Cadillac Escalade Complaints

1,865 consumer complaints on file.

#11192102March 28, 2019
ELECTRICAL SYSTEM, POWER TRAIN, EXTERIOR LIGHTING
MY TRUCK NORMAL DRIVING AND A FEW MILES LOOSE POWER METERS GO UP AND DOWN LOOOSE POWER TRAIN CONECTION THIS TRUCKS ON PARTICULAR HAS ELECTRIC PROBLEMS GROUND PROBLEMS I NEED TO STOP TURN OFF THE KEY AND TURN ON AGAIN CHECK ENGINE LIGHT GO ON AND YOU CAN SEE TONS OF VIDEOS ON YOU TUBE VERY DANGEROUS IF YOU DRIVING ON A HIGHWAY . I REALLY CONCERN ABOUT THAT AND THE DEALERS KNOW THE PROBLEM AND DOESN"T MAKE A MASSIVE RECALL ON THAT I JUST REPORT THAT IF I HAD A ACCIDENT I REPORT ON THE NHTSA PAGE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11191982March 27, 2019
VISIBILITY:REARVIEW MIRRORS/DEVICES:EXTERIOR
TL* THE CONTACT OWNS A 2015 CADILLAC ESCALADE. THE CONTACT STATED THAT THE DRIVER AND PASSENGER SIDEVIEW MIRRORS WERE TOO SMALL AND OBSTRUCTED HIS VIEW WHILE DRIVING. THE VEHICLE WAS TAKEN TO CROWN CADILLAC (584 US-22, WATCHUNG, NJ 07069, (908) 922-4457) WHO STATED THAT LARGER MIRRORS COULD BE PURCHASED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 95,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11191090March 23, 2019
STEERING
LOST ALL POWER STEERING WHILE DRIVING WITHOUT ANY WARNING FROM THE ERROR CODE SYSTEM. COULD HAVE BEEN A FATALITY OR CAUSED ONE.I WAS DRIVING ON A TWO LANE ROAD AT APPROXIMATELY 35 MPH. THIS VEHICLE HAS ELECTRONIC POWER STEERING. I HAVE THE REPAIR INVOICE AND THAT UNIT WAS CORRODED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11189745March 18, 2019
POWER TRAIN
WHEN I AM DRIVING ON SMOOTH SURFACE STREETS SOMETIME THERE A FEEL OF INTERMITTENT JUTTERY RIDE WHICH FEELS LIKE YOU ARE RIDING OVER VERY SMALL SPEED BUMPS VERY CLOSE TOGETHER. I WAS TOLD BY TWO (2) MECHANICS THAT THERE IS A PROBLEM WITH THE TRANSMISSION THAT IS CAUSING THIS. I STARTED ABOUT TWO (2) MONTHS AGO AND CONTINUE DAILY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11187056March 15, 2019
ENGINE, SEAT BELTS, STEERING, PARKING BRAKE
TL* THE CONTACT OWNS A 2003 CADILLAC ESCALADE. THE CONTACT STATED THAT THE STEERING WHEEL SEIZED AND IT FELT AS IF SHE WOULD LOSE CONTROL OF THE VEHICLE WHILE DRIVING AT CERTAIN SPEEDS. ON OCCASION, THE DRIVER'S SEAT BELT TIGHTENED AND LOOSENED ON ITS OWN. FURTHERMORE, THE EMERGENCY BRAKE WAS FAULTY AND NEEDED TO BE ADJUSTED, THE CHECK ENGINE INDICATOR ILLUMINATED, AND THE "REAR DOOR MAINTENANCE" MESSAGE APPEARED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TOWED TO THE CONTACT'S HOME AND THEN TAKEN TO KUNI CHEVROLET CADILLAC (2449 FULTON AVE, SACRAMENTO, CA 95825, (916) 538-7217). THE VEHICLE WAS REPAIRED WITH THE EXCEPTION OF THE POWER STEERING AND SEAT BELT. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURES. THE CONTACT PLANNED TO SCHEDULE ANOTHER APPOINTMENT FOR THE STEERING AND SEAT BELT. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 100,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11185639March 10, 2019
ELECTRONIC STABILITY CONTROL (ESC), ENGINE, SEATS
