Buick Regal Complaints

3,261 consumer complaints on file.

#10131527August 30, 2005
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
DT: CALLER COMPLAINED ABOUT ROTOR PROBLEM. THE ROTORS BEGAN PITTING AND STARTED TO RUST. CALLER COULD FEEL THE BRAKES NOT HOLDING. THE CAR WOULD NOT STOP. CALLER SAID BOTH REAR ROTORS WERE RUSTED. CALLER HAD REAR ROTORS REPLACED A FEW WEEKS AGO AND NOW HE NEEDED TO REPLACE THE FRONT AS WELL. DEALER SAID IT WAS OUT OF WARRANTY AND THEY COULD NOT HELP . MANUFACTURER OFFERED NO HELP. CALLER TOOK VEHICLE TO ANOTHER MECHANIC TO HAVE THE WORK DONE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10130286August 30, 2005
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS
DT: CALLER STATED BRAKE LINES AND FUEL LINES WERE RUSTY. CALLER'S WIFE WAS DRIVING AND THE BRAKE LIGHT CAME ON, AND WHEN CALLER CHECKED, THERE WAS NO FLUID IN THE MASTER CYLINDER. THE BRAKE PEDAL WENT TO THE FLOOR. CALLER FOUND A HOLE IN THE FRONT BRAKE LINE. CALLER NOTICED THAT THE FUEL LINE WAS RUSTING AS WELL. DEALER AND MANUFACTURER STATED WARRANTY EXPIRED, AND THERE WAS NOTHING THEY COULD DO FOR HIM. CALLER WAS TAKING VEHICLE TO A MECHANIC TO GET THE FRONT BRAKE LINE FIXED. *AK *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10132495August 11, 2005
STEERING:RACK AND PINION:RACK
DT: THE RACK AND PINION STEERING GEAR MALFUNCTIONED. THE CONSUMER TOOK VEHICLE TO THE DEALER TO BE REPAIRED , BUT THE CONSUMER DID NOT LIKE THAT THEY WERE GOING TO CHARGE HIM FOR THE REPAIRS.. THE VEHICLE WAS NOT UNDER WARRANTY AND THERE WERE NO RECALLS ON THIS ISSUE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10132521August 11, 2005
STEERING:RACK AND PINION:RACK
LEFT HAND RETURN WENT OUT, MY CAR, A 1996 BUICK REGAL, HAS A BULLETIN # 03062 ISSUED FOR THIS PROBLEM AND A RECALL FOR THIS PART, HOWEVER ON NOTIFYING THE BUICK DEALERSHIP AND THE 800 # HAVE BEEN TOLD THAT MY VIN # ISN'T INCLUDED. IT IS OBVIOUS THAT MY CAR DOES HAVE THIS PROBLEM AND IS THE CORRECT YEAR. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10131866August 7, 2005
SERVICE BRAKES, HYDRAULIC
SEVERELY RUSTED REAR BRAKE ROTORS RESULTING IN CALIPER PINS SEIZING AND PREMATURE WEARING OF BRAKE PADS ON REAR WHEEL BRAKES. VEHICLE IS 6 YEARS OLD WITH ONLY 46,500 MILES. REQUIRED TO REPLACE BRAKE ROTORS, HARDWARE AND PADS. VEHICLE STILL HAS ORIGINAL PADS AND ROTORS ON THE FRONT BRAKES. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10128361August 5, 2005
ELECTRICAL SYSTEM
DT: CONSUMER STATES THAT THE DASHBOARD LIGHTS AND THE VEHICLE SHIFT LIGHTS DO NOT WORK. WHEN THESE DO NOT WORK, THE TAIL LIGHTS DO NOT WORK EITHER. THE CONSUMER FOUND OUT WHEN SOMEONE TOLD HIM THE TAIL LIGHTS WERE NOT WORKING. THE DEALERSHIP HAS FIXED THE PROBLEM TWICE, BUT WHEN THIS HAPPENS, IT ONLY WORKS FOR A DAY. THE CONSUMER HAS CONTACTED BUICK. CONSUMER NOTICED THE TAIL LIGHTS WERE NOT WORKING ON SATURDAY, JULY 9, 2005. HE HAD BEEN DRIVING WITHOUT THE DASH BOARD LIGHTS NOT KNOWING THE TAIL LIGHTS WERE NOT WORKING. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10124920August 5, 2005
