Chevrolet Impala Complaints

10,446 consumer complaints on file.

#10405963June 11, 2011
AIR BAGS:FRONTAL, EQUIPMENT
ON A 2006 CHEVY IMPALA, THE AIR BAG INDICATOR LIGHT ON DASHBOARD CAME ON AND REMAINED ON. CAR WAS TAKEN TO CHEVROLET DEALER WHO SAID IT WOULD BE QUITE EXPENSIVE TO REPAIR, SO LETTING IT GO. RESEARCH ON THE INTERNET REVEALS THIS PROBLEM. ALSO SAW A TECHNICAL SERVICE BULLETIN RELATED TO CODES RELATING TO AIR BAG LIGHT REMAINING ON. DANGER HERE IS THAT THIS SHOULD BE FIXED BY CHEVROLET WITH A RECALL, BUT NO RECALL AS OF YET. THIS DEFECT SHOULD BE FIXED BY CHEVROLET. SOMEONE IS GOING TO DIE BECAUSE OF THIS ISSUE NOT BEING RECALLED BY CHEVROLET. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10405534June 8, 2011
SEATS
REAR SEAT HEADRESTS (3) ARE EXTREMELY HIGH MAKING IT DIFFICULT FOR DRIVER TO SEE VEHICLES IN REAR. DIFFICULTY IN BACKING CAR, AS WELL AS CHANGING LANES. HEADRESTS ARE SEWN INTO REAR SEAT; NON-ADJUSTABLE. HAD TO HAVE MIDDLE HEADREST REMOVED PERMANENTLY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10405623June 8, 2011
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2004 CHEVROLET IMPALA. THE CONTACT NOTICED THAT THE SPEEDOMETER WAS INOPERABLE AND SHE WAS UNABLE TO DETERMINE HOW FAST SHE WAS TRAVELING. THE DEALER AND MANUFACTURER WERE NOTIFIED OF THE FAILURE HOWEVER, DID NOT OFFER ANY ASSISTANCE. NO REPAIRS WERE PERFORMED. THE CURRENT MILEAGE WAS 132,000 AND THE APPROXIMATE FAILURE MILEAGE WAS 100,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10405624June 8, 2011
SEATS
TL* THE CONTACT OWNS A 2011 CHEVROLET IMPALA. THE CONTACT STATED THE REAR SEAT HEADREST WAS OBSTRUCTING THE DRIVER'S VIEW OF THE REAR WINDOW. THE VEHICLE WAS NOT INSPECTED OR REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 2,000. UPDATED 07/08/11 *BF UPDATED 07/18/11
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10405646June 8, 2011
ENGINE AND ENGINE COOLING:ENGINE
MY CAR OVERHEATS AND I WAS TOLD THAT IT IS THE INTAKE MANIFOLD GASKET. MY CAR IS NOT OLD ENOUGH FOR THIS TO BE A PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10405423June 7, 2011
POWER TRAIN:AUTOMATIC TRANSMISSION
TL* THE CONTACT OWNS A 2006 CHEVROLET IMPALA. THE CONTACT STATED THE VEHICLE SEEMED TO HESITATE RANDOMLY WHEN ACCELERATING FROM A STOP LIGHT. THE CONTACT TOOK THE VEHICLE TO THE DEALER AND WAS TOLD THE PROBLEM GENERATED FROM THE TRANSMISSION AND REFERRED TO IT AS A PHANTOM SHIFT. THE DEALER STATED THEY WOULD HAVE TO PULL THE TRANSMISSION APART TO MAKE THE REPAIR. THE FAILURE MILEAGE WAS 75,000 AND THE CURRENT MILEAGE 95,000. UPDATED 10/03/2011 *LN *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10405305June 6, 2011
POWER TRAIN:AUTOMATIC TRANSMISSION
