Chevrolet Colorado Complaints

3,652 consumer complaints on file.

#11539518August 19, 2023
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
When I put the truck in park it goes into park fine. I can turn the engine off but I can't remove the key because the ignition switch won't go all the way forward. The lights stay on and also the radio. I had to repeatedly start and stop the truck and move the gear shift selector to remove key. I had the same problem in February 2022. The dealer fixed it by replacing gear shift selector while under warranty. The problem was remedied. Said this was happening and there was a TSB about this problem. This problem was never consistent. Now in Aug. 2023 I am having the same problem. The truck is no longer under warranty and the dealer says that I must pay to have it diagnosed and fixed. Chevrolet is aware they have this problem with several different models and don't want to acknowledge it and take responsibility. There are several class action lawsuits filed about this. This is a safety issue because I just can't leave the truck with the key in the ignition. I looked online and have seen that Chevrolet has this problem with several models of different years. They should find a solution and have a recall to address this problem. The dealer also told me my truck was actually worth less if I were to trade it in because of this problem. Should have said something in 2019 as they knew about this problem since at least 2016. They fix the problem by replacing faulty parts with the same faulty parts.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11539411August 18, 2023
UNKNOWN OR OTHER
2020 Chevrolet Colorado: Purchased truck in February 2023 w/25000 miles. Since purchasing truck, key would get stuck in ignition. Key gets stuck in ignition frequently and would take several minutes to release, very frustrating. Was told I was not pushing key in to release. After several months and repeated key release issues, I called dealership and was told problem was due to shifter assembly(connection issue). Appointment made(August 12,2023) and issue confirmed and replacement of shifter assembly done. Was told the Chevrolet Colorado has issues with this problem. GM/Chevrolet should warrant this consistent issue. Out of pocket $471.00... mileage at time of replacement 39,859....
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11539151August 17, 2023
STEERING
While driving steering assist went out and the steering wheel would hang up and make it hard to control. You could get past the stoping point with effort but the control would wonder and make it hard to turn. Luckily it happened close to home because it would have been hard to control at speed and in traffic.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11539091August 17, 2023
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
The contact owns a 2023 Chevrolet Colorado. The contact stated while driving 35 MPH, the vehicle experienced phantom braking with an audible alert and an unknown warning light illuminated. The contact was able to safely drive the vehicle to the residence. The vehicle was not diagnosed nor repaired. The dealer was not contacted. The manufacturer was contacted, and a case was filed. The failure mileage was 1,100.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11538980August 16, 2023
STEERING
Stabilitrak and power steering failure at random. Will happen in the middle of driving the vehicle. This is a continuous issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11538831August 16, 2023
ENGINE, FUEL/PROPULSION SYSTEM
Exhaust leaks but it doesn’t do it all the time
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11538578August 15, 2023
STEERING
Steering is locking up when taking turns at slow or fast speeds. It appears very similar to reports I’ve read on the recall for 2015 Chevy Colorados for the steering torque sensor. My vehicle is not safe to drive at this point.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11538600August 15, 2023
STEERING
Stabilitrak failure message followed by the power steering shutting off. It has occurred numerous times which requires pulling over and shutting off the vehicle and restarting the vehicle. Sometimes it immediately occurs again. Depending how fast you are driving it can result in an accident. I discovered that the 2015 Colorado's had the same issue and were recalled by Chevy. I was told the repair is going to cost about $1800.00
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11537478August 9, 2023
FUEL/PROPULSION SYSTEM
The flapper just inside the fuel filler pipe has broken loose, allowing water or dust to enter, potentially causing engine failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11537155August 8, 2023
SERVICE BRAKES
The braking system did not engaged as expected when suddenly braking in freeway commute. This resulted in a vehicle collision. I believe this issue put myself and others in danger. There were no warning lamps.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11536218August 3, 2023
ELECTRICAL SYSTEM
The vehicle will not stop unlocking itself. even while moving.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11536352August 3, 2023
STEERING
Power steering shuts off while driving. Once stopped, turned off and turned back on it will work. The issue being it continues to do this. It is a huge safety risk and how they recalled 2015, but not 2016 is very frustrating when the same issue continues to happen. We have called corporate, but they have not been willing to fix their problem. All we got from them was sorry it is not a recall for that specific year. Letting them know it is the exact same issue that was recalled for the earlier year, but not this one was not okay. Just trying to make sense of this all. Why no recall yet?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11536347August 3, 2023
UNKNOWN OR OTHER
