Chevrolet Impala Complaints

10,446 consumer complaints on file.

#10437819November 30, 2011
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
TL*THE CONTACT OWNS A 2008 CHEVROLET IMPALA. THE CONTACT STATED THAT THE REAR DOOR LOCKS WOULD NOT FUNCTION AND SHE COULD NOT OPEN THE REAR DOORS. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER AND THEY WERE UNABLE TO REPAIR THE FAILURE. THE VEHICLE WAS THEN TAKEN TO AN INDEPENDENT REPAIR SHOP AND THE DOOR LATCHES AND MOTORS WERE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 45,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10437831November 30, 2011
SUSPENSION
SIRS VEHICLE HAS JUST TURNED OVER 62,000 MILES REPLACED 4 SETS OF TIRES TIRES WEARING OUT FROM CAMBER CASTER PROBLEMS IN REAR END G.M. HAS NOT HAD A RECALL EXCEPT FOR 20,000 POLICE MADE CARS MON. 11-28-11 A GM PERSON FINALLY SAID YOU HAVE WARRANTY FOR 100,000 MILES TAKE CAR BACK TO DEALER AND TELL THEM TO FIX THE VEHICLE THIS CAR HAS NO VALUE ANYMORE DEALERS DON'T ADVERTISE THEM FOR SALE ANYMORE IN MAINE PAPERS, THEY KNOW OF THE PROBLEMS. YOU FOLKS HAVE TO DEMAND THAT G.M. RECALL AND REPAIR EVERY CAR 2007-2008 IMPALAS WITH PROBLEM. ONE SET OF TIRES ON THIS CAR WORE A STRIP 2 INCHES WIDE FROM OUTSIDE EDGES TOWARD CENTER IN 4 MONTHS MY MECHANIC WHO WAS CHANGING THE OIL CALLED ME OUT TO LOOK AT THEM, HE HAD PUT THEM ON THE CAR. THEY WERE DOWN TO CANVAS AND STEEL BELT, MY WIFE DRIVES THIS VEHICLE AND SHE NEVER NOTICED ANYTHING THIS WAS SHEAR CHANCE IN SPOTTING PROBLEM I FEEL THIS IS VERY DANGEROUS PROBLEM. A HIGH SPEED BLOWOUT ON INTER STATE, THE ONLY PLACE SHE DRIVES FAST TO VISIT KIDS WOULD HAVE BEEN CATASTROPHE. PLEASE TAKE ACTION ON THESE CARS 400,000 PLUS SOLD AND OVER 20,000 TO POLICE WHICH WERE RE-CALLED AND FIXED BEST REGARDS [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10437865November 30, 2011
ELECTRICAL SYSTEM, STEERING, VEHICLE SPEED CONTROL
STEERING KNUCKLE MAKES A POPPING NOISE SPEEDODOMETER DOES NOT WORK TEMP GAUGE DOES NOT WORK CRUISE CONTROL ENGAGES WHEN EVER IT WANTS TO IF THE SWITCH IS IN THE ON POSITION A HERD THAT A LOT OF CHEVROLETS HAD RECALLS FOR THESE CONDITIONS! ARE THERE ANY RECALLS FOR THESE CONDITIONS ON MY CAR? *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10437907November 30, 2011
ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM
