Cadillac Escalade Complaints

1,865 consumer complaints on file.

#10578808April 10, 2014
ENGINE
TL* THE CONTACT OWNS A 2007 CADILLAC ESCALADE. THE CONTACT STATED THAT HE HEARD A KNOCKING NOISE IN THE ENGINE. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION AND THEY STATED THAT THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS 40,000. UPDATED 06/17/14 MA UPDATED 8/17/17*CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10578672April 9, 2014
AIR BAGS, SERVICE BRAKES, ELECTRICAL SYSTEM
AFTER APPROXIMATELY 1 YEAR THE TRUCK STARTED RELEASING THE BRAKES ON ITS OWN WHILE DESCENDING A MOUNTAIN AND HAD TO REAPPLY TO ENGAGE FOR BRAKES TO WORK THIS HAS HAPPENED AT LEAST 10 TIMES SINCE WE BOUGHT THE TRUCK. ITS WAS INSPECTED AT THE DEALERSHIP WHERE IT WAS BOUGHT AND NOTHING WAS EVER DONE . I WAS TOLD IT WAS NORMAL FOR THIS TO OCCUR AND NOTHING WAS WRONG WITH THE TRUCK. OTHER ISSUES ARE THE ELECTRICAL IN THE DASH HAS SHORTS AND SOMETIMES THE A/C DOES NOT WORK AND COMES ON BY ITSELF. THE GAUGES ,SPEEDOMETER AND FUEL GAUGE DO NOT WORK ANYMORE AND THE AIR BAG LIGHT STAYS ON . THIS TRUCK WAS PURCHASED WITH ZERO MILES ON IT AND PURCHASED FOR OVER $ 70,000 AND NOW ONLY HAS 103,000 MILES ON IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10578231April 8, 2014
ELECTRICAL SYSTEM
VEHICLE STOPS AND SHUTS OFF WHEN TRAVELING I TOOK EVERY THING OFF THE KEYCHAIN AND EVERY THING GOT BETTER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10577834April 7, 2014
SERVICE BRAKES
I OWN A 2004 CADILLAC ESCALADE. WHILE DRIVING 35 MPH, I ATTEMPTED TO ENGAGE THE BRAKES BUT THE BRAKE PEDAL ABNORMALLY SANK INTO THE FLOORBOARD. THE BRAKE WARNING LAMP ILLUMINATED AND I HAD TO ENGAGE THE EMERGENCY BRAKE, AND MANUAL BREAKING IN ORDER TO STOP THE VEHICLE. AFTER A MECHANIC INSPECTED THE VEHICLE HE NOTICED THAT BRAKE FLUID WAS LEAKING FROM UNDER THE ENGINE COMPARTMENT (FRONT DRIVER-SIDE). THE VEHICLE WAS TAKEN TO THE SHOP. THE TECHNICIAN DIAGNOSED THAT DUE TO CORROSION, THE BRAKE LINE WAS FRACTURE AND NEEDED TO BE REPLACED. THE FAILURE AND CURRENT MILEAGE WAS 187,500. I HAVE NEVER OWNED A CAR WHERE THE BREAK LINES ACTUALLY RUSTED OUT ??? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10577067April 3, 2014
ELECTRONIC STABILITY CONTROL (ESC)
MY SERVICE STABILITY SYSTEM & ABS LIGHT CAME ON ABOUT TWO MONTHS AGO. I HAVE NOTICED WHEN SOMETIMES I PRESS ON THE BRAKE, IT FEEL LIKE IT'S SLIPPING. NOW, THE LIGHTS STAY ON AND I HAD A DIAGNOSTIC TEST RUN ON IT AND THE CODE IS C0223, ALSO ABOUT 7 MONTHS AGO MY TRUCK JUST STOPPED ON THE ROAD. I WAS TOLD THAT MY PROBLEM WAS MY FUEL FILTER SYSTEM. I JUST FOUND OUT THAT BOTH OF THESE ITEMS WERE RECALLS. PLEASE LET ME KNOW WHAT I NEED TO DO. I TRIED CALLING FEDERAL-MOGUL AND HONEYWELL INTERNATIONAL INC (FRAM) BUT I CAN'T GET THROUGH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10576650April 2, 2014
ENGINE
TL* THE CONTACT OWNS A 2002 CADILLAC ESCALADE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 25 MPH, THE VEHICLE STALLED WITH THE ILLUMINATION OF THE SERVICE STABILITY SYSTEM AND THE ABS BRAKE WARNING LIGHTS. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS SCHEDULED TO BE DIAGNOSED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 116,000. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10576299April 1, 2014
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2002 CADILLAC ESCALADE. THE CONTACT STATED THAT THE VEHICLE STALLED AND THE IGNITION INDEPENDENTLY DISENGAGED FROM THE START POSITION. THE VEHICLE WAS NOT TAKEN TO THE DEALER TO HAVE A DIAGNOSTIC PERFORMED. THE MANUFACTURER ADVISED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER 14V153000 (STEERING). THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 89,000 AND THE CURRENT MILEAGE WAS 200,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10573754March 20, 2014