I am having issues with my key getting stuck in my 2022 Colorado. It will turn enough for the engine to shut off but will go all the way back to where the key will release. This is well known issue will many forums documenting this on multiple Chevy vehicles of different makes and models. The safety concerns are if this happens somewhere unsafe to remain parked or to remain with your vehicle. You cannot leave the vehicle unattended and while you can start it, you are stuck with the vehicle until the gas runs out or you have someone come fix/tow you. If you are for example camping or in an unsafe area you cannot leave or lock your vehichle. If you don't have cell service, gas. or money you could be in a real bind. Chevy is definitely aware of this issue and has not issued a recall. This is despite previous recalls and scandal over ignition failure problems.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11535455July 31, 2023
STRUCTURE:BODY, UNKNOWN OR OTHER, SUSPENSION
The FRAME rotten away
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11534644July 26, 2023
FUEL/PROPULSION SYSTEM
5 FUEL SYSTEM CONCERN TECH(S):131 Customer States, There is a fuel leak present on the top of the tank where the filler neck goes to the tank. Please inspect and advise NEED TO LOWER FUEL TANK AND INSPECT IF FUEL PUMP IS LEAKING OR ONLY ITS SEAL. 131 LOWERED FUEL TANK AND REPLACED FUEL PUMP SEAL, VERIFIED NO LEAKS ALL OK AT THIS TIME I was fueling up with diesel and it started leaking on the ground
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11534694July 26, 2023
POWER TRAIN
The truck has a hard downshift and when stopping and starting again at a stop sign it will lunge forward sometimes.Also,when holding speed at 50-60 mph you can feel a slight shutter like the truck is not running correctly.The dealer flushed the transmission when I purchased the truck but the issue continued so I made an appointment with the service department on march 3,2023.They took the truck on a road test and did notice the hard downshift and noted that this is a normal characteristic of this transmission(this is not normal and is unsafe)and will not offer to repair it.It is now the end of July 2023 and the issue continues and no one seems to want to do anything about it.I am going to take it back again but I am probably going to get the same answer
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11534435July 25, 2023
ELECTRICAL SYSTEM, UNKNOWN OR OTHER, SEAT BELTS
There are crackling sounds coming from the wheel when going over humps. no power while driving or changing lanes it's worst when the ac is on, was burning gas like crazy, and shakes at 65 mph., the gas while escalating makes a clicking noise like 2 iron knocking together, and the dashboard including the radio, and telephone screens goes blank/black. from time to time from day one, the truck drop dead/blank in August 2021, AC comes on while not on time to time. the tire sensors read wrong, the door is making clicking noise, outside air is coming into the cabin, and exhaust fumes. It's very damp by my feet and under the steering under the driver's feet it's rusty, the safety alarms are on from time to time. From time to time the belt will squeeze while driving. Yes, the truck has been at the dealership lots of times, every time they claim they can't find the leaks or the problem! and refuse to set up any warranty repairs.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11533983July 24, 2023
ENGINE, VEHICLE SPEED CONTROL, UNKNOWN OR OTHER
We purchased a 2019 Chevrolet Colorado December 2022. Beginning in January 2023 to current month July 2023 the vehicle has been at the dealership 4 times for the same occurrence: SERVICE STABILITRAK and ENGINE POWER IS REDUCED A warning “ding” sounds (the same noise as seatbelt, door ajar, etc) simultaneously with the messages “SERVICE STABILITRAK” and “ENGINE POWER IS REDUCED” The vehicle immediately is jerking or lurching, the engine no longer runs smoothly and is misfiring. The engine power reduced does not allow safe acceleration, and the vehicle is unstable (as it moves it feels like driving over a thousand speed bumps over and over), the engine misfiring is heard from the exhaust and the vehicle is visibly vibrating, on acceleration the maximum speed is 20 mph. All 4 times this has happened while driving the vehicle on highways in traffic. We are left unable to get out of the way of moving traffic, unable to accelerate, change lanes or make turns safely. Three of the four times we had the vehicle towed to the dealership. The last time the vehicle did this fortunately I was near our local dealership and drove it less than a mile so the service people could “witness” what I had been trying to explain what’s been happening with this vehicle. This is a very serious issue! My husband is 75 and very ill. I have to drive him 100+ miles for treatments on a regular basis. We cannot continue to be put in danger because of this vehicle default. We need this problem fixed not only for ourselves but for the safety of others, including unsuspecting drivers and innocent passengers, young, elderly, disabled, some simply misunderstanding our vehicles “failures to perform” in traffic on the roads. A trusted vehicle is very important. A stabile vehicle with sufficient engine power is a must if we are going to put it on the roads. “SERVICE STABILITRAK” and “ENGINE POWER IS REDUCED” is not new. General Motors needs to take action to correct this problem and educate dealers.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11533997July 24, 2023
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
I've had two problems both dealing with the truck's infotainment system. The first problem was that the software "glitched" and the screen became unusable (see attached pictures). The headlight controls are exclusively accessed through this screen and I had to remove the negative battery cable for 10+ minutes to recover this screen and access my headlight controls. The second problem was an over the air updated pushed to my truck over the weekend of 7/21/2023 to 7/24/2023. The update did not install and caused my truck's battery to drain while not in use. I was forced to jump start the vehicle the morning of 7/24/2023. The truck had 7500 miles at the time of battery failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11533583July 21, 2023
UNKNOWN OR OTHER
The frame on my 2004 Chevy Colorado has rusted/rotted to the point that it snapped, causing the bed to rub against the cab. Mechanic said it is not fixable.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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