BMW i3 Complaints
237 consumer complaints on file.
- #10956779February 24, 2017FUEL/PROPULSION SYSTEM
BMW LEASED ME AN I3 AFTER THEY SHOULD HAVE BEEN AWARE IT HAD BEEN RECALLED. I HAVE ATTACHED AN INTERNAL BMW MEMO WHERE NOTICE WAS PROVIDED TO THEIR STAFF NOT TO LEASE THE CAR AND MY LEASE OCCURRED AFTER THE RECALL AND THEIR DISTRIBUTION OF THE MEMO.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10946914January 23, 2017ENGINE, POWER TRAIN, VEHICLE SPEED CONTROL
OUR CAR WOULD NOT MAKE IT UP THE HILL DURING A RAINSTORM ON THE HIGHWAY IN CAMARILLO, CA. IT WENT FROM 65 DOWN TO 45. IT HAPPENED TO US TWICE ON THIS TRIP. WE WERE USING THE RANGE EXTENDER. WE HAVE VIDEOS THE VEHICLE LOSING POWER.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10947009January 23, 2017FUEL/PROPULSION SYSTEM
AFTER A RECENT SOFTWARE UPDATE, THE COMPUTER IS UNABLE TO INDICATE THE ACCURATE STATE OF CHARGE, CAUSING UNEXPECTED POWER LOSS. MY RANGE EXTENDER WAS NOT ABLE TO ENGAGE BEFORE POWER LOSS, AND THE CAR INDICATED 50+ MILES OF RANGE REMAINING. I WAS DRIVING ON A FREEWAY WHEN THE POWER LOSS OCCURRED, WHICH TOOK ME FROM 65 MPH TO A DEAD STOP IN A MANNER OF SECONDS. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10938956January 1, 2017POWER TRAIN
LEFT MOTOR MOUNT BOLT BROKE WHEN TRAFFIC LIGHT TURNED GREEN AT 4:00 PM IN FRIDAY RUSH HOUR TRAFFIC. THE BOLT FAILURE SHIFTED MOTOR DOWN ~3" AND BROKE POWER CABLE(S) AND BATTERY COOLING LINES. THE CAR SHIFTED INTO "N", ONCE, AND ROLLED OFF THE ROAD INTO A PARKING PLACE. SHIFTED INTO "P" AND CONTACTED BMW ROAD SIDE SERVICE. BMW SERVICE ASKED TO SHIFT INTO "N" BUT THE CAR REMAINED IN "P". THEY DID NOT HAVE WORKAROUND INSTRUCTIONS TO FORCE IT INTO "N" AND REPORTED THERE WERE NO TIRE "SKATES" TO SLIDE CAR ON A FLAT-BED. MORE TECHNICAL DETAILS AT: HTTP://WWW.MYBMWI3.COM/FORUM/VIEWTOPIC.PHP?F=15&T=4266#P37104
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10938614December 29, 2016TIRES, WHEELS
BMW ARE MANUFACTURING NEWER MODEL TIRES FOR THEIR I3 . THESE TIRES ARE VERY NARROW COMPARED TO OTHER CARS THAT GET EASILY WORN OUT . THE TIRE TREAD READINGS SHOW THAT THEY ARE BELOW SAFETY LEVEL, WITHIN 12K MILES OF DRIVING. THEY ARE VERY UNSTABLE AND CAN BE A RISK FACTOR WHILE DRIVING ON THE ROADS. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10925277November 9, 2016POWER TRAIN