WHILE DRIVING ON THE INTERSTATE, A MESSAGE WAS DISPLAYED SAYING "SERVICE TRACTION CONTROL" AND "REDUCED ENGINE POWER". I WAS USING CRUISE CONTROL AND IT SHUT OFF AFTER THE MESSAGES WERE DISPLAYED AND I WAS UNABLE TO STAY AT THE SPEED LIMIT OR ACCELERATE QUICKLY IF NEEDED. IN ANOTHER INCIDENT, I WAS DRIVING AND THE TWO MESSAGES DISPLAYED AND A FEW MINUTES LATER THE ENGINE SHUT OFF COMPLETELY. THE POWER STEERING WAS NOT WORKING AND THE ENGINE WAS NOT RESPONDING. THE ONLY WAY TO GET THE CAR RUNNING AGAIN WAS TO SHUT IT OFF AND WAIT SEVERAL MINUTES UNTIL IT WOULD START AGAIN. *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10437712November 29, 2011
ELECTRICAL SYSTEM, ELECTRICAL SYSTEM:IGNITION:SWITCH, ELECTRICAL SYSTEM:IGNITION
IGNITION SWITCH WILL NOT TURN. I'VE HAD IT REPLACED AND THE COMPUTER WILL NOT RECOGNIZE THE NEW KEY. *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10437749November 29, 2011
SERVICE BRAKES, HYDRAULIC
TL* THE CONTACT OWNS A 2008 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING 70 MPH AND ABRUPTLY ENGAGING THE BRAKES, THE FRONT END OF THE VEHICLE BEGAN JERKING VIOLENTLY. THE VEHICLE WAS NOT TAKEN TO THE DEALER AND THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND THE CURRENT MILEAGE WAS 35,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10437441November 28, 2011
ELECTRICAL SYSTEM, SERVICE BRAKES, HYDRAULIC
WHEN PULLING OUT OF MY PARKING SPOT, THE TRACTION CONTROL/ABS LIGHT COMES ON AND STAYS ON FOR THE DURATION OF MY DRIVE WHICH IS USUALLY JUST AROUND 9 MILES (I DRIVE TO AND FROM WORK). THIS HAS BEEN GOING ON FOR MONTHS AND HAPPENS EVERY TIME I PULL OUT FROM A PARKING SPOT. ON SOME OCCASIONS WHEN TRYING TO STOP THE BRAKES MAKE A GRINDING NOISE AND IT TAKES A BIT MORE EFFORT THAN USUAL TO STOP. WHAT COULD BE CAUSING THE TRACTION/ABS LIGHT TO COME ON EVERYTIME I DRIVE MY CAR. *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10437392November 27, 2011
TIRES
I OWN THE IMPALA LTZ...REAR INNER TIRE THREADS ARE WORN. I PURCHASED THE CARE APPROX. 3 MOS AGO. NOW I AM HAVING TO REPLACE THE TIRES. I DO HAVE WARRANTY ON THE VEHICLE SO I AM GOING TO TAKE IT BACK TO THE DEALER IN HOPES THAT IT WILL BE REPAIRED. READING THE ISSUES ON HERE... I AM HAVING THE SAME PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10437351November 26, 2011
ELECTRONIC STABILITY CONTROL (ESC), POWER TRAIN
SAFETY ISSUE - VEHICLE LOOSES POWER AND CONTROL. THE SERVICE STABILTRAK AND NO POWER TO THE ENGINE SERVICE LIGHTS APPEAR AND THE CAR LOOSES CONTROL AND POWER WHILE DRIVING... MULTIPLE INCIDENTS GM DEALER COULD NOT IDENTIFY/FIX. THIS RECURRING ISSUE IS A SERIOUS SAFETY CONCERN DRIVING DOWN THE ROAD IN THE SNOW LOOSING POWER AND CONTROL WILL CAUSE ACCIDENTS/INJURY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10436920November 23, 2011
ELECTRICAL SYSTEM, LATCHES/LOCKS/LINKAGES
