BMW 328xi Complaints

460 consumer complaints on file.

#11121766August 22, 2018
AIR BAGS, STRUCTURE:BODY, WHEELS
I WAS DRIVING AT A SLOW SPEED DURING HEAVY TRAFFIC IN TOWN AT 4 PM ON A SUNNY DAY. THE CAR AHEAD OF ME SLOWED DOWN EVEN MORE AND WHEN I WAS TRYING TO SLOW MY CAR TOO, IT DID NOT SLOW DOWN AT ALL. I DID HIT THE CAR AHEAD OF ME AT A SLOW SPEED AND THE AIR BAG DEPLOYED CAUSING SEVERE INJURY TO MY RIGHT WRIST AND TO THE LEFT WRIST. IT CAUSED PROFUSE BLEEDING BECAUSE THE AIR BAG CAUSED CUTS IN MY WRIST AREA, VERY CLOSE TO A VEIN. A FIVE INCH HEMATOMA APPEARED WITHIN MINUTES IN THE RIGHT WRIST AND THE SKIN WAS SCRAPED OFF BOTH WRISTS. SEVERAL BURN MARKS ARE ALSO VISIBLE ALL THE WAY UP TO THE BEND OF MY ARMS. THE POLICE CAME WITHIN MINUTES AND THEY BANDAGED MY WRISTS TO TRY TO STOP THE BLEEDING. AN AMBULANCE WAS CALLED AND THE EMT WANTED TO TRANSPORT ME TO A HOSPITAL.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11120909August 19, 2018
ELECTRICAL SYSTEM
RECEIVED RECALL NOTICES IN OCTOBER 2017 FOR POSITIVE CRANKCASE VENTILATION (PCV) VALVE HEATER AND BLOWER MOTOR WIRING. BMW HAS NOT CONTACTED US SINCE THEN TO DO THE REPAIRS, AND RECALL WEBSITES STATE THEY'RE NOT YET READY TO DO REPAIRS. IT'S BEEN ALMOST A YEAR! THIS IS A FAILURE ON THEIR PART TO REMEDY A SAFETY MEASURE IN A TIMELY MANNER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11120652August 17, 2018
UNKNOWN OR OTHER
WE WERE DRIVING DOWN THE FREEWAY ON THE 5 WHEN BOOM OUR SUNROOF EXPLODED SHATTERING GLASS EVERYWHERE. WE WERE IN COMPLETE SHOCK AS NOTHING HIT THE CAR OR ANY DEBRIS OR ROCKS. WE CALLED OUR LOCAL BMW IMMEDIATELY AND WE GOT TRANSFERRED OVER TO OUR STANDARD SERVICE TECH THAT SCHEDULED AN APPOINTMENT WITH US THIS MORNING. AT THE DEALERSHIP THEY SAID THAT A ROCK MUST HIT IT AND WEAKENED THE GLASS AND THE PRESSURE WHILE DRIVING WITH WEAKENED GLASS CAN CAUSE IT TO SHATTER. I LET THEM KNOW THAT I RESEARCHED "EXPLODING SUNROOFS" AND IT HAS BEEN HAPPENING MORE FREQUENCY AND THAT THIS IS A HUGE SAFETY ISSUE THAT HAS TO DO WITH EITHER THE MANUFACTURING QUALIFY OR DEFECT. I CAN'T BELIEVE THAT BMW THINKS ITS OKAY TO HAVE A SUNROOF EXPLODE WHILE DRIVING AND NOT TAKE THIS MORE SERIOUSLY AND ARE TELLING THEIR SERVICE CENTER TO SAY ITS NOT BMW'S FAULT AND THE OWNERS RESPONSIBILITY. THE TECH WOMAN WE SPOKE WITH IN PERSON AT THE BMW IN ENCINITAS SAID TO US THAT SEE HAS SEEN THIS 3 TIMES AT THEIR SHOP AND SPECIFICALLY MENTIONED PRESSURE CHANGE WITH WEAKENS GLASS ILL CAUSE THIS TO HAPPEN. I DON'T SEE HOW KNOWN ISSUES OF EXPLODING GLASS IS ACCEPTABLE ON OUR STREETS AND FREEWAYS. THIS ISSUE NEEDS TO BE TAKEN VERY SERIOUSLY BECAUSE IF WE DIDN'T HAVE THE INSIDE SUNROOF SLIDER CLOSED GLASS WOULD HAVE RAINED DOWN ME DRIVING ALMOST CERTAINLY GETTING IN MY EYES AND POTENTIALLY CAUSING AN ACCIDENT AT HIGH SPEEDS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11120434August 16, 2018
AIR BAGS, ELECTRICAL SYSTEM, SEATS, AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION
