Cadillac Escalade Complaints

1,865 consumer complaints on file.

#10350090August 17, 2010
POWER TRAIN
2007 CADILLAC ESCALADE. EXTREME JERKING WHILE DRIVING, WHEN PARKED ON FLAT SURFACE AND SHIFTED TO REVERSE OR DRIVE WOULD JERK LIKE IT WAS ON A STEEP INCLINE. DECELERATED WITHOUT WARNING IN FOUR LANES OF DIESEL TRAFFIC GOING 75 AND I DECELERATED TO 65 WITH IN A FRACTION OF A SECOND WITH MY ONLY DAUGHTER AND HER FRIEND IN THE VEHICLE. HAPPENED JULY 28, 2010, I HAVE BEEN REPORTING PROBLEMS TO THEM SINCE OCTOBER 2009. THEY WOULD DO TRANSMISSION FLUSHES OR CHANGE MODULES WHICH WOULD DO NOTHING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10349202August 13, 2010
SERVICE BRAKES, HYDRAULIC
I HAVE 1999 CADILLAC ESCALADE WITH ABS ACTIVATION AT LOW SPEEDS, THIS IS DUE TO CORROSION BUILD-UP BETWEEN THE ABS SENSOR AND WHEEL HUB HOUSING. GM REPLACED MANY OF THESE AT NO COST TO THE CUSTOMERS IN CANADA. WELL I LIVE IN MINNESOTA, WITH SALTED ROADS. I HAVE THE SAME PROBLEM. WENT TO THE DEALER TODAY AND ASKED THEM TO SEE IF THEY COULD FIX THE PROBLEM AT NO COST, AND THEIR ANSWER WAS NO. NOW I HAVE HIT MY GARAGE DOOR TWICE, AND THE BACK OF MY GARAGE WALL ONCE. MY FATHER HAS A 2000 YUKON DENALI WITH THE SAME PROBLEM. WHY IS THERE NO REAL, THIS IS A VERY SERIOUS AND DANGEROUS PROBLEM... *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10348792August 12, 2010
UNKNOWN OR OTHER, ENGINE AND ENGINE COOLING:ENGINE, TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS
CONSUMER REQUESTS A STOLEN BAG AND OVER CHARGE FROM AIRLINES *TGW THE TIRE PRESSURE LIGHT ILLUMINATED. THE DEALER RECALIBRATED THE TIRE SENSOR MONITORS. UPDATED 11/15/10 UPDATED 11/19/10 THE CONSUMER STATED THERE WAS CLOUDY WHITE SMOKE COMING FROM THE VEHICLE. IT WAS DETERMINED THE ENGINE AND GASKET FAILED DUE TO A PIN HOLE THAT CAUSED THE OIL TO LEAK OUT. UPDATED 12/01/10 UPDATED 02/08/11
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10348071August 8, 2010
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
BOLTS ENDED UP COMING OUT OF MANIFOLD ON THEIR OWN THROUGH TIME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10346773August 2, 2010
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
I HAVE A 2005 CADILLAC ESCALADE 6.0L ENGINE, WITH 88,000 MILES ON IT. I HAD A TICKING SOUND INVESTIGATED BY A LOCAL MECHANIC AND HE FOUND 3 EXHAUST MANIFOLD BOLTS, TWO ON ONE SIDE AND ONE ON THE OTHER, HAD SPONTANEOUSLY BROKEN. HE INDICATED BEFORE HE LIFTED THE HOOD THAT WAS THE PROBLEM BECAUSE "THAT WAS A COMMON PROBLEM WITH THE 6.0L ENGINE". I CHECKED WITH CADILLAC OWNERS GROUP AND EDMUNDS CAR SPACE AND READILY FOUND SEVERAL SIMILAR COMPLAINTS WITH THE 6.0L GM ENGINE. THIS SHOULD NEVER HAPPEN AND COULD LEAD TO AN ENGINE COMPARTMENT FIRE AND/OR THE LEAKAGE OF EXHAUST GASES INTO THE SAME. I HAD ALL OF THE MANIFOLD BOLTS REPLACED. THEY DIDN'T APPEAR TO BE EXCESSIVELY CORRODED, BUT RATHER, THE HEADS OF THE 3 FAILED BOLTS APPEAR TO HAVE JUST POPPED OFF. I HAVE THE BOLTS THAT WERE REMOVED AND REPLACED. THIS PROBLEM IS SOMEWHAT INSIDIOUS BECAUSE IT CAN MIMIC THE SOUND THAT A BAD LIFTER MIGHT MAKE. I CONTACTED CADILLAC CUSTOMER SERVICE AND FILED A COMPLAINT. THEY OFFERED NO RECOURSE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10345068July 24, 2010
