Buick Riviera Complaints

314 consumer complaints on file.

#10908561September 21, 2016
ENGINE
IT STARTED OUT AS A SMALL OIL LEAK, BUT I RECENTLY NOTICED THE LEAK HAS EXPANDED SIGNIFICANTLY. IT'S DIFFICULT TO PINPOINT THE LEAK, BUT AN OIL PAN UNDER THE CAR SHOWS SIGNIFICANT PUDDLING OF OIL. A SEALER/CONDITIONER DOESN'T APPEAR TO HAVE BEEN AFFECTED. WHILE ONLINE, I NOTED THAT THE 3800CC 3.8L ENGINE SEEMS NOTORIOUS FOR THIS PROBLEM, AND OTHER MODELS OF GM CARS APPEAR TO BE SUBJECT TO A RECALL. NOT SO THE BUICK, WHICH TO ME, HAS THE SAME ENGINE. GIVEN THAT IS IS KNOWN NOW, I'M CONCERNED THAT THIS LOW PRODUCTION VEHICLE WAS LEFT OUT OF THE RECALL AND SHOULD BE INCLUDED. PUDDLE OF OIL PHOTO ENCLOSED. THIS CONDITION IS MOST NOTICEABLE WHILE THE VEHICLE IS STATIONARY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10908573September 21, 2016
FUEL/PROPULSION SYSTEM
ABOUT TWO MONTHS AGO, WHEN FUELING MY VEHICLE, I NOTICED A PUDDLE OF GASOLINE IN THE VICINITY OF THE LEFT REAR WHEEL, INLINE WITH THE FUEL FILLER DOOR. I HAD NOTED THE CHECK ENGINE LIGHT SUBSEQUENTLY CAME ON AND CODE 0440 (OR A VARIANT OF THAT, I CANNOT RECALL WITH 100% CERTAINTY. WHEN I HAD SOME FREE TIME, I STARTED INVESTIGATING THE EMISSIONS CODE AND DECIDED TO CHECK THE FUEL SYSTEM FROM THE REAR OF THE VEHICLE WORKING FORWARD. WHILE LOOKING AT THE FUEL FILLER NECK, I NOTED A GLINT OF FRESH STEEL BEHIND THE TIRE. UPON REMOVING THE TIRE, I NOTED A HOLE IN THE FILLER NECK THE SIZE OF A US QUARTER. SINCE IT'S A FUEL SYSTEM COMPONENT, I INVESTIGATED WHETHER I COULD GET A REPLACEMENT PART (TO NO AVAIL). MY FIELD EXPEDIENT FIX WAS TO WRAP THE FUEL FILLER INTAKE STEEL PIPE WITH A COPIOUS AMOUNT OF DUCT TAPE AS A TEMPORARY FIX UNTIL I COULD SEE IF A JUNKYARD WOULD YIELD A NEW PIPE. NO SUCH LUCK IN FIND A PART THAT DIDN'T HAVE A HOLE OF SORTS (SEE ENCLOSED PHOTO'S OF 'REPLACEMENT' OFFERINGS. MY INVESTIGATION LED ME TO CONCLUDE THE WEAR IN THE PIPE WAS CAUSED BY WHEEL HOP, PRIMARILY WHEN ROLLING OVER SPEED BUMPS AT A SPEED HIGHER THAN RECOMMENDED, CAUSING THE REAR WHEEL TO "HOP UPWARDS" AND COME IN CONTACT WITH THE PIPE. GIVEN THE AMOUNT OF SPEED BUMPS IN RESIDENTIAL NEIGHBORHOOD, THE LIKELIHOOD OF THIS HAPPENING IS CONSISTENT THE LOCATION OF THE DAMAGE AND THE INNER EDGE OF THE LEFT REAR WHEEL. I'VE ENCLOSED PICTURES OF A 'REPLACEMENT' PIPE THAT WILL HAVE TO BE EPOXIED TO CONTAIN VAPORS AND PREVENT FUEL SPILLAGE UNLESS A PRISTINE PIPE IS FOUND. GIVEN THE EMISSIONS ISSUE ALONG WITH FUEL SPILLAGE WHEN FUELING THE VEHICLE, THERE'S A HIGH LIKELYHOOD OF FURTHER DAMAGE AND POSSIBLE FIRE HAZARD. I'D RECOMMEND A METAL SHIELD BE RETROFITTED TO PREVENT CONTACT FROM THE LEFT TIRE AND THE FUEL FILLER NECK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10903557September 4, 2016
ELECTRICAL SYSTEM, ENGINE, UNKNOWN OR OTHER
