Cadillac XTS Service Bulletins

2,750 manufacturer communications on file.

• January 9, 2017•Document ID: 10113298

  Service Bulletin/Repair Instructions
  EQUIPMENT ADAPTIVE/MOBILITY; BACK OVER PREVENTION: CAMERA SYSTEM

  Mfr Comm. #:

  PIC6220A

  Date Added:

  August 15, 2017

  Manufacturer:

  CHEVROLET

  Summary

  This Preliminary Information communication provides information to the technician about vehicles with an intermittent loss of gridlines in the rear camera display screen and a "Service Rear Vision System" message that both happen at the same time. Technician should check for Diagnostic Trouble Codes and follow published Service Information diagnostics for the Diagnostic Trouble Codes. If not Diagnostic Trouble Codes stored and the concern was duplicated or the customer described the concern, dealer should communicate to the customer that we apologize for this inconvenience and that General Motors is currently evaluating this concern.

  Associated Products (47)

  2017 Buick Envision2017 Buick LaCrosse2017 Buick Regal2017 Cadillac ATS2017 Cadillac CT62017 Cadillac CTS2017 Cadillac Escalade2017 Cadillac Escalade ESV2017 Cadillac XT52017 Chevrolet Camaro2017 Chevrolet Colorado2017 Chevrolet Corvette2017 Chevrolet Cruze2017 Chevrolet Impala2017 Chevrolet Malibu2017 Chevrolet Silverado2017 Chevrolet Suburban2017 Chevrolet Tahoe2017 Chevrolet Volt2017 GMC Acadia+ 27 more
  Associated Documents

  • DownloadMC-10113298-0001.pdf↗
• January 9, 2017•Document ID: 10113297

  Service Bulletin/Repair Instructions
  EQUIPMENT:ELECTRICAL

  Mfr Comm. #:

  PIC6216C

  Date Added:

  August 15, 2017

  Manufacturer:

  CADILLAC

  Summary

  This Preliminary Information communication provides information to the technician about vehicles voice recognition inoperative for calling Bluetooth phone contacts. Technician will need to Clear All Private Data and repair any phones that were deleted.

  Associated Products (48)

  2017 Buick LaCrosse2017 Buick Regal2017 Cadillac ATS2017 Cadillac CT62017 Cadillac CTS2017 Cadillac Escalade2017 Cadillac Escalade ESV2017 Cadillac XT52017 Cadillac XTS2017 Chevrolet Camaro2017 Chevrolet Colorado2017 Chevrolet Corvette2017 Chevrolet Cruze2017 Chevrolet Impala2017 Chevrolet Malibu2017 Chevrolet Silverado2017 Chevrolet Suburban2017 Chevrolet Tahoe2017 Chevrolet Volt2017 GMC Acadia+ 28 more
  Associated Documents

  • DownloadMC-10113297-0001.pdf↗
• January 6, 2017•Document ID: 10116536

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM

  Mfr Comm. #:

  07-08-49-020L

  Date Added:

  August 31, 2017

  Manufacturer:

  BUICK

  Summary

  This informational bulletin provides information for the IPC odometer programming method quick reference guide.

  Associated Products (605)

  2017 Buick Cascada2017 Buick Enclave2017 Buick Encore2017 Buick Envision2017 Buick LaCrosse2017 Buick Regal2017 Buick Verano2017 Cadillac ATS2017 Cadillac CT62017 Cadillac CTS2017 Cadillac ELR2017 Cadillac Escalade2017 Cadillac Escalade ESV2017 Cadillac XT52017 Cadillac XTS2017 Chevrolet Bolt EV2017 Chevrolet Camaro2017 Chevrolet Caprice2017 Chevrolet Colorado2017 Chevrolet Cruze+ 585 more
  Associated Documents

  • DownloadMC-10116536-0001.pdf↗
• January 6, 2017•Document ID: 10113295

  Service Bulletin/Repair Instructions
  EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

  Mfr Comm. #:

  PIC6186F

  Date Added:

  August 15, 2017

  Manufacturer:

  CADILLAC

  Summary

  This Preliminary Information communication provides information to the technician about vehicles that the radio will turn on unwanted after a key cycle when the radio was shut off before the key was turned off. Dealer should communicate to the customer that we apologize for this inconvenience and that General Motors is working on a solution for this concern.

