Chevrolet HHR Complaints

3,575 consumer complaints on file.

#11123988September 1, 2018
STEERING
LIKE MANY PTHERS, POWER STEERING INDICATOR ON DASH AND NO POWER STEERING. WORKS FOR FEW SECONDS WHEN CAR US RESTARTED THEN OUT AGAIN. HAVE REPLACED PUMP TWICE ALREADY .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11123399August 30, 2018
UNKNOWN OR OTHER
TURN SIGNAL DOES NOT TURN OFF BY RETURNING TO ORIGINAL POSITION. I HAVE TO MANUALLY TURN IT OFF EVERY TIME. IF I DO NOT USE IT, AFTER I TURN THE CORNER, IT CLICKS LIKE IT WANTS TO TURN ITSELF OFF. THIS HAS BEEN HAPPENING FOR 5 YEARS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11123446August 30, 2018
AIR BAGS
MY AIRBAG LIGHT KEEPS COMING ON AND OFF TO GET SERVICED. MY WARRANTY IS RAN OUT SO I DON'T HAVE THE MONEY TO GET IT FIXED. WHAT CAN I DO?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11122285August 25, 2018
STEERING
WHILE DRIVING THE POWER STEERING FAILED AND THE INDICATOR CAME ON THE DASH INDICATING FAILURE. IF THE CAR IS TURNED OFF AND THEN RESTARTED THE POWER STEERING WILL WORK FINE FOR AWHILE BUT WILL EVENTUALLY FAIL AGAIN, USUALLY WITHIN 15-20 MIN. THIS STARTED AT 78,000MILES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11122058August 24, 2018
FUEL/PROPULSION SYSTEM
WAS GETTING SERVICED AND WAS INFORMED THAT FUEL LINES WERE ALL RUSTED OUT AND LEAKING VERY BAD. IS GM DOING ANYTHING ABOUT THIS???FIRE HAZARD
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11121803August 23, 2018
FUEL/PROPULSION SYSTEM
FUEL LINE IS UNSAFE AND FIRE HAZARD. NOTICED A LEAK AROUND REAR DOOR. THE LINE IS MADE OF CHEAP STEEL, NOT SOMETHING LIKE STAINLESS STEEL AND NEXT TO THE EXHAUST PIPE. COULD CAUSE BOTH A FIRE AND EXPLOSION. THIS IS A RECALL REPAIR FOR GM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11121809August 23, 2018
STEERING
EVERY COUPLE WEEKS WHILE DRIVING MY CAR, THERE WILL BE A DING SOUND WITH A MESSAGE INDICATING POWER STEERING FAILURE. I HAVE TO PULL OVER AND KEEP TURNING IT ON AND OFF. EVENTUALLY IT SEEMS TO RESET ITSELF AND WORK AGAIN. I CANNOT STEER IT AT ALL WHEN IT FAILS AND IS AT TIMES HARD TO GET OFF THE ROAD IN TIME BEFORE IT LOCKS UP. IT IS VERY DANGEROUS SINCE I HAVE TO DRIVE ON A HIGHWAY TO GET TO WORK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11121534August 21, 2018
FUEL/PROPULSION SYSTEM
THE FUEL LINE FROM THE FUEL TANK TO THE ENGINE BENDS AROUND BY THE WHEEL AND APPARENTLY RUBS WITH EVERYDAY DRIVING. EVENTUALLY IT RUBBED A HOLE IN THE FUEL LINE. I NOTICED IT AFTER I PARKED THE CAR AND COULD SEE FUEL DRIPPING IN FRONT OF THE REAR WHEEL. THE LINE FROM FRONT TO BACK OF THE CAR IS A SINGLE PIECE AND COST SOMETHING LIKE $700 FOR THE LINE ALONE. (STUPID) INSTEAD OF REPLACING THE LINE I HAD A RUBBER FUEL LINE CLAMPPED TO THE LINE AS A TEMPERARY FIX. AFTER TALKING TO A CHEVY DEALERSHIP AND A MECHANIC AT TIRE DISCOUNTERS, I WAS TOLD BY BOTH PLACES THAT THIS IS A COMMON PROBLEM. BOTH LOCATIONS SAID THAT THEY GET HHR'S WITH THIS PROBLEM OFTEN. THIS NEEDS TO BE ON A RECALL LIST. THIS SERVICE WAS DONE ON JANUARY 25, 2017 AND THE COST FOR THE FIX WAS $232. THANK YOU FOR YOUR TIME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11121132August 20, 2018