THE REAR DOOR LOCKS WILL NOT OPERATE VIA THE ELECTRICAL. THIS I BELIEVE CAUSES A HAZARD FOR A REAR SEAT PASSENGER ESPECIALLY AN INFANT OR YOUNG CHILD. THEY COULD BE TRAPPED BY THE IN-ABILITY OF THE DRIVER TO ACTIVATE THE REAR DOOR LOCKS TO EVACUATE THE REAR SEAT PASSENGERS IN AN EMERGENCY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10436526November 21, 2011
TIRES, WHEELS
MY 2007 CHEVROLET IMPALA WAS RECENTLY IN CHEVROLET SHOP FOR 30,000 MILES MAINTENANCE. I WAS SHOCKED WHEN TOLD I NEEDED TIRES. I AM THE ORIGINAL OWNER AND DRIVE TO AND FROM WORK AND AN OCCASIONAL WEEKEND TRIP. I HAVE MY TIRES ROTATED EVERY 10,000 MILES. WHAT GIVES? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10436528November 21, 2011
SUSPENSION, WHEELS, STEERING
PREMATURE TIRE WEAR ATTRIBUTED TO FAULTY RODS IN THE REAR SUSPENSION LINKAGE SUSPENSION DEFECT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10436532November 21, 2011
ELECTRICAL SYSTEM
AS WITH MANY OTHER OWNERS OF A 2003 IMPALA THE SECURITY SYSTEM CONSTANTLY MIS FUNCTIONS AND LEAVES ME STRANDED WITH THE CAR UNABLE TO BE STARTED. THE SEARCH ON THE INTERNET EXPOSES THE FACT THAT THIS IS COMMON WITH MANY MAKES AND MODELS OF CHEVY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10436493November 20, 2011
TIRES, WHEELS
TIRES COMPLETELY WORN AT 23,000 MILES DEALER SAID BECAUSE NOT ROTATED PROPERLY ($500 FOR NEW TIRE)I ROTATED EVERY 7000 MILES THEY FAILED AT 61,209 MILES PUT ON FOUR NEW TIRES (3RD SET ANOTHER $470) AND ROTATED EVERY 5000 DEALER SAID POOR CHOICE OF TIRES INSTALLED GOODYEAR PREMIUM TIRE NEXT SET WENT IN 20000 MILES WHEEL ALIGNMENT DONE EVERY YEAR NO ADJUSTMENTS NEEDED, LAST SET OF TIRES NOW WORN AT MILEAGE 83,300. I HAVE HAD 15 NEW CARS DURING MY LIFETIME AND NEVER HAVE I ENCOUNTERED THE PREMATURE WEAR I HAVE ON THIS IMPALA. DRIVING ALL HIGHWAY MILES I DO NOT SPEED OR CORNER FAST I ROTATE TIRES CHECK AIR PRESSURE IN ADDITION TO TPMS SYSTEM WHY AM I SEEING TIRE FAILURE ON THREE DIFFERENT BRANDS OF PREMIUM TIRE? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10436496November 20, 2011
POWER TRAIN
I AM TRYING TO FILE A COMPLAINT ABOUT A KNOWN DEFECT WITH ALL YEARS OF CHEVY IMPALAS TRANSMISSION'S FAULTY FIRST GEAR OR PRESSURE CONTROL SOLINOID ISSUES. FOR THE LAST YEAR I HAVE EXPERIENCED ISSUES WITH MY CAR FAILING TO ADEQUATELY SHIFT FROM STARTING OFF TO THE 30 MILE PER HOUR MARK...YOU COULD FEEL MY CAR JERK WHEN IT FINALLY SHIFTS. SO I DID WHAT I THOUGHT WOULD HELP AND HAD A TRANSMISSION FLUSH AND FILTER CHANGE WHICH ONLY SOLVED THIS ISSUE FOR NOT EVEN A WEEK. I WENT ONTO GM'S WEBSITE AND WAS READING THE FORUMS SPECIFICALLY FOR CHEVY IMPALA TRANSMISSION ISSUES AND THERE WAS NUMEROUS COMPLAINTS ABOUT THE SAME ISSUE BUT NO OFFER FROM GM TO EVEN LOOK INTO THIS ISSUE. MY CAR STARTED TO