  Associated Products (49)

  2017 Buick LaCrosse2017 Buick Regal2017 Cadillac ATS2017 Cadillac CT62017 Cadillac CTS2017 Cadillac ELR2017 Cadillac Escalade2017 Cadillac Escalade ESV2017 Cadillac XT52017 Cadillac XTS2017 Chevrolet Camaro2017 Chevrolet Colorado2017 Chevrolet Corvette2017 Chevrolet Cruze2017 Chevrolet Impala2017 Chevrolet Malibu2017 Chevrolet Silverado2017 Chevrolet Suburban2017 Chevrolet Tahoe2017 Chevrolet Volt+ 29 more
  Associated Documents

  • DownloadMC-10113295-0001.pdf↗
• January 5, 2017•Document ID: 10116553

  Service Bulletin/Repair Instructions
  PARKING BRAKE

  Mfr Comm. #:

  17-NA-002

  Date Added:

  August 31, 2017

  Manufacturer:

  CADILLAC

  Summary

  This technical bulletin provides a procedure to reprogram the EBCM to correct the customers concern of the parking brake light flashing.

  Associated Products (3)

  2017 Cadillac XT52017 Cadillac XTS2017 GMC Acadia
  Associated Documents

  • DownloadMC-10116553-0001.pdf↗
• January 4, 2017•Document ID: 10113289

  Service Bulletin/Repair Instructions
  EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

  Mfr Comm. #:

  PIT5411G

  Date Added:

  August 15, 2017

  Manufacturer:

  CADILLAC

  Summary

  This Preliminary Information communication advises the technician that the Human Machine Interface, Radio or Tuner, radio controls, Integrated Center Stack, display, and Media Disc Players are placed on restriction through the General Motors Technical Assistance Center. Dealer will need to contact General Motors Technical Assistance Center for further assistance.

  Associated Products (73)

  2017 Buick Cascada2017 Buick Enclave2017 Buick Encore2017 Buick Envision2017 Buick LaCrosse2017 Buick Regal2017 Buick Verano2017 Cadillac ATS2017 Cadillac CT62017 Cadillac CTS2017 Cadillac ELR2017 Cadillac Escalade2017 Cadillac Escalade ESV2017 Cadillac XT52017 Cadillac XTS2017 Chevrolet Bolt EV2017 Chevrolet Camaro2017 Chevrolet Colorado2017 Chevrolet Corvette2017 Chevrolet Cruze+ 53 more
  Associated Documents

  • DownloadMC-10113289-0001.pdf↗
• January 4, 2017•Document ID: 10113286

  Service Bulletin/Repair Instructions
  ENGINE

  Mfr Comm. #:

  PIC6137B

  Date Added:

  August 15, 2017

  Manufacturer:

  CADILLAC

  Summary

  This Preliminary Information communication provides information to the technician about vehicles that the engine stops running after extended idle with shifter in park. Dealer should communicate to the customer this condition is a normal operating characteristic of their vehicle. If the customer exits the vehicle with the fob in their possession while the engine is running and the shifter is left in park, the engine will shut off after 2.5 hours. If the customer is sitting in the vehicle with the engine running and the fob is in the vehicle, the Passive Entry Passive Start system will reach out and look for the fob after 2.5 hours. If the fob is located, the timer will reset an additional 2.5 hours.

  Associated Products (10)

  2016 Cadillac ATS2016 Cadillac CT62016 Cadillac CTS2016 Cadillac XTS2015 Cadillac ATS2015 Cadillac CTS2015 Cadillac XTS2014 Cadillac ATS2014 Cadillac CTS2014 Cadillac XTS
  Associated Documents

  • DownloadMC-10113286-0001.pdf↗
• December 20, 2016•Document ID: 10111752

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM; SUSPENSION:REAR:AXLE:SPINDLE

  Mfr Comm. #:

  16-NA-265

  Date Added:

  August 15, 2017

  Manufacturer:

  CADILLAC

  Summary

  This technical bulletin provides a procedure to replace the rear axle harness and module if corrosion has been found in the connectors.

