Chevrolet HHR Complaints

3,575 consumer complaints on file.

#11469471June 15, 2022
VEHICLE SPEED CONTROL
The gas pedal would stick and the car would not decelerate when removing pressure from it. This happened a couple of times on separate days but would unstick and decelerate fairly quickly. Then today the gas pedal not only became stuck but it accelerated and I had to hit the brakes to get it to stop accelerating.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11468867June 12, 2022
FUEL/PROPULSION SYSTEM
Notice a gas smell coming from the car when I would get out of the car after driving it . but could not find the source of the smell at first . Then one day I was parked on a black Asphalt payment and seen a wet spot on the payment I then looked under and seen a small wet spot on the protector where the gas line run through on the left side near the lower rear door wear it opens up I then made a call to my GM car dealer ship to see if it is under warranty or a recall but they said no recall for the Fuel lines that when i looked up if other people are having the same problem . And found over 614,000 having the same problem . Note I am waiting on the parts from my dealer so they can fix it which is over $900.00 I am paying for it .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11468388June 9, 2022
STEERING
The contact owns a 2010 Chevrolet HHR. The contact stated that while driving at an undisclosed speed, the power steering assist failed to operate as needed. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 47,000. The VIN was unavailable. The contact stated that the dealer had a long waiting list, so the vehicle taken to an auto repair shop and repaired there.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11468476June 9, 2022
FUEL/PROPULSION SYSTEM
Purchased vehicle in Sep 2021. After 4 months of purchase, muffler became loose from exhaust after hitting a pothole on highway and, having a mechanical background, I repaired the exhaust by placing a solid stainless steel exhaust sleeve around the weak area and tac welding it. Within a month, I began to smell a rich fuel odor after every trip. I jacked up vehicle and found a fuel leak within insulated area just left of exhaust. I also located another small exhaust leak and repaired it as best as possible with an exhaust wrap, then took it to an exhaust repair shop. I was told fuel leak had to be repaired before exhaust repairs could be done. Mechanic said HHRs we're well known for fuel line corrosion due to poor design and eventually leaking. He said he has turned away many HHRs and Cobalts for this problem over the last 2-3 years.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11465692May 23, 2022
STEERING
The power steering keeps going out. This caused my 15 year old daughter to nearly run into a concrete barrier wall on her way to school. It sent her into a panic and scared the life out of her.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11464142May 11, 2022
FUEL/PROPULSION SYSTEM
Fuel line leaking right in front of rear driver side tire. Puddles up. Steady leak. And strong odor of gasoline in and outside of the car. Gets me woozy at times. It also gets on my tires and affects steering if I was parked on pavement for a while it puddles back to my rear tire. And makes me worry about a fire. Right in the back seat where a car seat would be. Because I was driving through my yard a while back and my family was burning some limbs and stuff. All at once I get flagged down where it has caught fire to my car. Luckily I put it out before it did any permanent damage. But it is not safe for sure.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11464292May 11, 2022
SERVICE BRAKES, STEERING, SUSPENSION
Steering gets very stiff and sometimes locks up when turning left or right in a curve at highway speeds. Had dealer check it and they said they replaced steering motor. Did not correct problem. Made an appointment to check again but was told I would incur charges. I have had it to several mechanic shops and we cannot find anything loose or failing. In a parked position it locks up completely until you start rolling. Afraid steering is going to lock up in a curve and cause harm to driver and passengers. It is available for inspection. It has not been inspected by the manufacturer, police or insurance. Has no warning lights or messages pertaining to problem. The problem first appeared approximately 6 months ago.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11463595May 6, 2022
STEERING
The power steering intermittently (but quite regularly) goes out. The "power steering" warning also comes up on the display panel on the dash. If vehicle is restarted, the power steering seems to resolve itself again but only temporarily. This problem is becoming much more frequent. This is a safety issue because without the power steering in working order, the steering wheel becomes difficult to turn and this happens not only on the road but also on the highway as well when the vehicle is going 70 miles per hour. We have not had the vehicle serviced or looked at for this issue. It has been ongoing for several months but seems to be getting worse/more frequent.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11463126May 2, 2022
UNKNOWN OR OTHER
aBOUT 3 WEEEKS ago I went to exit my 2010 Chevrolet HHR ls and the drivers door handle broke off in my hand. This caused me to climb over to the passenger side to exit. After wards I realized that I could use the power windows to roll the window down to open door from outside. If in the case of a crash the power windows would not work thus trapping me and all of my occupants in the vehicle. I checked on the hhr owners web site and many owners complain it is a constant problem . Some carry extra in vehicle to combat the problem.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11459906April 6, 2022
FUEL/PROPULSION SYSTEM
Fuel tank assembly developed a fuel leak at or around its integrated tank vents creating a strong fuel smell inside and outside the vehicle. THIS IS NOT A RUSTED FUEL LINE PROBLEM. This poses a fire hazard if the vehicle were to come into contact with any spark or flames. This also poses a health hazard from exposure to toxic fumes inside and outside the vehicle. This condition did not trigger any warning messages from the onboard vehicle computer. The seal between the tank vents and fuel tank is made by the manufacturer and is unserviceable. I attempted to seal the leaks with adhesive but was unsuccessful. I then purchased a used replacement fuel tank from an auto recycler and discovered it also has this issue. I believe this to be a design defect that will lead to an unsafe condition in these vehicles. I can make these components available for inspection. I have not had the issue inspected by any other parties as that would involve further costs.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11458941March 30, 2022
FUEL/PROPULSION SYSTEM
Fuel line rusted and leaks
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11458863March 29, 2022
EXTERIOR LIGHTING:HEADLIGHTS:BULBS
The contact owns a 2009 Chevrolet HHR. The contact stated while driving approximately 40 MPH at night, the low-beam headlights became inoperable. There were no warning lights illuminated. The contact took the vehicle to the local mechanic which replaced the headlight bulbs; however, the failure recurred several times. The manufacturer was not notified of the failure. The approximate failure mileage was 172,087
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11458486March 27, 2022
FUEL/PROPULSION SYSTEM
A small gas leak developed in the fuel line....