WELL FOR STARTERS THE CAR HAS 131,000 MILES ON IT AND CLEAN INTERIOR. BUT....THE DRIVERS SIDE POWER SEAT INCLINE DOESN'T WORK, THE BLEND BOX OR AN ACTUATOR IS BAD, THE CRUISE CONTROL DOESN'T WORK, AND THE AC COMPRESSOR IS LOCKED UP. BUT.... THE WORST PART IS THE OIL LEAK COMING FROM THE FRONT VALVE COVER. IT IS SPILLING OUT ON MY EXHAUST MANIFOLD AND SMOKES BADLY. I JUST READ GM HAS A RECALL ON ALL THE L67 3.8L SUPERCHARGED MOTORS IN GRAND PRIX AND REGALS AMONGST OTHER MODELS WITH THE 3.8L BUT NOT THE RIVIERAS. CAN THE RIV GET SOME LOVE TOO. I LIKE THE CAR BUT ALL THESE PROBLEMS AND A HIGHWAY SHUDDER AT 65-73.....👎👎😢😢👎👎👎😩😩😩😩😩
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10850080March 16, 2016
ENGINE AND ENGINE COOLING, ENGINE
TL* THE CONTACT OWNS A 1998 BUICK RIVIERA. WHILE ENTERING THE VEHICLE, THE CONTACT NOTICED ENGINE OIL ON THE GROUND UNDER THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE VALVE COVER GASKET FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ENGINE COOLING). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 56,513. UPDATED 04/29/16*LJ *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10824487February 5, 2016
ENGINE
TL* THE CONTACT OWNS A 1998 BUICK RIVIERA. WHILE STOPPED, THE CONTACT NOTICED SMOKE COMING FROM THE ENGINE COMPARTMENT OF THE VEHICLE. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE CONTACT WAS A CERTIFIED MECHANIC WHO DIAGNOSED THAT THE VALVE COVER GASKET NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 170,000. UPDATED 04/07/16*LJ *JS
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10786262October 27, 2015
ENGINE
TL* THE CONTACT OWNS A 1998 BUICK RIVIERA. WHILE THE VEHICLE WAS PARKED, THERE WAS A PUDDLE OF OIL DRIPPING NEAR THE ENGINE AREA. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 300,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10713537April 29, 2015
ENGINE, ELECTRICAL SYSTEM, TRACTION CONTROL SYSTEM
TL* THE CONTACT OWNS A 1995 BUICK RIVIERA. WHILE DRIVING AT 25 MPH, THE VEHICLE STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE TRACTION CONTROL WARNING LIGHT ILLUMINATED. IN ADDITION, THE CONTACT STATED THAT THE VEHICLE LATER FAILED TO START. THE VEHICLE WAS INSPECTED BY AN INDEPENDENT MECHANIC BUT WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 96,000. UPDATED 7/1/15*CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10680980February 3, 2015
FUEL/PROPULSION SYSTEM, ENGINE
I SMELLED GAS. I OPENED THE HOOD, REMOVED THE ENGINE COVER & FUEL WAS SPRAYING FROM THE PLASTIC FUEL LINE, THE SIZE OF A PINHOLE. I CONTACTED THE DEALER TO ORDER A NEW FUEL LINE AND WAS TOLD THE FUEL LINE PART #25648136 IS DISCONTINUED, AS SOON AS I FIND ONE LEFT SOMEWHERE, I WILL BE TAKING TO AN INDEPENDENT REPAIR SHOP FOR REPAIR. THERE ARE NO RECALLS LISTED ON THIS? A DANGEROUS SITUATION. I WENT INTO VARIOUS AUTO FORUMS ON THE INTERNET & NOTICED THAT SEVERAL OTHER PEOPLE WERE HAVING THE SAME PROBLEM. A PINHOLE LEAK IN THE PLASTIC FUEL LINE. THIS IS THE SECOND TIME I HAVE REPLACED THIS LINE IN THE 4 YEARS I HAVE OWNED THIS CAR WITH 60000 MILES BETWEEN THE LAST TIME THIS HAPPENED AND NOW. GM NEEDS TO OFFER A REDESIGNED REPLACEMENT PART THAT DOESN'T LEAK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10655145November 14, 2014
