Chevrolet Colorado Complaints

3,652 consumer complaints on file.

#11499748January 2, 2023
UNKNOWN OR OTHER
The HVAC module temp door is cracked, as previously seen in the 2015-2016 recall for Chevrolet Colorado’s and GMC Canyons. This forces the temperature to be 33 degrees F colder than requested. This poses a risk to those that live in cold winter climates, as there is no heat available in the vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11499158December 28, 2022
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM, ENGINE
A/c lines near driver side wheel well has chafed through fuel line and wire harness.Causing a couple thousand dollars in damage.Nor warning indicators leading up to either incidents. My chevy dealership mis diagnosed it twice and has now found the issue. Fuel lines leak can cause fires and as far as the electrical issue I've been left stranded with my 3 year old daughter a couple of times..Have looked up forums and many people have had the same issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11499004December 27, 2022
STEERING
I lost power steering on 12/18/22. Informed by dealership that although a power steering loss is a problem that has resulted in a recall for 2015 chevy colorado trucks that this is a different problem. The power steering control module was replaced part number 84670807 sr
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11498810December 25, 2022
STEERING
Power steering failure at high speed
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11497417December 14, 2022
ELECTRICAL SYSTEM
The ignition swich won't turn off in one of ten time. Truck could be stolen & driven away.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11496968December 11, 2022
ELECTRICAL SYSTEM, POWER TRAIN
Ignition safety module known as pass lock security. This causes my vehicle not to start and give a code and a light on the dash for the Pass Lock security. The vehicle was fine then I went into a store came out and put the key in the ignition, the lights on the dash came on but it would not crank. This is very hazardous cause It could happen while you’re driving anytime, which could cause the vehicle to go into security mode and turn vehicle off making it very dangerous for passengers in vehicle. This is a problem with other Chevy Colorado's when I research this problem.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11496703December 9, 2022
STRUCTURE:FRAME AND MEMBERS
The contact owns a 2012 Chevrolet Colorado. The contact stated that while inspecting the vehicle, it was discovered that the driver’s side subframe had fractured due to rust and corrosion. The contact indicated that the fracture was located by the bed of the truck and the cabin of the vehicle. The vehicle was inspected by a welder who advised that the damaged was too severe to repair and that the subframe needed to be replaced. The manufacturer and local dealer were notified of the failure, but no assistance was offered. The failure mileage was 157,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11496465December 7, 2022
POWER TRAIN
My car was shuddering (almost like the wheels didn't have enough power) and it felt like I was going over a rumble strip. After some research I found out that Chevrolet knew of this problem and acknowledged it in a service bulletin in 2018. The problem was that the transmission oil Chevrolet had used was failing and needed to be replaced. The oil Chevy had in there was causing the Torque Converter Clutch (TCC) to Shudder or slip. Chevrolet never notified its customers because they said this would not harm the truck. However they're wrong, if the transmission does not have the right oil and is causing the TCC to slip, this inevitably would ruin the clutch and thus is a manufacturing default and should be replaced at no cost by Chevy. The newest service bulletin on this problem is N0: 18-NA-355 (https://static.nhtsa.gov/odi/tsbs/2019/MC-10163890-9999.pdf) Chevrolet said this was not covered by a warranty and wanted me to pay $500 to fix their mistake of putting in faulty oil in my truck. They then offered me to pay $80 . They also refuse to extend my warranty and cover the remaining $80. This is a safety problem because it could cause the transmission to seize up if not fixed. Because this has been well documented in many other customer cars, I believe they should be forced to Recall and notify all customers and pay for this procedure. My car was inspected and flushed by car dealer (Chuck Olsen Chevrolet in Shoreline WA). There were no warning lamps, or messages. It failed why I was driving on a two hour road trip. The rumbling was so noticeable I initially thought my wheel was falling off so pulled over to make sure my tire still had all of it's bolts. Turns out the fluid Chevy used in my transmission was to blame. In the owners manual it says you should flush your transmission at 72,000 miles. My truck only has 58,000 miles.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11496492December 7, 2022
STEERING
Driving down the interstate in my 2016 Colorado when the power steering failed. Light came on the dashboard stating power steering failure.. I stopped and checked the belt.. Continued to exit the interstate Very frightening with no steering assistance… Got home and let sit for half a day… When I started the truck the power steering came back…I made an appointment with the local Chevrolet service center for next week
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11496023December 5, 2022
STEERING
The contact owns a 2016 Chevrolet Colorado. The contact stated while driving at various speeds, the Steering Assist Reduced - Drive with Care and stabili-trak messages were displayed on the instrument panel. The contact took the vehicle to a dealer where he was informed that the steering rack needed to be replaced. The manufacturer was also notified of the failure but offered no assistance. The vehicle was not repaired. The failure mileage was unknown.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11496066December 5, 2022
STEERING
The contact’s husband owns a 2017 Chevrolet Colorado. The contact stated that on multiple occasions while driving approximately 30-35 MPH, the steering wheel jerked. The contact stated that she was concerned for her safety while driving the vehicle. The contact stated that the failure almost caused a crash. The power steering and stabili-trak warning lights were illuminated. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 40,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11495989December 4, 2022
POWER TRAIN
