BMW 535i Complaints

536 consumer complaints on file.

#10947241January 23, 2017
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
I WAS TRAVELING ON THE INTERSTATE GOING 75MPH WHEN MY CAR LOST ALL POWER, SHUT OFF AND LEFT ME WITHOUT POWER AND STRANDED DUE TO A FUEL PUMP. UPON FURTHER INVESTIGATION I'VE FOUND THAT BMW AND SPECIFICALLY THE "N54" MOTOR THAT I HAVE A SEVERE AMOUNT OF COMPLAINTS FOR THIS EXACT REASON. THERE WAS AN EXTENDED WARRANTY PUT IN PLACE FOR CERTAIN PARTS HOWEVER NOT ALL THE PARTS THAT CAUSE THIS TYPE OF A FAILURE. I'VE TRIED WORKING PROFESSIONALLY WITH BMW OF USA BUT BECAUSE I WASN'T INVOLVED IN A CRASH FROM SAID FAILURE THEY JUST REFUSE TO HELP. I DO NOT THINK ANY CAR WITH LESS THAN 100K MILES ON IT SHOULD BY ANY MEANS HAVE THIS SEVERE OF A BREAK DOWN POTENTIALLY CAUSING A RATHER FATAL OUTCOME. LUCKILY I AM AN AGGRESSIVE DRIVER AND CAN HANDLE A CAR WITH LOST POWER AND NOT COLLIDE INTO A WALL WHICH I NEARLY DID. THIS NEEDS TO BE ADDRESSED WITH BMW USA AS IT IS UNACCEPTABLE FOR A HIGH END TURBO VEHICLE TO HAVE COMPLETE FAILURE WHILE DRIVING AT HIGHWAY SPEEDS. BMW FORUMS ALL OVER THE INTERNET HAVE SHOWN ME THOUSANDS OF PEOPLE HAVE THIS PROBLEM. SADLY THEY MAY NOT KNOW NHTSA EXISTS TO FILE A COMPLAINT. I SINCERELY HOPE YOUR GROUP CAN HELP US HELPLESS CONSUMERS OF BMW PRODUCTS GAIN A SAFER DRIVING EXPERIENCE. BMW RECALLING ONE FUEL PUMP AND NOT THE OTHER, OR EXTENDING THE WARRANTY ON TURBOS YET NOT THE SUBSEQUENT PARTS THAT THEY OPERATE AND IT CAUSING THIS TYPE OF A BREAK DOWN IS TRULY TRULY SCARY AS WELL AS UNACCEPTABLE. PLEASE HELP! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10946557January 19, 2017
FUEL/PROPULSION SYSTEM
VEHICLE'S LOW AND HIGH PRESSURE FUEL SENSORS/PUMPS WERE FOUND TO BE DEFECTIVE AFTER BRINGING CAR IN FOR SERVICE FOR "EXTENDED CRANKING" WHILE STATIONARY. AFTER FURTHER RESEARCH, IT WAS NOTED THAT BMW 535I MODELS FROM 2008-2010 HAD BEEN RECALLED DUE TO SIMILAR ISSUES WITH HIGH/LOW PRESSURE SENSORS/PUMPS. APPARENTLY, THE SAME ISSUE EXISTS ON 2011 MODELS BUT NO RECALL HAS YET BEEN ISSUED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10944203January 10, 2017
AIR BAGS, ELECTRICAL SYSTEM
THE SRS PASSENGER MALFUNCTION LIGHT IS TURNING ON. I'VE NOTIFIED BMW AND HAVE SHOWN THEM THAT THERE IS AN OPEN RECALL ON MY CAR BUT THEY HAVE REFUSED TO ACKNOWLEDGE MY CAR HAS BEEN AFFECTED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10939682January 4, 2017
ELECTRICAL SYSTEM
MANY TIMES DRIVER'S SIDE DOOR DOES NOT UNLOCK WHEN THE LEVER WAS PULLED TWICE. IT ONLY UNLOCKS WHEN THE ELECTRIC UNLOCK BUTTON IS PUSHED. IT COULD BE VERY DANGEROUS DURING AN ACCIDENT IF POWER IS LOST AND I COULD NOT UNLOCK THE DOOR. THIS PROBLEM HAS STARTED ON THE PASSENGER SIDE DOOR TOO.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10938578December 29, 2016
AIR BAGS, STEERING
I HAD TO REPLACE THE AIRBAG CLOCK SPRING IN MY CAR BECAUSE OF A CLICKING SOUND WHEN THE STEERING WHEEL WAS TURNING ANY DIRECTION, SOUND HEARD WHEN VEHICLE WAS IN DRIVE OR PARK. I HAD ABOUT 43,000 MILES ON THE VEHICLE WHEN THE NOISE STARTED. I HAD CALLED BMW TO SEE IF THERE WAS ANY WARRANTY ON THIS ITEM BEING IT IS PART OF THE SRS SYSTEM FOR THE CAR, AND THEY TOLD ME FOR MY VEHICLE VIN THERE WAS NOT. BEING APART OF THE AIRBAG SYSTEM I AM WONDERING IF THERE WAS ANY SAFETY GUIDELINES OR EXTENDED WARRANTY I AM NOT BEING INFORMED OF FOR THE PART I HAD TO REPLACE 61-31-9-354-047. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10936686December 21, 2016
ENGINE