DRIVING SOUTHBOUND ON I680 IN NORTHERN CALIFORNIA, CAR SWITCHED TO THE RANGE EXTENDER JUST BEFORE ME GETTING TO THE ALTAMONT PASS. PART WAY UP THE HILL CAR LOST POWER UNEXEPTEDLY. TOOK CAR BACK TO BMW DEALERSHIP AS IT WAS IN THE SHOP THE WEEK BEFORE FOR A DRIVE TRAIN MALFUNCTION. DEALER SAID THIS POWRE LOSS WAS NORMAL FOR THE VEHICLE ON THE GRADE AS THE REX CANNOT KEEP HIGH VOLTAGE BATTERY CHARGED UP ENOUGH WHILE GOING UPHILL. THEY SAID IT WAS TO BE EXPECTED. NOTHING RECEIVED PRIOR TO SALE INFORMATION OF THIS POSSIBLITY.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10895727August 14, 2016AIR BAGS
PASSENGER SEAT SENSOR WOULD FAIL TO DETECT A PASSENGER AFTER DRIVE LASTING 20 MINUTES OR MORE. THE PASSENGER AIR BAG WILL NOT DEPLOY IN THIS STATE BECAUSE NO FAULT CODES ARE REGISTERED IN THE SEAT SENSOR OR ANYWHERE ELSE. BMW CLAIMS THAT THIS CAUSED BY "CELL PHONE INTERFERENCE" AND IT "CAN NEVER BE FIXED" BUT HAS REPLACED MY SEAT SENSOR WITH A TOTALLY REDESIGNED SEAT SENSOR. NO ONE CAN EXPLAIN WHY THE "CELL PHONE INTERFERENCE" LINE WAS USED OR WHY THE SEAT SENSOR WAS REDESIGNED. I PRESUME MY CAR IS FIXED WITH THE NEW REDESIGNED MAT BUT OTHER 2014 I3S MAY NOT BE. THIS ISSUE WOULD OCCUR IN MOTION OR WHILE STATIONARY, ON CITY OR HIGHWAY STREETS. THIS ISSUE WOULD ALSO OCCUR *WITHOUT* CELL PHONES IN THE CAR. ONCE THE ISSUE OCCURS, THE AIRBAG WOULD NOT COME ON AGAIN UNLESS THE CAR WAS LEFT ALONE FOR AN EXTENDED PERIOD OF TIME (TURNING THE CAR OFF AND THEN BACK ON WITHIN 5 MINUTES WOULD NOT FIX THE ISSUE.)
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10886033July 20, 2016SERVICE BRAKES, ELECTRICAL SYSTEM, ENGINE
I TURNED ON THE CAR, OPENED THE GATE AND PUT THE CAR IN REVERSE. I PRESSED THE GAS PEDDLE LIGHTLY AND THE CAR FLEW OUT OF THE DRIVEWAY, HIT THE GATE, FLEW OUT INTO THE STREET AND HIT A PARKED CAR. DURING THIS TIME, THE CAR BRAKES NEVER WORKED. IT WAS AS IF THE GAS PEDDLE WAS STUCK AND THE BRAKES DID NOT WORK TO STOP THE CAR.
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10876037June 22, 2016VEHICLE SPEED CONTROL
I TURNED RIGHT INTO A PARKING SPOT IN FRONT OF A COMMERCIAL BUIDLING. I REMEMBER SLOWING DOWN AS I APPROACHED THE PARKING SPACE. AS THE CAR SLOWED, IT SUDDENLY JERKED AND THEN ACCELERATED CAUSING IT TO GO OVER THE CONCRETE PARKING HEADER AND COLLIDE INTO BUILDING EXTERIOR AND METAL GATE. THE CAR WAS IN SLOW SPEED AS I ENTERED THE SPACE. THE SUDDEN UNEXPECTED ACCELERATION CAUGHT ME BY SURPRISED AS I COULD SEE MY FOOT WAS NOT ON THE ACCELERATOR PEDAL. BY THE TIME I COULD APPLY THE BREAKS, THE CAR HAD ALREADY HIT THE BUILDING WHICH CAUSE THE CAR TO STOP MOVING. THE DISTANCE TRAVELED WAS APPROXIMATELY 12-15 FEET.