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, STEERING
FOR THE PAST FEW MONTHS I NOTICED MY POWER STEERING, CRUISE CONTROL BEING CUT OFF AND JERKING WITH MY CAR. BUT UP TIL THE BEGINNING OF AUGUST MY CAR WOULDN'T START, IT WOULD CRANK BUT NOT START. COME AUGUST 18TH MY CAR COMPLLIFE ROY WON'T START. THERE WAS A RECALL ON MY VEHICLE AND THE PREVIOUS OWNER TOOK IN THE CAR FOR THE RECALL BUT NOW IT'S ACTING UP AGAIN. MULTIPLE TIME WHERE I LOOSE CONTROL OF MY CAR AND OR THE CAR WOULD SLOW DOWN TO THE POINT IT FELT LIKE I WAS STOPPING THEN IT WOULD JERK. I THOUGHT THE DEALERSHIP COULD FIX THIS BUT THEY CAN NOT, GM, RIGTH WAY AND ETC ARE NOT HELPING. I'M TERRIFIED MY CAR WON'T WORK AND ALSO IT'LL BE DANGEROUS TO DRIVE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11120917August 19, 2018
AIR BAGS
KNOW PROBLEM ON CONNECTORS TO AIR BAGS GIVES 2 CODES B0019-0D AND B0010-04 STATES THAT THIS KNOW PROBLEM CAN STOP DEPLOYMENT OF AIR BAGS. UPON LOOKING PROBLEM UP THIS IS VERY COMMON ON THIS CAR AND THE MANUFACTURER KNOWS OF IT. THIS IS SAFETY AND SHOULD BE FIXED BY THEM BEFORE SOMEONE GETS HURT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11119875August 14, 2018
FUEL/PROPULSION SYSTEM
THE FUEL LINE IN MY 2008 HHR CHEVY WAGON, COMING FROM THE REAR FUEL TANK IS PRESSURIZED BY A FUEL PUMP. JUST IN FRONT OF THE REAR DRIVER'S SIDE TIRE, IT UNDERGOES A 90-DEGREE BEND. THIS PAST WEEKEND, IT FAILED, MOST LIKELY DUE TO CORROSION, AND GASOLINE WAS BEING PUMPED OUT OF THE TANK AT A VERY HIGH VOLUME. THIS IS THE THIRD GM PRODUCT THAT I HAVE HAD THIS HAPPEN TO IN EXACTLY THE SAME SPOT, THE OTHER TWO WERE SATURN ION SEDANS. MY MECHANIC TOLD ME YESTERDAY THAT THIS IS A RECURRING ISSUE FOR GM FUEL LINES. I AM VERY FORTUNATE THAT THE LEAK DID NOT CAUSE A FIRE- IT WAS A LARGE POOL OF FUEL UNDER THE CAR! (WHENEVER THE IGNITION IS TURNED ON, IT APPEARS THAT THE FUEL PUMP IS SUPPLYING PRESSURIZED FUEL TO THE LINE. THE TOW TRUCK DRIVER YELLED AT ME TO TURN THE KEY OFF AFTER I GOT IT OUT OF THE DRIVEWAY! IT WAS GUSHING GAS! THE NHTSA SHOULD CONSIDER THIS A SERIOUS SAFETY ISSUE. ($100 TO FIX, NOT BAD FOR AN OLD CAR.) THANKS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11119408August 12, 2018
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
MY BRAKE LIGHTS STAY ON ALL THE TIME. I REPLACED THE BRAKE POSITIONING SENSOR. IT IS UNDER MY IMPRESSION THAT MANY PEOPLE HAVE PROBLEMS WITH THIS. I THINK THE FIX IS RUNNING A GROUND CABLE TO THE CAR'S COMPUTER. I ALSO CANNOT USE MY TEMPERATURE GAUGE AND CRUISE CONTROL. PLEASE EMAIL ME AT YOUR CONVENIENCE AT [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11118932August 10, 2018