ENGINE, STRUCTURE:BODY
FOUL SMELL THEN PARKED AND WENT INSIDE MALL CAME BACK CAR HAD BEEN ON FIRE. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10630201September 2, 2014
STEERING, SERVICE BRAKES
COULD NOT GET FIRST INCIDENT DATE ENTERED. THIS IS CURRENT TIME STARTED IN 2013. HAVE HAD REPAIRED 5 TIMES AND NEEDS AGAIN. WHEN DRIVING ON FREEWAY ABOVE 60 MILES PER HOUR AND HAVE TO BRAKE HEAVILY IT WILL START TO SHAKE AND SHIMMY STEERING COLUMN FIXED 2 TIMES THIS YEAR, AS IT LOOSENS UP AND YOU CAN MOVE IT UP TO TWO INCHES BACK AND FORTH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10620930August 8, 2014
ENGINE, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 1995 BUICK RIVIERA. THE CONTACT STATED WHILE DRIVING, THE ENGINE STALLED. THE VEHICLE WAS RESTARTED HOWEVER, THE FAILURE RECURRED SEVEN TIMES. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING HOWEVER, THE MECHANIC WAS UNABLE TO DETECT A FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 25,678. THE CONSUMER STATED ON SEVERAL OCCASIONS, HE EXPERIENCED SUDDEN LOSS OF POWER WHILE IN TRAFFIC. ON EACH OCCASION, THERE WAS A LOSS POWER BRAKES. IN APRIL 2013, THERE WERE FOUR INSTANCES WHERE THE VEHICLE TURNED OFF AND THE BRAKES AND POWER STEERING FAILED. THE VEHICLE WAS TOWED TO THE DEALER. A YEAR LATER, THE SAME ISSUE OCCURRED AGAIN. THE DEALER WAS UNABLE TO FIND A PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10597796June 12, 2014
ENGINE AND ENGINE COOLING
THIS IS AN INTERMITTENT ISSUE AND HAS BEEN OCCURRING AT DIFFERENT TIMES SINCE PURCHASE IN 1999. WHILE DRIVING ENGINE STALLS AND I LOSE POWER STEERING CONTROL. EXPERIENCING LONG CRANKS BEFORE ENGINE WILL START. HOWEVER, ENGINE EVENTUALLY RESTARTS BUT ENGINE STALLS AGAIN SEVERAL TIMES BEFORE CAR WILL RUN WITHOUT INCIDENT FOR A BRIEF PERIOD. HAVE HAD NUMEROUS REPAIRS DONE ON THIS CAR REGARDING THIS ISSUE SUCH AS IGNITION MODULE. HAD REPAIRS DONE IN OCTOBER 2013 WHERE CRANK SHAFT POSITION SENSOR, MASS AIR FLOW SENSOR, CYLINDER AND KEY WERE REPLACED. IN APRIL 2014 BEGAN EXPERIENCING SAME ISSUE AGAIN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10594863May 29, 2014
FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 1996 BUICK RIVIERA. THE CONTACT STATED THAT AFTER REFUELING THE VEHICLE, THERE WAS A STRONG GASOLINE ODOR. THE CONTACT NOTICED THAT THE FUEL TANK WAS FRACTURED FROM EXCESSIVE CORROSION CAUSING FUEL TO LEAK. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 68,000. UPDATED 8//1/14*CN THE CONSUMER STATED THE TANK WAS PLASTIC WITH A METAL RING BONDED TO THE TANK, WITH A METAL LOCK RING THAT HELD THE FUEL PUMP IN PLACE. BOTH METAL RINGS WERE COMPLETELY RUSTED, TO THE POINT THEY WERE CRUMBLING AND FLAKING. UPDATED 08/26/14
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10569453March 14, 2014
