Chevrolet Impala Complaints

10,446 consumer complaints on file.

#10429611October 12, 2011
ENGINE AND ENGINE COOLING
TL* THE CONTACT OWNS A 2003 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING 30 MPH, A WARNING LIGHT ILLUMINATED ADVISING THAT THE ENGINE WAS OVERHEATING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE CONTACT WAS INFORMED THAT ONE OF THE HEAD GASKETS FAILED. THE VEHICLE WAS IN THE PROCESS OF BEING REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE, BUT OFFERED NO ASSISTANCE. THE FAILURE AND CURRENT MILEAGES WERE 160,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10429972October 12, 2011
ENGINE AND ENGINE COOLING
MY VEHICLE HAS THE 3.9 L LTZ PACKAGE. IT USES 2 TO 3 QUARTS OF OIL PER OIL CHANGE. I AM CURRENTLY WORKING WITH THE DEALERSHIP TO MONITOR MY OIL CONSUMPTION EVERY 1,000 MILES. SO FAR WE HAVE USED 1/2 QUART IN 2,000 MILES. THE DEALERSHIP DOES NOT SEEMED CONCERNED BUT FRANKLY MY CAR SHOULD NOT BE USING ANY OIL. GM SHOULD DO SOMETHING. WE HAVE A 10 YEAR/100,000 MILE WARRANTY. I HOPE GM DOESN'T TRY TO SQUEAK OUT OF FIXING THIS ISSUE. *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10429418October 11, 2011
ELECTRICAL SYSTEM, EQUIPMENT:ELECTRICAL:ANTI-THEFT DEVICES
MY CAR WILL NOT START DUE TO AN ISSUE WITH THE PASSKEY/PASSLOCK SYSTEM. IT IS A ANTI THEFT FUNCTION INSTALLED ON SEVERAL OF THE GM MODELS THAT WHEN IT FAILS TO WORK IT ACTUALLY KEEPS THE OWNER FROM USING THE VEHICLE. AFTER GOING ON LINE TO RESEARCH THIS ISSUE I NOTICED THAT THIS WAS A VERY COMMON AND EXPENSIVE PROBLEM TO HAVE. IN ADDITION TO GETTING THE SYSTEM FIXED MANY OWNERS SAY THAT AFTER ABOUT 3 OR 4 MONTHS THE PROBLEM COMES BACK AND HAVE EVEN DIED ON THEM AS THEY WERE DRIVING. SOME TRY TO BYPASS THIS SYSTEM AND OTHERS ATTEMPT TO HAVE IT FIXED, BUT REGARDLESS OF HOW THEY DEAL WITH IT, I BELIEVE THAT IT IS THE MANUFACTURES RESPONSIBILITY TO ADDRESS COMMON PROBLEMS WITH THE VEHICLES THEY SELL; NOT TO MENTION THAT HONDA WAS HAVING THE SAME ISSUE WITH THEIR VEHICLES AND ISSUED A RECALL. *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10429374October 10, 2011
ELECTRICAL SYSTEM, ENGINE AND ENGINE COOLING:ENGINE
AFTER STARTING THE CAR BLOWER MOTOR WONT WORK CRUISE LIGHT STAYS ON MIRROR CLUSTER DON'T WORK UNTIL 15 MIN THEN EVERYTHING WILL WORK BUT WHEN USING THE CRUISE IT WILL STOP WORKING BUT LIGHT STAYS ON AFTER TIME GAUGES CUT OUT AND THEN COME BACK ON AND ALL PROBLEMS SLOWLY BECOME WORSE WITH TIME. HAVE REASON TO BELIEVE ITS THE IGNITION SWITCH. *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10429217October 9, 2011
SERVICE BRAKES, HYDRAULIC
HAVE HAD ISSUES WITH WARPING ROTORS ON A 2007 LTZ WITH ONLY 50,XXX MILES ON IT. THIS IS A SAFETY ISSUE AS THE INFERIOR PRODUCT (GM BRAKE ROTORS) MAKE THE CAR SHUTTER AND SHAKE, WHICH CAUSES THE DRIVER TO ALMOST LOSE CONTROL. THIS HAS BEEN GOING ON FOR TOO LONG GM. MY 2003 SILVERADO HAS THE SAME ISSUES WITH THE BRAKES. GM - READ YOUR CUSTOMERS REVIEWS AND FIX THIS PROBLEM! I FOR ONE LIKE TO BUY AMERICAN, BUT HAVE SINCE CONSIDERED A DIFFERENT ROUTE SINCE MY FAMILY'S SAFETY IS BEING COMPROMISED WITH THE INFERIOR BRAKE COMPONENTS THAT GM HAS IN THEIR VEHICLES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10429186October 8, 2011