PASSENGER FRONT SEAT OCCUPANCY MAT/SENSOR FAILED, CAUSING AIR BAGS TO TURN ON/OFF, AND TRIGGER FALSE POSITIVES AND FALSE NEGATIVES FOR MINIMUM WEIGHT OCCUPANCY, THEREBY TRIGGERING SEAT BELT ALARM, AND DISABLING/ENABLING AIR BAGS INCORRECTLY. THIS WAS A RECALL IN THE SAME CAR, MODEL YEAR 2006. I WOULD LIKE MY FEEDBACK ON THIS SUBJECT TO HELP INITIATE THE SAME RECALL FOR THE 2011 MODEL YEAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11119559August 13, 2018
FUEL/PROPULSION SYSTEM
I HAVE FUEL LEAKING FROM THE TOP OF MY FUEL TANK. I HAVE NEEN ADVISED THAT IT IS A FUEL TANK SENDING UNIT OR A SEAL. MY FUEL PUMP WORKS AS MY CAR IS OPERATIONAL. THE LEAK OCCURS WHEN THE GAS TANK IS OVER HALF FULL. THIS IS A SAFETY ISSUE AND SHOULD BE A RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11118536August 8, 2018
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2011 BMW 328XI. THE CONTACT STATED THAT THE ELECTRICAL SYSTEM WARNING INDICATOR ILLUMINATED. THE CONTACT STATED THAT THE VEHICLE WAS SERVICED BY BMW OF ROCHESTER (4250 W HENRIETTA RD, ROCHESTER, NY 14623, (585) 598-9213) PER AN UNKNOWN NHTSA CAMPAIGN NUMBER, BUT THE REMEDY FAILED TO REPAIR THE VEHICLE. THE CONTACT MENTIONED THAT THE ELECTRICAL SYSTEM WARNING INDICATOR REMAINED ILLUMINATED AFTER THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 83,479.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11118622August 8, 2018
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CRANKCASE (PCV), ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2008 BMW 328XI. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 17V676000 (ELECTRICAL SYSTEM) AND 17V683000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PARTS FOR THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE DEALER (CAIN BMW, 6461 WHIPPLE AVENUE NW, NORTH CANTON, OHIO 44720, 330-494-5588) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDIES. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11118370August 7, 2018
POWER TRAIN
JERKING WITH CHANGES OF LOWER GEARS (AUTOMATIC) ON CITY STREETS LOSS OF TRACTION IN INCLIMATE WEATHER CONDITIONS AT HIGHWAY SPEEDS, TRANFER CASE REPLACED AT 55K BELIEVE IT TO BE FAILING AGAIN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11115562August 3, 2018
ENGINE
POSITIVE CRANKCASE VENTILATION (PCV) VALVE HEATER. I HAVE HAD THE CAR REPAIRED OUT OF MY OWN POCKET WHEN THIS PART FAILED BECAUSE THE REMEDY IS STILL NOT AVAILABLE. BMW WILL NOT EVEN LOOK AT MY CAR IN ORDER TO ISSUE A REIMBURSEMENT BECAUSE THEY SAID THE REMEDY MUST BE AVAILABLE FIRST. IT HAS ALMOST BEEN A YEAR SINCE THE RECALL WAS FIRST RECOGNIZED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11115564August 3, 2018
UNKNOWN OR OTHER
BLOWER MOTOR WIRING.MY FAN HAS STOPPED WORKING. I HAD IT FIXED ONCE BEFORE OUT OF MY OWN POCKET. IT HAS BEEN ALMOST A YEAR AND THE REMEDY IS STILL NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11113288July 24, 2018
STRUCTURE:BODY