ENGINE
THE INFO ABOVE IS APPROX. YOUR RECALL OF GM CARS WITH RE: TO IGNITION PROBLEMS MAY NOT BE BROAD ENOUGH. I TRADED IN MY 95 RIVIERA IN APRIL OF 2007 AFTER PLOWING $1500 INTO AND STILL NO SATISFACTORY REPAIR ON WHY IT WAS STALLING. THE LAST STALL WAS IN A THREE WAY INTERSECTION IN CHICAGO. EACH TIME IT STALLED I LOST POWER STEERING. I DON'T RECALL IF THE DEALER LOOKED AT IGNITION ISSUES. I DO RECALL THAT THEY WERE AT ONE POINT FOCUSED ON THE CARBURETOR. IT WAS BEING SERVICED BY A DEALER IN SCHAUMBERG, ILL. SORRY I DON'T HAVE BETTER RECALL OF DETAILS. ONCE I TRADED THE CAR, I TOSSED THE DOCUMENTATION. THE LAST STALL WAS SCARY AND THE REASON I TRADED THE CAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10547659October 11, 2013
POWER TRAIN, FUEL SYSTEM, GASOLINE
WHILE DRIVING, BEGAN TO SMELL ODOR OF FUEL IN THE CABIN. PULLED TO SIDE OF ROAD, OPENED HOOD TO WITNESS FUEL SUPPLY LINE TO REAR FUEL INJECTOR RAIL LEAKING ON TO TOP OF ENGINE. FUEL CONTINUED TO LEAK ONTO ENGINE EVEN AFTER I SHUT OFF THE CAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10492888January 14, 2013
SEAT BELTS
TL* THE CONTACT OWNS A 1996 BUICK RIVIERA. THE CONTACT STATED THAT THE FRONT DRIVER SIDE SEAT BELT FAILED. THE CONTACT STATED THAT HE ATTEMPTED TO PUT THE SEAT BELT ON BUT IT FAILED TO CONNECT. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION BUT THEY DID NOT PROVIDE THE CAUSE OF FAILURE, JUST THE REPLACEMENT PART NUMBER. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND THEY STATED THAT THE PART WAS NO LONGER AVAILABLE. THE FAILURE MILEAGE WAS 76,000. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10472587August 27, 2012
ENGINE
TL* THE CONTACT OWNS A 1995 BUICK RIVIERA. THE CONTACT STATED THAT WHILE DRIVING 55 MPH THE VEHICLE STALLED. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO INFORMED THE CONTACT OF A RECALL. THE VEHICLE WAS TAKEN TO A DEALER WHO DIAGNOSED THAT THE POWER CONTROL MODULE NEEDED TO BE REPLACED AND THAT THE VEHICLE WAS NOT PART OF ANY RECALL. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DID NOT OFFER ANY ASSISTANCE. THE FAILURE AND CURRENT MILEAGE WAS 110,000. UPDATED 10/24/12 *CN THE CONSUMER STATED THE VEHICLE OFTEN STALLED WHEN COASTING DOWN HILL OR TO A STOP. UPDATED 11/13/2012 *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10441133December 23, 2011
SEAT BELTS, ELECTRICAL SYSTEM
I HAVE A 1997 BUICK RIVIERA THAT HAS A SECURITY LIGHT PROBLEM. I TRY TO CRANK THE CAR AND SOMETIMES IT WILL CRANK OTHER TIMES IT WONT. I AM A YOUNG MALE THAT NORMALLY TRAVELS BACK AND FORTH TO WORK BUT SOME MORNING'S ALL I CAN DO IS PRAY. IT NEVER REALLY BOTHERED ME BEFORE I HAVE BEEN TOLD THAT I HAVE THE PATIENCE OF A SLUG. BUT TODAY I WAS PULLED OVER BECAUSE THE BRAKE LIGHT IN MY WINDOW WAS OUT LONG STORY SHORT. I ASKED THE OFFICER IF I COULD LEAVE THE CAR RUNNING BECAUSE OF THE SECURITY PROBLEM WHILE HE CHECKED MY PAPER WORK INSURANCE REGISTRATION ETC. HE STATED FOR