Buick LaCrosse Complaints

2,125 consumer complaints on file.

#10888672July 26, 2016
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2007 BUICK LACROSSE. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V755000 (EXTERIOR LIGHTING); HOWEVER, THE PARTS FOR THE RECALL REPAIR WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. *CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10888118July 25, 2016
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2006 BUICK LACROSSE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V519000 (EXTERIOR LIGHTING) HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10887919July 23, 2016
SERVICE BRAKES
WHILE ATTEMPTING TO STOP AT STOP SIGN BY APPLYING BRAKES VEHICLE FAILED TO STOP THEN ACCELERATED. WHILE APPLYING BRAKES AS MUCH AS POSSIBLE BRAKES STILL FAILED WITH VEHICLE PLYING THROUGH FIELD AND COMING TO REST ONLY WHEN PLOWING INTO AN EMBANKMENT,
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10885876July 19, 2016
SERVICE BRAKES, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2006 BUICK LACROSSE. WHILE DRIVING APPROXIMATELY 45 MPH, THE BRAKE PEDAL WAS DEPRESSED BUT BECAME STIFF AND CAUSED A DELAY IN STOPPING DISTANCE. IN ADDITION, THE ABS, TRACTION CONTROL, AND BRAKE WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE CAUSE FAILURE WAS UNDETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 150,000. THE VIN WAS NOT PROVIDED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10885681July 18, 2016
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2012 BUICK LACROSSE. WHILE DRIVING APPROXIMATELY 30 MPH COMING OFF THE EXPRESSWAY, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS ABLE TO RESTART AFTER NUMEROUS ATTEMPTS. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THERE WAS AN ELECTRICAL FAILURE WITH THE BRAIN BOX. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 18,798.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10884785July 14, 2016
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2006 BUICK LACROSSE. WHILE DRIVING AT VARIOUS SPEEDS, THE HEADLAMPS BECAME INOPERABLE WITHOUT WARNING. THE CONTACT MENTIONED THAT THE LIGHTS OPERATED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE CAUSE OF THE FAILURE WAS UNDETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE AND VIN WERE UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10884608July 13, 2016
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2005 BUICK LACROSSE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V519000 (EXTERIOR LIGHTING); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10884197July 12, 2016
AIR BAGS, SEAT BELTS
TL* THE CONTACT OWNS A 2006 BUICK LACROSSE. WHILE DRIVING 40 MPH AND ALSO WHILE IN PARK, THE FRONT PASSENGER SIDE AIR BAG AND SEAT BELT WARNING LIGHTS ILLUMINATED INTERMITTENTLY. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 63,530. ....UPDATED 08/29/16 *BF UPDATED 08/31/16.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10884022July 11, 2016
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2006 BUICK LACROSSE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V519000 (EXTERIOR LIGHTING). THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10884027July 11, 2016
AIR BAGS