TAKATA RECALL---2007 CADILLAC ESCALADE, STABILITY LIGHT CONTROL COMES ON AND OFF. ALSO TRIGGERS MY ENGINE LIGHT TO STAY ON. TRACTION CONTROL LIGHT STAYS ON AS WELL. I HAVE REPLACE THE TIMING CHAIN, CAM SHAFT, OIL PRESSURE SENSOR, NEW SHOCKS, NEW COMPRESSOR, AND I KEEP THE OIL CHANGED. EVEN THE CADILLAC DEALER HAS WENT THRU AND THRU THIS VEHICLE REPLACING ALL THIS STUFF AND THOUSANDS OF DOLLARS LATER, TO STILL DOING THE SAME THING AND THEY EVEN SAID THEY HAVE NO CLUE OF WHY IT KEEPS DOING THIS. I HAVE HAD NOTHING BUT PROBLEM AFTER PROBLEMS WITH THIS CADILLAC AND SOMETHING NEEDS TO BE RECALLED TO FIX THESE ISSUES NOT ON THE OWNERS POCKET. ON GM'S POCKET. THIS VEHICLE IS ENOUGH ALONE WITHOUT HAVING TO CONTINUE SINKING MONEY AFTER MONEY IT IS TO JUST TRY AND FIX THIS ISSUE. VERY DISAPPOINTED IN CADILLAC'S AND THIS IS MY 2 ONE, BUT PROBABLY MY LAST ONE BECAUSE WHO WANTS TO FORK OUT 80,000 FOR A NEW ONE, TO CONTINUE FORKING OUT WITH ISSUES. THESE ISSUES SEVERELY NEEDS A RECALL BEFORE IT TAKES PEOPLES LIVES. SOON AS THESE LIGHTS COME ON, AND YOU GIVE IT GAS, IF FEELS LIKE THE TRANSMISSION IS GOING TO FALL OUT IN THE ROAD. JERKS YOU EVERYWHERE. THIS IS A DAILY PROBLEM, NOT JUST A ONE TIME ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11185113March 8, 2019
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 CADILLAC ESCALADE. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR REMAINED ILLUMINATED FOR TWO YEARS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS). THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED MARK CHRISTOPHER AUTO CENTER AT (909) 321-5860 (LOCATED AT 2131 E CONVENTION CENTER WAY, ONTARIO, CA 91764) AND WAS INFORMED THAT THE PART WAS NOT AVAILABLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THE PART WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 40,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11184975March 7, 2019
VISIBILITY/WIPER
AN 8 INCH CRACK MYSTERIOUSLY APPEARED FROM THE BOTTOM MIDDLE OF THE FRONT WINDSHIELD. THERE ARE NO EXTERNAL MARKS ON THE SURFACE OF THE GLASS. JUST NOTICED AS WE WERE TURNING INTO OUR GARAGE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11183593March 2, 2019
ELECTRONIC STABILITY CONTROL (ESC), UNKNOWN OR OTHER
DASHBOARD IS CRACKED TO WHERE THE WIRING IS SHOWING. STABILITRAK LIGHT COMES ON FROM TIME TO TIME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11182490February 26, 2019
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC), ENGINE
IT HAS HAPPENED SEVERAL TIMES , WHILE DRIVING IN A PARKING LOT AT 10 MPH WHILE MAKING A TURN THE ENGINE SHUT OFF, LOST STEERING AND BRAKES AND THE STABILITRAK WARNING LIGHT CAME ON... THE ENGINE RESTARTED IN ABOUT 5 SECONDS... I CONTACTED CADILLAC MAIN OFFICE LAWANDA 855-880-1400 EX 5911833 AND SENT A EMAIL TO MARY BARRA CEO... THEY GAVE ME A CASE #[XXX] THEY ARE AWARE OF THE PROBLEM AND RECALLED OVER ONE MILLION VEHICLE BUT MY VIN NUMBER HAS NOT BEEN ADDED YET.. THEY WILL NOT FIX IT TILL GM ADDS MY VIN TO THE NATIONAL RECALL #18289... I WAS TOLD OFF THE RECORD THAT MONEY TRUMPS CONSUMER SAFETY....THEY ARE MAKING US PICKUP THE CAR WITH THE KNOWLEDGE BY US DRIVING THE CAR COULD KILL SOMEONE IF WE LOOSE STEERING AND BRAKES WHILE DRIVING... PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11181516February 21, 2019
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, STEERING
SPORADICALLY WHEN DRIVING THE CAR, TURNING THE WHEEL HARD LEFT OR RIGHT THE MESSAGE WILL FLASH "SERVICE STABILITRAK" WHILE AT THE SAME TIME, THE STEERING WHEEL POSITION LOCKS, THE ELECTRONIC SYSTEM IN THE CAR SHUTS OFF, AND NO CONTROL OF THE VEHICLE IS AVAILABLE. THIS LASTS FOR APPROXIMATELY 1-2 SECONDS BEFORE THE STEERING UNLOCKS AND VEHICLE CONTROL IS RESTORED. VEHICLE HAS BEEN IN THE SERVICE CENTER FOR OVER A WEEK NOW, AND THE DEALER IS TRYING TO RETURN THE CAR TO ME STATING "WE CANNOT RECREATE THE ISSUE SO WE HAVE NO FIX". WE HAVE PHOTO AND VIDEO OF THIS HAPPENING (AFTER I PULLED OVER TO TAKE THE VIDEO IN A SAFE SPOT). THIS HAS HAPPENED MULTIPLE TIMES WITH NO RHYME OR REASON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11181214February 19, 2019