  Associated Products (2)

  2017 Cadillac XTS2016 Cadillac XTS
  Associated Documents

  • DownloadMC-10111752-0001.pdf↗
• December 19, 2016•Document ID: 10111744

  Service Bulletin/Repair Instructions
  EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

  Mfr Comm. #:

  08-08-44-015H

  Date Added:

  August 15, 2017

  Manufacturer:

  CADILLAC

  Summary

  This informational bulletin provides information on Inappropriate Warranty Claims Submitted for Damaged Radios and IPCs

  Associated Products (532)

  2017 Buick Cascada2017 Buick Enclave2017 Buick Encore2017 Buick Envision2017 Buick LaCrosse2017 Buick Regal2017 Buick Verano2017 Cadillac ATS2017 Cadillac CT62017 Cadillac CTS2017 Cadillac ELR2017 Cadillac Escalade2017 Cadillac Escalade ESV2017 Cadillac XT52017 Cadillac XTS2017 Chevrolet Bolt EV2017 Chevrolet Camaro2017 Chevrolet Caprice2017 Chevrolet Colorado2017 Chevrolet Corvette+ 512 more
  Associated Documents

  • DownloadMC-10111744-0001.pdf↗
• December 14, 2016•Document ID: 10111779

  Service Bulletin/Repair Instructions
  EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

  Mfr Comm. #:

  99-00-89-019N

  Date Added:

  August 15, 2017

  Manufacturer:

  CHEVROLET

  Summary

  This informational bulletin provides information for the (GWM) and (WPC) on parts return program.

  Associated Products (441)

  2017 Buick Cascada2017 Buick Enclave2017 Buick Encore2017 Buick Envision2017 Buick LaCrosse2017 Buick Regal2017 Buick Verano2017 Cadillac ATS2017 Cadillac CT62017 Cadillac CTS2017 Cadillac ELR2017 Cadillac Escalade2017 Cadillac Escalade ESV2017 Cadillac XT52017 Cadillac XTS2017 Chevrolet Bolt EV2017 Chevrolet Camaro2017 Chevrolet Caprice2017 Chevrolet Colorado2017 Chevrolet Corvette+ 421 more
  Associated Documents

  • DownloadMC-10111779-0001.pdf↗
• December 12, 2016•Document ID: 10111715

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM

  Mfr Comm. #:

  PIC5492E

  Date Added:

  August 15, 2017

  Manufacturer:

  GMC

  Summary

  This Preliminary Information communication provides information to the technician about vehicles that have a Diagnostic Trouble Code B101D-37 history in the Vehicle Communication Interface Module or telematics communication interface control module. Engineering has determined that this code will only display in history on the scan tool and will not cause issues with OnStar system operation.

  Associated Products (744)

  2017 Buick Cascada2017 Buick Enclave2017 Buick Encore2017 Buick Envision2017 Buick LaCrosse2017 Buick Regal2017 Buick Verano2017 Cadillac ATS2017 Cadillac CT62017 Cadillac CTS2017 Cadillac ELR2017 Cadillac Escalade2017 Cadillac Escalade ESV2017 Cadillac XT52017 Cadillac XTS2017 Chevrolet Bolt EV2017 Chevrolet Camaro2017 Chevrolet Caprice2017 Chevrolet Colorado2017 Chevrolet Corvette+ 724 more
  Associated Documents

  • DownloadMC-10111715-0001.pdf↗
• December 12, 2016•Document ID: 10111714

  Service Bulletin/Repair Instructions
  EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)

  Mfr Comm. #:

  PIC6235

  Date Added:

  August 15, 2017

  Manufacturer:

  CHEVROLET

  Summary

  This Preliminary Information communication provides information to the technician about vehicles that the navigation system will be unable to enter addresses that contain diacritics using the touch screen. Dealer should communicate to the customer that we apologize for this inconvenience and that General Motors is working on a solution for this concern.

  Associated Products (48)

  2017 Buick LaCrosse2017 Buick Regal2017 Cadillac ATS2017 Cadillac CT62017 Cadillac CTS2017 Cadillac Escalade2017 Cadillac Escalade ESV2017 Cadillac XT52017 Cadillac XTS2017 Chevrolet Camaro2017 Chevrolet Colorado2017 Chevrolet Corvette2017 Chevrolet Cruze2017 Chevrolet Impala2017 Chevrolet Malibu2017 Chevrolet Silverado2017 Chevrolet Suburban2017 Chevrolet Tahoe2017 Chevrolet Volt2017 GMC Acadia+ 28 more
  Associated Documents

  • DownloadMC-10111714-0001.pdf↗
• December 9, 2016•Document ID: 10111743

  Service Bulletin/Repair Instructions
  SUSPENSION:FRONT:SHOCK ABSORBER

  Mfr Comm. #:

  05-03-08-002H

  Date Added:

  August 15, 2017

  Manufacturer:

  CHEVROLET

  Summary

  This informational bulletin provides information to dealership personnel on diagnosis and replacement of shock absorber and strut due to fluid leak.