NOTICEABLY HAVE THIS ISSUE BEFORE EVEN HAVING 100K MILES ON IT AND RIGHT NOW I HAVE 131K MILES. I HAVE FOLLOWED THE PREVENTATIVE MAINTENANCE SCHEDULE WITH MY CAR SINCE I TOOK OWNERSHIP IN 2006. I POSTED MY SAID ISSUE ON FACEBOOK AND ONE OF MY HIGH SCHOOL CLASSMATES COMMENTED THAT HE WORKS AT A CHEVY DEALERSHIP (HAS FOR 13 YEARS) AND ONLY KNOWS OF THE PRESSURE CONTROL SOLINOID ISSUE, SO APPARENTLY GM JUST DOESN'T WANT TO DO THEIR CUSTOMERS RIGHT BY FIXING EVEN THE KNOWN DEFECT OR FOLLOWUP WITH THE NUMEROUS COMPLAINTS STATED ON THEIR FORUM. I JUST PAID OFF MY CAR AND I FEEL THAT I SHOULDN'T HAVE TO PAY SUCH A LARGE SUM OF MONEY TO FIX A DEFECT ON THEIR PART. I ALSO ASKED A FRIEND OF MINE, THAT OWNS A CHEVY IMPALA, AND THEY TOO HAVE STARTED TO EXPERIENCE THE SAME ISSUS AS I. PLEASE ASSIST US CONSUMERS IN PROBING INTO FORESAID ISSUES. THANKS! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10436337November 18, 2011
SERVICE BRAKES, HYDRAULIC
TL* THE CONTACT OWNS A 2004 CHEVROLET IMPALA. THE CONTACT WAS DRIVING 50 MPH WHEN THE BRAKES ENGAGED INDEPENDENTLY. THE CONTACT WAS ABLE TO PULL OFF THE ROAD AND INTO A SHOPPING CENTER WHERE A SMALL FIRE ERUPTED IN THE VEHICLE. THE FIRE WAS EXTINGUISHED AND THERE WERE NO INJURIES. THE VEHICLE WAS TOWED TO A LOCAL MECHANIC WHERE THE CONTACT WAS ADVISED THAT THE BRAKES HAD BECOME EXTREMELY HOT AND CAUSED THE FIRE. THE BRAKE PADS, ROTORS, CALIPERS AND HOSES WERE REPLACED. THE CONTACT CALLED THE MANUFACTURER REGARDING A RECALL UNDER NHTSA CAMPAIGN I.D. NUMBER: 04V287000 (SERVICE BRAKE, HYDRAULIC) BUT THE MANUFACTURER INFORMED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN THE RECALL. THE FAILURE MILEAGE WAS 166,032.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10436226November 17, 2011
SUSPENSION
NEW TIRES INSTALLED JANUARY 2011 WITH PROPER ROTATION EVERY 6000-7500 MILES. INSIDE TREAD OF REAR TIRES ARE PREMATURELY WEARING. I DRIVE MOSTLY HIGHWAY MILES TO AND FROM WORK, ABOUT 150 MILES A DAY ROUND TRIP. I HAVE TO HAVE NEW TIRES INSTALLED AGAIN TODAY AS INSIDE TREAD IS WEARING AND BELTS ARE STARTING TO SHOW. I HAVE SEEN MANY CONSUMER REPORTS AND CLAIMS REGARDING THE REAR SPINDLES AS BEING BAD. I WAS NOT ABLE TO LOCATE ANY RECALLS ON THIS MATTER BUT KEPT LOCATING THE CLASS ACTION LAWSUIT FOR THE REAR SPINDLES OF THE IMPALA I CANNOT AFFORD TO HAVE TO PUT NEW TIRES ON THE CAR EVERY YEAR LET ALONE 2 OR MORE TIMES A YEAR. AFTER LOOKING INTO THE REPAIR COST OF REPLACING THE REAR SPINDLES IS PRETTY EXPENSIVE, ESPECIALLY FOR THE CONSUMER TO TAKE ON WHEN IT APPEARS GM SHOULD RECALL FOR THE CARS FOR THE FIX AS THEY DID FOR THE POLICE DEPARTMENTS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10436060November 16, 2011
