Chevrolet Impala Complaints

10,446 consumer complaints on file.

#10089239October 15, 2004
ENGINE AND ENGINE COOLING
WHILE DRIVING, THE VEHICLE OVERHEATED AND SMOKE EMITTED FROM THE FRONT OF THE VEHICLE. THE CONSUMER WAS ABLE TO MAINTAIN CONTROL OF THE VEHICLE, AND DROVE IT TO THE DEALER FOR INSPECTION. THE MECHANIC DETERMINEDTHAT THE INTAKE MANIFOLD GASKTE HAD FAILED. *AK *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10096802October 14, 2004
AIR BAGS
WHILE DRIVING, THE AIR BAG WARNING LIGHT ILLUMINATED UNTIL THE VEHICLE WAS TURNED OFF. PLEASE PROVIDE MORE INFORMATION. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10095609October 12, 2004
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR
CATALYTIC CONVERTER CLOGGED ON 2002 VEHICLE. THE ENGINE WAS CALIBRATED TO RUN TOO LEAN MAKING THE EXHAUST GASES TOO HOT, LEADING TO PREMATURE FAILURE. NOTICED GRADUAL POWER LOSS SINCE 50,000 MILES BUT THOUGHT IT WAS AIR FILTER. ENGINE LIGHT STILL DID TURN ON. TOOK IN FOR SERVICE AND WAS TOLD IT WAS OK FOR WARRANTY. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10087993October 12, 2004
AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE, ELECTRICAL SYSTEM:IGNITION
THE HORN WAS INOPERATIVE. THE CONSUMER TRIED NUMEROUS TIMES TO ACTIVATE THE HORN. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION. THE MECHANIC INFORMED THE CONSUMER THAT THE COMPUTER SENSOR NEEDED TO BE REPLACED. PLEASE PROVIDE FURTHER DETAILS. *JB THE AIR BAG SENSOR FAILED WHICH CAUSED THE HORN TO BE INOPERATIVE. THE LOCK CYLINDER HAD TO BE REPLACED BECAUSE THE CONSUMER WAS UNABLE TO START THE VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10093931October 11, 2004
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL, POWER TRAIN:AUTOMATIC TRANSMISSION
PURCHASE - MAY 2003 TRANSMISSION - MAY 2003 TRANSMISSION (ELECTRICAL WIRE) OCTOBER 2003 THE CAR CONTINUED TO RUN IRREGULAR. ON AN INTERMITTENT BASIS IT WOULD BE EXTREMELY HESITANT TAKING OFF FROM A STOP SIGN OR RED LIGHT. FEBRUARY 2004 - NOTHING WAS FOUND WRONG WITH THE CAR ALTHOUGH IT CONTINUED TO RUN IMPROPERLY. SEPTEMBER 2004 - CATALYTIC CONVERTER OCTOBER 2004 - UNDIAGNOSED DUE TO CHEVY'S REFUSAL TO DIAGNOSIS THE CAR FOR FREE AFTER JUST REPLACING THE CATALYTIC CONVERTER SIX (6) DAYS AGO. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10095211October 6, 2004
AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE
CONSUMER COMPLAINED ABOUT AN AIR BAG PROBLEM. AIR BAG LIGHT STAYED ON. CONSUMER CONTACTED THE MANUFACTURER, WHO TOLD CONSUMER THAT BECAUSE THE VEHICLE HAD 68,000 MILES AND WAS OUT OF WARRANTY AND THERE WAS NOTHING ELSE THEY COULD DO. *AK . SERIAL REQUEST 1264681108. COSTUMER RELATIONS MANGER, TINA MANN, 1-866-952-4368, EX 581-08.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10093695October 6, 2004
POWER TRAIN:AXLE ASSEMBLY:AXLE SHAFT
CAR STARTED MAKING A WHINING NOISE WHILE IN MOTION. DEALER SERVICE DEPARTMENT DIAGNOSES WAS THE TRANS AXLE NEEDS OVERHAUL. VEHICLE ONLY HAS 33000 MILES, MUCH TOO SOON FOR A TRANS AXLE FAILURE, CONTACTED GM, WAS TOLD TO LET DEALER REBUILD TRANS AXLE, AND IF DEFECTIVE PARTS ARE FOUND, GM MAY PAY SOME OF THE COST.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10093545October 4, 2004
