Buick Regal Complaints

3,261 consumer complaints on file.

#10122584May 31, 2005
SERVICE BRAKES, HYDRAULIC, POWER TRAIN:AUTOMATIC TRANSMISSION
(1) I HAVE A 2003 BUICK REGAL WITH MILEAGE OF 17700.THIS MORNING AT 9 AM WHEN I STOPPED BEFORE THE TRAFFIC LIGHT IN THE INTERSECTION OF MOUND RD AND 13 MILE RD. (2) SUDDENLY THE BRAKE PEDAL APPEARS TO BE VERY LOOSE AND THE CAR STARTS GOING BACKWARD SLOWLY. I KEEP ON PRESSING THE BRAKE BUT THE CAR KEEPS GOING BACKWARD. I SWITCHED TO PARKING GEAR AND THEN DRIVING GEAR AND PRESS THE GASPEDAL AND THE CAR STARTS MOVING FORWARD. BOTH MY WIFE AND I WERE IN THE CAR. FORTUNATELY NO CAR WAS BEHIND US SO NO ACCIDENT OCCURED. (3) THE DEALER CHECKED THE CAR AND CAN NOT FIND WHAT IS THE PROBLEM. SO THEY ASKED US TO CONTINUE DRIVING UNTIL THE PROBLEM HAPPENS AGAIN! HOW CAN WE CONTINUE DRIVING A CAR WHICH ALMOST LED TO A FATAL ACCIDENT? THAT IS CRAZY!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10122337May 27, 2005
ELECTRICAL SYSTEM
DT: THE DASH BOARD LIGHTS ARE NOT WORKING AT ALL. THE LCD TEMPERATURE SCREEN IS ALSO OUT. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10119514May 26, 2005
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
THE INSIDE OF THE REAR ROTORS RUSTED AND AS A RESULT THE CAR WOULDN'T STOP. THIS IS THE CONSUMERS FIFTH VEHICLE FROM GM. WHEN THE REAR ROTORS RUSTED IT CAUSED THE FRONT ROTORS TO OVERWORK AND RESULTED IN THE FRONT ROTORS WARPING. THE ROTORS ARE NOT YET REPAIRED. *AK *SB *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10121526May 16, 2005
VEHICLE SPEED CONTROL, ENGINE AND ENGINE COOLING
2001 BUICK REGAL EXPERIENCED STALLING . *MR THE VEHICLE ALSO EXPERIENCED SUDDEN ACCELERATION. THE SERVICE DEALER WAS UNABLE TO FIND THE PROBLEM. *SC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10119395May 2, 2005
STEERING:RACK AND PINION
THERE WAS A CLUNKING NOISE WHEN THE STEERING WHEEL WAS TURNED IN ANY DIRECTION. IT COULD BE FELT IN THE STEERING WHEEL AND THE BRAKE PEDAL. IT GOT PROGRESSIVELY WORSE OVER TIME. I TOOK IT TO THE DEALERSHIP AND THEY SAID IT HAD A FAULTY RACK. IT WAS REPLACED UNDER THE WARRANTY AND THE NOISE IS GONE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10119292April 26, 2005
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS, ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR, ENGINE AND ENGINE COOLING
1997 BUICK REGAL SEDAN DEVELOPED VARIOUS PROBLEMS SINCE PURCHASE. *MR THERE WAS A CONTINUOUS OIL LEAK. THE REPAIRS CONSISTED OF THE REPLACEMENT OF THE OIL PAN AND GASKET DUE TO AN OIL LEAK, THE THERMOSTAT, BELT TENSIONER, COOLANT PUMP, COMPLETE FLUSHING OF THE SYSTEM, WIRES AND PLUGS, NEW ALTERNATOR, UPPER AND LOWER INTAKE GASKET REPLACEMENT AND A NEW ENGINE. THE FIRST TIME THE CONSUMER WAS INFORMED THAT A NEW ENGINE WAS NEEDED, THE BEARINGS AND THE PISTONS WERE NOISY. *SC THE FRONT BRAKES WERE REPLACED AND THE ROTORS WERE RESURFACED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10118027April 18, 2005
