BMW 328i Complaints

2,583 consumer complaints on file.

#10854097April 7, 2016
AIR BAGS
TAKATA RECALL?- MY CAR IS NOT ON RECALL BUT AIRBAG LIGHT DISPLAYED AT 83,012 MILES. THEY INSTALLED NEW SEAT BELT RECEPTACLE AT A COST OF $362.42. AIRBAG LIGHT CAME ON AGAIN IN 2 MONTHS- TOOK IT BACK. WAS TOLD THEY NEEDED TO CHECK WIRING OR MODULE. COST FOR WIRING $625 COST FOR MODULE $1,315. DID NOT GET IT FIXED. SEEMS TO ME AIRBAG PROBLEMS SHOULD NOT OCCUR IN CARS. WITH ALL THE AIRBAG RECALLS, I WAS HOPING MINE WOULD BE RECALLED BUT NO!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10851937March 28, 2016
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2010 BMW 328I. THE CONTACT STATED THAT WHILE DRIVING AT 45 MPH, THE VEHICLE STALLED. THE CONTACT STATED THAT THE SERVICE ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE THE FAILURE WAS UNABLE TO BE DETERMINED. THE FAILURE RECURRED AFTER ONE WEEK AND THE VEHICLE WAS TOWED TO THE INDEPENDENT MECHANIC WHO REPLACED THE FUEL PUMP. THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 75,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10852014March 28, 2016
AIR BAGS
TRAE IN VALUE $5000 LESS DUE TO RECALL AIR BAG
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10851727March 26, 2016
ELECTRICAL SYSTEM, ENGINE, FUEL/PROPULSION SYSTEM
I PURCHASED THE CAR FROM AN INDEPENDENT DEALER WITH SOMEWHERE AROUND 60K OR 65K MILES IT NOW HAS AROUND 80K MILES AND SINCE THE CAR HAS BEEN PURCHASED IT HAS HAD ONE PROBLEM AFTER THE NEXT. THE ELECTRICAL FOR THE WINDOWS,MIRRORS,DOOR LOCKS,GPS SYSTEM,HEAD LIGHTS WERE NOT WORKING PROPERLY. I RECEIVED A FAULT WARNING THAT THE OUTSIDE RUNNING LIGHTS OR HEADLIGHTS WERE NOT OPERATING PROPERLY. I HAVE NOTICED THE CHECK ENGINE LIGHT ON AND TOOK IT TO HAVE IT LOOKED AT WHICH I WAS TOLD OBD CODE READS MISFIRE #2 IGNITION COIL. I HAD THE PARTS REPLACED AND CODES CLEARED AND STILL THE LIGHT CAME BACK ON READING THE SAME FAULT CODE HAD IT CHECKED AGAIN AND WAS TOLD IT IS A NEW PART AND IT HAS BEEN REPLACED AND HE CANNOT FIGURE WHY IT WOULD COME BACK THE SAME THING. THE ONLY EXPLANATION HE HAD FOR ME IS THERE IS AN ELECTRICAL PROBLEM OR THERE IS SOMETHING WRONG WITH THE OBD COMPUTER. SINCE THEN THE CAR HAS HAD TROUBLE CRANKING, STUTTERS ON TAKE OFF, STALLS AT STOP LIGHTS, I HAVE HAD A LOSS OF POWER IMMEDIATELY WHILE ON GETTING ON THE FREE WAY AND THE CAR SAID REDUCED ENGINE POWER SHUT DOWN AND WOULD NOT LET ME GET OVER SPEEDS OF 20. I HAVE SMELT FUEL WHEN THE AC WAS TURNED ON. HAS BEEN NUMEROUS THINGS ONE AFTER THE OTHER. I WAS LOOKING AT NUMEROUS RECALLS FOR THE ELECTRICAL, THE FUEL PUMP,THE LIGHTS,AND NOW THE AIR BAGS .AND SEAT BELT TENSIONERS. I WOULD LIKE TO FIND OUT IF THE CAR WAS EVER BROUGHT IN TO BE FIXED FROM THE RECALLS, OR IF THE RECALLS EXPIRE. CAUSE I HAVE NOT OWNED VEHICLE VERY LONG
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10851290March 23, 2016
STEERING
TL* THE CONTACT OWNS A 2007 BMW 328I. WHILE DRIVING 15 MPH, THE STEERING WHEEL LOCKED UP AND THE VEHICLE STALLED. VARIOUS WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS NOT ABLE TO RESTART AND WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE STEERING COLUMN FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 107,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10851301March 23, 2016
