE?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11235345July 28, 2019
SERVICE BRAKES, EXTERIOR LIGHTING
I WAS DRIVING AND LADY CAME TO A COMPLETE STOP AT RAIL ROAD TRACK AND I COULDN'T STOP I RAN INTO THE BACK OF HER
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11240176July 28, 2019
ENGINE, FUEL/PROPULSION SYSTEM, EXTERIOR LIGHTING
TAKATA RECALL MY INTAKE MANIFOLD HAVE A RECALL ON IT AND I WOULD LIKE TO BRING IT IN TO GET FIXED. I BOUGHT THE CAR FROM AN AUCTION. ALSO MY FUEL FLOW DOES NOT WORK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11235239July 27, 2019
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, UNKNOWN OR OTHER
WHEN STARTING THE VEHICLE 5E 'SERVICE STABILITRACK' LIGHT WILL TURN ON; THE GEAR WILL BE ON MANUAL INSTEAD OF INT HE PARK POSITION - AND I AM UNABLE TO SWITCH THE GEAR. I AM NOT ABLE TO PUT IT IN DRIVE. I HAVE TO TURN IT OFF AND ON A COUPLE OF TIMES BEFORE IT WILL START ON PARK. THE CAR HAS ALSO SWITCHED TO THE MANUAL POSITION WHEN I'M DRIVING AND MAKING A LEFT TURN. THIS HAPPENS MORE FREQUENTLY AFTER IT'S RAINED THE SERVICE ENGINE LIGHT COMES ON, BUT AFTER A FEW DAYS IT TURNS OFF. THE PROBLEM OF GOING FROM PARK TO MANUAL OR FROM BEING IN DRIVE TO MANUAL HAS HAPPENED BOTH WHILE THE CAR IS IN MOTION OR WHEN IT IS STATIONARY- IT'S ALSO HAPPENED ON A BUSY HIGHWAY OR IN TOWN AT LOW SPEED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11235008July 26, 2019
ELECTRICAL SYSTEM
SIDE DETECTION SYSTEM QUIT WORKING. HOWEVER IT IS CONNECTED TO THE MAIN COMPUTER SO SOMETIMES MY CAR WILL IDLE POORLY AND REV HIGH. THIS COULD PRESENT A HUGE PROBLEM IF IT REVS HIGH WHEN TRYING TO BRAKE FOR A CAR IN FRONT OF ME. I HAVE ALSO HEARD PEOPLE WITH THE SAME MODEL HAVING ISSUES WITH IT STALLING. SO THIS PRESENTS IT'S OWN PROBLEMS. SEEMS NO DIFFERENT THAN THE LOSS OF POWER LIKE GM HAD WITH THEIR IGNITION SWITCHES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11235069July 26, 2019
AIR BAGS
TL* THE CONTACT OWNS A 2010 CHEVROLET IMPALA. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED TO SERVICE THE AIR BAG. PRIME CHEVROLET HYANNIS (508-775-1843, 22 RIDGEWOOD AVE, HYANNIS, MA 02601) WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS EXCLUDED FROM NHTSA CAMPAIGN NUMBER: 16V507000 (AIR BAGS, ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11235072July 26, 2019
ELECTRONIC STABILITY CONTROL (ESC), ENGINE
MY REDUCE ENGINE POWER LIGHT, SERVICE STABILITRAK LIGHT AND ABS LIGHT IS ON ALSO CHECK ENGINE LIGHT.CAR WILL NOT GO OVE 30 TO 40 MPH. THE CAR WILL REDUCE SPEED ON THE HIGHWAY. AND STREETS. I LIVE IN ILLINOIS. I'VE DONE TRIED EVERYTHING. THE CAR WAS IN THE SHOP FOR OVER A MONTH COST ME $1500 TO FIX EVERY ISSUES THE MECHANIC THOUGHT WAS WRONG AND THE CAR STILL HAVE THE SAME ISSUES. I HAVE EVEN JUST RECENTLY BROUGHT A NEW GAS CAP BECAUSE THAT LIGHT KEPT SAYING TIGHTEN. THIS CAN BE REALLY STRESSFUL. I DONT THINK I WILL EVER BUY ANOTHER CHEVY CAR AGAIN. AS I RESEARCH MY ISSUE JUST BY TYPING IN THE PROBLEMS WITHOUT GIVING THE MAKE AND MODEL OF CAR. I SEE ALL THESE PROBLEMS ARE ONLY WITH CHEVY VECHILES. WHAT DO I DO?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11234389July 24, 2019
SERVICE BRAKES, ELECTRICAL SYSTEM, WHEELS
CAR HAS HAD SEVERAL PROBLEMS EVEN AFTER BEING FIXED. ONLY HAD CAR FOR FEW MONTHS AND BARLEY CAN DRIVE IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11234538July 24, 2019
AIR BAGS
THE PASSENGER SIDE AIR BAG ... IF I HAVE A PASSENGER ON FRONT SEAT THE AIRBAGS GOES OFF AND LIGHT COMES O THE DASH SAYING SERVICE AIRBAG... NOW I HAVE NO ONE IN THE CAR WITH ME AND AIRBAG LIGHT IS STILL ON
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11234590July 24, 2019
ELECTRONIC STABILITY CONTROL (ESC), POWER TRAIN