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10872244June 2, 2016ENGINE, POWER TRAIN
WHILE DRIVING THE CAR AND AT A STOP LIGHT THE CAR MADE SOME JERKY NOISE AND GOT THE "DRIVETRAIN MALFUNCTION - STOP AND TURN OFF ENGINE. DO NOT CONTINUE DRIVING. CALL ROADSIDE ASSISTANCE" MESSAGE. THIS HAS HAPPENED ABOUT 6 MONTHS AGO AND HAD THE CAR TOWED TO THE SERVICE AND THEY NEVER FOUND ANY PROBLEM. NOW IN THE SPAN OF A DAY IT HAS HAPPENED 3 TIMES. WHEN I TURN OFF ENGINE, WAIT A MINUTE OR SO AND START AGAIN, I WAS ABLE TO DRIVE THE CAR AGAIN. I AM NOT SURE WHY THIS IS HAPPENING AND I HAVE LOOKED THROUGH ALL BMW FORUMS AND FACEBOOK PAGES AND NOBODY SEEMS TO HAVE AN ANSWER. I AM WORRIED ABOUT DRIVING THE CAR AND HAVING IT COMPLETELY HALT IN THE MIDDLE OF DRIVING ON THE FREEWAY. THIS NEEDS TO BE ADDRESSED BY BMW AND I HAVE YET TO GET AN ANSWER.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10869984May 20, 2016ENGINE, FUEL/PROPULSION SYSTEM, POWER TRAIN
I TEST DROVE A BMW I3. I GOT INTO TROUBLE BECAUSE THEY FORGOT TO CHARGE IT UP COMPLETELY WHEN I DROVE IT. ALMOST DIED. CONSUMER REPORTS DESCRIBES IT ALL BETTER THAN I CAN: "A NEW LAWSUIT ALLEGES THAT BMW I3 ELECTRIC CARS CAN SUDDENLY SLOW DOWN WHEN THEIR BATTERY POWER IS LOW, POTENTIALLY PUTTING PASSENGERS IN DANGEROUS SITUATIONS. FILED TUESDAY IN U.S. DISTRICT COURT IN LOS ANGELES, THE CLASS-ACTION SUIT ALLEGES THAT THE I3'S 'RANGE EXTENDER FEATURE ... DOESN'T PRODUCE ENOUGH POWER TO PREVENT A DRAMATIC DECREASE IN THE VEHICLE'S PERFORMANCE. AS ALLEGED, IF THE CAR IS UNDER ANY KIND OF SIGNIFICANT LOAD (SUCH AS GOING UP A HILL, OR LOADED WITH PASSENGERS), THE SPEED OF THE CAR WILL DRAMATICALLY DECREASE AS THE BATTERY CHARGE DIMINISHES,' ACCORDING TO A PRESS RELEASE FROM PLAINTIFF ATTORNEY JONATHAN MICHAELS OF NEWPORT BEACH, CALIF." -- CONSUMER REPORTS MAGAZINE REPORTS.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10865893May 19, 2016VEHICLE SPEED CONTROL
WHEN ELECTRIC RANGE IS OUT, THE ENGINE KICKS IN AND SPEED IMMEDIATELY DROP TO 50+MPH ON THE FREEWAY CLIMBING UP A HILL THE FIRST DAY I BOUGHT THE CAR WHICH SCARES ME AND I HAVE TO STAY ON THE LEFT LANE AND QUICKLY EXIT. I JUST READ THE LAWSUIT WHICH IS EXACTLY WHAT HAPPEN TO ME TOO.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10861225April 25, 2016ENGINE, POWER TRAIN
TEST DRIVING THIS BMW I3, I NOTICED THE REX RANGE EXTENDER ENGINE WAS DANGEROUSLY SLOW. THE 34 HP SCOOTER ENGINE IS A HAZARD IN TRAFFIC. I ALSO NOTICED THE BRAKE LIGHTS WOULD NOT COME ON WHEN SLOWING TO A STOP. CONSUMER REPORTS OUTLINED IT, AND I CAN'T SAY IT BETTER. .... WHY ARE THERE NOT MINIMUM FMVSS PERFORMANCE STANDARDS TO COVER THE HAZARDS WHILE IN REX-MODE (BATTERY DEAD, RUNNING ON SCOOTER MOTOR IN HEAVY, FAST, TRAFFIC)? THIS IS A NEW AREA: WEIRD BEHAVIOR FROM EVS IN REX MODE. HTTP://WWW.CONSUMERREPORTS.ORG/CRO/NEWS/2014/10/BEWARE-TAILGATING-A-BMW-I3/INDEX.HTM HTTP://WWW.CONSUMERREPORTS.ORG/CRO/NEWS/2014/10/BMW-I3-HAS-THE-LITTLE-ENGINE-THAT-COULD/INDEX.HTM