ELECTRICAL SYSTEM
MY 2004 CADILLAC ESCALADE WANTS TO SHUT DOWN WHILE DRIVING. THE SYSTEM IS RESETTING ITS SELF, CAUSING MY CAR TO STALL, THE ALTERNATOR GAUGE IS FLUCTUATING BACK AND FORTH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10344903July 23, 2010
LATCHES/LOCKS/LINKAGES, STRUCTURE
I HAVE A CADILLAC ESCALADE 2007 AWD. IT HAS 70,000 MILES ON IT AND THE CHROME PLATED INTERIOR DOOR HANDLES HAVE PEELED OFF EXPOSING SHARP EDGES. BOTH THE PASSENGER AND THE DRIVER INTERIOR DOOR HANDLES HAVE EXPOSED SHARP EDGES. THROUGH NORMAL USE, THE CHROME HAS PEELED. THERE HAS BEEN NO ABUSE TO THEM. THESE SHARP EDGES HAVE CUT MY FINGER ONCE AND ALSO PASSENGER FINGERS ON THREE OCCASIONS. THE CUT IS WORSE THAN A PAPER CUT. THEY AVERAGE ABOUT 1.5 INCHES. NOTHING HAS BEEN DONE TO CORRECT THE FAILURE AS I AM OUT OF BUMPER TO BUMPER WARRANTY. *TR
Crash:
No
Fire:
No
Injuries:
4
Deaths:
0
#10344204July 20, 2010
ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS
TL*THE CONTACT OWNS A 2002 CADILLAC ESCALADE. WHEN THE VEHICLE WAS STARTED THERE WAS SMOKING COMING FROM THE INSTRUMENT PANEL AND UNDERNEATH THE HOOD OF THE VEHICLE. HE OPENED THE HOOD AND THERE WAS SMOKE IN THE FUSE BOX. THE BATTERY WAS DISCONNECTED. HE CALLED THE DEALER AND WAS TOLD TO CONTACT HIS INSURANCE COMPANY OR REPAIR THE DAMAGE HIMSELF. NO ONE WAS INJURED AND THE FIRE DEPARTMENT WAS NOT NOTIFIED. THE FIRE ORIGIN WAS UNKNOWN. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE AND CURRENT MILEAGES WERE 80,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10343178July 14, 2010
ELECTRICAL SYSTEM, FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP, STEERING:HYDRAULIC POWER ASSIST SYSTEM, POWER TRAIN
TL* THE CONTACT OWNS A 2003 CADILLAC EXT ESCALADE. THE CONTACT STATED THE VEHICLE WOULD EXHIBIT NUMEROUS ELECTRICAL FAILURES. WHEN THE VEHICLE WAS FIRST PURCHASED, THE INSTRUMENT PANEL OVERHEATED AND FAILED AS SOON AS HE DROVE FROM THE LOT. THE DEALER REPLACED THE INSTRUMENT PANEL AT THE MANUFACTURER'S EXPENSE. IN ADDITION, THE VEHICLE STALLED WHILE DRIVING AT VARIOUS SPEEDS AND WITHOUT WARNING ON AT LEAST TWELVE OCCASIONS. THE DEALER ADVISED THERE WAS A SHORT IN THE MAIN WIRING HARNESS. THE MANUFACTURER WOULD NOT PROVIDE ANY ASSISTANCE. THE CONTACT HAS HAD NUMEROUS UNKNOWN REPAIRS MADE TO THE VEHICLE TO NO AVAIL. THE FAILURE AND CURRENT MILEAGES WERE 168,000. UPDATED 10/25/10 *BF THE CONSUMER STATED THE INSTRUMENT PANEL WENT OUT, THE IGNITION SWITCH, FUEL PUMP AND POWER STEERING MOTOR FAILED. ALSO, THE TRANSMISSION WAS ROUGH AND SHIFTING HARD. UPDATED 10/27/10
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10342574July 12, 2010
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP, ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL, STEERING
