Cadillac Escalade Complaints

1,865 consumer complaints on file.

#10534642August 10, 2013
SERVICE BRAKES, FUEL SYSTEM, GASOLINE
BRAKE AND FUEL LINES CRITICALLY RUSTED. THIS IS NOT A SALT ONLY ISSUES. THIS IS A MATERIAL DEFECT THAT CADILLAC SHOULD BE FORCE TO RECALL THIS IS A POTENTIAL LIFE SAFETY ISSUE AND SHOULD BE TAKEN VERY SERIOUSLY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10533994August 7, 2013
SERVICE BRAKES
THE DRIVER SIDE FRONT BRAKE LINE CORRODED THRU. THIS IS A LITTLE OVER A YEAR SINCE THE REAR BRAKE LINE CORRODED THRU. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10531618July 24, 2013
SERVICE BRAKES
I WAS TRAVELING AT A LOW RATE OF SPEED IN A RESIDENTIAL AREA AND MY FOOT WENT TO THE FLOOR AS I APPLIED THE BRAKES. I KEPT PUMPING THEM AND DOWNSHIFTED TO COME TO A STOP. UPON INSPECTION, NOTICED BRAKE FLUID COMING FROM PASSENGER REAR (ABOVE EXHAUST PIPE). SEEMS THAT LINE IS CORRODED. I'VE NEVER HAD SOMETHING LIKE THIS HAPPEN BEFORE. I TAKE CARE OF MY VEHICLES AND FOR THE PRICE I PAID, THIS IS UNCALLED FOR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10531666July 24, 2013
ENGINE
TWO EXHAUST MANIFOLD BOLTS HAVE SHEARED OFF CAUSING AN EXHAUST LEAK ON BOTH SIDES OF THE ENGINE WHERE THE EXHAUST MANIFOLD MEETS THE ENGINE. THIS WILL POSSIBLY LEAD TO EMISSIONS FAILURE AND HIGH REPAIR COST FOR ME THE OWNER. IT WILL ALSO HARM THE ENVIRONMENT BY THE EXHAUST EXITING PRIOR TO GOING THROUGH THE CATALYTIC CONVERTER OR MUFFLER. INTERNET RESEARCH SHOWS THIS IS A WIDESPREAD PROBLEM AND NEEDS TO BE ADDRESSED. THIS SHOULD BE A RECALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10526337July 23, 2013
ENGINE
TL* THE CONTACT OWNS A 2003 CADILLAC ESCALADE. THE CONTACT STATED THAT WHILE DRIVING 80 MPH, THE VEHICLE ENGAGED INTO REDUCED ENGINE POWER MODE WHILE AND STALLED. THE FAILURE WAS A RECURRING ISSUE. THE CONTACT HAD TAKEN THE VEHICLE TO THE DEALER SEVERAL TIMES OVER THE COURSE OF FOUR YEARS BUT THEY WERE NEVER ABLE TO REPAIR THE VEHICLE. THE VIN WAS AVAILABLE. THE FAILURE MILEAGE WAS UNKNOWN AND THE CURRENT MILEAGE WAS 200,000. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10525822July 19, 2013
SERVICE BRAKES
BRAKE PEDAL WENT TO THE FLOOR AND SUBSEQUENTLY LOST ALL BRAKE FLUID. CAUSE WAS A CORRODED REAR, STEEL (HARD) BRAKE LINE ALONG THE FRAME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10524178July 10, 2013
ELECTRONIC STABILITY CONTROL (ESC), ENGINE
TL* THE CONTACT OWNS A 2003 CADILLAC ESCALADE. THE CONTACT STATED THAT WHILE DRIVING 30 MPH, THE STABILITY CONTROL AND REDUCED ENGINE POWER WARNING MESSAGES ILLUMINATED AS THE VEHICLE DECELERATED INDEPENDENTLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSIS BUT THE CAUSE FOR THE FAILURE WAS UNDETERMINED. THE VEHICLE HAD NOT BEEN REPAIRED. THE VIN WAS UNAVAILABLE. THE FAILURE AND CURRENT MILEAGE WAS 130,000.\
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10523687July 8, 2013
SERVICE BRAKES
THE EMERGENCY/PARKING BRAKE RELEASE MECHANISM HAS BROKEN TODAY. THIS IS THE SECOND TIME THIS MECHANISM HAS FAILED. IT WAS REPLACED WITH A GM OEM PURCHASED FROM THE DEALER ON 8-13-2011. THIS VEHICLE HAS 68932 MILES ON IT AND WE ARE THE ORIGINAL OWNERS. THERE IS OBVIOUSLY A DESIGN FAILURE IN THIS PART. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10523239July 5, 2013
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2008 CADILLAC ESCALADE. THE CONTACT STATED THAT SHE ATTEMPTED TO OPEN THE DRIVER REAR DOOR AND THE HANDLE FRACTURED. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION AND THEY STATED THAT THE HANDLE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 62,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10519415June 12, 2013