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2007 BMW 328I. WHILE PARKED, THE VEHICLE WAS NOT ABLE TO START AND THE KEY FOB REMAINED IN THE IGNITION. THE CONTACT MENTIONED SHIFTING A RED B.PLUS CABLE IN ORDER TO START THE VEHICLE. THE FAILURE RECURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED, BUT THE CAUSE OF THE FAILURE WAS NOT FOUND. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 13V044000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS MADE AWARE OF FAILURE. THE FAILURE MILEAGE WAS 143,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10850010March 16, 2016
AIR BAGS
TL* THE CONTACT OWNED A 2007 BMW 328I. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 50 MPH, SHE CRASHED INTO THE REAR OF ANOTHER VEHICLE THAT HAD THEIR EXTERIOR LIGHTING NOT FUNCTIONING. THE AIR BAGS DID NOT DEPLOY. THE VEHICLE WAS TOWED AND DEEMED DESTROYED. A POLICE REPORT WAS FILED. THE CONTACT RECEIVED A HEAD, ELBOW, SHOULDER, ANKLE, AND BACK INJURIES. MEDICAL ATTENTION WAS REQUIRED FOR THE INJURIES SUSTAINED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10845562March 8, 2016
FUEL/PROPULSION SYSTEM, SUSPENSION, UNKNOWN OR OTHER
I BROUGHT THIS CAR ON 3-2-16 WAS TOLD THERE WAS NO ISSUES . SAME DAY I DROVE IT WAS MAKING A NOISE I IMMEDIATELY CALL THEM THEY SAID I CAN BRING IT UP TOO THE SHOP THE NEXT DAY WHERE I BROUGHT THE CAR FROM . WENT TOO SHOP NO ANSWER NO ONE WAS THERE SO I LEFT I THEN MADE APPT TOO GET IT CHECK OUT FOR 3/8/16 THEY TOLD ME BAD NEWS AND CAR IS UNSAFE TOO DRIVE I WENT BACK TOO THE SHOP THERE NOT EVEN TRYING TOO REFUND ME ANY MONEY BACK .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10839530March 2, 2016
VEHICLE SPEED CONTROL, AIR BAGS
TL* THE CONTACT OWNED A 2007 BMW 328I. AFTER EXITING THE HIGHWAY TO MAKE A RIGHT TURN, THERE WAS A DELAY WITH THE ENGINE. THE ACCELERATOR PEDAL WAS SLOW TO RESPOND AND THE VEHICLE SUDDENLY INDEPENDENTLY SURGED FORWARD AT A HIGH RATE OF SPEED AND CRASHED INTO A POLE. THE VEHICLE VEERED TO THE RIGHT AS THE FAILURE PROGRESSED. THE CONTACT NOTICED THAT THE VEHICLE WAS STILL RUNNING AT 22 MPH. THE CONTACT HAD TO TURN THE VEHICLE OFF, REMOVE THE KEY, AND EXIT THE VEHICLE DUE TO THE FAILURE. THE AIR BAGS DID NOT DEPLOY. THE DRIVER SUSTAINED PAIN TO THE RIGHT SHOULDER AND TWO REAR PASSENGERS SUSTAINED MINOR WHIPLASH. EVERYONE REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A REPAIR SHOP BY THE INSURANCE COMPANY WHO WAS NOT ABLE TO DETERMINE THE CAUSE OF THE FAILURE. THE VEHICLE WAS DESTROYED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 13V564000 (AIR BAGS). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.
Crash:
Yes
Fire:
No
Injuries:
3
Deaths:
0
#10839290March 1, 2016
AIR BAGS, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2008 BMW 328I. WHILE DRIVING 50 MPH, THE AIR BAG WARNING LIGHT ILLUMINATED. THE CONTACT THOUGHT THAT IT WAS ILLUMINATED BECAUSE SHE PLACED GROCERIES IN THE PASSENGER SEAT. WHEN THE GROCERIES WERE REMOVED, THE LIGHT REMAINED ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 65,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10838103February 25, 2016
AIR BAGS