  Associated Products (442)

  2017 Buick Cascada2017 Buick Enclave2017 Buick Encore2017 Buick Envision2017 Buick LaCrosse2017 Buick Regal2017 Buick Verano2017 Cadillac ATS2017 Cadillac CT62017 Cadillac CTS2017 Cadillac ELR2017 Cadillac Escalade2017 Cadillac Escalade ESV2017 Cadillac XT52017 Cadillac XTS2017 Chevrolet Bolt EV2017 Chevrolet Camaro2017 Chevrolet Caprice2017 Chevrolet Colorado2017 Chevrolet Corvette+ 422 more
  Associated Documents

  • DownloadMC-10111743-0001.pdf↗
• December 9, 2016•Document ID: 10111740

  Service Bulletin/Repair Instructions
  EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

  Mfr Comm. #:

  01-03-10-003N

  Date Added:

  August 15, 2017

  Manufacturer:

  GMC

  Summary

  This bulletin contains information for the new tires that the vehicle is equipped with and that they are covered by General Motors against defects in material or workmanship under the New Vehicle Warranty (Base Warranty Coverage). For vehicles within this warranty period, defective tires will be replaced on a pro rata adjustment basis according to the published distance-based schedule.

  Associated Products (217)

  2017 Buick Cascada2017 Buick Enclave2017 Buick Encore2017 Buick Envision2017 Buick LaCrosse2017 Buick Regal2017 Buick Verano2017 Cadillac ATS2017 Cadillac CT62017 Cadillac CTS2017 Cadillac ELR2017 Cadillac Escalade2017 Cadillac Escalade ESV2017 Cadillac XT52017 Cadillac XTS2017 Chevrolet Bolt EV2017 Chevrolet Camaro2017 Chevrolet Caprice2017 Chevrolet Colorado2017 Chevrolet Corvette+ 197 more
  Associated Documents

  • DownloadMC-10111740-0001.pdf↗
• December 7, 2016•Document ID: 10111741

  Service Bulletin/Repair Instructions
  EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

  Mfr Comm. #:

  02-00-89-002P

  Date Added:

  August 15, 2017

  Manufacturer:

  CHEVROLET

  Summary

  This informational bulletin provides information for dealers/technicians on when and how to submit a field product report.

  Associated Products (533)

  2017 Buick Cascada2017 Buick Enclave2017 Buick Encore2017 Buick Envision2017 Buick LaCrosse2017 Buick Regal2017 Buick Verano2017 Cadillac ATS2017 Cadillac CT62017 Cadillac CTS2017 Cadillac ELR2017 Cadillac Escalade2017 Cadillac Escalade ESV2017 Cadillac XT52017 Cadillac XTS2017 Chevrolet Bolt EV2017 Chevrolet Camaro2017 Chevrolet Caprice2017 Chevrolet Colorado2017 Chevrolet Corvette+ 513 more
  Associated Documents

  • DownloadMC-10111741-0001.pdf↗
• December 5, 2016•Document ID: 10111742

  Service Bulletin/Repair Instructions
  EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

  Mfr Comm. #:

  05-00-89-055F

  Date Added:

  August 15, 2017

  Manufacturer:

  CADILLAC

  Summary

  This warranty administration bulletin provide policy information for GM dealer empowerment program and goodwill procedures.