STEERING:RACK AND PINION
DT: THE VEHICLE TURNS PROPERLY TO THE RIGHT, BUT WHEN TURNING TO THE LEFT, IT FEELS AS THOUGH THERE IS NO POWER STEERING. THE VEHICLE IS CURRENTLY AT DEALERSHIP BEING REPAIRED, AND CONSUMER WAS TOLD IT WAS A PROBLEM WITH RACK AND PINION. VEHICLE IS NOT PART OF THE CURRENT RECALL.*AK *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10129971July 25, 2005
AIR BAGS:FRONTAL
DT: THE AIR BAG WAS PUSHING THROUGH THE DASHBOARD ON THE CONSUMERS 1998 BUICK REGAL. SHE NOTICED THIS ON 7-21-05. SHE TOOK IT IN ON THE 22ND AND THEY SAID THE CLIP WAS BROKEN. THE DEALER SAID THEY COULD GLUE IT DOWN BUT THEN IT MIGHT NOT WORK IN THE EVENT OF AN ACCIDENT. THEY SAID THAT RIGHT NOW, IF ANYONE WAS RIDING IN THE PASSENGER SEAT, IT MIGHT KILL THEM AND IT WOULD BREAK THE WINDOW. SHE IS NOT DRIVING THE VEHICLE. SHE HAS NOT TALKED TO GENERAL MOTORS. THERE IS NO AIR BAG LIGHT ON IN THE VEHICLE. SHE HAS NOT WRECKED THE CAR. SHE HAS ONLY HAD THE CAR ABOUT 6 MONTHS AND IT WAS NOT LIKE THAT AT A ALL WHEN SHE BOUGHT IT. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10124126July 15, 2005
AIR BAGS
DT: THE CONSUMER WAS INVOLVED IN A WRECK, THE IMPACT WAS THE FRONT END OF THE CAR. THE AIR BAGS DID NOT DEPLOY ON THE DRIVER'S SIDE. AIR BAG LIGHT DID NOT COME ON. THE SPEED WAS 30-35 MPH. CONSUMER SUSTAINED INJURIES. THIS WAS A 2000 BUICK REGAL. THE VEHICLE WAS MAINTAINED REGULARLY. *AK THE CONSUMER SUSTAINED INJURIES TO HIS SHOULDER, NECK, LOWER BACK AND BOTH KNEES. *NM
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10128695July 14, 2005
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS
HAVE 1998 BUICK REGA GS. ONLY 55000 MILES. HAVE HAD SEVERAL ROTORS AND BRAKE PADS REPLACED OVER LIFE OF VEHICLE. SAME PROBLEM EVEN WHILE UNDER WARRENTY. DEALER ORIGINALLY TURNED ROTORS. DEALER APPEARED TO BE AWARE OF PROBLEM. PROBLEM RETURNED SHORTLY THEREAFTER. AFTER SEVERAL ROTORS AND BRAKE PAD REPLACEMENTS OUT OF WARRENTY I FINALLY REPLACED ROTORS WITH HIGH PERFORMANCE CROSS DRILLED AND SLOTTED ROTOR (ASSUMING A HEAT PROBLEM) BUT TO NO AVAIL. VEHICLE SHAKES VIOLANTLY AT TIMES WHEN BRAKES APPLIED AND ROTORS ALWAYS WARPED. I BELIEVE GM WAS AWARE OF PROBLEM FROM ONSET BUT REFUSES TO RECALL VEHICLE. PLEASE NOTE THAT THIS VEHICLE DID THIS FROM THE DAY I PURCHASED IT NEW IN DECMEBER OF 1997 BUT I THOUGHT IT WAS A NEW FORM OF ANTILOCK BRAKED THAT PULSATED. FEAR THAT IF SOLD TO ANOTHER INDIVIDUAL, VEHICLE BRAKES MAY FAIL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10119356July 8, 2005
LATCHES/LOCKS/LINKAGES
THE CONSUMER HAD A RENTAL VEHICLE. WHEN SHE PLACED THE VEHICLE IN PARK, THE DOOR(S) AUTOMATICALLY UNLOCKED AND AN UNKNOWN ASSAILANT PULLED THE CONSUMER FROM THE VEHICLE AND SEVERELY BEAT HER CAUSING PERMANENT DAMAGE. THE CONSUMER DID NOT KNOW THE DOORS WOULD AUTOMATICALLY UNLOCK. *JB *SC