EXTERIOR LIGHTING:HAZARD FLASHING WARNING LIGHTS:SWITCH, EXTERIOR LIGHTING:TURN SIGNAL:SWITCH, EXTERIOR LIGHTING:TURN SIGNAL:FLASHER UNIT
EXTERIOR HAZARD WARNING LIGHT FAIELD TO ILLUMINATE INTERMITTENTLY. DEALERSHIP WAS NOTIFIED WITH GM MANIFACTOR BUT DID NOT RESOLVE THE PROBLEM.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10093582October 4, 2004
FUEL SYSTEM, GASOLINE:DELIVERY
THE CAR WILL STALL WITHOUT WARNING WHILE TRAVELING AT ANY SPEED. HAS NEARLY CAUSED 6 ACCIDENTS. THERE IS NO WARNING PROCEEDING THIS. IT IS DANGEROUS TO DRIVE ON ANY HIGWAY. HAVE HAD THE CAR FOR REPAIR ABOUT 8 TIMES. HAVE REPLACED: "WIRES", FILTERS, PLUGS AND SENSORS WITHOUT RESULTS. STILL NO CORRECT DIAGNOSIS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10095005October 4, 2004
AIR BAGS
THE AIR BAG LIGHT CAME ON. VEHICLE WAS TAKEN TO THE DEALER, WHO STATED THE MODULE WAS DEFECTIVE, AND THAT THERE WOULD BE A CHARGE. DEALER HAD TO DISCONNECT THE MODULE. CONSUMER WAS WITHOUT AIR BAGS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10094838October 1, 2004
SUSPENSION:FRONT:HUB, SUSPENSION:FRONT:WHEEL BEARING
REAR WHEEL HUBS AND BEARINGS ARE MAKING NOISE. INSIDE THE HUB THERE IS A BEARING WHICH HOLDS THE TIRE/WHEEL ON, AND BOLTS TO THE REAR AXLE WERE CAUSING THE PROBLEM. THIS WHEEL ASSEMBLY WAS ALREADY REPLACED AT 60,000 MILES. THE ABS LIGHT AND SERVICE TRACTION SYSTEM LIGHT COMES ON AND OFF. CONSUMER HAS HAD THE BEARINGS REPLACED 2 MONTHS AGO AT CONSUMER'S EXPENSE. CURRENTLY, THE BEARINGS ARE IN NEED OF REPLACEMENT AFTER ON 6,000 OR 7, 000 MILES.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10093378September 30, 2004
ELECTRICAL SYSTEM
ELECTRICAL FAILURE - SIGNAL LIGHJTS WORK PERIODICALLY AND AIR BAG LIGHT GOES ON AND OFF.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10087137September 29, 2004
ENGINE AND ENGINE COOLING
WHILE DRIVING, THE VEHICLE STALLED. THE CONSUMER RESTARTED VEHICLE, AND DROVE IT TO THE DEALER FOR INSPECTION. HOWEVER, THE MECHANIC COULD NOT DUPLICATE THE PROBLEM. THE CONSUMER INFORMED THE MECHANIC THIS PROBLEM OCCURRED MORE THAN ONCE, AND THE PROBLEM STILL HAD NOT BEEN RESOLVED. *AK *SC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10093171September 27, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION
2001 CHEV IMPALA --TRANSMISSION FAILURE AFTER 40,000 MILES DUE TO A PRESSURE PUMP BEING BAD. IS THIS THE CAUSE TO MANY REPORTED ROLL BACKS ? DID GM PUT INFERIOR PUMPS IN THEIR TRANSMISSIONS TO CUT COSTS AND AT THE CONSUMERS EXPENSE ?*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10093078September 23, 2004
AIR BAGS
TOOK CAR TO DEALER FOR ROUTINE ANNUAL STATE INSPECTION AND ADVISED DEALERSHIP THE AIR BAG LIGHT WOULD COME ON AND OFF DURING DRIVING AND ASKED THEM TO CHECK THIS WHILE CAR WAS IN THEIR SHOP. WE WERE ADVISED BY THE DEALERSHIP THE DRIVERS SIDE AIR IMPACT BAG OF INOPERABLE AND NEEDED TO BE REPLACED. WE HAD PURCHASED AN EXTENDED WARRANTY FOR THIS CAR WHEN IT WAS PURCHASED IN SEPTEMBER 2002, HOWEVER, THIS REPAIR WAS NOT COVERED UNDER THE WARRANTY. THE TOTAL CHARGE WE HAD TO PAY OUT-OF-POCKET FOR THIS REPAIR WAS $352.60. AFTER REVIEWING OTHER COMPLAINTS ON THE NHSTA WEBSITE, THIS APPEARS TO BE A DEFECT AND I FEEL WE SHOULD RECEIVING REIMBURSEMENT FOR THE AMOUNT WE HAVE PAID TO HAVE THIS FIXED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10093010September 22, 2004