My 2018 Colorado Z71 (40,000 miles) suffers from transmission shudder intermittently. Dealer took it for a 14 mile test drive and was unable to duplicate. Blamed it on the tires. Refused to flush transmission fluid in accordance with GM TSB 18-NA-355. Shudder becomes worse when trailering boat. Known issue to GM, however, dealers refuse to perform the solution provided by GM in the absence of a recall.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11495068November 27, 2022
ELECTRICAL SYSTEM, STEERING, EXTERIOR LIGHTING
The touch screen for the radio and steering controls for the radio on the steering wheel start changing channels on the radio, the touch screen starts clicking, and going through the stations, satellite stations, and flipping through all of the home screens. When trying to stop this will the truck is running is a hazard because the touch screen does not work, nor does the volume or channel controls on the steering wheel work. The clicking and changing of stations and screens is a hazard when on the freeway because of a distraction that cannot be turned off. Even when turning off the radio the clicking and touch screen continues to roll through all of its menus making noises. This starts to happen about 5 minutes into operation of the truck. Additionally, the menu on the dash, not the touch screen, starts changing menus and sticks on the radio stations and then you cannot view the mileage or amount of gas left. Nothing stops these actions except for turning off the truck for a few minutes.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11494960November 26, 2022
STEERING
About three weeks ago my power steering stopped working and the truck said it needed to be serviced, but when I restarted my truck the system started working and continued to work until yesterday. Yesterday it failed and when restarted it pulled hard to the right. This problem seems similar to the one which forced a recall. I have 76,390 miles on my truck. My code reader red: (C0545), and suggested it was possibly the steering wheel torque sensor or the steering wheel torque sensor wiring harness.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11493889November 17, 2022
ELECTRICAL SYSTEM, STEERING
Experiencing intermittent power steering lose while vehicle is moving. Contacted GM and got a GM diagnostics and they said that I have to replace steering rack. Same problem as other intermittent steering loss. Safety concern. I have more files but difficult to upload on current platform.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11493676November 15, 2022
POWER TRAIN
In March of 2021 purchased a used Chevy Colorado from Jake Sweeney Automotive Group in Cincinnati Ohio. The vehicle seemed very sound, but over time a rumbling sound was starting to take over the cab of the truck. I felt it was coming from the rear end of the truck. I took the vehicle into an independent mechanic. They removed the tires to make sure it was not the brakes. They ended up telling me where I thought the sound could be coming from was the differential. They could not tell me exactly what was wrong without tearing the differential apart. I took the vehicle back to Jake Sweeney Service in Lebanon Ohio because this Service Center was closer for service. After their service inspected the vehicle they determined it was an issue with the differential. Again, they could not tell me exactly what was wrong until they tore into it. The independant mechanic gave me a text on GM-Techlink.com that indicates GM is having issues with this type of differential. After some arguement with Service Tech and Manager of Service Department. They agreed to cover 25 per cent of the of the work done to make differential right. I was not in agreement with this due to it is a GM problem. I made contact with GM to complain to them of their issues with the differentials on these vehicles. After a couple months of talking to the claims writer. A supervisor called me to inform me they would cover 25 per cent of the cost to repair the vehicle. Again, I was not in agreement with GM only covering 25 per cent of the cost when GM has an issue with these differentials. It looks from reading the GM-Techlink.com GM is aware of 2017-2019 differentials in the Colorado and GMC Canyon models causing the whining, growling and grinding sound. The link indicates there is a machining issue on the surface of the carrier bearing bore. I understand, I have put miles on this vehicle before I was aware of this issue. But my feeling is GM has put an unsafe and faulty vehicle on the road.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11493085November 10, 2022
POWER TRAIN
The contact owns a 2017 Chevrolet Colorado. The contact stated that on numerous occasions while accelerating at low speeds, the vehicle shuddered and jerked. No warning light was illuminated. The vehicle was taken to the dealer where the failure could not be duplicated. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 30,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11492888November 9, 2022
EXTERIOR LIGHTING
I'm reporting a safety issue with the head lights on this vehicle, 2021 Chevrolet Colorado LT. The low beam head lights are woefully insufficient for night driving. The light emitted is non-existent with any light from oncoming vehicles. This is well known buy other owners of this model truck, and immediately noticeable to anyone who has driven my own vehicle. I have tried 2 different types of bulbs to improve the situation with no improvement. There are upgraded lights available as an option if you order the vehicle that way, but most models on the lot do not have this option. The cost to have the vehicle retro-fitted with the optional headlights is well over $1000. in parts and labor. I have owned older vehicle with the same style /strength blubs with no issue, but this vehicle is dangerous to drive at night with the standard headlights, especially in inclement weather.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11491499October 30, 2022
STEERING
Power steering goes off at random making driving very unsafe for me and everyone else on the road , will not be detectable via code and randomly will start working or failing at the drop of a dime.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11491207October 27, 2022
EXTERIOR LIGHTING
I was stopped, and given a warning by a police officer for having no tail lights whatsoever. All other lights were functioning, and they had been fine the day before. These vehicles have four identical stop and tail lamp bulbs. I tested with my multimeter, and found that there was current at the socket. I replaced all four bulbs. Upon inspection, I determined that a SINGLE bulb of the four had a broken filament. It seems ridiculous that one bulb failing should cause the other three to go off duty. What is the point of two bulbs on each side, if they all quit when one dies?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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