Cadillac DTS Complaints

527 consumer complaints on file.

#10650023October 26, 2014
FUEL/PROPULSION SYSTEM
THE FUEL PUMP MALFUNCTIONED AND HAD TO BE REPLACED. THIS WAS THE FIRST FUEL PUMP THAT I'VE EVER REPLACED ON ANY AUTOMOBILE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10650022October 26, 2014
EXTERIOR LIGHTING
THE LED REAR TAIL LIGHT ON THE PASSENGER SIDE WAS DEFECTIVE. THE LIGHT KEPT BLOWING FUSES. I WAS NOT AWARE OF THE PROBLEM. I ARRIVED HOME FROM WORK LATE AFTER DARK AND NOTICED THE TAIL LIGHT WAS NOT WORKING. I THINK IT HAD NOT BEEN WORKING FOR MONTHS AND I DIDN'T NOTICE BECAUSE IT WAS SUMMER. THE PROBLEM WAS ORIGINALLY DIAGNOSED AS A BLOWN FUSE BUT AFTER THE FUSE BLEW THREE TIMES, THE PROBLEM WAS DIAGNOSED AS A BAD LED LIGHT WHICH CAUSED THE FUSES TO BLOW. THE TOTAL COST TO DIAGNOSE AND REPLACE THE LIGHT WAS ABOUT $900. THIS WAS THE SECOND LED LIGHT THAT I HAD TO REPLACE. I REPLACED A LED BRAKE LIGHT LAST YEAR AT AT COST OF ABOUT $500. THIS BRAKE LIGHT WAS THE LARGE HORIZONTAL LIGHT THAT GOES ACROSS THE REAR OF THE TRUNK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10649748October 24, 2014
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2007 CADILLAC DTS. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM). HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10649440October 23, 2014
STEERING
POWER STEERING HOSE LEAKING CAUSING THE WHEEL TO LOCK UP. HAVE CALLED GM ABOUT THIS AND THEY SAID IT WASN'T A RECALL... TOOK IT TO EASTON CADILLAC SERVICES AND THE GAVE ME THE SHEET THAT SHOWED IT WAS BETWEEN THE VIN# THAT WAS AFFECTED IN THE POWER STEERING HOSE RECALL. 6U146663-6U550288... MY VIN#6U187900... IT HAS THE SAME PROBLEMS THAT WAS INDICATED ON THE RECALL AND GM IS UNWILLING TO RIGHT THEIR WRONG. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10649050October 21, 2014
AIR BAGS
TODAY I HAD THE GM RECALL 14299 PERFORMED ON MY CADILLAC DTS AT MY LOCAL CADILLAC DEALERSHIP. THE REPAIR TOOK ABOUT 1 HOUR AND THE CAR WAS RETURNED TO ME WITH THE INSTRUCTIONS FROM THE DEALERSHIP THAT ONE KEY HAD A "CLAMP" ON IT AND IF I REMOVED THE "CLAMP" AND THE NEW KEY INSERT DID NOT STAY IN PLACE THAT THEY WOULD NEED TO "FIGURE SOMETHING OUT". I WAITED AN HOUR FOR THE GLUE TO DRY AND ATTEMPTED TO REMOVE THE "CLAMP" AND THE INSERT WAS ADHERED TO THE CLAMP AS IT APPEARED RESIDUAL GLUE HAD STUCK TO THE FACE OF THE INSERT AND THE UNDERNEATH SLIDE OF THE CLAMP. I THEN WENT TO PUT A KEY CHAIN ON MY GM VALET KEY AND THE INSERT POPPED OUT OF PLACE ON THAT KEY AS WELL. I HAVE NOT YET CONTACTED THE GM DEALERSHIP, BUT THIS RECALL REPAIR IS VERY TROUBLING AS IT DOES NOT APPEAR THAT THIS REPAIR WILL HAVE THE LONGEVITY NEEDED TO STAY IN PLACE AND PROTECT THE CONSUMER. I HAVE PHOTOS OF THE KEYS IF NEEDED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10648742October 20, 2014
ENGINE
TL* THE CONTACT OWNS A 2006 CADILLAC DTS. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATE 20 MPH, THE INSTRUMENT PANEL ILLUMINATED AS THE VEHICLE STALLED. THE VEHICLE WAS TOWED TO THE DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 160,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10645055October 16, 2014
AIR BAGS, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2006 CADILLAC DTS. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 45 MPH, ANOTHER VEHICLE CRASHED INTO THE REAR OF THE VEHICLE. ON ANOTHER OCCASION, THE CONTACT LOST CONTROL OF THE VEHICLE AND ROLLED OVER. AS A RESULT, THE CONTACT CRASHED INTO A DITCH AND THE WAS ABLE TO EXIT THE VEHICLE ONLY THROUGH THE FRONT DRIVER'S SIDE WINDOW. THE AIR BAGS FAILED TO DEPLOY AND THE VEHICLE FAILED TO RESTART. A POLICE REPORT WAS FILED. THE DRIVER SUSTAINED INJURIES TO THE ARM THAT REQUIRED MEDICAL ATTENTION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 14V355000 (ELECTRICAL) AFTER THE CRASH. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10644775October 15, 2014
AIR BAGS
TL* THE CONTACT OWNS A 2007 CADILLAC DTS. THE CONTACT INDICATED THAT WHILE WAITING AT A TRAFFIC LIGHT, ANOTHER VEHICLE CRASHED INTO THE CONTACT'S VEHICLE, WHICH CAUSED THE CONTACT TO HIT THE VEHICLE IN FRONT OF HER AND THE AIR BAGS FAILED TO DEPLOY. THE CONTACT INDICATED THAT THE VEHICLE WAS THE THIRD OUT OF THE SIX VEHICLES INVOLVED IN THE CRASH. A POLICE REPORT WAS FILED. THE DRIVER SUSTAINED INJURIES TO THE LEFT ARM WHICH REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS NOT REPAIRED AND WAS TO BE FURTHER INSPECTED BY THE INSURANCE ADJUSTOR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 62,000. UPDATED 12/9/14*CN
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10644939October 15, 2014
STEERING, AIR BAGS
TL* THE CONTACT OWNS A 2006 CADILLAC DTS. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 25 MPH, THE VEHICLE VEERED TO THE RIGHT WITHOUT WARNING AND CRASHED INTO ANOTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED A SHOULDER INJURY THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 24,995.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10643597October 9, 2014