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10127480July 5, 2005
ELECTRICAL SYSTEM
OPERATION OF THE TURN SIGNAL CAUSES THE CAR TO STALL, AFFECTIGN THE POWER STEERING AND ABS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10127364July 3, 2005
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
(1) I NOTICED ABOUT 1 MONTH AGO THAT THE LEFT REAR WINDOW DID NOT GO DOWN, UPON EXAMINING THE LEFT REAR DOOR I FOUND THAT THE ELECTRONICS ALSO DID NOT OPERATE THE DOOR LOCK AND THAT DOOR STAYED UNLOCKED AT ALL SPEEDS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10127335July 2, 2005
SEAT BELTS
MY SEATBEALTS DON'T HOLD YOU AT ALL . IF THERE WAS A ACCIDENT LIKE THE ONE WE HAD IN OUR TOYOTA.THE OUTCOME COULD BE TRAGIC!!!! I WOULD LIKE TO KNOW WHAT TO DO, AND WHERE TO GO ?? I,M AFRAID TO DRIVE FOR FEAR OF BEING IN ANOTHER ACCIDENT . PLEASE ADVISE ME WHAT TO DO . THANKS, ROSAMOND BENNETT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10126452June 24, 2005
AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE
DT: THE PROBLEM WAS NOTICED ABOUT A MONTH AGO. WHILE DRIVING THE AIR BAG LIGHT CAME ON ALL THE TIME. THE LIGHT STAYED ON FOR A WHILE AND THEN WENT OFF, LIKE IT WENT ON FOR 20 MINUTES, AND STAYED OFF FOR 10 MINUTES. THEN, IT CAME BACK ON. THE CAR HAS FRONT AND SIDE AIR BAGS. VEHICLE HAS NEVER BEEN WRECKED. RECALL 00V371000 WAS ISSUED, BUT THIS VEHICLE WAS NOT INCLUDED IN THE RECALL. IT HAS BEEN REPAIRED AND WILL BE PICKED UP TODAY. OWNER HAD TO PAY HALF THE COST, AND THE VEHICLE HAS 22,000 MILES ON IT.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10125163June 13, 2005
STEERING:GEAR BOX:SHAFT SECTOR, SERVICE BRAKES, AIR:DRUM:SHOES/LININGS, FUEL SYSTEM, OTHER
RE2002 REGAL [XXX] I PURCHASED THIS CAR NEW FROM KEN NELSON BUICK DEALER SHIP IN DIXON, IL. I HAVE BEEN A BUICK CAR ENTHUSIAST FOR MANY, MANY YEARS, BUT I FIND THIS DESIGN AND MANUFACTURE NOT TO BE UP TO MY EXPECTATIONS. I AM VERY DISAPPOINTED WITH WHAT THE LOU BACHRODT DEALERSHIP CLAIMS IS FEDERALLY MANDATED RESTRICTIONS ON PARTS MANUFACTURE, WHICH ARE NOT AS DURABLE AS ON MY PREVIOUS 1994 REGAL, WHICH I HAD FOR EIGHT YEARS, WITH NONE OF THESE PROBLEMS. THE BRAKES ARE NOT ASBESTOS ANYMORE AND ARE PRONE TO RUSTING OUT, AND NEED TO BE REPLACED ALL TOO EARLY. THE PLASTIC MATERIALS OF THE OTHER PARTS IS NOT MADE FOR RELIABILITY NOR DURABILITY. IN SEPTEMBER 2003 THERE WAS A RECALL #030334 FOR INSTALLING NEW NUTS AND TABLETS . I HAVE THE PART NUMBERS. MILEAGE 19135. SEPTEMBER 2004 THERE WAS NOISE FROM REAR BRAKES, AND FOR WHICH THE ROTORS HAD RUSTED AND HAD TO BE REFACED; MILEAGE 29489. THIS SHOULD NOT BE NECESSARY ON A NEW CAR WITH THIS LOW MILEAGE. JUNE 2005 THERE WAS A PROBLEM WITH STEERING. IT SEEMED AS THO THERE WERE LOOSE BOLTS IN THE FRONT WHEELS. THE DEALER LOU BACHRODT (THEY HAVE DONE ALL THESE REPAIRS) SAID THE SHAFT OF THE