Buick Riviera Complaints

314 consumer complaints on file.

#870831September 19, 2000
TIRES
COOPER TIRE LIFE LINER, CLASSIC II, 205/70R15 WAS ON A BUICK, RIVIERA, 1992. WHILE VEHICLE WAS PARKED RIGHT FRONT TIRE SUDDENLY EXPLODED, CAUSING TREAD TO SEPARATE FROM SIDEWALL. THIS HAPPENED AFTER TRAVELING A SHORT DISTANCE. MANUFACTURER HAS BEEN CONTACTED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#731759September 18, 2000
TIRES:TREAD/BELT
OUT OF FOUR TIRES PURCHASED FROM WAL-MART I HAVE HAD THE RADIAL BELTS SEPARATE ON TWO OF THEM---OF COURSE IT MADE THE CAR VERY WOBBLY AND I WAS ABLE TO GET IT REPLACED BUT I DID NOT KNOW WHAT WAS WRONG---THE TIRE WAS BULGING BY THE TIME I GOT IT TO A REPAIR PLACE---I THINK SOMEONE SHOULD KNOW ABOUT THIS AND POSSIBLY INVESTIGATE-IT FRIGHTENED ME TO KNOW THAT TWO OF FOUR WERE DEFECTIVE AND ALTHOUGH WAL-MART WAS VERY KIND AND REPLACED BOTH (UNDER WARRANTY) I AM STILL VERY CONCERNED THAT GOODRICH MAY HAVE THE SAME PROBLEM AS FIRESTONE---THANK YOU.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#870484September 14, 2000
SEAT BELTS:FRONT:RETRACTOR
REAR SEAT BELT WILL NOT RETRACT. DEALER HAS BEEN CONTACTED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#731186September 12, 2000
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
ROTORS ON DISC BRAKES ARE RUSTING AND WARPING CAUSING IMPROPER BRAKE ACTION AND CAUSED ONE NEAR ACCIDENT INCIDENT WHERE MY WIFE WAS UNABLE TO BRING THE VEHICLE TO A COMPLETE STOP BEFORE BUMPING THE CAR IN FRONT OF HER. THE ROTORS HAVE BEEN REPLACED 3 TIMES IN THE FIRST 15,000 MILES. BUICK HAS STATED THE PROBLEM IS "COSMETIC" AND NOT COVERED UNDER THE WARRANTY. THE ALLEGE THAT WE HAVE NOT DRIVEN THE CAR ENOUGH AND WE LIVE TO NEAR TO THE OCEAN. BUICK'S CUSTOMER SERVICE DEPARTMENT HAS BEEN CONTACTED MULTIPLE TIMES. THE LATEST INCLUDED A 3 WAY CONVERSATION WITH THE DEALER AND TECHNICAL SUPPORT STAFFF. THEY STATED THAT THE DEALER HAS ANOTHER WOMAN WHO IS EXPERIENCING THE SAME PROBLEM. THE TECHNICAL STAFF STATED THEY HAVE NO SOLUTION. THEY EXPECT THE ROTORS TO FAIL APPROXIMATELY EVERY 3 - 4 MONTHS. THEY HAVE DIRECTED ME TO THE FLORIDA "LEMON LAW' FOR RESOLUTION. I BELIEVE THERE IS A SERIOUS SAFETY ISSUE WITH THIS VEHICLE WHEN EXPOSED TO SALT AIR. JUST AS IN THE FIRESTONE CASE, THE DATA MUST BE ISOLATED TO REFLECT THE NUMBER OF FAILURES OF ROTOR ASSEMBLIES LOCATED IN CLOSE PROXIMITY TO SALT WATER. BRAKE ROTORS SHOULD NOT FAIL EVERY 3 - 4 MONTHS IN NORMAL USAGE. THEY HAVE ADMITTED THAT THEY ARE AWARE OF THE PROBLEM AND INTEND TO DO NOTHING ABOUT IT. DOES THIS SOUND FAMILIAR.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#869376September 1, 2000
POWER TRAIN:AUTOMATIC TRANSMISSION
WHILE DRIVING ABOUT 40 MPH TRANSMISSION MADE A LOUD NOISE THEN A GRINDING NOISE WAS COMING FROM TRANSMISSION.VEHICLE DID NOT HAVE POWER, AND HAD TO BE TOWE TECHNICIAN DID NOT EXPLAIN WHAT COULD HAVE HAPPENED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#729017August 25, 2000
STEERING: STEERING WHEEL/HANDLE BAR
SINCE VEHICLE WAS ONE YEAR OLD IT HAS HAD STEERING VIBRATION AND NOISE. BUICK DEALERS AND HEAD QUARTERS HAVE DENIED GIVING ME ANY BULETIN OR ADVISORY INFO ON THE PROBLEM. THEY DID HOWEVER GIVE ME AN EXTENED WARRANTY SO I WOULD MAKE NO FURTHER COMPLAINTS UNLESS A NEW PROBLEM AROSE. I ONLY WANT TO KNOW IF A SOLUTION HAS BEEN FOUND, IF THERE ARE ADVISORIES ON THE STEERING, AND HOW TO PROCEED WITH THEM. BUICK HAS BEEN OF NO HELP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#727827August 14, 2000
POWER TRAIN:AUTOMATIC TRANSMISSION
PUMP IN TRANSMISSION BROKE WITHOUT WARNING OF PENDING PROBLEMS ON 2 SEPARATE OCCASIONS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#726449August 2, 2000
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