ELECTRICAL SYSTEM
CAR WILL NOT START. IT APPEARS TO BE THE PASSLOCK SYSTEM. NEED TO WAIT FOR SYSTEM TO RESET AND IT WILL START. THIS SEEMS TO BE A COMMON PROBLEM WITH THIS CAR AND MANY OTHER GM VEHICLES. THIS SHOULD BE A RECALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10428890October 6, 2011
ELECTRICAL SYSTEM, EXTERIOR LIGHTING, SEATS
I BOUGHT THIS CAR 4 YEARS AGO AND I DID NOT HAVE PROBLEMS TILL THIS HAPPENED, THE CAR DON'T WANT TO STAR IN SEVERAL TIMES, IM ALREADY PISSED OFF AND I DON'T REALLY KNOW WHAT TO DO WITH IT, CUZ I KNOW THAT NOBODY IS GOING TO BUY IT LIKE THAT; I LIKE THE CAR BUT THIS IS INOPERABLE!!!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10428917October 6, 2011
ENGINE AND ENGINE COOLING
WHILE TRAVELING DOWN THE HIGHWAY AT A SPEED OF 40 THE ENGINE CAME TO A STALLED. I WAS FORCE TO PULL OVER AND WAIT FOR 15 MINUTES OR MORE. THE CHECK ENGINE LIGHT APPEARED ALONE WITH TRACTION CONTROL. TOOK INTO DEALER AND UNABLE TO DIAGNOSE THE PROBLEM. THIS IS AN ONGOING PROBLEM AS OF TODAY OCTOBER 15, 2011. ALSO WITHIN THE FIRST SIX MONTHS OF PURCHASING THE VEHICLE THE CHECK ENGINE LIGHT APPEARED BECAUSE THE DEALER CHARGE ME 185.00 TO REMOVE THE LIGHT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10428655October 6, 2011
SUSPENSION:REAR
2008 CHEVROLET IMPALA. CONSUMER WRITES IN REGARDS TO REAR SUSPENSION *TGW THE CONSUMER STATED WHEN TRAVELING ON MOUNTAIN ROADS THAT TWIST AND TURNED, THE REAR END FELT VERY LOOSE. THE TIRES HAD TO BE REPLACED TWICE. *JB THE CONSUMER WAS INFORMED THE TIRES WERE WORN OUT AND COULD NOT BE ROTATED. UPDATED 10/14/11. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10428814October 5, 2011
ELECTRICAL SYSTEM, ELECTRONIC STABILITY CONTROL (ESC), UNKNOWN OR OTHER
TRAVELING AT HIGHWAY SPEED ON 2 LANE ROAD, CHECK ENGINE AND TRACTION CONTROL LIGHTS ILLUMINATED THEN VEHICLE SHUT DOWN. LIGHTS AND RADIO WORKED BUT VEHICLE WOULD NOT TURN OVER. AFTER APPROXIMATELY 15 MINUTES VEHICLE CRANKED AND STARTED AND WAS DRIVABLE. TOOK TO CHEVROLET DEALER WHO MADE REPAIRS BY REPLACING 24 TERMINALS. VERBALLY TOLD ME THAT THERE WAS CORROSION ON WIRES ON THIS 2 YEAR OLD VEHICLE WITH BARELY 60,000 MILES. HAD THIS HAPPENED ON A MULTILANE INTERSTATE HIGHWAY SHUTTING DOWN LIKE THIS COULD HAVE BEEN VERY DANGEROUS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10428721October 4, 2011
ENGINE AND ENGINE COOLING, EXTERIOR LIGHTING
SECURITY LIGHT COMES ON WHILE DRIVING AFTER CAR IS TURNED OFF IT WONT START UNLESS I TURN ON THE IGNITION SWITCH AND LET IT SIT FOR 20 MINUTES THEN THE CAR WILL START. TURN SIGNALS LIGHTS RARELY WORKS PROPERLY AND THE CHECK ENGINE LIGHT STAYS ON I'VE MADE THE REPAIRS UNDER THE CODES AND THE CHECK ENGINE LIGHT IS STILL ON THIS IS DEALING WITH THE EMISSION TESTING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10428331October 3, 2011
SEATS