STEERING
TL* THE CONTACT OWNS A 2013 CADILLAC ESCALADE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 5 MPH, THE STEERING WHEEL SEIZED MAKING THE VEHICLE VERY DIFFICULT TO CONTROL WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE ENTIRE STEERING COLUMN NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS REPAIRED BUT DID NOT RECTIFY THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 5,000 AND THE CURRENT MILEAGE WAS 14,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10573348March 19, 2014
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2006 CADILLAC ESCALADE. THE CONTACT STATED THAT THE DRIVER'S SIDE FRONT AND REAR DOOR HANDLES FRACTURED. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC WHERE THE FAILURE WAS CONFIRMED. THE DOOR HANDLES WERE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE AND CURRENT MILEAGE WAS 90,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10573523March 19, 2014
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2007 CADILLAC ESCALADE. THE CONTACT STATED THAT THE DRIVER'S SIDE EXTERIOR DOOR HANDLE AND THE REAR PASSENGER EXTERIOR DOOR HANDLE WERE FRACTURED. THE DOOR HANDLES WERE NOT REPLACED. THE MANUFACTURE WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 25,393.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10566351February 27, 2014
SERVICE BRAKES
TL* THE CONTACT OWNS A 2004 CADILLAC ESCALADE. THE CONTACT STATED THAT WHILE DRIVING 45 MPH, HE ATTEMPTED TO ENGAGE THE BRAKES BUT THE BRAKE PEDAL ABNORMALLY SANK INTO THE FLOORBOARD. THE CONTACT MENTIONED THAT THE BRAKE WARNING LAMP ILLUMINATED AND HE HAD TO ENGAGE THE EMERGENCY BRAKE IN ORDER TO STOP THE VEHICLE. ALSO, THE CONTACT MENTIONED THAT AFTER INSPECTING THE VEHICLE HE NOTICED THAT BRAKE FLUID WAS LEAKING FROM UNDER THE ENGINE COMPARTMENT. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT DUE TO CORROSION, THE BRAKE LINE WAS FRACTURE AND ALL OF THE BRAKE LINES NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 49,315.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10565964February 26, 2014
ELECTRICAL SYSTEM
WITHOUT ANY PRIOR PROBLEM THE SPEEDOMETER BEGAN TO STICK AND NOT DISPLAY PROPER SPEEDS AND NEVER GOES BACK TO ZERO EVEN WHEN VEHICLE IS OFF. ALSO, AFTER THIS BEGAN THE OTHER GAUGES ON THE INSTRUMENT PANEL BEGAN TO GIVE NO/FALSE READINGS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10565992February 26, 2014
STRUCTURE:BODY:DOOR
I PURCHASED VEHICLE NEW AND TAKE EXTREMELY GOOD CARE OF MY CARS. OVER THE YEARS OF OWNING THE TRUCK, ALL FOUR DOOR HANDLES HAVE FALLEN OFF THE OUTSIDE. ONE FELL OFF THE INSIDE. AND ANOTHER DOOR AFTER A REPAIR WOULDN'T OPEN AT ALL. I RECENTLY HAD MY TRUCK IN DUE TO THE LAST OUTSIDE DOOR HANDLE BREAKING. THE SERVICE MANAGER PROCEEDED TO TELL ME THAT I WAS OPENING THE DOOR WRONG, AND WASN'T I EVER INSERVICED ON HOW TO OPEN A DOOR WHEN I BOUGHT IT? REALLY? I DIDN'T KNOW I NEEDED AN INSERVICE, AND HOW IS THEIR FAULTY EQUIPMENT MY FAULT? THREE OF THE 4 DOORS WERE UNDER WARRANTY. BUT AFTER READING THAT THIS IS A PROBLEM, I DON'T FEEL I SHOULD HAVE HAD TO PAY FOR THE FORTH DOOR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10564764February 18, 2014
SERVICE BRAKES
TL* THE CONTACT OWNS A 2002 CADILLAC ESCALADE EXT. THE BRAKE LINE FRACTURED IN THE DRIVEWAY WHILE HE WAS DRIVING. THE CONTACT TOOK THE BROKEN BRAKE LINE TO THE DEALER WHERE THE MECHANIC DIAGNOSED THAT THE BRAKE LINE HAD DETERIORATED DUE TO RUST AND THE BRAKE LINE SYSTEM HAD TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 123,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10563084February 5, 2014