ENGINE
FAILURE OF EXHAUST MANIFOLD BOLTS, DEALER SAYS NOT COVERED UNDER EXTENDED WARRANTY....THIS IS A DANGEROUS SITUATION, OBVIOUSLY THIS IS A DESIGN DEFECT AND SHOULD BE LOOKED INTO....AFTER RESEARCHING ON THE INTERNET THIS IS A BIG PROBLEM THAT GM IS IGNORING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10514869June 3, 2013
ELECTRICAL SYSTEM, SUSPENSION, POWER TRAIN
CAR SHUT OFF ON ME TWICE WHILE DRIVING. THE CAR HAS A LOUD SQUEAKING, SQUEALING, ROUGH NOISE. WHEN THAT HAPPENS MY RPMS LOCK UP AND WON'T TAKE IT OUT OF GEAR. TRANSMISSION SLIPS AT VARIOUS SPEEDS, IT IS SAID TO BELIEVE AT AN UP/DOWN SHIFT AND A DOWN/UP SHIFT. SUSPENSION AND OTHER PARTS UNDER VEHICLE ARE LEAKING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10510283May 1, 2013
ENGINE
TL* THE CONTACT OWNS A 2008 CADILLAC ESCALADE. THE CONTACT STATED THAT WHILE DRIVING 65 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS ABLE TO RESTART THE VEHICLE AFTER SEVERAL MINUTES. THE CONTACT TOOK THE VEHICLE TO A DEALER FOR DIAGNOSTIC TESTING AND THE DEALER ADVISED THAT AN UNKNOWN SENSOR AND SWITCH NEEDED TO BE REPLACED. THE DEALER REPLACED BOTH COMPONENTS BUT THE REPAIR DID NOT REMEDY THE STALLING FAILURE. THE CONTACT CALLED THE MANUFACTURER REGARDING THE FAILURE BUT THE MANUFACTURER HAD YET TO OFFER ANY ASSISTANCE TO THE CONTACT. THE FAILURE MILEAGE WAS 137,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10505394April 2, 2013
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:REAR WINDOW
TL* THE CONTACT OWNS A 2007 CADILLAC ESCALADE. THE CONTACT STATED THAT THE REAR DEFROSTER WIRE DETACHED FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS AND THE TECHNICIAN REATTACHED THE WIRE BUT THE FAILURE PERSISTED. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE THE REAR WINDSHIELD WAS REPLACED BUT TO NO AVAIL. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 25,000. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10505456April 2, 2013
ENGINE, FUEL/PROPULSION SYSTEM
I DISCOVERED BROKEN/MISSING EXHAUST MANIFOLD BOLTS AT 107K MILES ALTHOUGH I SUSPECT THEY HAVE BEEN MISSING FOR QUITE SOME TIME. I WAS MADE AWARE OF THE PROBLEM BY OTHER CADILLAC, CHEVY, AND GMC OWNERS WITH THE 6.0L ENGINE. UPON HEARING ABOUT THIS ISSUE I INSPECTED MY VEHICLE TO FIND THAT I HAVE MISSING/BROKEN EXHAUST MANIFOLD BOLTS TOO. THIS IS A MAJOR SAFETY CONCERN AS WELL AS EMISSIONS. MANY OWNERS OF THESE VEHICLES WITH THIS ENGINE HAVE HAD MULTIPLE MISSING OR BROKEN MANIFOLD BOLTS, MANY AT MILEAGES OF LESS THAN 50K. EXHAUST TEMPERATURES AT THE EXHAUST MANIFOLD AVERAGE 1200 DEGREES FAHRENHEIT. GASOLINE HAS AN IGNITION TEMPERATURE OF ABOUT 500 DEGREES FAHRENHEIT. WHEN EXHAUST MANIFOLD BOLTS BREAK OR BECOME MISSING THE SEAL IS COMPROMISED BETWEEN THE EXHAUST MANIFOLD AND THE EXHAUST PORT ON THE ENGINE CYLINDER HEAD ALLOWING THESE EXTREMELY HOT EXHAUST GASES TO COME INTO CONTACT WITH MULTIPLE COMPONENTS IN THE ENGINE COMPARTMENT RATHER THAN THROUGH THE EXHAUST SYSTEM AND SAFELY OUT THE TAILPIPE, WHICH IS ROUTED SAFELY AWAY FROM FLAMMABLE COMPONENTS OR COMPONENTS THAT COULD COMPROMISE VEHICLE HANDLING OR BRAKING IF EXPOSED TO THESE TEMPERATURES FROM NORMAL OPERATION. HEAT SHIELDS AS PART OF THE EXHAUST SYSTEM ARE INSTALLED TO SAFELY SHIELD ANY OF THESE COMPONENTS FROM THE EXHAUST SYSTEM TEMPERATURES AS LONG AS THE EXHAUST SYSTEM IS IN GOOD WORKING CONDITION. IN ADDITION THERE ARE OTHER FLUIDS SUCH AS TRANSMISSION FLUID, POWER STEERING FLUID, ENGINE OIL, THAT WILL ALSO BURN IF EXPOSED TO THESE NORMAL EXHAUST MANIFOLD TEMPERATURES. ALL OF THESE FLUIDS, INCLUDING FUEL LINES, FLOW THROUGH LINES IN AND AROUND THESE MANIFOLDS ROUTED THROUGHOUT THE ENGINE COMPARTMENT. SHOULD THE ENTIRE EXHAUST MANIFOLD BECOME LOOSE BECAUSE OF THE INSUFFICIENT MOUNTING HARDWARE THE RISK OF FIRE BECOME EXPONENTIALLY HIGHER. THERE ARE OTHER CONCERNS SUCH AS CARBON MONOXIDE AND EXCESS POLLUTI. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10504947March 29, 2013