STEERING
TL* THE CONTACT OWNS A 2007 CHEVROLET HHR. WHILE DRIVING 30 MPH ON VARIOUS OCCASIONS, THE POWER STEERING WARNING INDICATOR ILLUMINATED AND THE STEERING WHEEL SEIZED. THE VEHICLE WAS NOT TAKEN TO A DEALER TO BE DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 114,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11118714August 9, 2018
STEERING
MY 2006 HHR LOST POWER STEERING. THE LIGHT CAME ON AND IT TOOK ALL I HAD TO STEER IT. EVERYTIME I CUT IT ALL OFF AND CRANK IT BACK UP THE LIGHT WILL GO OFF AND I CAN DRIVE IT FOR ABOUT A MINUTE TO 5 MINUTES USUALLY IN THE LIGHT SAYING POWER STEERING WILL COME ON AND THE STEERING ISSUE WILL OCCUR AGAIN. I LOVE MY HHR AND THIS IS MY FIRST CHEVROLET PRODUCT BUT I REALLY THINK THERE SHOULD BE A RECALL DUE TO THE FACT THAT AFTER MUCH MUCH RESEARCH I HAVE FOUND THAT THE HHR AS WELL AS OTHER CHEVROLET VEHICLES HAVE HUNDREDS TO THOUSANDS OF PEOPLE WITH THE SAME EXACT COMPLAINT. THE POWER STEERING LIGHT WOULD COME ON AND THEY WOULD LOSE ALL POWER STEERING. THIS SHOULD NOT BE A COST THAT US WHO HAVE PURCHASED AND PUT OUR TRUST OF SAFETY INTO CHEVROLET TO HAVE TO BARE. THIS CAN BE EXTREMELY DANGEROUS AND CAN ACTUALLY LEAD TO VEHICLE FATALITIES DUE TO THE POWER STEERING GOING OUT. CHEVROLET SHOULD BE RESPONSIBLE FOR THE REPAIRS OF THE POWER STEERING DUE TO IT BEING A KNOWN FACT BASED ON VERY MUCH RESEARCH AND COMPLAINTS FROM SO MANY OWNERS. THIS FACT SHOWS AND PROVES THAT IT IS THE FAULT OF THE WAY THE CAR WAS DESIGNED OR BUILT OR FAULTY PARTS USED BY CHEVROLET/GM. PLEASE CONSIDER THE DANGER THAT THIS FAULT CAN CAUSE TO OWNERS AND DO A RECALL TO HAVE THESE ISSUES REPAIRED SO THAT IT DOESN'T END UP CAUSING MORE DAMAGE OR TAKING A LIFE BECAUSE SOMEONE LOSES CONTROL OF THERE CHEVROLET DUE TO FAULTY PARTS. THANK YOU, [XXX] FROM HALIFAX VIRGINIA INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11118808August 9, 2018
STEERING
TL* THE CONTACT OWNS A 2010 CHEVROLET HHR. WHILE DRIVING APPROXIMATELY 10 MPH, THE POWER STEERING ABILITY SEIZED AND THE POWER STEERING WARNING INDICATOR ILLUMINATED. THE CONTACT PULLED THE VEHICLE OVER TO THE SIDE OF THE ROAD AND TURNED THE VEHICLE OFF. AFTER FIVE MINUTES, THE VEHICLE RESTARTED NORMALLY AND THE FAILURE RECURRED. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE AND THEN TOWED TO RYDELL CHEVROLET (18600 DEVONSHIRE STREET, NORTHRIDGE, CA 91324) WHERE IT WAS DIAGNOSED THAT THE POWER STEERING MOTOR FAILED AND NEEDED REPLACEMENT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 79,208. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11118495August 8, 2018
STRUCTURE:BODY