STRUCTURE:FRAME AND MEMBERS, POWER TRAIN:DRIVELINE, POWER TRAIN:AXLE HUBS, SERVICE BRAKES, AIR:DISC:ROTOR, WHEELS, UNKNOWN OR OTHER
BOUGHT A 2004 FROM RUSS DARROW GROUP IN MADISON WI. THIS CAR WAS A RENTAL CAR WE PAID 19K FOR IT AND IT HAS 30K MILES ON IT. IT SHAKES WHEN DRIVING OVER 50MPH AND THE BRAKES ARE UNRELIABLE. THE SALESMAN COOERICED US INTO THIS CAR, AND WE TRIED TO RECTIFY THE MATTER WITHIN 48 HOURS, BUT THEY WON'T COOPERATE. THERE ARE 2004 CARS WITH 0 MILES FOR LESS MONEY, THAT HAVE NOT BEEN IN ANY ACCIDENTS. THE FRONT END IS OUT OF ALLIGNMENT AND IT IS UNSAFE TO DRIVE. IT IS A 2004 CHEVY IMPALA. WE WANT A DIFFERENT, SAFE CAR, WE DO NOT WANT THIS FIXED. THE PAYMENTS ARE ALMOST 500 PER MONTH FOR SIX YEARS. THERE ARE THREE DIFFERENT MILEAGE AMOUNTS ON THE PAPERS AND ON THE CONTRACT THE ODOMETER SAYS 0 STRIKEN OUT. PLEASE HELP. THANK YOU. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10093028September 22, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION
CAR PARKED ON HILL WITH EMERGENCY BRAKE ENGAGED. WHEN BRAKE WAS RELEASED, CAR ROLLED BACKWARDSAS IF IN NEUTRALAL, EVEN THOUGH IT WAS IN PARK. *AK
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10083970September 21, 2004
ENGINE AND ENGINE COOLING:ENGINE
ONGOING PROBLEM WITH STALLING WHILE DRIVING 65 MPH. THE VEHICLE HAD BEEN TO THE DEALER ON 4 SEPARATE OCCASIONS AND THEY WERE UNABLE TO DUPLICATE THE PROBLEM. *AK THE VEHICLE STALLED WITHOUT NO WARNING OR INDICATOR LIGHTS. THE ENGINE JUST SHUT OFF DURING HIGHWAY/CITY DRIVING. THE ENGINE WOULD RESTART AFTER YOU PUT THE VEHICLE INTO NEUTRAL AND START WITH THE KEY. *TC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10092808September 20, 2004
EXTERIOR LIGHTING:HAZARD FLASHING WARNING LIGHTS
EXTERIOR HAZARD WARNING LIGHT FAILED TO ILLUMINATE INTERMITTENTLY. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10091044September 15, 2004
STEERING:LINKAGES
WANT TO ADD MY COMPLAINT TO THE LIST OF COMPLAINTS ABOUT NOISEY, POORLY LUBRICATED STEERING COUPLING SHAFT, ON MY 2001 CHEVROLET IMPALA. I HAVE READ THE GM BULLITTEN, BUT FEEL THIS IS GOING TO BE A POTENTIAL SAFEY CONCERN. MANY OWNERS WILL NOT PAY TO HAVE THIS REPAIR PERFORMED, AND AS THE STEERING SHAFT WEARS FROM THE LACK OF LUBE, IT IS VERY LIKELY THAT THE SHAFTS WILL BEGIN TO BIND, AS ALL OTHER ROTATING SHAFTS WITH LACK OF LUBRICATION, EVENTUALLY DO. THIS LUBRICATION IS NOT LISTED AS A RECOMMENDED MAINTENANCE. I, AS WELL AS MANY OTHERS, FEEL THIS CONCERN SHOULD BE CORRECTED AT NO CHARGE, EITHER THROUGH A RECALL, OR GOODWILL POLICY ADJUSTMENT. WHY WOULD GM WANT TO WAIT UNTILL THESE SHAFTS BIND, OR BREAK, BEFORE DOING SOMETHING?*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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