TRANSMISSION SLIPS, ROLLS BACKWARDS WHEN ACCELERATING UPHILL, VIBRATION WHEN ACCELERATING FROM STOP, GRINDING/ RATTLING NOISE FROM TRANSMISSION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10405310June 6, 2011
SERVICE BRAKES, HYDRAULIC, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS
TL*THE CONTACT OWNS A 2004 CHEVROLET IMPALA. THE CONTACT STATED WHILE DRIVING 30 MPH SHE ATTEMPTED TO STOP AT THE TRAFFIC LIGHT WHEN THE BRAKES WERE DEPRESSED AND EXTENDED TO THE FLOOR. THE VEHICLE WAS TOWED TO A LOCAL DEALER WHO PERFORMED A DIAGNOSTIC TEST THAT LOCATED THE FAILURE WITHIN THE THREE BRAKE LINES. THE BRAKES LINES FAILED DUE TO CORROSION. THE VEHICLE WAS REPAIRED. THE DEALER REPLACED THE CORRODED BRAKE LINES. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE CURRENT MILES WERE 51,220. UPDAETD 07/20/11*LJ UPDATED 02/28/12
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10405323June 6, 2011
TIRES, TIRES:SIDEWALL
TL*THE CONTACT OWNS A 2009 CHEVROLET IMPALA. THE CONTACT STATED WHILE MAKING A TURN THE TIRE WOULD TILT 20-30 DEGREES. THE TIRE MANUFACTURER WAS A GOODYEAR AND THE TIRE LINE WAS INTEGRITY, SIZE P225/60R16 WITH DOT# M60X E6DR. THE DEALER WAS NOT NOTIFIED OF THE TIRE FAILURE. THE FAILURE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 12,600 AND THE CURRENT MILEAGE WAS 20,600.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10405327June 6, 2011
EQUIPMENT
ON OCTOBER 11, 2010, WAS STOPPED FOR A LEFT TURN, IN MY 2002 CHEVROLET IMPALA. I WAS HIT FROM THE BACK BY A PICKUP TRUCK. UPON IMPACT, MY ONSTAR MIRROR CAME LOOSE FROM THE WINDSHIELD AND THE CABLE BECAME A WEAPON IN THE CAR WITH THE MIRROR STILL ATTACHED. A WITNESS SAID IT LOOKED LIKE A BASEBALL BAT FLYING AROUND ON THE INSIDE OF THE CAR. THE CABLE WAS HANGING AND APPROXIMATELY 2FT LONG WHEN THE WRECKER PULLED IT AWAY. I RECEIVED MULTIPLE INJURIES TO MY HEAD/NECK AND RIGHT EYE DUE TO THIS PARTICULAR INCIDENT. THERE WERE ALSO OTHER INJURIES THAT I FEEL PROBABLY DO NOT PERTAIN TO THIS. THE CAR WAS LATER TOTALED AND SO NOTHING WAS DONE TO CORRECT THE ISSUE. I WILL REMAIN LEARY TO HAVE OR INSTALL ONSTAR EQUIPMENT IN ANY OTHER VEHICLE FOR THIS REASON. *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10405354June 6, 2011
ELECTRICAL SYSTEM
TL*THE CONTACT OWNS A 2000 CHEVROLET IMPALA. THE CONTACT STATED THAT THE ANTI THEFT SYSTEM WAS FAULTY. WHEN HE INSERTED THE KEY INTO THE IGNITION, IT DID NOT RECOGNIZE THE KEY AND THE VEHICLE WOULD NOT START. THE DEALER ADVISED THE CONTACT TO BRING THE VEHICLE IN FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE CURRENT MILEAGE WAS 93,000 AND THE FAILURE MILEAGE WAS 81,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10404415June 4, 2011
VEHICLE SPEED CONTROL, TRACTION CONTROL SYSTEM