TL*THE CONTACT OWNS A 2003 CADILLAC ESCALADE EXT. WHILE THE CONTACT WAS DRIVING APPROXIMATELY 75 TO 80 MPH, THE ENGINE STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER AND THE TECHNICIAN STATED THAT THE FAILURE WAS RELATED TO THE FUEL PUMP. THE VEHICLE WAS REPAIRED UNDER THE SERVICE WARRANTY. THE FAILURE OCCURRED ON TWELVE OCCASIONS AND REPLACED SIX TIMES UNDER THE WARRANTY. IN ADDITION, WHEN THE VEHICLE WAS FIRST PURCHASED THE INSTRUMENT PANEL WAS REPLACED BY AN AUTHORIZED DEALER DUE TO FAILURE. THE POWER STEERING HAD ALSO BEEN REPLACED ON THE VEHICLE. THE VEHICLE HAD NOT BEEN REPAIRED FOR THE RECENT FUEL PUMP FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 37,000. UPDATED 09/01/10. *LJ THE CONSUMER STATED ALL THE FAILURES WERE ELECTRICAL RELATED. THE CONSUMER NO LONGER OWNS THE VEHICLE. UPDATED 09/14/10
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10339433June 22, 2010
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2007 CADILLAC ESCALADE WITH 32440 MILES. THE CONTACT FOUND RECALL 10V240000 ELECTRICAL SYSTEM AND HAS HAD THIS RECALL REPAIRED TWICE BEFORE. THE MANUFACTURER HAS BEEN CONTACT ABOUT THE REPEATED FAILURES BUT, THEY WERE UNABLE TO ASSIST HIM. THE CONTACT HAS THE REPAIR ORDER FOR THE REPAIRS. THE CONTACT IS WAITING TO HAVE THE VEHICLE REPAIRED AGAIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10335951June 11, 2010
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
2002 CADILLAC ESCALADE. CONSUMER STATES ISSUES WITH BRAKES *TGW THE CONSUMER STATED HER VEHICLE SHOULD HAVE BEEN INCLUDED IN THE RECALL. THE ABS ACTIVATED WHILE DRIVING AT VERY LOW SPEEDS AND THE VEHICLE WOULD NOT STOP. THE CONSUMER STATED SHE WAS INVOLVED IN AN ACCIDENT DUE TO UNWANTED ACTIVATION OF THE ABS AND ALSO THE BEARING SENSOR WAS REPLACED. *JB
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10332707May 28, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
I PURCHASED A 2004 CADILLAC ESCALADE IN MARCH 2010, HOWEVER SOON AFTER PURCHASE MY WATER PUMP HAD A LEAK WHICH THE DEALERSHIP STATED THEY COULDN'T DO NOTHING ABOUT IT, A MONTH LATER WHEN I WENT TO BACK UP MY VEHICLE THE REVERSE DID NOT WORK MY CAR DOES NOT HAVE NO REVERSE I HAVE CONTACT CADILLAC DEALERSHIP AND THEY ACT LIKE I DON'T KNOW WHAT I AM TALKING ABOUT AND ALSO THE TRANSMISSION GAUGE INSIDE VEHICLE IS PASS THE LIMIT LINE OVER HEATING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10329814May 10, 2010
AIR BAGS
MY 2008 CADILLAC ESCALADE EXT HIT ON DRIVERS SIDE WHEEL WELL AND DRIVERS SIDE DOOR, I HAVE TWO CURTAIN AIRBAGS ON THIS SIDE AND THEY DID NOT DEPLOY. BOTH OF MY FRONT WHEELS WERE DETACHED DUE TO THE IMPACT OF A MID-SIZE MINI VAN AT A RATE OF OVER 40 MILES PER HR. JUST A CAUSE FOR CONCERN SINCE THE SENSOR WAS LOCATED IN THE AREA OF THE IMPACT. WAS INFORMED BY A LOCAL DEALERSHIP THAT A SIMILAR MAKE & MODEL HAD BOTH CURTAIN AIRBAGS DEPLOY DUE TO OWNER SIMPLY RUNNING A 6INCH CURB. *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10328825May 4, 2010