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2007 CADILLAC ESCALADE. THE CONTACT STATED THAT THE REAR LIFTGATE CLOSED INADVERTENTLY WHILE SHE WAS STANDING UNDER THE DOOR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS HOWEVER, THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 75,000. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10504383March 25, 2013
SEATS
THE REAR SEAT HEAD RESTRAINTS DO NOT RAISE TO THE STANDARD RECOMMENDED BY 49 CFR 571. THEY CAN BE LIFTED TO 26 INCHES, NOT 27 1/2 INCHES MIN. AS THE STANDARD RECOMMENDS WHICH RENDERS THEM NOT SAFE FOR FULL SIZE ADULTS. AS A RESULT, MANY PASSENGERS REFUSE TO SIT THERE, RENDERING MY "SUT" 5-SEATER TO BE A 2-SEATER VEHICLE. THE RESTRAINTS ARE ALSO NOT LOCKABLE. THANK YOU FOR THE ATTENTION TO THIS MATTER. I WOULD LIKE TO HAVE THIS CONDITION FIXED. CADILLAC RECOGNIZES THAT ALL THEIR ESCALADE EXTS ARE THE SAME BUT REFUSES TO ACKNOWLEDGE THAT THEY ARE NOT STANDARD AND NEED FIXING. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10504162March 22, 2013
ELECTRICAL SYSTEM
TL- THE CONTACT OWNS A 2005 CADILLAC ESCALADE. THE CONTACT STATED THAT THE INSTRUMENT PANEL DISPLAYED INACCURATE GAUGE READINGS. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS. THE TECHNICIAN STATED THAT THE INSTRUMENT PANEL CLUSTER WOULD HAVE TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 90,000. KMJ *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10503777March 20, 2013
STRUCTURE:BODY
WHILE TRYING TO ENTER THE VEHICLE THE DOOR HANDLE CAME OFF IN OUR HANDS NOT ALLOWING US TO ENTER THE VEHICLE ON A BUSY STREET. I CONTACTED GM WHO HAS REFUSED TO REPLACE IT STATING THAT MY VEHICLE IS OUT OF WARRANTY. HOWEVER, GIVEN THE OVERWHELMING NUMBER OF OWNERS WITH THIS SAME ISSUE, THIS IS A DESIGN FLAW AND OWNERS SHOULDN'T HAVE TO PAY FOR THIS $300 REPAIR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10503189March 15, 2013
VEHICLE SPEED CONTROL, ELECTRICAL SYSTEM, SERVICE BRAKES
TL* THE CONTACT OWNS A 2012 CADILLAC ESCALADE. THE CONTACT STATED THAT WHILE DRIVING IN INCLEMENT WEATHER AT AN UNKNOWN SPEED, THE BRAKES WERE APPLIED BUT THE VEHICLE ACCELERATED INSTEAD. THE CONTACT WAS UNABLE TO STOP THE VEHICLE AND CRASHED INTO A TREE. THE CONTACT DID NOT SUSTAIN ANY INJURIES. THE POLICE WERE NOT CONTACTED. THE VEHICLE WAS LATER TOWED TO A DEALER WHERE THE BRAKE SENSORS WERE REPLACED AND THE CENTRAL COMPUTER WAS RECALIBRATED. THE MANUFACTURER WAS CONTACTED. THE FAILURE AND CURRENT MILEAGES WERE APPROXIMATELY 9,000. THE VIN WAS UNAVAILABLE. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10502236March 10, 2013
STRUCTURE:BODY, AIR BAGS
I WAS JUST GOING ON A STRAT STREET AT 25MPR .ALL AT ONCE ALL THE REAR AIRBAGS DEPLOYED AND ON STAR CALLED TO SEE IF I WAS OK .I HAVE TRIED TO WORK IT OUT WITH GM AND I WAS TOLD A SENSOR FOUND A PROBLEM BUT WOULDN'T TELL ME WHAT . MY CHILDREN HAVE TO RIDE IN THIS SUV. PLEASE HELP IF YOU LOOK ON THE INTERNET GM IS HAVING AIRBAG PROBLEMS WITH CADILLAC ESC.... *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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