I BOUGHT A 2009 CHEVY IMPALA WITH 35K MILES ON AND NOT EVEN A MONTH AFTER I BOUGHT IT I STARTED HAVING PROBLEMS WITH THE TRACTION CONTROL ON ACCELERATION AND SOMETIMES ON BRAKING... I SEE WITH ALL THE INTERNET COMPLAINTS THAT THIS IS A WIDE SPREAD PROBLEM THAT GM SEEMS TO BE PUTTING OFF.. I HAVE CONTACTED GM AND THEY TOLD ME THE SAME THING AS EVERY OTHER COMPLAINT TAKE TO DEALER AND SPEND OVER $100 JUST TO GET IT LOOKED AT AND THE DEALERS SAY THE SAME 3 THINGS AS ALL OTHER COMPLAINTS IT COULD BE THREE THINGS.. GAS PEDAL SENSOR, BRAKE PEDAL SENSOR, OR THE SENSOR ON THE HUB ASSEMBLY... HMMMMMMMMMMM GM HELP... PS AFTER I GOT MAD ON PHONE GM AGREED TO PAY A MERE $90 OF THE BILL WHICH IS GONNA COST OVER $300 TO FIX.... *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10404337June 3, 2011
SEAT BELTS, POWER TRAIN:AUTOMATIC TRANSMISSION
TL* THE CONTACT OWNS A 2006 CHEVROLET IMPALA. THE CONTACT STATED THAT THE GEAR SHIFTER WAS STUCK IN PARK AND WOULD NOT ALLOW THE DRIVER TO MOVE THE VEHICLE AT ALL. IN ADDITION, THE DRIVER SIDE SEAT BELT LATCH WAS FRACTURED. THE DEALER AND MANUFACTURER WERE CONTACTED BUT THE FAILURE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 100,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10404381June 3, 2011
STEERING
TL* THE CONTACT OWNS A 2002 CHEVROLET IMPALA. WHILE DRIVING APPROXIMATELY 5 MPH, THE STEERING WHEEL BECAME EXTREMELY DIFFICULT TO MANEUVER AND THE POWER STEERING WOULD NOT FUNCTION. THE CONTACT DROVE THE VEHICLE TO THE DEALER WHERE THE TECHNICIANS STATED THAT THE POWER STEERING SHAFT WAS BROKEN AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10404151June 2, 2011
SEATS
TL*THE CONTACT OWNS A 2011 CHEVROLET IMPALA. THE CONTACT STATED THE REAR SEAT HEAD RESTS WERE POSITIONED TOO HIGH, OBSTRUCTING HIS VISION. THE CONTACT ALSO STATED THE HEAD RESTS WERE INSTALLED IN A MANNER IN WHICH THEY WERE NOT ADJUSTABLE AND COULD NOT BE REMOVED FROM THE VEHICLE. THE MANUFACTURER WAS NOTIFIED AND THE CONTACT WAS INFORMED THE EQUIPMENT COULD NOT BE ALTERED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 5 AND THE CURRENT MILEAGE WAS 3,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10404023June 1, 2011
ENGINE AND ENGINE COOLING:ENGINE
TL*THE CONTACT OWNS A 2001 CHEVROLET IMPALA. THE CONTACT STATED THE VEHICLE WAS PARKED AND CAUGHT FIRE UNDERNEATH THE HOOD. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE BUT COULD NOT FIND THE ORIGIN OF IT. THERE WERE NO INJURIES. A FIRE REPORT WAS NOT FILED. A REPORT WAS FILE WITH THE INSURANCE COMPANY. THE DEALER NOR MANUFACTURER WERE NOTIFIED REGARDING THE FAILURE. THE FAILURE MILEAGE WAS 182,598.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10404024June 1, 2011
EXTERIOR LIGHTING