TRANSMISSION TENDS TO LONG SHIFT AT 1ST AND 2ND GEARS CAUSING ERRATIC SHIFTING UPHILL AND SOMETIMES TURNS. UNSAFE! JASPER ENGINES AND TRANSMISSIONS DID UPDATE FOR CLUTCH PLATES AND PRESSURE SOLENOID FOR THIS IS KNOWN TO BE A PROBLEM. HESITATED ACCELERATION WHIM GOING UPHILL. FIRST TRANS WAS INSTALLED IN 2016 OCTOBER
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11234659July 24, 2019
STEERING
DRIVING ON 2 LANE HIGHWAY AROUND 40-45 MPH WHEN SUDDENLY THE STEERING WHEEL BECAME EXTREMELY HARD TO TURN. WARNING MESSAGE "SERVICE POWER STEERING DRIVE WITH CAUTION" POPPED ON. HAD EXTREME RESISTANT TRYING TO TURN INTO A PARKING LOT TO CHECK FOR LOST OF FLUID. NEARLY HIT A CAR TRYING TO GET THE IMPALA INTO THE PROPER RIGHT LANE. AFTER ABOUT 30 MINUTES OF LOOKING IN OWNER'S MANUAL AND SEARCHING IN ENGINE COMPARTMENT TO DISCOVERED THAT THIS IS AN ELECTRIC STEERING. CHECK FOR ANY BLOWN FUSE - FOUND NONE. AFTER ABOUT 45 MINUTES FROM PULLING OVER, RESTARTED THE ENGINE AND FOUND POWER STEERING HAS RETURN TO NORMAL OPERATION. MILEAGE IS 52,454. WILL BE CONTACTING DEALER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11234668July 24, 2019
AIR BAGS
CAN'T GET RAY SKILLMAN TO TALK TO UNLESS I HAND THEM $85.00. LIGHT COMES ON SAYING SERVICE AIR BAGS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11234349July 24, 2019
AIR BAGS
TL* THE CONTACT OWNS A 2015 CHEVROLET IMPALA. WHILE OPERATING THE VEHICLE, THE SERVICE AIR BAG WARNING INDICATOR DISPLAYED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. GUNN CHEVROLET (1650 I-35 NORTH SELMA, TX) AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 44,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11234037July 23, 2019
ELECTRICAL SYSTEM
SIDE DETECTION SYSTEM FAILURE. MODULE ABSORBING MOISTURE. DETECTION LIGHT ON SIDE MIRROR STAYS ON, EVEN WHEN CAR IS OFF. INSTRUMENT CLUSTER FLASHES VARIOUS WARNINGS. GM IS AWARE THAT IT IS DUE TO A DEFECTIVE PART BUT LIMITS COVERAGE TO CERTAIN MILEAGE. SEEMS LIKE A PART THAT COULD CAUSE A FIRE NEAR THE GAS TANK WOULD BE A BIG ENOUGH SAFETY HAZARD TO WARRANT A FULL RECALL. ISSUE FIRST HAPPENED WHILE DRIVING THROUGH TOWN. GAVE WARNINGS ON THE SIDE DETECTION, THEN LIGHT STAYED ON IN THE SIDE VIEW MIRROR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11234079July 23, 2019
STRUCTURE:BODY
WHEN THE VEHICLE IS STATIONARY RAINWATER DRAINS INTO THE TRUNK AND INTO THE SPARE TIME COMPARTMENT. THERE'S A DEFECT WITH THE TAIL LIGHTS AND SEALS BETWEEN THE TRUNK AND REAR OF THE VEHICLE. I'M NOT THE ORIGINAL OWNER AND WASN'T AWARE ANYTHING HAD BEEN DOCUMENTED ON THE ISSUE. FURTHERMORE, I DIDN'T KNOW THERE WAS AN ISSUE UNTIL 2017 WHEN I NEEDED MY SPARE TIRE. HTTPS://STATIC.NHTSA.GOV/ODI/TSBS/2014/SB-10092869-0335.PDF - ISSUE ALREADY DOCUMENTED, BUT I WANTED TO OFFICIALLY REPORT MY PROBLEM BECAUSE I SHOULDN'T HAVE TO PAY OUT-OF-POCKET FOR THE REPAIR, ONLY BECAUSE I WASN'T NOTIFIED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11234080July 23, 2019
STRUCTURE:BODY, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2015 CHEVROLET IMPALA. THE CONTACT STATED THAT THE KEY FOB BUTTONS DETACHED, THE VEHICLE SPONTANEOUSLY STARTED, AND THE TRUNK UNLOCKED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT CALLED SONS CHEVROLET (3615 MANCHESTER EXPY, COLUMBUS, GA 31909, (706) 322-8888) TO INFORM THEM OF THE FAILURES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 47,060.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11234192July 23, 2019
VISIBILITY/WIPER
THE REAR WINDOW IS SMALL AND I DEPEND ON THE BACK UP CAMERA BUT IT IS DARK AND I CANNOT SEE A PERSON BEHIND THE CAR -- THE DEALERSHIP SAYS THAT'S THE WAY IT'S MADE AND GM GOES WITH THEIR DEALERSHIP -- THEY'RE WRONG -- TRIED TO GET IT FIXED SEVERAL TIMES WITH NO LUCK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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