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS, SEATS, ELECTRICAL SYSTEM:WIRING
ONE DAY WHILE DRIVING MY WIFE'S 1998 BUICK REGAL WHEN I HEARD A SUDDEN GUST OF WIND NOISE. I HAD FOUND OUT THAT BOTH OF THE REAR WINDOWS HAD FALLEN AS IF THEY WERE OFF TRACK, BUT THESE WERE ELECTRIC WINDOWS. A FEW WEEKS LATER THE FRONT DRIVER SIDE WINDOW FELL AS WELL. I CALLED 3 DIFFERENT BUICK DEALERS WHO ALL TOLD ME THAT THE REGULATORS ON MY YEAR MODEL HAVE A VERY BAD TENDANCY TO GO OUT. THEY ALSO INFORMED ME THAT THE REGULATOR FOR EACH WINDOW IS $400.00 PLUS LABOR. I SPOKE TO BUICK'S CUSTOMER SERVICE WHO SAID THAT THEY HAVE NEVER RECEIVED A COMPLAINT ON THIS, BUT I HAVE FOUND COUNTLESS FORUMS ONLINE WITH MANY PEOPLE WHO HAVE THE EXACT SAME PROBLEM OF TWO OR MORE WINDOWS MALFUNCTIONING ALL AT ONE TIME...THIS IS NO COINCEDENCE. ALTHOUGH IT SOUNDS LIKE IT'S JUST A FEW WINDOW PROBLEMS, UNFORTUNATELY WHEN IT RAINS THE WINDOWS FALL AND MY WIFE AND DAUGHTER HAVE ENDED UP IN A VERY WET CAR TRYING TO COME HOME. I BELIEVE THIS TO BE AN ELECTRICAL PROBLEM AS I HAVE ALSO HAD THE WIRES IN THE REARVIEW MIRROR SHORT OUT AND MELT. THIS HAS HINDERED THE VIEW FROM MY MIRROR AS WELL AS LEAKED BLACK GOO ALL OVER MY CONSOLE. WHEN I TOLD THIS TO BUICK THEY DIDN'T SEE IT AS A PROBLEM. I HAVE ONE OTHER COMPLAINT THAT THE REAR SEAT BELTS ARE NOT PROPERLY DONE. THEY WORK AND DON'T WORK WHENEVER THE MOOD STRIKES THEM. THIS IS VERY DISCONCERNING WHEN I HAVE CHILDREN TO PUT IN THE BACK. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10117782April 12, 2005
WHEELS:RIM
BOTH REAR RIMS, ORIGINAL EQUIPMENT, ARE EXPERIENCING LOSS OF AIR PRESSURE. CONSUMER REPLACED BOTH RIMS, AND THE PROBLEM APPEARED TO BE CORRECTED AT THIS TIME. DEALER WAS NOTIFIED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
1
#10117585April 6, 2005
SERVICE BRAKES, HYDRAULIC, VEHICLE SPEED CONTROL:LINKAGES, PARKING BRAKE
1991 BUICK REGAL SUFFERED ROLL BACK WHILE TRYING TO EXIT PARKING SPACE ON INCLINE LOST CONTROL. *MR THE CONSUMER HAD NO CONTROL AND THE VEHICLE BACKED INTO A FENCE. THERE WAS AN INTERMITTENT BRAKE PROBLEM WITH IT GOING TO THE FLOOR AND LEAKING. THE EMERGENCY BRAKE HAD AN INTERMITTENT SLIP AND WOULD HAVE TO BE DEPRESSED TWICE. *SC *JB
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10116424April 5, 2005
SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER
I OWNED A 2003 BUICK REGAL WITH 13,000 MILES THAT I PURCHASED NEW AT A DEALER IN INDIANAPOLIS IN JULY OF 2003. AS I WAS DRIVING HOME ON FEBRUARY 4, 2005 FROM RUNNING ERRANDS, MY SEAT HEATER IN THE DRIVER SEAT BECAME SO HOT THAT I HAD TO PULL OVER AND PUT MY WINTER COAT DOWN TO SIT ON IN ORDER TO FINISH THE DRIVE HOME. WHEN I ARRIVED AT MY HOME, I PULLED INTO THE GARAGE AND TURNED THE CAR OFF. A SHORT TIME LATER, I SMELLED SOMETHING