STEERING COLUMN WAS DISINTEGRATING AND HAD NO GREASE. MILEAGE 37631. THEY HAD TO REPLACE THE INTERMEDIATE STEERING SHAFT, TO THE TUNE OF $789.79. THIS AMOUNT INCLUDES FUEL INJECTOR SYSTEM CLEANING; TRANSMISSION FLUSH SERVICE AND TUNE UP AND REPLACEMENT OF THE PLENUM GASKET WHICH THEY STATED WAS LEAKING. LOU BACHRODT SERVICE MANAGER STATES THEY HAVE NOT YET HAD A RECALL FOR THIS STEERING COLUMN SHAFT PROBLEM, BUT I BELIEVE I COULD HAVE LOST CONTROL OF MY CAR AND CAUSED A VERY BAD ACCIDENT TO OTHERS, AS WELL AS MYSELF FROM THIS BAD NEW DESIGN AND MANUFACTURE. *JS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10124943June 10, 2005
STEERING:RACK AND PINION
I WAS DRIVING ON AC EXPRESSWAY WHEN MY STEERING FAILED. I COULD TURN RIGHT BUT WAS BLOCKED FROM TURNING LEFT. AFTER SOME TIME I COULD FORCE THE CAR TO GO LEFT, BUT IT FORCED THE GEAR BEARING TO SLIP AND NOW THE STEERING WHEEL IS 180 DEGREES UPSIDE DOWN AT STRAIGHT AHEAD POSITION. I HAVE NOT HAD THE CAR REPAIRED YET. IT IS STILL INOPERABLE. THIS REGAL WAS MADE IN CANADA IN APRIL OF 1998, MORE THAN SIX MONTHS AFTER THE BUICK REGAL RECALL FOR THIS SAME PROBLEM. I AM ASKING FOR AN INVESTIGATION FROM ODI SO THAT IF ALL 1998 AND 1999 REGALS HAVE THIS POTENTIAL PROBLEM, THAT THEIR OWNERS BE NOTIFIED THAT STEERING MAY FAIL WHILE DRIVING. ONLY THE 1998 REGAL OWNERS WHO HAD CARS BUILT FROM 1/1/97 TO 10/15/97 HAVE BEEN NOTIFIED SO FAR. AND WITH MY VEHICLE BEING MANUFACTURED SIX MONTHS AFTER THE RECALL, IT WASN'T JUST BUILT WITH AN ERRANT 'OLD' PART, AS G.M. CLAIMS, BUT WHICH CAN BE REFUTED BY ALL THE OTHER COMPLAINTS SINCE THEN. OWNERS MUST BE INFORMED, AS THE REGALS WERE ORIGINALLY SOLD WITH THE PITCH THAT THE CARS COULD GO 200,000 MILES BEFORE WEARING OUT DUE TO THE 'W' WHEEL BASE. AND OWNERS LIKE MYSELF MAY TRY TO DRIVE THAT FAR- NOT KNOWING THAT THE STEERING FAILS AT AROUND 100,000 MILES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10124591June 8, 2005
AIR BAGS
AIR BAG LIGHT FLICKERS ON & OFF, NOW ITS BEEN ON A WHILE. NOTHING HAS BEEN DONE BECAUSE I WAS TOLD TO RESEARCH RECALLS, FIRST.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10124608June 8, 2005
STEERING:HYDRAULIC POWER ASSIST SYSTEM, ENGINE AND ENGINE COOLING:ENGINE, POWER TRAIN:AUTOMATIC TRANSMISSION, SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
DT: THE CONTACT STATES THAT THE BRAKES ARE NOT WORKING . HAS REPLACED BRAKES AND STILL ARE NOT WORKING CORRECTLY. ALSO, POWER STEERING IS OUT, AND THE HEAD GASKET BLEW OUT. ALSO, TRANSMISSION HAS BEEN REPLACED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10123964June 2, 2005
EQUIPMENT:APPLIANCE:AIR CONDITIONER
DT: CONSUMER STATES THERE IS AN ODOR COMING FROM THE AIR CONDITIONER. THERE IS A TECHNICAL SERVICE BULLETIN REGARDING THIS ISSUE IT STATES THERE IS A GROWTH ON THE EVAPORATOR CORE. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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