THE 3 REAR SEAT HEADRESTS MAKE IT ALL BUT IMPOSSIBLE TO SAFELY BACK THE CAR UP PLUS THEY OBSCURE THE VIEW OF FOLLOWING VEHICLES. THIS IS A SIGNIFICANT PROBLEM AS I JUST PURCHASED THE CAR,AND TOOK DELIVERY BEFORE REALIZING HOW MAJOR THIS VISIBILITY ISSUE IS. THE HEADRESTS CANNOT BE REMOVED OR ADJUSTED. THERE NEEDS TO BE A RECALL AS SOON AS POSSIBLE. THIS IS NOT AN ABSTRUSE OR DIFFICULT PROBLEM TO RECOGNIZE, NOR IS IT ONE MAN'S OPINION. ANY TIME THERE IS 70%+ VIEW OBSTRUCTION IT MAKES PERFECT SENSE TO REMEDY THE PROBLEM. GM SHOULD CERTAINLY RECOGNIZE THIS MOST OBVIOUS MISTAKE WHICH NEVER SHOULD HAVE HAPPENED TO BEGIN WITH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10428181October 2, 2011
SUSPENSION
EXCESSIVE REAR TIRE WEAR, REAR SPINDLE, KNOWN PROBLEM THAT GM SHOULD RECALL. GM REPAIRED SAME KNOWN PROBLEM WITH POLICE VEHICLES, SAME REPAIR NEEDS DONE TO ALL VEHICLES. REAR TIRES ARE WEARING OUT VERY AGGRESSIVELY ON THE OUTSIDE EDGES OF REAR TIRES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10428210October 2, 2011
SERVICE BRAKES, HYDRAULIC, TRACTION CONTROL SYSTEM
I HAVE A CHEVY IMPALA AND THE SERVICE TRACTION LIGHT COMES ON, THE TRACTION OFF LIGHT STAYS ON AND THE ABS LIGHT STAYS ON THEN WHEN YOU USE YOUR BRAKES IT IS LIKE THE BRAKE IS PUSHING YOUR FOOT BACK UP. THIS IS GOING TO CAUSE SOMEONE TO GET HURT. I HAVE REPLACED THE WHEEL BEARINGS 5-6 TIMES IN A YEAR. IT WILL WORK FOR A VERY FEW MONTHS AND THEN IT STARTS ALL OVER AGAIN. LAST THURSDAY I HAD PUT AN EXPENSIVE SET OF THE WHEEL BEARINGS ON IT AND BRAKES ALL WAY ROUND ON THE CAR. IT DID NOT MAKE IT OUT OF THE SHOP BEFORE ALL OF THESE LIGHTS STARTED COMING BACK ON. SO I HAD NEW WHEEL BEARINGS PUT BACK ON IT AGAIN TODAY AND IT IS STILL DOING THIS. GM NEEDS TO HAVE THIS PROBLEM FIXED. THEY SHOULD DO A RECALL AND FIX THIS PROBLEM, FROM WHAT I CAN READ ON THE INTERNET THERE IS A LOT OF PEOPLE HAVING THIS SAME ISSUE AND IT IS COSTING EVERYONE A LOT OF MONEY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10427745September 28, 2011
SUSPENSION
TL* THE CONTACT OWNS A 2008 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE HAVING ROUTINE MAINTENANCE PERFORMED BY AN INDEPENDENT MECHANIC, THE MECHANIC STATED THAT BOTH REAR TIRES EXHIBITED EXCESSIVE WEAR. THE MECHANIC REPLACED BOTH REAR TIRES AND PERFORMED AN ALIGNMENT. APPROXIMATELY 7,000 MILES AFTER THE REPLACEMENT OF THE TIRES, THE CONTACT NOTICED EXCESSIVE WEAR ON BOTH REAR TIRES AGAIN. THE VEHICLE WAS TAKEN BACK TO THE MECHANIC, WHERE BOTH REAR TIRES WERE REPLACED AND ALIGNED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS A RECALL ADDRESSING THE FAILURE, BUT THE RECALL ONLY INCLUDED POLICE ISSUED VEHICLES. THE APPROXIMATE FAILURE MILEAGE WAS 18,000. UPDATED 01/11/12*LJ
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10427765September 28, 2011
SEATS:FRONT ASSEMBLY:HEAD RESTRAINT
TL* THE CONTACT OWNS A 2011 CHEVROLET IMPALA. THE CONTACT STATED THE DRIVER WAS FOUR FEET ELEVEN AND THE REAR MIDDLE SEAT HEAD REST OBSTRUCTED THE DRIVERS VIEW AND COULD POTENTIALLY CAUSE A CRASH. THE DEALER STATED THE MANUFACTURER WAS AWARE OF THE DEFECT AND THEY WAS IN CONTACT WITH THE MANUFACTURER CONCERNING THE DEFECT. THE VEHICLE HAS NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 10 AND THE CURRENT MILEAGE WAS 105. RVK UPDATED10/27/11 *BF UPDATED 3/30/12 *CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10427787September 28, 2011