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10839234March 1, 2016VEHICLE SPEED CONTROL
THE ACC (ACTIVE CRUISE CONTROL) SURPRISINGLY STOPS WORKING WHEN FACING A BRIGHT SUN. THIS HAPPENS OFTEN, BUT IT TOOK ME A WHILE TO UNDERSTAND WHAT WAS HAPPENING. IT IS VERY DANGEROUS AT HIGH SPEEDS IF SOMEONE IS BEHIND ME. WHEN THE SUN HITS THE CAMERA, THE ACC SHUTS DOWN (WITH A WARNING ON THE SCREEN) AND THE REGEN BRAKING SYSTEM KICKS IN CAUSING THE CAR TO SLOW DOWN MUCH MORE THAN COASTING. I HAVE BEEN TOLD THAT THE BRAKE LIGHTS GO ON, BUT IF A CAR IS FOLLOWING AND TRAFFIC CONDITIONS DO NOT SUGGEST THAT OUR CAR SHOULD BE BRAKING, THE CAR COULD REAR END US. THE I3 ONLY HAS A CAMERA TO RUN THE ACC. IN OTHER CARS, THERE ARE BOTH CAMERAS AND RADAR. OUR 2011 MKX HAS AN INTELLIGENT CC AND IT NEVER CUTS OUT BECAUSE, I HAVE BEEN TOLD, IT USES RADAR. I HAVE FOUND SEVERAL POSTS ON THE INTERNET WITH OTHER DRIVERS HAVING SIMILAR SUCH PROBLEMS - HERE IS ONE. HTTP://WWW.MYBMWI3.COM/FORUM/VIEWTOPIC.PHP?F=15&T=3059 OF COURSE, I CAN AVOID THIS PROBLEM BY NOT USING THE ACC, BUT IT IS ONE OF THE OPTIONS I WANTED AND PAID FOR ON THE I3. WE HAVE NOT BEEN IN AN ACCIDENT THANKFULLY, BUT PERHAPS OTHERS HAVE. OTHER THAN THIS VERY DANGEROUS SITUATION, THE I3 IS A SUPERB CAR.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10836523February 16, 2016AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNED A 2014 BMW I3. THE CONTACT STATED THAT ANOTHER VEHICLE DRIVING AT A HIGH RATE OF SPEED, CRASHED INTO THE REAR OF THE CONTACTS VEHICLE WHICH THEN CAUSED THE CONTACTS VEHICLE TO CRASH INTO THE VEHICLE THAT WAS IN FRONT. A POLICE REPORT WAS FILED. THE DRIVER SUSTAINED MINOR BRUISES AND REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TOWED AND DEEMED DESTROYED. THE INSURANCE COMPANY WAS NOT ABLE TO DETERMINE WHAT CAUSED THE AIR BAGS NOT TO DEPLOY. THE CONTACT WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBERS: 14V422000 (AIR BAGS) AND 15V628000 (AIR BAGS). THE CONTACT WAS TO DETERMINE IF THE MANUFACTURER COULD FURTHER INVESTIGATE THE AIR BAG FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 2
- Deaths:
- 0
- #10820554January 15, 2016POWER TRAIN