AIR BAGS
TL* THE CONTACT OWNS A 2008 CADILLAC ESCALADE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. SEWELL CADILLAC OF GRAPEVINE (1001 E STATE HWY 114, GRAPEVINE, TX 76051, (817) 912-3000) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11179785February 13, 2019
WHEELS:RIM
TL* THE CONTACT OWNS A 2012 CADILLAC ESCALADE. THE CONTACT STATED THAT THE FACTORY RIMS WERE MISSHAPED AND CAUSED THE TIRES TO DEFLATE WEEKLY AND LOSE TIRE PRESSURE DAILY. THE TIRE PRESSURE GAUGE WAS ILLUMINATED. THE VEHICLE WAS TOWED TO THE CONTACT'S HOME AND THEN TAKEN TO NAPERVILLE CADILLAC (1507 OGDEN AVE, NAPERVILLE, IL 60540, (630) 355-2700) WHERE THE MECHANIC STATED THAT FOUR NEW RIMS NEEDED TO BE INSTALLED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 69,279.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11176446February 12, 2019
AIR BAGS
TAKETA RECALL MY CAR IS LISTED AS PART OF THE TAKETA RECALL AND THE MANUFACTURER HAS NOT YET PROVIDED A SOLUTION FOR THE ISSUE FOR MY VEHICLE. I LIVE IN A HIGH HUMIDITY AREA IN FLORIDA AND HAVE HIGH CONCERN THAT THERE IS A PROBLEM AND SAFETY ISSUE WITH THE AIRBAGS IN MY CAR. THE MANUFACTURERS LACK OF ACTION IS PUTTING MY FAMILY AT RISK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11175208February 8, 2019
AIR BAGS
TL* THE CONTACT OWNS A 2007 CADILLAC ESCALADE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. RON CARTER CADILLAC (18100 GULF FWY, FRIENDSWOOD, TX 77546, (281) 283-7086) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11174440February 5, 2019
ENGINE
FROM OWNER: CAR BEGINS TO SHAKE VIOLENTLY AT RANDOM TIMES WHILE GOING 50-70 MPH. HAVE TO PULL OVER TO GET TO STOP. NO OVERHEATING TO ENGINE OR ISSUES WHEN CAR IS RESTARTED. FAULTY TORQUE CONVERTOR. HAVE AT CADILLAC DEALER NOW. SAYING IT IS NOT COVERED BY THE RECALL FOR THE TORQUE CONVERTOR ON OTHER 2015-17 ESCALADES. THIS SHOULD BE COVERED UNDER RECALL AS GM HAS MADE SO MANY FAULTY TORQUE CONVERTORS IN THOUSANDS OF ESCALADES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11174534February 5, 2019
AIR BAGS
RECALLED TAKATA AIRBAGS FROM GM & NOTHING HAPPENING... NOTHING HAS HAPPENED YET...ARE THEY WAITING FOR PEOPLE TO DIE FROM THESE INFLATORS?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11172849January 29, 2019
ENGINE
TL* THE CONTACT OWNS A 2016 CADILLAC ESCALADE. WHILE DRIVING 60 MPH, THE VEHICLE BEGAN TO SHAKE VIOLENTLY. THE SHAKING BECAME MORE VIOLENT WHILE APPROACHING 70 MPH. THE CONTACT HAD TO PULL OVER ONTO THE SHOULDER TO REDUCE THE SHAKING. AFTER WAITING A WHILE, THE CONTACT PROCEEDED TO DRIVE, BUT THE SHAKING CONTINUED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO ALEXANDER CADILLAC (1501 VENTURA BLVD #101, OXNARD, CA 93036, (805) 202-4495) TO BE DIAGNOSED, BUT NO FAILURE CODE WAS FOUND. THE MECHANIC DEEMED THE VEHICLE SAFE TO DRIVE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 68,550.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11172516January 28, 2019
AIR BAGS
MY AIR BAGS HAVE BEEN RECALLED AND NO REPLACEMENT FOR OVER 4 YEARS!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11172524January 28, 2019
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 CADILLAC ESCALADE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS). OCEAN CADILLAC (1000 KANE CONCOURSE, BAY HARBOR ISLANDS, FL 33154, 786-627-6579) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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