EXTERIOR LIGHTING
MY HUSBAND WAS DRIVING AT NIGHT AT APPROXIMATELY 55 MPH, WITH MY DIM HEADLAMPS ON. WITHOUT ANY WARNING THE HEADLAMPS WENT OUT, HE WENT OFF THE RIGHT SIDE OF THE ROAD WAY TO AVOID ANY PROBLEMS. AFTER CHECKING HE DID HAVE HIGH BEAMS AND FOG LIGHTS YET. HE PROCEEDED HOME ON HIGH BEAMS. THE LOW BEAMS NEVER HAVE COME BACK ON. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10427791September 28, 2011
SERVICE BRAKES, HYDRAULIC, WHEELS, ELECTRICAL SYSTEM
I NOTICED SOME TIME BACK THAT WHEN APPLYING THE BRAKES THAT I WOULD GET A ROUGH VIBRATION, SUCH AS WITH BAD ROTORS. I TOOK THE CAR TO THE DEALER THAT I PURCHASED IT AT AND THEY LOOKED IT OVER AND STATED THAT EVERYTHING WAS FINE. SINCE THEN EVERYTIME I HIT THE BRAKES THE VIBRATIONS HAVE ONLY GOTTEN WORSE, IT'S TO THE POINT NOW THAT IT VIOLENTLY SHAKES THE ENTIRE CAR AND FEELS AS IF IT'S GOING TO JERK THE STEERING WHEEL RIGHT OUT OF MY HANDS. SO I MADE ANOTHER APPOINTMENT FOR THIS ISSUE AND A NEW ONE; SOMETIMES MY DASH LIGHTS WILL FLICKER AND IT WILL TELL ME IT'S 102 OUTSIDE WHEN IT'S ONLY 70 AND AUTOMATIC TIRE PRESSURE SENSOR IS WAY, WAY OFF. I HAVE ALSO NOTICED RECENTLY THAT MY FRONT TIRES HAVE BECOME EXCESSIVELY WORN ON THE OUTER EDGES TO WHERE THERE IS ONLY TREAD IN THE CENTER AND THIS SHOULDN'T BE A PROBLEM WITH ONLY 21,500 MILES ON THE VEHICLE; I SHOULD HAVE BEEN ABLE TO GET ABOUT TWICE THAT OUT OF THE FACTORY TIRES. AT MY LAST APPOINTMENT THEY HAVE STILL SAID THERE IS NO NOTABLE PROBLEMS WITH MY IMPALA. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10427799September 28, 2011
SERVICE BRAKES, HYDRAULIC
BRAKE ROTORS WARPING AFTER EVERY 10,000 MILES. HAPPENS AFTER DRIVING ON MOUNTAIN ROADS.(DESENDING) DEALER SERVICE DEPARTMENT STATED IT IS A DESIGN FLAW. THIN ROTORS. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10427806September 28, 2011
TIRES
MY 09 IMPALA LTZ HAS ALREADY HAD A BLOWOUT ON THE DRIVER'S SIDE FRONT DUE TO A GOUGING AROUND THE ENTIRE DIAMETER OF THE INSIDE OF THE TIRE. I CHECKED THE PASSENGER SIDE AND THERE WERE WIRES SHOWING ON THAT TIRE, AS WELL AS THE SAME GOUGING. THE REST OF THE TREAD WAS FINE ON THE FRONT TIRES. THE TIRES WERE REPLACED AND THE CAR WAS ALIGNED. THIS PAST WEEKEND, JUST BEFORE MY WIFE LEFT IN THE CAR TO HEAD ON A 350 MILE TRIP, I HAPPENED TO NOTICE THAT, AGAIN, WIRES WERE SHOWING ON THESE TIRES, ALSO. UPON FURTHER INSPECTION, I NOTICED THAT THESE TIRES ALSO HAD THE SAME GOUGING TO THEM. I CHECKED THE REAR TIRES AND THEY HAVE THE SAME GOUGING, ALTHOUGH NOT AS BAD AS THE FRONT. THE STRUT PLATE, ATTACHED TO THE STRUT JUST ABOVE THE TIRE, IS ABOUT A HALF OF AN INCH ABOVE THE TIRES. IT IS EASY TO SEE WHERE THE TIRES HAVE RUBBED THESE PLATES AT ALL FOUR CORNERS OF THE VEHICLE. I HAVE READ ONLINE OF OTHER IMPALAS WITH THE SAME PROBLEM, WHERE PEOPLE HAD CUT OR BENT THE STRUT PLATES, BUT THIS IS SOMETHING I WOULD RATHER NOT DO. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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