I HAVE A 2003 CHEVY IMPALA WITH THE DAY TIME RUNNING LIGHTS ON CAR FROM FACTORY. WHILE MY DAUGHTER WAS DRIVING ON EVENING SHE LOST ALL HER HEADLIGHTS AND THEY COULDN'T EVEN BE TURNED ON MANUALLY. HAD IT NOT BEEN FOR SOME STREET LIGHTS IN HER LOCATION SHE MIGHT HAVE LOST CONTROL OF CAR. THE PROBLEM WAS DIAGNOSED AS BEING IN THE MULTIFUNCTION SWITCH IN THE STEERING COLUMN. A GM REPLACEMENT PART WAS QUOTED TO ME AT $500 PLUS INSTALLATION. THIS SHOULD HAVE BEEN A RECALL ITEM AS I UNDERSTAND FROM MY MECHANIC THAT IT IS COMMON. IT IS VERY UNSAFE AND COSTLY TO FIX. THE AVERAGE PERSON CANNOT FIX THIS SWITCH BECAUSE IT INVOLVES REMOVING THE AIR BAG FIRST. SHOULD LOOK INTO THIS BEFORE SOMEONE GETS SERIOUSLY INJURED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10404088June 1, 2011
STEERING, EQUIPMENT:MECHANICAL
POWER STEERING PUMP FAILED ON BRAND NEW CAR. THIS MAKES THE FOURTH TIME. CAR PURCHASED 4DEC10 1ST FAILURE 25MAR11 2ND FAILURE 19APRIL11 3RD FAILURE 18MAY11. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10404103June 1, 2011
SERVICE BRAKES, HYDRAULIC
SEVERE VIBRATION FROM THE FRONT BRAKES OF MY 2007 CHEVROLET IMPALA. OCCURS AT SPEEDS ABOVE 50 MPH, PARTICULARLY SEVER WHEN STOPPING ~70 MPH. CAR DID THIS AT 40,000, REPLACED FRONT ROTORS. AGAIN AT 80,000 MILES, AGAIN REPLACED FRONT ROTORS, NOW AGAIN AT 100K MILES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10404117June 1, 2011
ELECTRICAL SYSTEM
2001 CHEVROLET IMPALA LS. ELECTRICAL PROBLEMS CAUSING VEHICLE NOT TO START IF IS SITS A NUMBER OF HOUSE I.E. OVERNIGHT. TOOK VEHICLE FOR SERVICING TO DEALER THEY TRIED TWICE AND THEY CANNOT FIX THE PROBLEM. TOOK THE CAR TO CHEVY DEALER THEY DISCONNECTED CAR ALARM SYSTEM ONLY FOR THE PROBLEM TO STILL EXIST. I WORK NIGHTS I CRIED BECAUSE OF BEING STRANDED IN THE MIDDLE OF THE NIGHT ALONE. HOW COULD THIS BE AND GM NOT DOING ANYTHING TO HELP. SO MANY COMPLAINTS AND STILL NO ACTION. I WILL TRY TO CONTACT TO SEE IF ASSISTANCE CAN BE GIVEN. IF NOT I WILL MAKE IT MY PERSONAL MISSION TO MAKE SURE THIS DOES NOT HAPPEN TO ANYONE ELSE. THIS HAPPENS ALMOST EVERYDAY NOW AND I AM BEYOND FED UP. THE ALTERNATOR, TWO BATTERIES, STARTER, CONTROL MODULE, AND FUSES WERE REPLACED AND YET EXPERTS CANNOT FIX THE PROBLEM. GM SHOULD BE ASHAMED I TAKING A PLAN OF ACTION TO CONTACT MY LOCAL NEWS STATION AND BBB. THIS IS NOT FAIR AND NOT CUSTOMER SERVICE. AS A RESULT MY CHILDREN HAVE BEEN LATE TO SCHOOL AND MISSED SCHOOL, I HAVE BEEN LATE TO WORK AND MISSED WORK. THIS CAR HAS BEEN A CURSE AND I WOULD SELL THE VEHICLE BUT I CANNOT IMAGINE DISADVANTAGING SOMEONE ELSE AS IT HAS BEEN DONE TO ME. MAY GOD CONTINUE TO BLESS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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