BMW 328i Complaints (1997)

25 consumer complaints on file.

#10980991April 26, 2017
ELECTRICAL SYSTEM
AFTER SEEING YET ANOTHER REAR END COLLISION, I WOULD LIKE TO MAKE A SUGGESTION I HAVE HAD IN MIND FOR A LONG TIME. I BELIEVE WE CAN REDUCE THE INCIDENCE OF SUCH ACCIDENTS, BY FLASHING THE STOP SIGNALS WHENEVER THE BRAKES ARE ON AND THE CAR IS STOPPED ( REQUIRES A SPEED SENSOR, OF COURSE). MANUAL FLASHING ELECTRONICS EXISTS IN EVERY MODERN CAR, BUT IS NOT NORMALLY USED WHEN STOPPED ON THE ROADWAY.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10567287March 4, 2014
ELECTRICAL SYSTEM
THE LOCKING DEVICE ON A 1997 BMW 328I INTERMITTENTLY MAKES IT IMPOSSIBLE FOR OCCUPANTS TO EXIT THE VEHICLE IF IT IS LOCKED WHILE OCCUPIED. THIS IS A SAFETY RISK, WHICH CREATES A HIGH DANGER AND SEVERITY OF RISK OF INJURY OR DEATH TO CONSUMERS AND/OR USERS OF THE VEHICLE IF AN OCCUPANT STAYS IN A VEHICLE THAT IS LOCKED. DESPITE KNOWLEDGE OF THIS SAFETY RISK, BMW FAILED TO CORRECT THIS DEFECT AND ADVISE OR WARN PURCHASERS OR POTENTIAL USERS, INCLUDING THE PURCHASERS, OWNERS AND/OR USERS OF THE SUBJECT 1997 BMW 328I, BY PROVIDING ADEQUATE WARNINGS AND/OR NOTICES OF THE SEVERE RISK OF INJURY OR DEATH IF AN OCCUPANT STAYS IN A VEHICLE THAT IS LOCKED. ON OR ABOUT SEPTEMBER 11, 2013, A HOT AND SUNNY DAY, A FEMALE YOUTH WHO WAS AN OCCUPANT OF A 1997 BMW 328I, BECAME TRAPPED IN THE SUBJECT 1997 BMW 328I THAT WAS LOCKED. IT WAS IMPOSSIBLE FOR THE YOUTH TO EXIT THE VEHICLE, AND SHE ULTIMATELY SUCCUMBED TO HEAT STROKE AND DIED WHILE TRAPPED IN THE VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
1
#10411759July 11, 2011
STEERING
1997 BMW 328IS WITH 179K MILES. AFTER DRIVING FOR MORE THAN 30 MINUTES (HIGHWAY OR CITY), MY STEERING WHEEL WILL BIND OR GET TIGHT IN A TURN. AFTER MUSCLING THROUGH THE TURN SO I DON'T CRASH, THE STEERING WHEEL "POPS" AND RETURNS TO NORMAL OPERATION. THIS HAS BEGAN TO HAPPEN DAILY AND I AM CONCERNED FOR MY SAFETY AS WELL AS ANYONE IN THE CAR WITH ME! *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10267149April 28, 2009
STRUCTURE:FRAME AND MEMBERS
I WAS TOLD TODAY THAT MY CAR IS NOT SAFE AS THE FRONT SWAY BAR MOUNTS HAVE RUSTED THROUGH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10252318December 19, 2008
VEHICLE SPEED CONTROL
1997 BMW 328I LESS THAN 80,000 MILES. DRIVING 40MPH WITH CRUISE CONTROL ON. SNOWING BUT STRAIGHT LEVEL CONCRETE ROAD. APPROACHING ASPHALT CURVE ENTERING SMALL MOUNTAIN VILLAGE, I TAPPED BRAKE TO DISENGAGE CRUISE. IT DIDN'T DISENGAGE SO HIT IT HARDER. CRUISE STARTED TO ACCELERATE AND THREW CAR INTO A SKID. TRIED STEERING COLUMN LEVER, NO EFFECT. CRUISE NOW ACCELERATED STRONGLY, SPUN CAR 180, CAR SLID INTO DITCH AT UNDER 30MPH AND FLIPPED OVER. CAR DRIVEN BACK 600 MILES TO HOME BUT TOTAL LOSS FROM CRUSHED IN ROOF. BMW HAS POSSESSION OF THE CAR PENDING PRODUCT SPECIALIST REVIEW. CRUISE HAD STARTED ACTING ERRATIC ON 4-5 OCCASIONS EARLIER THAT WEEK BEING RELUCTANT TO DISENGAGE WITH TWO DIFFERENT DRIVERS. AFTER ACCIDENT 3 WITNESSED THAT BRAKE LIGHTS FAILED TO LIGHT WITHOUT EXCESSIVE PETAL PRESSURE. MANY BMW OWNER REPORTS OF SAME PROBLEM ON INTERNET FROM BRITAIN. BMW SERVICE ADVISOR STATED IT WAS PROBABLY THE SWITCH STARTING TO FAIL. BMW DEALER NOW HAS CAR AND BMW CORPORATE APPEARS TO HAVE ISSUED GAG ORDER TO DEALER EMPLOYEES. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10234021July 11, 2008