TL* THE CONTACT OWNS A 2015 BMW I3. WHILE DRIVING APPROXIMATELY 70 MPH, ON AN EXTENDED RANGE, THE SPEED DECREASED TO BELOW 60 MPH AND COMPLETELY LOST ACCELERATION. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE FAILURE WAS NOT DIAGNOSED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VIN WAS INVALID. THE FAILURE MILEAGE WAS 9,500.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10820163January 14, 2016ELECTRICAL SYSTEM, ENGINE, POWER TRAIN
CHARGED MY CAR OVERNIGHT IN MY CLIMATE CONTROLLED GARAGE AND WENT OUT THE NEXT MORNING TO RUN ERRANDS. TURNED IT ON, PUT IT IN DRIVE, HEARD A POP OR CLUNK FROM THE REAR AND THEN GOT A DRIVE TRAIN NOT AVAILABLE - DO NOT MOVE VEHICLE ERROR. COULDN'T EVEN PUT THE CAR IN NEUTRAL FOR TOWING - BMW ROADSIDE HAD TO SEND A TOW TRUCK WITH SKATES TO PROP UP THE BACK END AND PUSH IT OUT OF MY GARAGE. IT'S BEEN AT THE DEALER ALMOST 2 WEEKS NOW - THE LOCAL MECHANICS HAVE HAD CALLS WITH BMW BACK IN GERMANY AND THEY CAN'T SEEM TO FIGURE OUT WHAT THE PROBLEM IS.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10819111January 9, 2016ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
THE CHARGING CABLE WON'T UNLOCK FROM THE CAR BECAUSE OF A BAD ACTUATOR AND SOFTWARE BUG, AND THE FUEL PRESSURE SENSOR FOR THE RANGE EXTENDER FAILED DUE TO CORROSION. BOTH ARE KNOWN PROBLEMS. BMW HAS REDESIGNED THE PARTS, BUT DOES NOT MAKE THE REPAIR BEFORE SELLING THE CARS. IT IS BROKEN FOR THE SECOND TIME IN A MONTH FOR DEFECTS THAT SHOULD HAVE BEEN CORRECTED BEFORE THE VEHICLE WAS DELIVERED. THESE CARS SHOULD BE RECALLED AND ALL ISSUES SHOULD BE CORRECTED.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10817494January 4, 2016ELECTRONIC STABILITY CONTROL (ESC), VEHICLE SPEED CONTROL
2015 BMW I3 WITH RANGE EXTENDER (REX) JUST HIT 1000 MILES. HAD FOR 6 WEEKS. I WAS TRAVELING DOWN A FREEWAY AT 75 MPH USING MY ELECTRIC CAR. AS THE BATTERY WAS ALMOST OUT OF JUICE, I KNEW THE FUEL RANGE EXTENDER WOULD KICK IN. HOWEVER, WHEN THE EXTENDER KICKED IN, MY MPH IMMEDIATELY STARTED TO DROP. WITHIN THE 15 SECONDS, I WAS DOWN TO 35 MPH FROM THE 75 I WAS TRAVELING. I HAD THE ACCELERATOR FLOORED, BUT COULD NOT GET ANY POWER TO KEEP UP WITH THE FLOW OF TRAFFIC. WITH MY HAZARD LIGHTS TURNED ON. MY CAR AND I SAFELY NAVIGATED TO THE SIDE OF THE ROAD. THANK GOODNESS THERE WAS NOT A CAR FOLLOWING TO CLOSE OR A SEMI TRUCK. I WOULD BE DEAD OR IN A SERIOUS ACCIDENT IF THERE WAS. MY CONCERN, CONSUMERS ARE NOT BEING WARNED OF THIS ISSUE... HERE ARE A FEW MORE FACTS THAT ARE RELAVATN 1. WHEN I DROVE THE CAR THE FIRST TIMER HE RANGE EXTENDER KICKED IN. I WAS NOT DROPPED DOWN TO 30-35 MPH, I WAS ABLE TO KEEP UP WITH FREEWAY TRAFFIC JUST FINE 2.ON DECEMBER 29, 2015 II WAS TRAVELING ON A FREEWAY AT 75 MPH. THERE WAS A SLIGHT INCLINE. MY ELECTRIC HAD BEEN USED AND THE REX KICKED IN. THE CAR IMMEDIATELY STARTED TO DROP IN SPEED. I HAD THE ACCELERATOR PUSHED TO THE FLOOR IN HOPES OF GETTING THE CAR BACK UP TO A SAFE SPEED. HOWEVER, THAT DID NOT HAPPEN. I HAD TO NAVIGATE MY DYING CAR TO THE SIDE OF THE ROAD IN 75 MPH TRAFFIC. 