DOORS WILL NOT UNLOCK MANUALLY FROM TIME TO TIME. THE ONLY WAY TO UNLOCK IS TO USE THE CENTRAL UNLOCKING FEATURE. COULD BE DEADLY IN A CRASH! BMW WILL NOT EVEN LOOK AT THE CAR UNLESS I PAY THEM A $150 DIAGNOSTIC FEE! CAR IS STOPPED, ENGINE OFF, AND THE FRONT DOORS (BOTH) WILL NOT MANUALLY UNLOCK FROM TIME TO TIME. ONLY WAY TO GET OUT IS TO USE CENTRAL UNLOCKING BUTTON, WHICH REQUIRES POWER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11112816July 21, 2018
FUEL/PROPULSION SYSTEM
UPON A COMPLETE REFILL OF THE VEHICLE WITH FUEL, RAW GASOLINE WAS FOUND LEAKING DOWN THE TANK AND PUDDLING UNDER THE CAR. DIAGNOSTIC INSPECTION UPON LOWERING THE FUEL TANK FOUND A DEFECTIVE "DUMMY PORT" SEAL AT THE TOP OF THE TANK. THIS PORT WAS USED IN EARLY MODELS FOR EMISSION CONTROL SENSING. THE CAP OVER THE SEAL WAS NOT PROPERLY SEALED ALLOWING FUEL TO SPILL OUT THE TOP OF THE TANK. WHEN IN MOTION THIS FUEL BLOWS ONTO THE HOT MUFFLER AND POSES A POTENTIAL FOR CATASTROPHIC FIRE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11110685July 11, 2018
ELECTRICAL SYSTEM
THERE HAVE BEEN 2 WIRING RECALLS. ONE FOR BLOWER MOTOR AND ONE FOR PVC WIRING THAT HAVE STILL SHOWN NO REMEDY AVAILABLE. SINCE OCT2017. MY ENGINE SERVICE LIGHT ON MY DASH HAS BEEN ON FOR A MONTH NOW. MY CODE TRADER IS INDICATING THE BLOWER ISSUE. ANY WAY TO FIND OUT WHEN THIS WILL BE FIXED ? THANK YOU
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11110808July 11, 2018
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
THE TWO RECALLS ON MY VEHICLA HAVE BEEN IN INTERIM PHASE SINCE OCTOBER OF 2017. I PERSONNALY KNOW SOMEONE WHO HAS THE SAME RECALLS AND THEIR PARTS HAVE CAUGHT ON FIRE. I WANT MY VEHICLE REPAIRED ASAP
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11105188July 2, 2018
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM, STEERING
FUEL PUMP IS BURNING OUT AND LIQUID ISN'T PASSING THROUGH THE TANK PROPERLY. THE CAR IS OVERHEATING ANF FEELS LIKE IT'S GOING TO START FIRE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11105133July 2, 2018
ELECTRICAL SYSTEM, ENGINE
RECEIVED 2 RECALL NOTICES FROM BMW USA 11/17 AND 11/17 FOR ISSUES WITH THE BLOWER MOTOR WIRING AND THE ENGINE PCV VALVE HEATER. CONTACTED MY LOCAL DEALERSHIP TO HAVE THEM FIXED. WAS ADVISED THAT THEY DID NOT HAVE AUTHORIZATION FROM THE NATIONAL OFFICE TO PERFORM THE REPAIRS. WHEN QUESTIONED ABOUT HAVING THE PARTS THE SERVICE REPRESENTATIVE ADMITTED THAT THEY COULD GET THE PARTS BUT WOULD NOT BE REIMBURSED FOR THE REPAIR BECAUSE THE NATIONAL OFFICE HAD NOT AUTHORIZED THEIR USE. REPEATEDLY CHECK WITH THEM OVER THE NEXT SEVERAL MONTHS. RECEIVED THE SAME ANSWER AGAIN AND AGAIN. CONTACTED BMW USA DIRECTLY THROUGH THEIR CUSTOMER SERVICE AND SPOKE WITH THEIR REPRESENTATIVE WHO STATED THAT THEY DID NOT HAVE THE PARTS TO REPAIR THE KNOWN SAFETY ISSUES AND WERE HOPING TO HAVE THEM FIXED LATER THIS YEAR. WHEN I INFORMED THEM THAT THE LOCAL DEALERSHIP SAID THEY COULD GET THE PARTS THEY FINALLY ADMITTED THAT YES THEY HAD THEM BUT NOT ENOUGH TO COVER ALL THE RECALLED VEHICLES SO THEY WERE NOT AUTHORIZING REPAIRS YET.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11102551June 19, 2018