BURNING. I COULD NOT FIND ANYTHING IN THE HOUSE THAT WAS ON FIRE. I LOOKED OUT INTO THE GARAGE AND THE INSIDE OF MY BUICK WAS ON FIRE. I CALLED THE FIRE DEPARTMENT THAT WAS LOCATED ABOUT ONE BLOCK FROM MY HOME. THEY CAME IMMEDIATELY AND PUT OUT THE FIRE AS WELL AS DISCONNECTED THE ELECTRICAL SYSTEM SO THAT MY HOME WOULD NOT CATCH ON FIRE. I IMMEDIATELY CONTACTACTED GM ROADSIDE ASSISTANCE. I WAS TOLD THAT A WRECKER WOULD COME WITHIN TWO HOURS AND PICK UP THE CAR AND TAKE IT TO THE NEAREST DEALER. THE WRECKER DID PICK UP THE VEHICLE ON FEB. 4TH AND TRANSPORTED IT TO ERIC DICKERSON BUICK IN INDIANAPOLIS. A DIAGNOSTICS WAS RUN ON MONDAY FEBRUARY 7TH. IT WAS DETERMINED BY THE DEALER THAT THERE WAS A SHORT IN THE WIRING FOR THE SEAT HEATER. AS A RESULT, THE ENTIRE CAR WAS TOTALED. I FILED A COMPLAINT WITH BUICK AND ASKED THAT THE CAR BE REPLACED. AFTER MANY WEEKS OF BEING PUT OFF BY GM, WE WERE OFFERED A SETTLEMENT BY GM TO NOT SUE THEM. I WAS ALLOWED TO PURCHASE A NEW 2005 BUICK LACROSSE, HOWEVER, I HAD TO GIVE THEM MY CAR AND $3,528.62 OF MY SAVINGS. GM DID PAY FOR MY CAR RENTAL FOR THE TIME I NEEDED ONE. I BELIEVE GM SHOULD HAVE REPLACED MY CAR WITH A NEW ONE AT NO COST TO ME. THEY LEFT ME NO CHOICE. I HAD TO HAVE A CAR. PLUS, THEY ARE NOT RECALLING THIS VEHICLE. I THINK ALL OF THEM SHOULD BE CHECKED. THIS WAS VERY UPSETTING TO ME AS I AM NEARLY 80 YEARS OLD. BUT, THIS INCIDENT SCARED ME AND LEFT ME WITH A DEPLETED SAVINGS ACCOUNT. BUT, IT WAS CHEAPER THAN GOING OUT AND BUYING A NEW OR USED CAR SIMILAR TO MY 2003.*AK
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10116271April 2, 2005
EXTERIOR LIGHTING:TURN SIGNAL
ALL CHECK AND WARNIING LIGHTS COME ON WITH ENGINE SHUTDOWN WHEN USING TURN SIGNAL SWITCH. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10116276April 2, 2005
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
ANTI-LOCK BRAKE AND TRACTION OFF WARNING LIGHTS ARE DISPLAYED ON THE INSTRUMENT PANEL. TWO PREVIOUS TIMES SINCE JULY 2004 THIS HAS OCCURRED. THREE DIFFERENT COMPONENTS OF THE ANTI-LOCK SYSTEM HAVE BEEN CHANGED.I'M CONCERNED ABOUT FAULTY EQUIPMENT AND THE ANTI-LOCK BRAKES NOT WORKING IN THE EVENT OF A CRASH.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10117249March 29, 2005
WHEELS
2000 BUICK REGAL GS HAS DEFECTIVE TIRE EQUIPMENT. ***NO ANSWER REQUIRED***. *MR THE LOW TIRE LIGHT ILLUMINATED ON THE VEHICLE 8 TIMES. ON SEVERAL OCCASIONS THE DEALER HAD TO REINFLATED THE TIRES. THEY ALSO REPLACED TIRE CAPS AND VALVE STEMS. FINALLY ONCE THE WHEEL WAS REPLACED THE PROBLEM NO LONGER OCCURRED. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10111694March 28, 2005
SEAT BELTS:REAR/OTHER
THE REAR CENTER SEAT BELT ANCHOR HAS COME OFF. THE CONSUMER MADE CONTACT WITH THE MANUFACTURER, WHO ADVISED THE CONSUMER THAT HIS VEHICLE IS NOT INCLUDED IN THE SEAT BELT RECALL 98V306000. *NM THE CONSUMER STATED THIS RECALL DESCRIBED HIS SITUATION EXACTLY . *BF *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10112868March 25, 2005