ENGINE MALFUNCTION-DRIVING WITH REDUCED POWER NOTICE. HAVE PREVIOUSLY BEEN TOLD THAT "SERVICE ENGINE" LIGHT AND SHAKING AND STALLING DURING ACCELERATION WAS DUE TO IGNITION COILS. I HAVE HAD THOSE REPLACED AND AFTER REPLACING THOSE THE WATER PUMP FAILED AND LEFT ME STRANDED ON INTERSTATE....VEHICLE SHUT DOWN WHILE DRIVING 70 MPH. WAS ABLE TO COAST TO SAFETY. NOW ENGINE MALFUNCTION. FROM LOOKING AT RECALL INFORMATION IT APPEARS THAT I SHOULD HAVE BEEN NOTIFIED TO ISSUES WITH WATER PUMP AND REPLACEMENT BUT WAS NEVER CONTACTED. BMW SHOULD BE HELD ACCOUNTABLE TO CUSTOMER WHO PAID FOR SERVICE THAT WAS OBVIOUSLY NOT THE REAL ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10936823December 21, 2016
AIR BAGS, UNKNOWN OR OTHER
SAFETY NOTE WARNING COMES ON DASHBOARD, EVERY TIME CAR IS STARTED AND STAYS ON, STATING THE AIR BAG ON HEAD RESTRAINT MAY EXPLODE AND RELEASE METAL FRAGMENTS THAT WOULD CAUSE INJURY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10936227December 19, 2016
FUEL/PROPULSION SYSTEM
16V-746 RECALL CAMPAIGN NO. BMW DOESN'T WANT TO REPLACE FUEL TANK PUMP, JUST EXTEND THE WARRANTY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10936091December 18, 2016
ENGINE
CONTACTED THE LOCAL BMW DEALERSHIP REGARDING THE "FAULTY VANOS BOLTS" THEY TOLD ME THAT MY CAR IS NOT AFFECTED BY THE FAULTY BOLTS WEEK LATER CAR BROKE DOWN DUE DEFECTIVE VANOS BOLT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10934350December 10, 2016
ENGINE, FUEL/PROPULSION SYSTEM
MY CAR IS STALLING WHILE I'M DRIVING. " ENGINE MALFUNCTION REDUCE POWER " THE CODE IS ( P 3090 ) .. IT'S VERY UNSAFE . I DON'T HAVE POWER TO MOVE IT TO THE SIDE OF THE ROAD SAFELY.. I DRIVE MAINLY INTERSTATES I 75 AND I475 TO MACON GEORGIA.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10933802December 8, 2016
AIR BAGS
IN MAY, 2014 I WAS DRIVING AT APPROXIMATELY 50 MILES PER HOUR ON THE OLD VALDOSTA HIGHWAY WHEN A SCHOOL BUS RAN A STOP SIGN AND T-BONED ME ON THE DRIVERS SIDE AND NONE OF THE AIRBAGS DEPLOYED. *TR
Crash:
Yes
Fire:
No
Injuries:
3
Deaths:
0
#10929229December 6, 2016
AIR BAGS
2011 BMW S335I. CONSUMER REQUESTS PERMISSION TO DEACTIVATE DRIVER AND PASSENGER AIRBAG MODULES UNTIL REPLACEMENT PARTS BECOME AVAILABLE. *SMD
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10927084November 19, 2016
TIRES
WHILE DRIVING ON THE HIGHWAY AT 70 MPH, TIRE BURST. REPLACED THE TIRE AND RIM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10923842November 2, 2016
FUEL/PROPULSION SYSTEM
FUEL PUMP!, NEAR THE GAS TANK. I CAN'T GO VERY FAR IN MY CAR WITHOUT IT CUTTING OFF. I HAVE HAD IT DIAGNOSED BY BMW. I HAVE BEEN TOWED OFF THE HIGHWAY ( GRAND CENTRAL EXIT 19) WHILE BEING STUCK IN AN UNSAFE CONDITION ON 10/13/16. I HEAR 3 CONSECUTIVE BEEPS THEN WITHIN 5 MINUTES OR LESS THE CAR SHUTS DOWN AND THE SYSTEM SHOWS FUEL PUMP!. I HAVE HAD THE HIGH PRESSURE FUEL PUMP REPLACE BY BMW, HOWEVER THAT DOES NOT SEEM TO BE THE PROBLEM. I AM NOT ENJOYING MY CAR. THE RECALL ANNOUNCED ON 10/28/2016, SHOULD ALSO INCLUDE THE 2009 BMW 5 SERIES. I LOVE THE BMW CARS, HOWEVER IT HAS BECOME THE ULTIMATE DRIVING NIGHTMARE. PLEASE INCLUDE THE 2009 SERIES IN THE RECALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10919903October 28, 2016
ENGINE
TL* THE CONTACT OWNS A 2011 BMW 535I. THE CONTACT STATED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED PER NHTSA CAMPAIGN NUMBER: 14V176000 (ENGINE AND ENGINE COOLING). AFTER THE REPAIR, THE VEHICLE EXPERIENCED ENGINE FAILURE. THE VEHICLE WAS REPAIRED BY AN INDEPENDENT MECHANIC. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 140,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10919911October 28, 2016