3.IMMEDIATELY TOOK THE I3 TO THE BMW SERVICE PROVIDER. INSTRUCTED BY THE SERVICE DEPT THIS IS WORKING AS DESIGNED. ERROR MESSAGE OF 0056 DID NOT HAVE ANY DESCRIPTION ON IT. NOT SURE HOW THE TECHNICIAN KNEW THERE WAS NOT AN ISSUE 4.INSTRUCTED BY SERVICE DEPT TO GO BACK TO MY SALES PERSON TO BE RE-TRAINED ON MY CAR. WHY ISN'T THERE AN INDICATOR LIGHT WARNING THE DRIVER YOU WILL BE LOOSING SIGNIFICANT POWER AND SPEED. PULL OVER TO A SAFE MPH? CONCERNED FOR OTHER CONSUMERS....SOMEONE WILL NOT BE AS LUCKY AS I WAS
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10781193October 10, 2015POWER TRAIN
THE BMW I3 ELECTRIC VEHICLE THAT COMES WITH A RANGE EXTENDER HAS A CRITICAL HAZARDOUS DESIGN FLAW. IT CANNOT CONSISTENTLY POWER THE VEHICLE TO MAINTAIN A SAFE SPEED WHEN DRIVING ON A MODERATE INCLINE FOR A REASONABLE PERIOD. IN OTHER WORDS, YOU MAY BE DRIVING ON A CALIFORNIA FREEWAY AND RUN OUT OF ELECTRIC CHARGE AND THE RANGE EXTENDER WILL KICK IN. EVERYTHING IS FINE UNTIL YOU APPROACH A HILLY AREA. AS THE CAR ASCENDS THE INCLINE IT STARTS TO REDUCE SPEED. SO BEFORE YOU WERE GOING THE SAME SAFE SPEED AS THE SURROUNDING TRAFFIC NOW YOU START TO SLOW DOWN. 70, 65, 60, THINGS START GETTING SCARY AS CARS START PASSING YOU ON BOTH SIDES, 55, 50 45, NOW IT'S REALLY SCARY AND VERY DANGEROUS AS CARS ARE PASSING YOU GOING 70+ MPH. BY THIS TIME YOU ARE DESPERATELY TRYING TO GET TO THE SLOW LANE, SOMETIMES CROSSING MULTIPLE LANES OF TRAFFIC GOING 25+ MPH OVER YOUR SPEED. YOU PUT YOUR 4 WAY BLINKERS ON AND NOW THE CAR IS GOING 39 MPH, WELL BELOW THE MINIMUM SPEED LIMIT ON THE CA HIGHWAY, AND YOU ARE PRAYING THAT SOMEONE DOES NOT SLAM INTO YOU GOING 80 MPH. I HOPE THIS GIVES YOU A CLEARER PICTURE OF MY SERIOUS SAFETY CONCERNS. I HAD MY CAR IN FOR SERVICE AT THE BMW DEALERSHIP A FEW MONTHS AGO AND THE HEAD I3 TECHNICIAN EXPLAINED THAT THAT I WOULD BE GETTING AN ELECTRONICS UPDATE/UPGRADE AND THOUGHT THAT MAYBE IT WOULD FIX THE PROBLEM THAT I WAS EXPERIENCING. AFTER THE SERVICE WAS PERFORMED THE ONLY DIFFERENCE THAT I NOTICED WAS THE WARNING OF POTENTIAL LOSS OF POWER ALERT APPEAR ON THE DISPLAY AS I STARTED UP A HILL. THE LOSS OF POWER WAS EXACTLY THE SAME AS BEFORE. THIS EXPERIENCE THAT I DESCRIBED TO YOU HAS HAPPENED TO ME SEVERAL TIMES IN THE PAST AND CONTINUES TO HAPPEN EVERY TIME I RUN OUT OF ELECTRICITY AND HAVE TO RUN ON THE EXTENDER AND CLIMB A HILL THAT IS NOT NECESSARILY STEEP BUT EXTENDS SOME DISTANCE AT AN INCLINE. THE CAR IS UNSAFE.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0