BOTH OF OUR MIND STATES IT WOULD BEST IF I TURNED OFF THE MOTOR. I DID AS I WAS ASKED THE OFFICER RETURNED TO THE CAR TO DELIVER MY DRIVERS LICENSE INSURANCE ETC. HE GAVE ME A WARNING TO GET THE LIGHT REPLACED THEN LEFT MEAN WHILE FOR THE NEXT HOUR AND A HALF. HE RETURNED AROUND 45 MINUTES LATER. I AM ON THE SIDE OF THE HIGHWAY I TRIED CLEANING THE KEY WITH A DRY RAG LETTING THE KEY SET IN THE IGNITION UNTIL THE LIGHT TURNED OFF. I EVEN UNPLUGGED THE NEGATIVE SIDE OF THE BATTERY CABLE TO LET THE COMPUTER RESET ITS SELF. I WENT TO GM AND HAD A KEY MADE FOR THE CAR BECAUSE MY FIRST KEY HAD THE RUBBER TIP REMOVED. SO I FIGURED I WOULD GET A NEW KEY MADE FOR THE CAR AS WELL AS A NEW KEY PAD EVERYTHING WORKED FINE FOR A DAY OR TWO. I CALLED GM THE MANAGER ASKED ME TO COME BACK IN AND STATED THAT MAYBE THE KEY WAS UNDER CUT BECAUSE THEY HAD JUST PURCHASED A NEW KEY CUTTING MACHINE AND WERE STILL WORKING OUT THE BUGS. THE CAR STARTED FINE SECURITY LIGHT CAME ON WHILE I WAS DRIVING AND I JUST DID NOT LET IT BOTHER ME FOR A WHILE. NOW IM INFORMING YOU GUYS BECAUSE MY OTHER CAR WAS TOTALED BY A HIT AND RUN DRIVER WHILE IT WAS ON THE SIDE OF THE ROAD ABOUT TWO WEEKS AGO I LEFT IT TO PUT AIR IN THE SPARE TIRE. I HOPE THAT WE CAN COME TO A SOLUTION TO THIS PROBLEM BEFORE ITS TO LATE FOR ME OR ANYONE ELSE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10406811June 14, 2011
ENGINE AND ENGINE COOLING
TL* THE CONTACT OWNS A 1997 BUICK RIVIERA. THE CONTACT STATED THE VEHICLE WAS PARKED WHEN HE NOTICED THERE WAS A PUDDLE OF OIL ON THE ENGINE DUE TO AN OIL LEAK FROM THE VALVE COVERS. THE CONTACT REFERENCED NHTSA CAMPAIGN ID NUMBER: 08V118000 (ENGINE AND ENGINE COOLING) BUT DID NOT CONFIRM IF THE VEHICLE WAS INCLUDED IN THE RECALL. THE VEHICLE WAS NOT TAKEN TO HAVE THE FAILURE DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 170,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10373140December 28, 2010
SEAT BELTS, SEAT BELTS:FRONT:WEBBING
SEAT BELT FAILURE: THE SEAT BELT FASTENER(CLASP/HOOK) ON MY 1996 BUICK RIVIERA VIN # [XXX] HAS FAILED. INSERTION OF THE MALE END OF THE BELT INTO THE FEMALE FASTENER FAILS TO RESULT IN THE UNIT LOCKING. BUICK STATES THEY HAVE NO RECALL ON THIS ISSUE OR ANY RESPONSIBILITY TO REPAIR IT. THE REAR PASSENGER SEAT BELT (LEFT SIDE, I.E. BEHIND DRIVER) FAILS TO RETRACT THE BELT OR SNUG IT UP AFTER THE BELT IS FASTENED. THIS RESULTS IN MORE THAN A FOOT OF SLACK BELT AND THUS AFFORDS LITTLE PROTECTION TO A PASSENGER IN THE EVENT OF ACCIDENT. ALTHOUGH THERE IS A BUICK RECALL ON PRECISELY THIS PROBLEM FOR THIS MAKE AND MODEL CAR (GM 00023, DATED 15 NOVEMBER 2000, IN RESPONSE TO A 28 FEBRUARY 2000 NHTSA RECALL ORDER, NUMBER 00V057000) BUICK TELLS ME IT DOES NOT COVER MY VEHICLES VIN NUMBER AND IS ALSO NOT THEIR RESPONSIBILITY TO REPAIR. SINCE BOTH ISSUES CLEARLY INVOLVE SAFETY ISSUES, I THOUGHT THE NHTSA WOULD BE INTERESTED. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Buick Riviera