SEATS:MID/REAR ASSEMBLY
TL*THE CONTACT OWNS A 2008 CADILLAC ESCALADE. THE CONTACT STATED THAT THE SECOND ROW SEATS DID NOT LOCK IN THE UP POSITION AND WHEN SHE DROVE, THE SEATS WOULD FALL BACK. THE VEHICLE WAS INSPECTED AT AN AUTHORIZED DEALERSHIP WHERE THE CONTACT WAS INFORMED THAT THE SEATS WERE DESIGNED THAT WAY. THE FAILURE MILEAGE WAS APPROXIMATELY 38,000. THE CURRENT MILEAGE WAS 39,085. UPDATED 8/25/10 *CN UPDATED 08/27/10
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10326673April 20, 2010
PARKING BRAKE:DRIVELINE:HYDRAULIC:HOSES, LINES/PIPING, AND FITTINGS
TL*THE CONTACT OWNS A 2002 CADILLAC ESCALADE. THE CONTACT STATED THAT WHEN TAKING THE VEHICLE IN FOR STATE INSPECTION, SHE WAS ADVISED THAT THE EMERGENCY BRAKE WAS INOPERABLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE SHE AS ADVISED THE BRAKE LINE WOULD NEED TO BE REPLACED. THE APPROXIMATE FAILURE AND CURRENT MILEAGES WERE 100,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10325930April 15, 2010
SEATS
DECEMBER 2009 WHILE DRIVING,,, THE HEATED SEATING COIL CAUGHT ON FIRE, BURNING THE SEAT FROM THE INSIDE OUT AND ALSO BURNING MY LEG. *TR
Crash:
No
Fire:
Yes
Injuries:
1
Deaths:
0
#10321840March 24, 2010
VEHICLE SPEED CONTROL, SERVICE BRAKES, ELECTRIC
I OWN A 1999 CADILLAC ESCALADE. IT HAS 110,000 APPROXIMATE MILES. FOR THE LAST FEW HUNDRED MILES, I'VE HAD TROUBLE WITH STOPPING AT A LOW RATE OF SPEED. NEARLY RUNNING INTO MY GARAGE, AND OTHER VEHICLES IN FRONT OF ME. THE ABS LIGHT COMES ON INTERMITTINGLY, THEN GOES OFF. I'VE BEEN TOLD BY FRIENDS/ RELATIVES THAT THERE WHERE PREVIOUS COMPLAINTS, AND PROBLEMS WITH THE GM BRAKING SYSTEM. I'VE SPOKEN WITH THE SEVICE MANAGER AT DAVID TAYLOR CADILLAC. ON 03/24/2010. HE SAID THAT THERE IS NOT A RECALL ON OR FOR MY VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10320454March 17, 2010
ELECTRICAL SYSTEM
PASSLOCK SECURITY SYSTEM FAILURE - VEHICLE TRIES TO START THEN STOPS FIRING. PASSLOCK LIGHT COMES ON AND CANNOT START VEHICLE FOR 10 - 20 MINUTES. THIS HAS OCCURRED 7 TIMES IN 15 MONTHS BEGINNING AT 55K MILES. I HAVE READ SEVERAL COMPLAINTS FROM OWNERS HAVING THE SAME PROBLEM. DEALER REPAIRS ARE NOT PERMANENT. THESE REPAIRS RANGE FROM REPLACING IGNITION CYLINDERS TO SECURITY MODULES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10313006February 23, 2010
STRUCTURE, TIRES:TEMPORARY/EMERGENCY SPARE TIRE
2002 CADILLAC ESCALADE SPARE TIRE FELL OFF THE UNDER-CARRIAGE AS I WAS TURNING INTO MY HOME DRIVEWAY THIS IS A FULL SIZE TIRE AND RIM APPROX 50# IF THIS WOULD HAVE HAPPEN ON THE EXPRESSWAY OR MAJOR TRAFFIC ROUTE SOMEONE COULD HAVE BEEN HURT. TOOK THE CAR TO THE DEALERSHIP AND THEY ADVISED THEY NEVER SAW ANYTHING LIKE THIS BEFORE AND HAD KNOW IDEA HOW TO REPAIR IT. THIS SPARE IS HUNG BY A BOLT AND TWISTED CABLE BOTH WHICH RUSTED THRU THIS IS WHAT CAUSED THE TIRE TO FALL OFF. MY CAR IS MAINTAINED BY THE DEALER AND HAS 45,000 MILES ON IT FYI. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Cadillac Escalade