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE, FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM, ELECTRICAL SYSTEM:12V/24V/48V BATTERY
AFTER TURNING THE IGNITION TO START THE VEHICLE THERE WAS AN EXPLOSION, THE ENGINE WAS ON FIRE. THE FIRE DEPARTMENT WAS CALLED, AND THE FIRE WAS EXTINGUISHED. THIS VEHICLE WAS NOT INCLUDED IN THE INTAKE MANIFOLD NHTSA RECALL 96V116000. *AK THE EGR VALVE WAS INOPERATIVE AND ON ANOTHER OCCASION THE VEHICLE HAD TO BE JUMP STARTED. *SC *JB
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10115289March 17, 2005
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
THE ELECTRIC MOTOR FOR ALL 4 WINDOWS MALFUNCTIONED, AND COMPLETELY DIED. THE WINDOWS WILL NOT COME DOWN. THE MOTORS BURNED OUT AT DIFFERENT TIMES. CONSUMER TOOK THE VEHICLE INTO THE DEALER. CONSUMER WAS TOLD THAT THESE MOTORS WERE A PROBLEM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10115001March 7, 2005
EQUIPMENT:APPLIANCE:AIR CONDITIONER
BUICK REGAL LS 1999, LEAKED WATER FROM UNDERNEATH THE GLOVE COMPARTMENT WHEN IT RAIN. *BF THE DEALER DETERMINED THAT THE TUBES FROM THE EVAP CASE WERE CRACKED CAUSING RAIN WATER TO ENTER THE BLOWER MOTOR AND A RESISTOR WHICH SHORTED OUT THE A/C. THE REPAIR WAS NOT COVERED UNDER THE VEHICLE'S EXTENDED WARRANTY. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10112672March 7, 2005
ELECTRICAL SYSTEM:IGNITION
ENGINE FAILED WHILE DRIVING DOWN THE STREET. IT CUT OFF NUMEROUS TIMES WHILE TRYING TO GET TO MY DESTINATION EACH TIME I TURNED ON THE TURN SIGNALS. REPLACED BATTERY & TESTED ALTERNATOR BEFORE TAKING TO DEALERSHIP FOR REPAIR. THEY DIAGNOSED IGNITION SWITCH FAILURE & REPLACED. NO LONGER HAVE PROBLEM WITH IT CUTTING OFF BUT THE SECURITY LIGHT NOW GOES ON & OFF ON A REGULAR BASIS. ALSO SLUGGISH WHEN MAKING LEFT TURNS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10112673March 7, 2005
STEERING:RACK AND PINION
OVER SEVERAL WEEKS TIME I NOTICED THAT WHEN VEHICLE WAS SITTING STILL RIGHT TURN REQUIRED GREATER EFFORT TO TURN STEERING WHEEL, AS THOUGH WHEEL WAS AGAINST CURB. THEN NOTICED THAT I COULD "SHAKE" TIRES IF GRASPED AT 3 AND 9 OCLOCK ALSO COULD HEAR A SLIGTH "CLUNK" TOOK CAR TO DEALER AND WAS TOLD RACK AND PINION WAS DEFECTIVE, WITH VEHICLE ON RACK MECHANIC PIERCED RUBBER BOOT ON RACK AND PINION ASSEMBLY AND FLUID RAN OUT, ALSO TIE ROD END WAS LOOSE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10113472March 4, 2005
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
COMPLAINT RECEIVED VIA E-MAIL. INTAKE MANIFOLD WAS CAUSING LEAKAGE OF THE ANTIFREEZE THAT EVENTUALLY LEAKED OUT THE EXHAUST PIPE. THIS LED TO OTHER REPAIRS THAT NEEDED TO BE FIXED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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