SEAT BELTS
TL*THE CONTACT OWNS A 1997 BMW 328I CONVERTIBLE. DUE TO HIS BODY STATURE, THE CONTACT WOULD HAVE TO LEAN THE SEAT BACK IN ORDER TO USE THE SEAT BELT EFFECTIVELY. HE CONSULTED THREE DEALERS FOR SEAT BELT EXTENDERS, BUT NONE HAD THEM AVAILABLE OR WERE NOT BEING SOLD. THE MANUFACTURER STATED THAT THEY DID NOT HAVE SEAT BELT EXTENDERS FOR THAT MODEL. THE CURRENT MILEAGE WAS 159,882 AND FAILURE MILEAGE WAS APPROXIMATELY 159,800.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10129327July 19, 2005
ENGINE AND ENGINE COOLING:COOLING SYSTEM:RADIATOR ASSEMBLY
PLASTIC RADIATOR BROKE AT UPPER HOSE CONNECTION, CAUSING SUDDEN TOTAL LOSS OF COOLANT AND ENGINE STOPPING IN HEAVY FREEWAY TRAFFIC. THIS LED TO A VERY DANGEROUS RESCUE BY CALTRANS TRUCK AFTER AN HOUR OF EXPOSURE TO HIGH-SPEED TRAFFIC.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10121723May 20, 2005
ELECTRICAL SYSTEM:IGNITION:MODULE
SUDDEN FAILURE OF IGNITION COIL RESULTING IN A SHAKING/VIBRATING VEHICLE. WHILE ACCELLERTING IN CITY TRAFFIC THE CAR CAN LUNGE AND JERK WHILE ACCELLERATING, RESULTING IN UNPREDICTABLE ACCELLERATION. IN CITY TRAFFIC THIS IS VERY DANGEROUS. I HAVE INVESTIGATED THE IGNITION COILS FOR BMW 3 SERIES CARS AND IT APPEARS THEY FAIL A LOT, YET THERE IS NO RECALL CAMPAIGN! AFTER INVESTIGATING FURTHER IT APPEARS BMW HAS SOME RECALL CAMPAIGNS FOR SOME OF THE NEWER CARS. THEY SUGGEST REPLACING ALL IGNITION COILS WITH A NEW BOSCH MODEL. MY CAR HAS BREMI MODEL COILS (PART NO. F3000-86682) AND THERE IS NO BOSCH SUBSTITUTE ACCORDING TO THE BMW DEALER (PLAZA MOTORS IN ST. LOUIS, MO). I FOUND AN EPA RECALL NUMBER FOR THE BREMI COILS FOR ANOTHER MODEL BMW AT THIS WEB SITE: REFERENCE: HTTP://WWW.EPA.GOV/OTAQ/CERT/RECALL/420B04018.PDF EPA# 2061 IT DESCRIBES AN INTERNAL FAILURE AS FOLLOWS: "BECAUSE OF PRODUCTION PROCESS FAILURES, THE IGNITION COIL OF ONE SUPPLIER (BREMI)MAY HAVE AN INTERNAL INSULATION BREAK-DOWN IN THE PRIMARY ELECTRIC 2121 CIRCUIT, THE SECONDARYELECTRIC CIRCUIT AND/OR A DISRUPTIVE DISCHARGE. REMEDY: BMW HAS DECIDED TO IMPLEMENT A VOLUNTARY EMISSION RECALL CAMPAIGN TO REPLACE ALL IGNITION COILS WITH A NEW IMPROVED VERSION." THE SAME EXACT THING IS HAPPENING TO BMW 3 SERIES CARS. A REVIEW OF BMW FORUMS ON THE INTERNET EXPLAINS THAT THIS PROBLEM IS OCCURRING MORE FREQUENTLY BY THE DAY. I WOULD LIKE THIS TO BE INVESTIGATED AND A RECALL CAMPAIGN INITIATED AS SOON AS POSSIBLE BEFORE SOMEBODY GETS HURT!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10029905July 22, 2003
AIR BAGS:FRONTAL
WHILE TRAVELING ON THE HIGHWAY AND WITHOUT PRIOR WARNING ANOTHER VEHICLE HIT ON THE RIGHT SIDE, AND DRIVER'S SIDE AIR BAG DIDN'T DEPLOY. *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#8018964September 18, 2002
AIR BAGS:FRONTAL
TURNED ENGINE OFF, AND WENT INTO STORE, AND HEARD AN EXPLOSION. CONSUMER STATED DRIVER'S SIDE AIRBAG DEPLOYED FOR NO REASON. *AK THE DEALER SAID THAT THE WIRING HARNESS MELTED AND CAUSED A SHORT CIRCUIT IN TURN DEPLOYING THE AIR BAG. *JG
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#899377November 23, 2001