  Associated Products (580)

  2017 Buick Cascada2017 Buick Enclave2017 Buick Encore2017 Buick Envision2017 Buick LaCrosse2017 Buick Regal2017 Buick Verano2017 Cadillac ATS2017 Cadillac CT62017 Cadillac CTS2017 Cadillac ELR2017 Cadillac Escalade2017 Cadillac Escalade ESV2017 Cadillac XT52017 Cadillac XTS2017 Chevrolet Bolt EV2017 Chevrolet Camaro2017 Chevrolet Caprice2017 Chevrolet Colorado2017 Chevrolet Corvette+ 560 more
  Associated Documents

  • DownloadMC-10111742-0001.pdf↗
• December 2, 2016•Document ID: 10125992

  Service Bulletin/Repair Instructions
  EXTERIOR LIGHTING:HAZARD FLASHING WARNING LIGHTS; ELECTRICAL SYSTEM

  Mfr Comm. #:

  GCUS-9-3216

  Date Added:

  December 22, 2017

  Manufacturer:

  CADILLAC

  Summary

  16087 Special Coverage. On some vehicles, the hazard flashers may turn on after the vehicle is shut down and/or they may turn on while driving. If the hazard flashers turn on after the vehicle is shut down and left unattended for a long period of time, the battery may die. This anomaly occurs due to a software issue within the switch. Dealers are to replace the hazard switch with a newly designed switch. The repairs will be made at no charge to the customer.

  Associated Products (2)

  2014 Cadillac XTS2013 Cadillac XTS
  Associated Documents

  • DownloadMC-10125992-0001.pdf↗
• November 30, 2016•Document ID: 10114852

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM

  Mfr Comm. #:

  PIC6216B

  Date Added:

  August 15, 2017

  Manufacturer:

  BUICK

  Summary

  This Preliminary Information communication provides information to the technician about vehicles voice recognition inoperative for calling Bluetooth phone contacts. Technician will need to Clear All Private Data and re-pair any phones that were deleted.

  Associated Products (46)

  2017 Buick LaCrosse2017 Buick Regal2017 Cadillac ATS2017 Cadillac CT62017 Cadillac CTS2017 Cadillac Escalade2017 Cadillac Escalade ESV2017 Cadillac XT52017 Cadillac XTS2017 Chevrolet Camaro2017 Chevrolet Colorado2017 Chevrolet Corvette2017 Chevrolet Cruze2017 Chevrolet Impala2017 Chevrolet Malibu2017 Chevrolet Silverado2017 Chevrolet Suburban2017 Chevrolet Tahoe2017 Chevrolet Volt2017 GMC Acadia+ 26 more
  Associated Documents

  • DownloadMC-10114852-0001.pdf↗
• November 29, 2016•Document ID: 10137995

  Service Bulletin/Repair Instructions
  EQUIPMENT; FORWARD COLLISION AVOIDANCE: SENSING SYSTEM: CAMERA; ELECTRICAL SYSTEM

  Mfr Comm. #:

  16-NA-388

  Date Added:

  May 21, 2018

  Manufacturer:

  GMC

  Summary

  This technical bulletin provides a procedure to reprogram the FVCM if the battery has issues that are related to the front camera module.

  Associated Products (13)

  2017 Buick LaCrosse2017 Cadillac CT62017 Cadillac CTS2017 Cadillac Escalade2017 Cadillac XT52017 Cadillac XTS2017 Chevrolet Malibu2017 Chevrolet Silverado2017 Chevrolet Suburban2017 Chevrolet Tahoe2017 GMC Acadia2017 GMC Sierra2017 GMC Yukon
  Associated Documents

  • DownloadMC-10137995-0001.pdf↗
• November 23, 2016•Document ID: 10114848

  Service Bulletin/Repair Instructions
  EQUIPMENT:ELECTRICAL

  Mfr Comm. #:

  PIT5354A

  Date Added:

  August 15, 2017

  Manufacturer:

  CHEVROLET

  Summary

  This Preliminary Information communication advises the technician how determine if the vehicle is equipped with wireless fidelity. Technician should check the Regular Production Option Code list for (VV4).

  Associated Products (117)

  2017 Buick Cascada2017 Buick Enclave2017 Buick Encore2017 Buick Envision2017 Buick LaCrosse2017 Buick Regal2017 Buick Verano2017 Cadillac ATS2017 Cadillac CT62017 Cadillac CTS2017 Cadillac ELR2017 Cadillac Escalade2017 Cadillac Escalade ESV2017 Cadillac XT52017 Cadillac XTS2017 Chevrolet Bolt EV2017 Chevrolet Camaro2017 Chevrolet Caprice2017 Chevrolet Colorado2017 Chevrolet Corvette+ 97 more
  Associated Documents

  • DownloadMC-10114848-0001.pdf↗