TL* THE CONTACT OWNS A 2009 BUICK LACROSSE. WHILE DRIVING 30 MPH, THE PASSENGER SIDE AIR BAG WARNING LIGHT REMAINED OFF EVEN WHEN THE SEAT WAS OCCUPIED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE DETAILS OF THE REPAIRS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 6,000. THE VIN WAS NOT AVAILABLE. ..UPDATED 11/21/16 *BF *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10884115July 11, 2016
AIR BAGS
I HAD A 6 PACK OF BEER SITTING ON MY PASSENGER SEAT AND MY "AIRBAG" MALFUNCTION INDICATOR LIGHT BECAME ILLUMINATED. SO I REMOVED THE 6 PACK OF BEER FROM MY SEAT HOWEVER, THE AIRBAG LIGHT STAYED ILLUMINATED. THIS HAPPENED AFTER 5PM SO I HAVE YET TO CONTACT MY DEALER AS THEIR SERVICE CLOSES AT 5PM. THE CAR WAS SITTING IN THE PARKING LOT WHEN THIS OCCURRED. I FOUND FROM "GOOGLING" THIS ISSUE THAT THIS IS A COMMON FAULT IN 2008 BUICK LACROSSE MODELS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10883850July 10, 2016
AIR BAGS
INTERMITTENT AIR BAG WARNING LIGHT GOES ON AND OFF FOR PASSENGER SEAT WHETHER OR NOT THE SEAT IS OCCUPIED. THIS HAS CONTINUED FOR TWO YEARS. ON-STAR FAILURE CODE IS ALWAYS B0092. I TOOK THE BUICK TO A DEALER WHO ATTEMPTED TO FIX IT TWICE WITHOUT LUCK. THE THRID TRIP FOR A "FIX" WOULD HAVE COST ME $ 1,200 WITHOUT ANY GUARANTEES. IT STILL IS IN USE BUT I NOW KEEP MY FINGERS CROSSED. THIS HAPPENS WHEN PARKED OR DRIVING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10883747July 9, 2016
AIR BAGS
THE PASSENGER AIRBAG TELLTALE INTERMITTENTLY ILLUMINATES WHILE DRIVING. THE DEALER HAS ADVISED THE AIRBAG IS DISABLED AT THE TIMES THE LIGHT IS DISPLAYED. NHTSA REPORTS FROM OWNERS INDICATE THAT DEALER PART CHANGES (CONTROL, WEIGHT SENSOR, ETC.) HAVE NOT BEEN SUCCESSFUL TO CORRECT THE ISSUE. WITH THAT IN MIND, IT'S APPARENT THAT A DESIGN ISSUE MUST BE AT THE ROOT CAUSE. THIS ISSUE IS JUST AS DANGEROUS IF NOT WORSE THAN THE IGNITION KEY ISSUE BECAUSE BOTH DISABLE THE AIRBAG. THIS ISSUE UNLIKE THE IGNITION ISSUE WHICH CAUSES THE CAR TO SHUT DOWN CAN GO UNNOTICED IF THE DRIVER FAILS TO SEE THE INDICATOR LIGHT. THIS EXPOSES THE PASSENGER TO A POTENTIAL DANGER IF INVOLVED IN A CRASH AT THAT TIME. DISCONNECTING AND RECONNECTING THE SEAT BELT AND REPOSITIONING A PASSENGER'S WEIGHT EVENTUALLY WILL TURN OFF THE LIGHT PROVIDED THE LIGHT IS DETECTED AND THE PASSENGER IS ADVISED. NHTSA SHOULD BE MORE AGGRESSIVE IN CORRECTING THIS DANGEROUS ISSUE. NOTE: THE DATE ENTERED IS TODAY'S DATE SINCE THE CONDITION INTERMITTANTLY CONTINUES TO OCCUR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10883490July 8, 2016
STEERING
TL* THE CONTACT OWNS A 2015 BUICK LACROSSE. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE BECAME DIFFICULT TO CONTROL. THE CONTACT MENTIONED THAT THE VEHICLE WAS PREVIOUSLY INVOLVED IN A CRASH, BUT THE DETAILS WERE UNKNOWN. IN ADDITION, WHILE DRIVING, THE VEHICLE VEERED INTO ANOTHER LANE INDEPENDENTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 15,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10883325July 7, 2016
STRUCTURE:BODY