PASSENGER AIR BAG RESTRAINT SYSTEM MALFUNCTION . WHICH SEEM TO HAPPENING TO A LOT BMW CARS .ITS SAFETY ISSUE AND BMW WON'T COVER IT UNDER THEY RECALL OR WARRANTY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10837878February 23, 2016
AIR BAGS
PASSENGER RESTRAINT SYSTEM MALFUNCTION. PASSENGER AIRBAG WILL NOT DEPLOY IN THE EVENT OF AN ACCIDENT DUE TO FAULTY SEAT MAT SENSOR. THIS COULD RESULT IN FATALITY TO AN ADULT PASSENGER. NOT COVERED UNDER NHTSA CAMPAIGN NUMBER: 13V564000 BECAUSE IT DOES NOT INCLUDED SAME MODEL/YEAR VEHICLES WITH SPORT SEATS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10837395February 22, 2016
STRUCTURE:BODY
AUDIBLE POPPING HEARD DURING ANY TORQUE THROUGH REAR OF VEHICLE, CRACKS FOUND ON REAR SUBFRAME WHILE BEING INSPECTED BY LOCAL MECHANIC.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10837060February 18, 2016
ENGINE
I HAVE LESS THAN 39,000 MILES ON MY VEHICLE, YET, THE VALVE COVER GASKET IS CRACKED. WHEN THE MANUFACTURER RECALL WAS MADE PUBLIC, BMW REFUSED TO CHECK MY CAR, BECAUSE MY VIN NUMBER WAS NOT ON THEIR LIST. MY STANDARD WARRANTY EXPIRED, BUT MY EXTENDED WARRANTY ONLY COVERS ENGINE INTAKE AND EXHAUST CAMSHAFT. IS IT UNREASONABLE TO REQUEST A VALVE COVER GASKET WHICH SEEMS TO BE DAMAGED PREMATURELY? I WAS DRIVING WHEN I NOTICED A LITTLE SMOKE AND AN ODOR. MEINEKE WAS THE CLOSEST CAR REPAIR NEARBY, AND THEY ARE HOLDING MY CAR UNTIL I GET A RESPONSE FROM BMW.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10824822February 8, 2016
FUEL/PROPULSION SYSTEM
DRIVING AT 50 MPH CAR SLOW DOWN AND STALL ON SIDE OF THE HIGHWAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10824440February 5, 2016
ENGINE, FUEL/PROPULSION SYSTEM, POWER TRAIN
THIS IS WELL-DOCUMENTED ON BMW FORUMS. THE ADAPTIVE DRIVER MEMORY LOGIC CAUSES A THROTTLE LAG OF UP TO 1 SECOND. THIS LAG CAN BE TEMPORARILY ELIMINATED BY RESETTING THE THROTTLE BODY ADAPTION. THE UNNECESSARY THROTTLE LAG CAUSES AN UNNECESSARY SAFETY HAZARD BY DELAYING THE CAR'S THROTTLE RESPONSE. BMW SHOULD ISSUE A SOFTWARE UPDATE THAT ALLOWS OWNERS TO PERMANENTLY DISABLE OR LOCK DOWN THE FEATURE. THE PROBLEM HAPPENS MAINLY WHEN THE CAR IS STOPPED AN IN-GEAR. WHEN THE DRIVER DEPRESSES THE ACCELERATOR PEDAL, THE COMPUTER DELAYS THE SIGNAL TO THE THROTTLE BODY BY UP TO 1 SECOND. THIS DELAY INCREASES THE LIKELIHOOD OF A COLLISION BY CAUSING AN THE CAR TO UNNECESSARILY RESPOND IN A MANNER THAT IS DIFFERENT FROM THE DRIVER'S INTENT. THERE IS A 5-STEP PROCEDURE THAT OWNERS CAN FOLLOW TO TEMPORARILY RESET THE THROTTLE BODY ADAPTION, BUT THE COMPUTER EVENTUALLY RE-LEARNS THE UNSAFE BEHAVIOR. BMW HAS REFUSED TO ACKNOWLEDGE THE PROBLEM EVEN THOUGH IT HAS BEEN DOCUMENTED IN SEVERAL BMW MODELS, ENGINES, AND MODEL YEARS, INCLUDING THE 328I, THE 528I, THE 750LI, AND OTHERS. IN MY CASE, I WAS STOPPED IN TRAFFIC AND ATTEMPTED TO ACCELERATE AND CHANGE LANES QUICKLY IN ORDER TO AVOID AN OBSTACLE. THE DRIVER BEHIND ME INTERPRETED THE CAR'S DELAY AS INACTION AND PERFORMED THE SAME MANEUVER, SUBSEQUENTLY CAUSING A REAR-END COLLISION WHEN ANOTHER CAR IN FRONT ALSO ACCELERATED AND MOVED INTO THE OTHER LANE AND CAUSED SEVERAL CARS TO STOP. IF MY CAR HAD RESPONDED APPROPRIATELY WHEN I APPLIED THE ACCELERATOR PEDAL, THE TOW TRUCK BEHIND ME MIGHT HAVE DELAYED HIS ACTION.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10823109January 29, 2016
SERVICE BRAKES, FUEL/PROPULSION SYSTEM, STEERING