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2008 BMW 535I. WHILE DRIVING APPROXIMATELY 60 MPH, THE FUEL PUMP FAILED AND THE ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS PULLED OVER TO THE SHOULDER AND TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE FUEL PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE CONTACT STATED THAT BOTH OF THE VEHICLE'S FUEL PUMPS WERE REPLACED, BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO THE SAME DEALER AND THE FUEL PUMP WAS REPLACED AGAIN DUE TO A DEFECTIVE MANUFACTURER'S PART. THE FAILURE MILEAGE WAS 60,000. UPDATED 01/25/2017*CT UPDATED 6/28/18*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10918958October 25, 2016
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
I ORDERED NEW LIGHT BULBS TO CHANGE OUT MY HALO ANGEL BULB LIGHTS (RUNNING PARKING LAMPS) .WHICH SAID THEY WERE OUT ON MY SCREEN INSIDE OF THE BMW . WHEN I TWISTED OFF THE HOUSING CAP IN THE BACK ,THE WIRING INSIDE OF MY HEADLIGHT HOUSING WHICH TURNS ON MY PARKING LIGHTS LEFT AND RIGHT IS TOTALLY DEGRADED AND FLAKED OFF ,THE COPPER CABLES WERE TOUCHING EVERYWHERE .I READ THIS IS BECAUSE GERMANY USE BIODEGRADABLE MATERIAL BUT THIS IS A VERY DANGEROUS FIRE HAZARD FOR DRIVING ON THE HIGHWAYS AND ROAD IN FLORIDA . WE AS 5 SERIES OWNERS FOR THESE YEARS NEED A RECALL OF NEW HARNESS WITH BETTER WIRING .EVEN IF YOU BUY A NEW HOUSING IT WILL DO THE SAME THING IN 4 YEARS GUARANTEED . YOU WOULD HAVE TO FIND SOME ONE TO REWIRE IT WITH THE SAME CABLES FORD USES SO IT CAN LAST 20+ YEARS . PLEASE FIX. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10915084October 10, 2016
ELECTRICAL SYSTEM
WHEN TRYING TO EXIT THE CAR AND PULLING ON THE DOOR HANDLE, THE DOOR DOES NOT UNLOCK, THE LOCK STAYS IN A LOCKED POSITION EVEN AFTER MULTIPLE PULLES. THE ISSUE HAS BEEN DIAGNOSED AS THE DOOR LOCK ACTUATOR. THIS IS A SAFETY ISSUE AS YOU ARE UNABLE TO GET OUT OF THE CAR. I WAS ABLE TO USE THE MANUAL UNLOCK BUTTON TO OPEN THE DOOR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10908118September 20, 2016
ENGINE
TL* THE CONTACT OWNS A 2011 BMW 535I. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED A COMPLETE LOSS OF POWER AND COULD NOT BE OPERATED. THE FAILURE OCCURRED WITHOUT WARNING. THE CONTACT FOUND THAT THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V176000 (ENGINE AND ENGINE COOLING). THE DEALER REFUSED TO REPAIR THE VEHICLE BECAUSE THE TECHNICIAN SUGGESTED THAT THE BATTERY NEEDED TO BE REPLACED FIRST. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE FAILURE MILEAGE WAS APPROXIMATELY 88,000. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10899465August 30, 2016
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
MY 2008 BMW 535I HEADLIGHT WENT OUT AND I TOOK IT TO A CERTIFIED MECHANIC TO CHANGE THE HEADLIGHT BULB, HE TOOK OUT THE HEADLIGHT AND SHOWN TO ME THE WIRING IN BOTH HEADLIGHTS HAVE FLAKED OFF AND HAD PRESENTED A FIRE HAZARD SITUATION WHICH CAUSED THE FUSE THE BLEW. I RESEARCHED THE BMW FORUMS AND FOUND LOTS OF PEOPLE WITH THE SAME ISSUE, HENCE, IT IS NOT AN OUTLIER. I CONTACTED BMW USA AND THEY REFUSED TO REMEDY THE SITUATION. I WAS TOLD BY THEM THAT THE VEHICLE IS OUT OF WARRANTY AND THAT THE VEHICLE MILEAGE WAS PAST THE HEADLIGHT WIRING SHOULD NOT GO BAD IN 8 YEARS AND THEY WERE RUDE AND TOLD ME THEY WILL NOT PAY FOR IT. I ALSO LEARNT THAT MOST OF THESE HEADLIGHT WIRES IN THE E60 FLAKED OFF WITHIN 50K MILES AND ARE NOT DISCOVERED UNTIL A SHORT OR BLOWN BULB. HELLA (THE MANUFACTURER OF THE HEADLIGHT) SAID IT IS NOT THEIR PROBLEM SINCE THE MAKE THE HEADLIGHTS TO BMW SPECIFICATIONS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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