WITH NO IMPACTS, THE CAR WAS PARKED, AND WHEN PLACED IN R TO BACK UP, THE ENTIRE FRONT BUMPER,GRILL,LIGHTS WHEEL WELLS AND FOG LIGHT WIRES DROPPED OFF THE VEHICLE. ALL "RUBBER CONNECTORS TO THE CHASSIS WERE FATIGUED. 30189 MILES ON THE CAR. A CLEARLY DEFINED DEFECTIVE DESIGN TO HOLD THE ENTIRE FRONT OF THE CAR BY SIX FLIMSY, THIN AND PLASTIC OR RUBBER CONNECTORS. COST $1300, TO ME, $500. A FLIMSY ATTACHMENT FOR THE FRONT END. A DISASTER IF CAR WAS MOVING AT ANY SPEED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10883444July 7, 2016
AIR BAGS, ELECTRICAL SYSTEM
PASSENGER AIRBAG LIGHT STAYS ON. TOOK TO DEALERSHIP ON 6/29/16 THE FOLLOWING AT THE NOTES FROM THE DEALERSHIP TO CHECK THIS ISSUE: "CHECKED FOR CODES B00921. CHECKED BULLETIN. LUBED SEAT CONNECTOR AT PASSENGER FLOOR. CLEARED DTC. RECHECKED AND LIGHT IS OFF. MAY NEEED PPS MODULE IF LIGHT COME BACK ON. ALL OK AT THIS TIME." DEALERSHIP INFORMED MY SPOUSE THAT IF THE LIGHT IS ON, THAT THE AIRBAG MAY NOT DEPLOY. DROVE CAR ON 7/7/16 LIGHT IS BACK ON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10883453July 7, 2016
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, ENGINE
SINCE I'VE OWNED THE CAR IT'S BEEN VERY HARD TO DRIVE ON THE HWY ONCE I HIT A CERTAIN SPEED IT LOSES CONTROL VERY EASY ALSO THE ENGINE CONTROL MODULE KEEPS FAILING LOSS OF BATTERY ALL THE TIME I SMELL A BURNING PLASTIC SMELL COMING FROM THE BACK OF THE CAR EVERY SO OFTEN AND THE FRONT SEAT LOCKS UP ALL THE TIME ALSO SEEMS TO HAVE A FAILURE TO IT AS WELL AND THE 2012 BUICK LACROSSE I OWN SAYS THERE NO RECALL WHEN I RUN THE VIN BUT HAS THE SAME SYMPTOMS AS THE 2012 BUICK LACROSSE THAT IS ON RECALL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10882908July 6, 2016
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2008 BUICK LACROSSE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V755000 (EXTERIOR LIGHTING); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10883159July 6, 2016
AIR BAGS
AIR BAG WARNING INDICATOR ILLUMINATES ERRATICALLY. SOMETIMES IT IS ILLUMINATED WHEN STARTING THE ENGINE, SOMETIMES IT ILLUMINATES WHEN THE VEHICLE IS MOVING DOWN THE ROAD AT VARIOUS SPEEDS (NO REAL PATTERN). SOMETIMES THE WARNING LIGHT GOES OUT WHILE DRIVING AND OTHER TIMES IT STAYS ON UNTIL THE CAR IS PARKED AND TURNED OFF. IT SEEMS TO BE RELATED TO WARMER WEATHER BECAUSE THE SYMPTOMS WENT AWAY WHEN IT GOT COLD IN SEPTEMBER 2015 AND CAME BACK WHEN IT GOT WARMER IN JUNE 2016
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10882865July 6, 2016
POWER TRAIN, VEHICLE SPEED CONTROL
ON FRIDAY, JULY 1, 2016 I WAS TRAVELING DOWN A 2 LANE ROAD WITH MY CRUISE CONTROL SET WHEN MY CAR SUFFERED A LOSS OF POWER. THE ENGINE STILL WAS RUNNING, BUT APPARENTLY MY TRANSMISSION LOST THE ABILITY TO POWER THE CAR. I WAS ABLE TO PARK ON THE SHOULDER OF THE ROAD, AND EVENTUALLY, TOWED TO MY MECHANICS SHOP. YESTERDAY I WAS TOLD THE PROBLEM WAS A FAULTY TRANSMISSION CONTROL AND IT WILL COST ME $1060 TO REPAIR. I WAS ALSO TOLD THAT THIS IS A COMMON ENOUGH PROBLEM THAT BUICK DEALERS KEEP THE PART IN STOCK.. IF IT IS THAT COMMON OF A PROBLEM, AND CARS ARE LOSING POWER ON THE ROAD, THAT IS A SAFETY ISSUE AND SHOULD BE SUBJECT TO RECALL, INSTEAD OF TAKING HARD EARNED MONEY OUT OF OWNERS POCKETS TO FIX! I MIGHT ADD THAT THIS CAR HAS LESS THAN 68,000 MILES ON IT!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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