ON AUGUST 2 2018 I WAS DRIVING. I HAD MY OLDEST DAUGHTER IN THE BACK SEAT. WE CAME TO A STOP SIGN AND MADE A RIGHT TURN. AS I WAS TURNING THE REAR DRIVER SIDE DOOR FLEW OPEN AND MY DAUGHTER AND HER CELL PHONE WENT FLYING OUT. SHE GOT SCRAPES AND BRUISES BUT NOTHING MAJOR. HER CELL PHONE SCREEN SMASHED. I IMMEDIATELY PULLED OVER THINKING SHE JUST DIDN'T SHUT THE DOOR ALL THE WAY AND TRIED TO SHUT IT. IT WOULDN'T LATCH. I WENT TO THE CLOSEST GAS STATION AND TRIED GETTING THE DOOR TO SHUT, AS I WAS STANDING THERE SLAMMING THE DOOR IN THE POURING RAIN, I NOTICED A LADY TRYING TO SHUT HER DOOR. HERS WOULDN'T SHUT EITHER (SHE DRIVES A CHEVY, NOT THE SAME MAKE) I WENT OVER TO MY MECHANIC AND HE TOLD ME THE LATCH NEEDED TO BE REPAIRED. I CALLED AUTO ZONE TO SEE IF THEY HAVE THE PART FOR THE CAR BECAUSE I CAN NOT DRIVE AROUND WITH A REAR DOOR THAT WILL NOT SHUT. THE LADY I SPOKE TO TOLD ME THAT IT IS A DEALER PART AND THAT I WOULD HAVE TO GO THROUGH THE DEALER BUT IN THE MEANTIME I CAN GET A STRIKER REPAIR KIT ONLINE. SHE TOLD ME THAT SHE ALSO HAS A CHEVY AND HER DOORS WON'T STAY SHUT. I CALLED CHEVY AND HAVE BEEN WAITING TO HEAR BACK FROM SOMEONE ON WHAT TO DO. THIS ISN'T A PROBLEM THAT WE CAN SEE. IT HAS TO BE AN INTERNAL ISSUE.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11118254August 7, 2018
STEERING
POWER STEERING WARNING LIGHT COMES ON WHILE DRIVING AND DIFFICULT TO STEER. RESETS WHEN IGNITION TURNED OFF AND BACK ON, HOWEVER REPEATEDLY HAPPENS EVERY FEW BLOCKS WHILE DRIVING. THIS IS DANGEROUS AND THERE IS A RECALL FOR LATER 2009-2010...WHY NOT FOR ALL YEARS?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11118299August 7, 2018
AIR BAGS
TL* THE CONTACT OWNS A 2011 CHEVROLET HHR. WHILE DRIVING APPROXIMATELY 50 MPH, THE SERVICE AIR BAG WARNING INDICATOR ILLUMINATED, WHICH WAS A SAFETY CONCERN. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO REPLACED AN UNKNOWN SENSOR, BUT THE FAILURE RECURRED. THE DEALER WAS NOT CALLED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WERE NO RECALLS. THE FAILURE MILEAGE WAS APPROXIMATELY 62,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11115889August 6, 2018
STEERING
STARTED DRIVING DOWN THE ROAD POWER STEERING LIGHT AND BELLS CAME ON AND LOST STEERING. ALMOST CRASHED INTO THE DITCH . LUCKILY NOBODY WAS COMING TOWARDS US OR BEHIND US . DO NOT DARE TO DRIVE MY CAR NOW I HAVE A YOUNG CHILD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11118033August 6, 2018
STEERING:ELECTRIC POWER ASSIST SYSTEM
TL* THE CONTACT OWNS A 2010 CHEVROLET HHR. WHILE DRIVING 35 MPH, THE ELECTRIC POWER STEERING FAILED. ONCE THE CONTACT TURNED OFF AND RESTARTED THE VEHICLE, THE POWER STEERING RETURNED TO NORMAL. THE FAILURE RECURRED. THE DEALER (MICHAEL CHEVROLET, 5735 N BLACKSTONE AVE, FRESNO, CA 93710, (559) 431-6001) STATED THAT THERE WERE NO RECALLS FOR THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 90,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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