BACK OVER PREVENTION:WARNINGS:EXTERNAL/PEDESTRIAN ALERT, STRUCTURE:BODY:DOOR, ELECTRICAL SYSTEM:HORN
WHILE DRIVER WAS SITTING IN VEHICLE, SOMETHING UNEXPECTEDLY ACTIVATED THE ALARM SYSTEM, DOORS WOULD NOT UNLOCK FROM THE INSIDE OR THE OUTSIDE, HORN ALSO BECAME INOPERABLE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#897012September 28, 2001
ENGINE AND ENGINE COOLING:COOLING SYSTEM:RADIATOR ASSEMBLY, ELECTRICAL SYSTEM:12V/24V/48V BATTERY, SEATS
THERMOSTAT MALFUNCTIONED, CAUSING VEHICLE TO OVERHEAT, AND RADIATOR TO BLOW. *AK THE BATTERY LIGHT ILLUMINATED AND TRIM UNDER THE REAR OF THE DRIVER SEAT WAS LOOSE. *ET
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#885972April 16, 2001
SEAT BELTS:FRONT:BUCKLE ASSEMBLY
PASSENGER'S SIDE SEAT BELT BUCKLE HOUSING PORTION DOES NOT HOLD LATCH PLATE IN BUCKLE HOUSING MECHANISM. LATCH PLATE POPS OUT OF BUCKLE. CONSUMER HAS CONTACTED DEALER, DEALER HAS REPLACED BUCKLE. *AK CONSUMER HAD TO PAY TO REPLACE THE FAILED HOUSING. *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#740068January 29, 2001
TIRES
ODI #740028. NO SAFETY DEFECT MENTIONED. *AK (DOT NUMBER: ACTM2Y7166 TIRESIZE: 205/60R15)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#740028January 27, 2001
TIRES
IT HAPPENED AT 3:50 PM, PACIFIC STANDARD TIME, JANURAY 26, 2001, FREEWAY 91 HEADING EAST, PASSED FREEYWAY 710, AT THE EXIT OF ATLANTIC. I WAS LUCKY TO PULL OVER AND MY COLLEAGUE WAS FOLLOWED ME AT THE INCIDENT HAPPENED. SHE WITNESSED EVERY THING. THE METRO (MTA) TOW TRUCK PASSED BY 15 MINUTES LATER AND CHANGED THE SPARE TIRE FOR ME. A PIECE OF TIRE WAS FLYING AWAY AND CAUSED THE MUFFLER AND THE LEFT SIDE REAR BUMPER SEVERE DAMAGE. I HAVE TAKEN A ROLL OF PICTURES AFTERWARDS. I WILL SEND YOU A DETAILED TIRE'S SPEC. TOMORROW. *AK( DOT NUMBER: )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#878388January 17, 2001
VEHICLE SPEED CONTROL
WHEN SHIFTING FROM DRIVE TO PARK VEHICLE WOULD SUDDENLY ACCELERATE ON ITS OWN. CAN ONLY BE STOPPED BY TURNING OFF IGNITION. BRAKES WOULD ONLY SLOW IT DOWN, BUT NOT STOP IT. HAS HAPPENED 4 TIMES, AND WAS AN INTERMITTENT PROBLEM. BEEN TO DEALERSHIP, AND MECHANIC COULD NOT DUPLICATE PROBLEM, WILL NOT REPAIR IT. MANUFACTURER AGREED WITH DEALERSHIP, AND POLICY WAS TO RETURN VEHICLE IF NOT REPAIRABLE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#876653December 18, 2000
AIR BAGS
AIRBAG LIGHT STAYS ILLUMINATED WHILE VEHICLE IS IN MOTION. DEALER WILL BE NOTIFIED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#726342August 1, 2000
TIRES:SIDEWALL
TIRE FAILED ON FREEWAY ON HOT DAY. PERMETER AND 2/3 OF SIDEWALL SEPARATED FROM BEADS. NO EVIDENCE OF PUNCTURE IN TIRE FRAGMENTS. TIRES HAVE UTQGS OF 400, TRACT. A, TEMP. A, BUT THERE IS NO RECORD OF OF ANY TIRE OF THIS MAKE HAVING EVER BEEN TESTED AT NHTSA FACILITIES. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#605997February 1, 1999
STRUCTURE:BODY:DOOR
PLASTIC FACE PLATE ON THE BOTTOM OF DOOR FRAME GOT CAUGHT ON CONSUMER'S SHOE AND BROKE. MJS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#608590February 1, 1999
ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR
ALTERNATOR FAILED. *YC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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