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11457727March 21, 2022
FUEL/PROPULSION SYSTEM
Leaking fuel lines in front of drivers side rear tire. Fuel lines appear to be rusted. Fuel lines are routed very near exaust pipe.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11455791March 9, 2022
FUEL/PROPULSION SYSTEM, STEERING, VISIBILITY/WIPER
Something with steering and ESC problem unknown for now. The fuel line leaked and needed replacement. The drivers wiper is in visibility
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11455393March 6, 2022
UNKNOWN OR OTHER
I have owned 2 Chey HHR. On both vehicles, the inside driver door handles have broken within a year of ownership. Cheap plastic door handles did not last as they should. It is not replacing just the door handle, but you have to take apart the whole door and replace the complete mechanism. I very expensive fix. I had to roll down driver window in order to reachoutside and open door from outside the vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11453684February 23, 2022
STEERING
The contact owns a 2010 Chevrolet HHR. The contact stated while reversing into her friend's driveway, the steering wheel lost power steering inadvertently. The power steering warning light illuminated. The contact forcefully steered the steering wheel and pulled to the side of the curb in front of her friend's residence. The contact stated that as she turned off and restarted the vehicle, the steering wheel regained power steering; however, the failure reoccurred while driving and making turns. The vehicle was taken to an independent mechanic where it was diagnosed that no issues were found; however, the failure persisted. The vehicle was towed to the same independent mechanic where it was diagnosed that the power steering sensors had failed. The independent mechanic informed the contact that the failure was related to NHTSA Campaign Number: 14V153000. The power steering sensors and the battery were replaced. The vehicle was repaired. The dealer and the manufacturer were notified of the failure and informed the contact that her VIN was not included in the recall. The failure mileage was approximately 155,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11451762February 13, 2022
UNKNOWN OR OTHER
On February 10, 2022 I was riding in the front passenger seat of this vehicle with the front passenger window partially down. I had my fingers of my right hand partially out of the window holding the top of the door frame. The driver hit the remote switch for auto close of the power window. As I felt intense pain in my right hand I quickly withdrew my hand and noted spurting blood, mutilated pinky finger and intense pain. The driver's view of my hand may have been obstructed by my body. My fingertip was still stuck between the top of the window and door frame. I went directly to the nearest Emergency Room and was diagnosed with a traumatic amputation of the right hand (dominant) fifth finger with complete loss of the nail. Three hand x-rays show open, partially displaced fracture of the distal phalange. Due to severe mutilation of the fingertip it could not be reattached to the remaining portion of my finger. This vehicle must not have been in compliance with the FMVSS No. 118 that required anti-pinch windows in vehicles from 2008 forward. Owner's manual has no statement that it has this safety feature.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11448025January 19, 2022
STRUCTURE:BODY, FUEL SYSTEM, DIESEL:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS
The contact owns a 2010 Chevrolet HHR. The contact stated that the underbody and rear wheel well were rusted and corroded adjacent to the exhaust pipe. The contact noticed that fuel was leaking. Eventually, the contact detected an abnormal odor of fuel. The vehicle was taken to an independent mechanic who informed the nickel installation shield on the fuel lines had several holes. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was notified however no further assistance was provided. The approximate failure mileage was 129,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11447402January 13, 2022
FUEL/PROPULSION SYSTEM
My 2020 HHR (which I utilize while in Florida) developed a fuel leak on the driver side just in front of the rear tire. This fuel leak is right alongside the exhaust system which created a very unsafe scenario that could have easily resulted in an explosion and / or fire while driving this vehicle. I did some research and it appears that vehicles like mine are all experiencing a similar problem. I took my car to the Chevy dealer and it cost me $940 to fix this problem. With so many owners of similar vehicles having the exact same problem I believe this should have been covered under a General Motors recall and those who had to pay to get this fixed should be reimbursed. I have attached a copy of the receipt for the work done by the Chevy dealer for your informtion. I did notice that an investigation has been underway to determine if GM should recall vehicles for this problem. Had I been driving on the highway and not realized there was a gasoline leak right by the exhauset pipe it could have been a very tragic situation for me and my family. Thank you for looking into this and please let me feel free to contact me if you have any questions, etc.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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