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2005 CHEVROLET IMPALA. THE CONTACT STATED THAT THE VEHICLE WOULD NOT START. AFTER REPEATED ATTEMPTS, THE CONTACT WAS ABLE TO SUCCESSFULLY START THE VEHICLE. THE FAILURE RECURRED ON AN INTERMITTENT BASIS. THE VEHICLE WAS NOT TAKEN TO HAVE THE FAILURE DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 72,000. UPDATED 08/01/12*LJ THE CONSUMER STATED SHE CONTINUES TO EXPERIENCE STARTING PROBLEMS. THE CONSUMER STATED SHE READ ONLINE WHERE THERE IS A DEFECT IN THE DESIGN IN THE SECURITY SYSTEM. UPDATED 08/02/12
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10435654November 15, 2011
POWER TRAIN, STEERING
I GOT MY CAR MARCH 2006 RAN SMOOTH FOR TWO YEARS THEN PROBLEMS STARTED. FIRST MY DRIVER SIDE WINDOW FELL . NEXT WHEN I TURN ON MY HEAT OR A.C LOUD TAPPING SOUNDS OCCUR FOR ABOUT 5MINS. THIRD WHEN I TURN MY STEERING WHEEL TO THE LEFT IT MAKE A POPPING SOUND. AND THE WORST OF ALL MY TRANSMISSION IS SLIPPING. EVERYONE I KNOW WITH CHEVY IMPALA ARE HAVING SOME OF THE SAME PROBLEMS. SOMETHING NEED TO BE DONE!!!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10435928November 15, 2011
SERVICE BRAKES, HYDRAULIC, POWER TRAIN, ENGINE AND ENGINE COOLING
I OWN A 2007 IMPALA LT 3.9 L. PURCHASED FROM SUNSET CHEVROLET IN SUMNER, WA 1/03/10. NOT EVEN 3 MONTHS AFTER BUYING THE CAR, THE ENGINE OIL STARTED LEAKING, THE TRANSMISSION STARTED LEAKING, THE POWER STEERING STARTED MAKING AN ABNORMAL NOISE, AND THE CAR NEEDED A BRAKE JOB. (FRONT AND BACK). TOOK CAR TO DEALER (BURIEN CHEVROLET IN BURIEN, WA). WAS TOLD THAT THE NEEDED REPAIRS WERE NOT COVERED BY WARRANTY. WE DECLINED REPAIRS AS WE COULD NOT AFFORD OUT OF POCKET COST. CONTACTED GENERAL MOTORS. WAS TOLD THAT AT THE TIME THE VEHICLE WAS TAKEN TO THE DEALER, THAT RELEVANT COMPONENTS WERE INDEED COVERED BY THE WARRANTY. GM WAS UNSURE OF WHY DEALER HAD TOLD US THEY WERE NOT COVERED BY WARRANTY. BUT THAT THE WARRANTY WAS PRESENTLY EXPIRED, AND EVEN THOUGH IT WASN'T WHEN WE TOOK CAR TO DEALER, THERE IS NOTHING THEY CAN DO NOW THAT THE WARRANTY IS EXPIRED. ALSO, THE TECH AT BURIEN CHEVROLET SAID THAT HE COULD SEE NO SIGNS OF THE SYMPTOMS THAT WE DESCRIBED WERE WRONG WITH THE TRANSMISSION, EVEN THOUGH THERE WAS A SERVICE BULLETIN ISSUED BY GM ON 10/15/09 (06-07-30-023C) WHICH DESCRIBES THE SYMPTOMS EXACTLY AS WE TOLD THE DEALER. IT ALSO CONTAINS INFORMATION NEEDE TO REPAIR THE PROBLEM. NOW THE TRANSMISSION IS ON THE VERGE OF BREAKING DOWN AND THE ENGINE IS LEAKING OIL MORE THAN EVER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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