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2009 CADILLAC DTS. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM). HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MAD AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10643286October 8, 2014
ELECTRICAL SYSTEM:IGNITION:SWITCH
TL* THE CONTACT OWNS A 2006 CADILLAC DTS. WHEN THE KEY WAS REMOVED FROM THE IGNITION SWITCH, THE KEY FOB WAS DAMAGED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 77,105.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10641922October 7, 2014
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2008 CADILLAC DTS. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM). THE CONTACT STATED THAT THE PART NEEDED TO REMEDY THE VEHICLE WAS UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCE A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10641959October 7, 2014
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL, EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
TL* THE CONTACT OWNS A 2006 CADILLAC DTS. WHILE DRIVING VARIOUS SPEEDS, THE INSTRUMENT PANEL AND THE GLOBAL POSITIONING SYSTEM FAILED NUMEROUS TIMES. THE DEALER WAS UNABLE TO DIAGNOSE THE CAUSE OF THE FAILURE. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10643065October 7, 2014
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2010 CADILLAC DTS. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN: 14V355000 (ELECTRICAL SYSTEM). HOWEVER, THE PARTS NEEDED WERE UNAVAILABLE. THE DEALER WAS UNCERTAIN WHEN THE PARTS WOULD BECOME AVAILABLE TO SERVICE THE VEHICLE UNDER THE RECALL. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM AND HAD NOT GIVEN THE CONTACT AN EXPLANATION AND STATED THAT THEY WOULD CONTACT HIM LATER. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 11/21/14*CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10643095October 7, 2014
EXTERIOR LIGHTING:HEADLIGHTS, EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2006 CADILLAC DTS. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE HEAD LAMPS POWERED OFF INTERMITTENTLY. THE PROBLEM OCCURRED NUMEROUS TIMES. THE DEALER WAS CONTACTED AND THE TECHNICIAN ADVISED THAT THE HEAD LAMPS SHOULD BE REPLACED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 20,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10643167October 7, 2014
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2006 CADILLAC DTS. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM). HOWEVER, THE PART NEEDED TO DO THE RECALL WAS UNAVAILABLE. THE CONTACT STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE...UPDATED 11/13/14 *BF THE CONSUMER STATED THE PROBLEM WAS RESOLVED. UPDATED 12/02/14*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10640757October 2, 2014
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2006 CADILLAC DTS. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM). THE CONTACT STATED THAT THE NOTIFICATION STATED THAT THE RECALL PART WAS AVAILABLE, BUT THE DEALER STATED THAT THE PART WAS UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 11/20/14*CN THE CONSUMER STATED THE VEHICLE WAS REPAIRED UNDER THE RECALL. UPDATED 5/5/2015 *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10640893October 2, 2014
UNKNOWN OR OTHER
WHY IS THE AUBURN, AL CADILLAC DEALERSHIP (LYNCH) NOT RECEIVING REPLACEMENT PARTS FOR THE GM RECALL 1499. I HAVE INQUIRED ABOUT HAVING MY CAR SERVICED FOR THIS RECALL. THEY STATED THAT "THEY ONLY RECEIVE A FEW REPAIR KITS AT A TIME" AND AT THE TIME OF MY INQUIRY "THEY DID NOT HAVE ANY MORE KITS." *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10640642October 1, 2014
ELECTRICAL SYSTEM, STEERING
TL* THE CONTACT OWNS A 2006 CADILLAC DTS. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 60 MPH, THE STEERING WHEEL SEIZED WITHOUT NOTICED. THE CONTACT HAD TO RESTART THE VEHICLE IN ORDER FOR IT TO RESUME NORMAL FUNCTION. ALSO, THE CONTACT STATED THAT THE KEY FAILED TO RELEASE FROM THE IGNITION. THE CONTACT HAD TO MAKE SEVERAL ATTEMPTS AND WAIT OVER THIRTY MINUTES FOR THE KEY TO RELEASE. IN ADDITION, THE KEY WOULD BECOME HOT. THE DEALER CONDUCTED REPAIRS THAT WERE UNKNOWN. HOWEVER, THE FAILURE PERSISTED. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE VEHICLE WAS INCLUDED IN RECALL NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM). THE APPROXIMATE FAILURE MILEAGE WAS 154,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10640120September 30, 2014
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2007 CADILLAC DTS. THE CONTACT RECEIVED NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM). THE CONTACT WAS WAITING FOR THE RECALL REPAIR FOR THREE WEEKS DUE TO THE RECALL PART NOT BEING AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT DID NOT EXPERIENCE A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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