SINCE PURCHASE OF THIS VEHICLE, IT HAS BEEN IN FOR BRAKES ON FIVE DIFFERENT OCCASIONS, BRAKES SEEM TO WEAR PREMATURELY. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#725728July 20, 2000
SEAT BELTS:FRONT:RETRACTOR, ENGINE AND ENGINE COOLING:ENGINE:GASOLINE, SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP, POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
BOTH REAR OUTBOARD SEAT BELTS DO NOT RETRACT, ENGINE HAS SEVERE SKIP WHEN ACSENDING HILL IN OVERDRIVE 9DEALER CANNOT DIAGNOSE) AND ANTI-LOCK/ TRACTION LIGHT COME ON, OCCASIONALLY BRAKES SEEM TO STICK AFTER COMING TO STOP. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#725733July 20, 2000
SEAT BELTS:FRONT:RETRACTOR
REAR SHOULDER BELT HAS STOPPED RESTRAINING. YOU ALL ARE SHOWING A RECALL BUT THE BUICK MOTOR CO. DOES NOT. MINES DOES HAVE THE DEFECT .*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#725331July 12, 2000
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
WHILE DRIVING 25-50MPR, WITHOUT WARNING, THE ENGINE SHUTS DOWN, CAUSING POWER STEERING LOSS, AND THE INTERIOR LOCKS OPEN AND CLOSE RAPPIDLY. ONLY AFTER COASTING OFF THE HIGHWAY COMING TO A STOP, PUTTING THE CAR IN "PARK" TURNING OFF THE IGNITION, AND WAITING A COUPLE OF MINUTES WILL THE CAR RESTART. DEALER COULD NOT DUPLICATE! NEED A RESOLUTION, BECAUSE THE FAMILY REFUSES TO ENTER THE CAR.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#865255July 11, 2000
STEERING:COLUMN
STEERING WHEEL AND COLUMN WOULD SHAKE BADLY. TILT BOLTS ARE IN COMING LOOSE OUT OF THE COLUMN. PROBLEM IS GETTING WORSE. HAVE NOT TAKEN TO DEALER.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#864776July 5, 2000
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
WHEN CONSUMER IS TRAVELING ABOUT SEVENTY MPH THE VEHICLE VIBRATES, AND WILL AUTOMATICALLY GO INTO THE OTHER LANE. VEHICLE HAD ROTORS REPLACED TWICE ALREADY, BUT STILL NEEDS A SET OF ROTORS. *AK *ML
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#864235June 26, 2000
SEAT BELTS:FRONT:RETRACTOR
REAR SHOUILDER BELT DOESN'T RELEASE FROM RETRACTING MECHANISM. VEHICLE NOT INCLUDED IN RECALL NUMBER 00V057000. *AK *ML
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#863697June 16, 2000
SEAT BELTS:FRONT:RETRACTOR
REAR SEATS SEAT BELT RETRACTORS BROKE. *AK BOTH REAR SEAT BELT RETRACTORS FAILED WITHIN ONE WEEK OF EACH OTHER. *YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#724074June 15, 2000
POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM), ELECTRICAL SYSTEM:IGNITION:MODULE, SEAT BELTS:FRONT:RETRACTOR
#1.TRACTION OFF LIGHT CAME ON & STAYED ON. REPLACED PMC. #2. REAR SEATBELT WILL NOT RETRACT. RETRACTOR NEEDS REPLACING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#552641June 13, 2000
STEERING: STEERING WHEEL/HANDLE BAR, STEERING:COLUMN
STEERING WHEEL HAS LOCKED ON OCCASION AND REQUIRED REPAIR, STEERING COLUMN IS LOOSE DUE TO LOOSE BOLTS AND UNSAFE TO DRIVE. *MJS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#9000978June 5, 2000
STRUCTURE
CRADLE THAT HOLDS ENGINE CORRODED AND RUSTED TO THE POINT IT WAS ABOUT TO FALL OUT CAUSING STEERING TO BECOME IMPOSSIBLE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#862120May 18, 2000
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
DRIVER'S DOOR DOES NOT SHUT PROPERLY/OPENS UNEXPECTEDLY WHICH MAY CAUSE THE OCCUPANT TO FALL OUT IF THE OCCUPANT IS NOT RESTRAINED. DEALER CANNOT DETERMINE THE CAUSE OF THE PROBLEM. BEEN TO DEALER SEVERAL TIMES. *AK THE DEALER WAS UNABLE TO FIX. *YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#784626May 15, 2000
SEAT BELTS:FRONT:ANCHORAGE
CONSUMER BELIEVES THE SEAT BELT RETRACTOR ARE OF POOR QUALITY CAUSING THE SEAT BELT NOT TO RETRACT. NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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