AIR BAGS, SEAT BELTS
DUE TO HOT WEATHER CONDITION (>85F), IF THE CAR PARKS OUTSIDE MORE THAN 4 HOURS, THEN GO TO VEHICLE TO START VEHICLE, BOTH SEAT BELT LIGHT AND PASSENGER AIRBAG OFF LIGHT ARE ON EVEN DURING DRIVING. BUT, AFTER PARKING VEHICLE OVERNIGHT OR WEATHER BELOW 70F, THERE IS NO ISSUE AT ALL. IT SEEMS LIKE THE SENSORS TO SENSITIVE THE HOT TEMPERATURE. IT IS SAFETY CRITICAL ISSUE AND HAD TO FIND OUT IN DEALER. BMW SAID TO ME IT IS OUT OF WARRANTY. THIS IS SENSOR SPECIFICATION ISSUE WHICH IS NOT HANDLE HIGH TEMPERATURE. BMW SHOULD BE RESPONSIBLE!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11102001June 15, 2018
ELECTRICAL SYSTEM
I HAVE A RECALL FOR MY BMW 07 328XI SINCE NOVEMBER 2017. THE RECALLS ARE BLOWER MOTOR WIRING AND PCV VALVE HEATER. PROBLEM NOT RESOLVE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11100654June 9, 2018
ENGINE, POWER TRAIN, VEHICLE SPEED CONTROL
ERROR - "DRIVETRAIN MALFUNCTION: DRIVE MODERATELY. MAXIMUM DRIVETRAIN OUTPUT NOT AVAILABLE. CONSULT SERVICE CENTER." THIS WAS TAKEN TO THE DEALER (BMW OF SILVER SPRING, MD) AT FIRST. THEY SAID IT WAS THERMOSTAT ISSUE. SO, THEY INSTALLED A NEW THERMOSTAT AND I PAID MY $100 DEDUCTIBLE. THE SAME ERROR STARTED APPEARING AGAIN JUST A FEW DAYS LATER. THE CAR SUDDENLY SHUDDERS, JOLTS AND SHIFTS FROM ECO MODE TO COMFORT MODE IF DRIVING ON FREEWAY. IF THE ERROR APPEARS WHEN THE CAR IS PARKED, THE CAR DOES NOT SWITCH FROM PARK MODE TO DRIVE MODE UNTIL YOU TOTALLY YOU SHUT DOWN THE ENGINE, THEN RESTART AND DRIVE OUT IMMEDIATELY. INSTANTLY, IT SHOWS "DRIVETRAIN MALFUNCTION" ERROR ON SCREEN. THE ENGINE MAKE A GROANING NOISE. YOU CAN FEEL THE POWER OF THE ENGINE IS SIGNIFICANTLY REDUCED. YOU HAVE TO HIT THE ACCELERATOR PEDAL DEEP TO EXTRACT POWER OUT OF THE ENGINE. THE TACHOMETER (THE RIGHT DIAL ON DASHBOARD) MOVES UP IN THE REGION OF 3X1000 TO 4X1000 /MIN RANGE EVEN TO GET TO A SPEED OF 30 MILES/HOUR. SO, WHEN DRIVING MODERATELY, IT CAN SUDDENLY STALL. THIS IS A HUGE SAFETY RISK ON CITY ROADS AS ONE CAN GET HIT AND BE REAR-ENDED BY A CAR FROM BEHIND WITH YOUR FAMILY INSIDE THE CAR. I FEEL MUCH UNSAFE DRIVING THIS CAR NOW. BMW SHOULD FIX THIS DRIVETRAIN ERROR ON INSTALL A NEW ENGINE ALTOGETHER. MY CAR IS STILL UNDER WARRANTY. THIS IS A RECURRENT ERROR, AND IT DOES NOT GO AWAY. I AM LOSING FAITH IN BMW.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11099846June 4, 2018
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
TL* THE CONTACT OWNS A 2007 BMW 328XI. THE CONTACT STATED THAT THE ONLY DOOR THAT OPENED WAS THE FRONT DRIVER'S DOOR. THE OTHER DOORS FAILED TO OPEN FROM INSIDE OR OUTSIDE THE VEHICLE. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOTIFIED AND ADVISED THE CONTACT TO TAKE THE VEHICLE TO THE DEALER FOR DIAGNOSTIC TESTING. THE FAILURE MILEAGE WAS APPROXIMATELY 48,000. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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