ENGINE, POWER TRAIN
WHILE TRAVELING AT HIGHWAY SPEED OF 70 MPH, THE ENGINE POWER GOT REDUCED ABRUPTLY WITHOUT ANY WARNING AND THE VEHICLE SPEED REDUCED TO ABOUT 30 MPH. THIS ABRUPT LOSS OF ENGINE POWER AND REDUCTION OF SPEED FROM 70 MPH TO 30 MPH CAUSED NEAR-CRASH CONDITIONS ON A BUSY HIGHWAY WHERE ALL VEHICLES WERE TRAVELING UNIFORMLY AT 70 MPH, NARROWLY AVOIDING MULTIPLE COLLISIONS. THE CHECK ENGINE WARNING LIGHTS CAME ON. AFTER STOPPING THE VEHICLE AT A LAY-BY FOR A FEW MINUTES, EVERYTHING RETURNED BACK TO NORMAL. THE CHECK ENGINE WARNING LIGHTS WENT OFF. SUBSEQUENTLY, THIS PROBLEM HAS BEEN COMING UP INTERMITTENTLY WITHOUT ANY WARNING AND RETURNING TO NORMAL BY ITSELF. THIS IS A SAFETY HAZARD WHICH CAN CAUSE SERIOUS ACCIDENTS AND INJURIES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10563156February 5, 2014
ELECTRICAL SYSTEM
A WEEK AFTER I PURCHASED CAR FROM RANCHO MOTORS VICTORVILLE, CA I HAD INCIDENTS WHERE ALL ELECTRICAL FEATURES FROM VEHICLE WOULD SHUT DOWN, I HAVE BEEN TAKING IT TO DEALERSHIP AND THEY HAVE KEPT IT FOR A MONTH AT TIMES AND THEIR RESOLUTION IS THAT THE BATTERY HASN'T WORKED BUT IT'S BEEN 7 TIMES I HAVE TAKEN IT AND THEY DON'T WANT TO BE RESPONSIBLE FOR IT, THE WORST PART IS AT ONE POINT VEHICLE STOP WORKING IN MIDDLE OF FREEWAY AND MY FAMILY AND I WERE REALLY SCARED, PROBLEM CONTINUES I'M DONE AND TIRED OF THIS. I HAD PAID ALMOST $50,000 ON UNRELIABLE VEHICLE AND PROBLEM IS BECAUSE I'M HISPANIC DEALERSHIP WON'T TAKE CARE OF ME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10562372January 31, 2014
SEATS
THE HEATED SEAT HAD STOPPED WORKING. THE HEATED/COOLED SEAT MODULE LOCATED UNDER THE PASSENGER SEAT HAD A BURNT CONNECTOR. IT LOOKED LIKE IT COULD HAVE EASILY STARTED A FIRE. THIS SEEMS TO BE A COMMON PROBLEM AS THE TECHNICIAN AT THE DEALER SAID HE HAS SEEN THIS SAME PROBLEM MANY TIMES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10561355January 24, 2014
ENGINE
I AM ANOTHER UNHAPPY GM VEHICLE OWNER DUE TO A VERY COMMON SAFETY ISSUE ON THEIR ENGINES, THE BOLTS ON MY EXHAUST MANIFOLD HAVE BROKEN, 3 IN JUST ONE WEEK, AND IM SURE THE OTHERS WILL BREAK TOO IN JUST A MATTER OF TIME.. I THINK GM SHOULD DO A RECALL ON THIS ISSUE, BCUS IT WILL NOT ONLY LOOK GOOD ON THEM BUT KEEP THEIR FUTURE COSTUMERS HAPPY.. IF I DO NOT GET A RECALL ON THIS , I WILL NEVER EVER AGAIN OWN ANOTHER GM VEHICLE... DODGE HERE I COME... MY WIFE'S VEHICLE IS A DODGE AND HAS 3 TIMES THE KMS AS MINE AND HAS NEVER HAD ANY MAJOR ISSUE ... OWN UP GM AND MAKES US PROUD AGAIN TO OWN A GM VEHICLE... *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10560862January 21, 2014
SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC
THIS ESCALADE SHOULD BE INCLUDED IN YOUR ACTION NUMBER PE05020. THE VEHICLE ACTIVATED ABS ON SLOW BRAKING AS DESCRIBED IN THE ABOVE ACTION NUMBER. THIS OCCURRED MULTIPLE TIMES UNTIL I FIGURED OUT WHAT WAS HAPPENING. GMC GARAGE DISCOVERED TROUBLE CODE AND REPAIRED WHEEL SPEED CENSORS AS PER PROTOCOL AND PROBLEM HAS RESOLVED. GM TAKES NO RESPONSIBILITY FOR THIS ISSUE. THIS IS A KNOWN ISSUE AND ALL VEHICLES WITH THE SAME IDENTICAL PARTS SHOULD BE COVERED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10560866January 21, 2014
ELECTRICAL SYSTEM, SEATS
THE FRONT SEAT HEATERS FAILED. PRIOR TO FAILURE I NOTED A MEDIUM-STRONG BURNING SMELL, BUT COULDN'T IDENTIFY THE SOURCE. WHEN I TOOK THE VEHICLE TO THE DEALER THEY REPORTED THAT THE CLIMATE CONTROL SEAT MODULE (CCSM) HAD MELTED DUE TO TOO MUCH CURRENT PASSING THROUGH IT. THEY QUOTED ME $1092.00 TO REPLACE THE PART, WHICH MIGHT OR MIGHT NOT SOLVE THE PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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