ATTENTION: BMW CUSTOMER RELATIONS ON, SATURDAY, 01/02/2016, AT APPROXIMATELY 6:30PM MY WIFE AND I WERE DRIVING ON THE FORT HAMILTON PKWY IN BROOKLYN, NY IN MY BMW 328I CONVERTIBLE. WHILE DRIVING AT 55 MILES PER HOUR MY CAR SUDDENLY STOP COMPLETELY IN THE MIDDLE TO TRAFFIC. IN ORDER TO EXIT OFF THE HIGHWAY SAFELY, I ALLOWED THE CAR TO ROLL TO REDUCE SPEED THEN USE THE HAND BRAKE IT TO STOP THE CAR COMPLETELY AT THE NEAREST EXIT, EXT # 5. AFTER EXITING I CALLED THE TOWING COMPANY. IT APPEARED THAT THIS INCIDENT WAS THE RESULT A FUEL PUMP FAILURE ON MY 2008 BMW 328XI WHICH ACCORDING TO THE MECHANIC BURNT THE CONTROL MODULE WHICH CAUSED THE ENGINE TO SHUT DOWN COMPLETELY. FUEL TANK FAILURE IS A HAZARDOUS CONDITION AND GIVEN THE FACT THAT A FUEL PUMP FAILURE RESULTS IN AN IMMEDIATE LOSS OF ENGINE POWER, POWER STEERING, AND POWER BRAKES AND A POTENTIAL DESIGN FLAW. DUE TO THIS FUEL TANK FAILURE MY WIFE AND I LIVE WERE PLACED IN DANGER. I CALLED BMW CUSTOMER RELATIONS. I INFORMED THEM OF WHAT HAD HAPPENED AND I EXPRESSED MY CONCERN FOR THE SAFETY OF MY WIFE AND MY LIFE AND EXPLAINED THE CAUSE OF THE PROBLEM. THE REPRESENTATIVE I SPOKE TO TODAY, 01/07/15, INFORMED ME THAT I SHOULD'VE GOTTEN A WARNING LIGHT ON THE DASH BOARD AND STATED SHE COULD NOT GIVE ME ANY ADDITIONAL INFORMATION UNLESS THE CAR WAS PRESENT. I INFORMED HER THAT AT THE TIME THE CAR BROKE DOWN THEIR DEALERSHIP WAS CLOSED AND I WAS FORCED TO HAVE IT TOWED TO G & J SERVICE AUTO REPAIR SHOP LOCATED AT 198 28TH STREET, NEW YORK, NY 11232. SHE STATED THAT THERE WAS NOTHING FURTHER SHE COULD DO OR ASSISTANCE SHE COULD GIVE WITHOUT THE CAR BEING PRESENT. A FUEL PUMP IS AN INTEGRAL PART OF ANY CAR. GIVEN THE RESPONSIBILITY OF LITERALLY PUMPING A VEHICLE'S FUEL FROM ITS TANK TO THE ENGINE, A MALFUNCTIONING FUEL PUMP WILL ALWAYS LEAD TO A TOTAL DISASTER. DRIVER'S NEED TO BE AWARE OF THIS COMMON PROBLEM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10822709January 27, 2016
SERVICE BRAKES, ENGINE, SEAT BELTS
LEFT WORK AT 4:30PM ON 01/06/2016, AS WE TURNED OUT OF PARKING LOT MY 2007 BMW 328I JUST DIED IN MID TRAFFIC. THIS OCCURENCE HAPPENED TWICE BEFORE BUT STALLED MULTIPLE TIME ON WAY BACK HOME. ON THE 6TH OF JAN, THE CAR BEGAN TO OVERHEAT AND BURNING OF BATTERY SMELL. CAR WAS TOWED AS ID CODES WERE CHECKED AND ALL SIGNS HAVE POINTED TO SYSTEM FAILURE. UPON FURTHER REVIEW, 6 OPEN RECALLS WAS RESEARCHED USING MULTIPLE VIN REPORT SITES PAID AND FREE INCLUDING BMWUSA.COM/SAFETY RECALL. WE WERE THEN TOLD TO CONTACT THE BMW CONSUMER AND WE WERE TOLD THAT IF THERE IS NO WARRANTY DUE TO PAST MILAGE, RECALLS WERE NOT OBLIGATED BY BMW CONSUMER. I HAVE ALREADY CONTACTED FABBRINI LAW OFFICE HERE IN CHICAGO REGARDING OUR FEDERAL RIGHTS IN BEING IN A SAFE CAR. HOW MANY LINKS DO WE NEED TO POST IN WHICH STALLING AND ELECTRICAL PROBLEMS HAVE BEEN NOTED ON BMWS OWN COMPANY WEBSITE. WE SIMPLY ASK THAT BMW CONSUMER LLC LISTEN TO THIS COMPLAINT LIKE THE MANY OTHERS WHO ARE BEING PUT IN UNSAFE VEHICLES AND WE ASK THAT YOU APPLY YOUR THREE PRONG RULE REGARDING SAFETY HAZARDS SUCH AS THESE THAT WARRANT A REFUND WITH DEAPPRECIATION ADDED, REPLACEMENT OF VEHICLE OR SIMPLY REPAIR THE RECALLS THAT HAVE BEEN NOTED IN THE LAST DECADE AFFECTING MORE THAN MILLIONS WHO ARE LOYAL TO YOUR PRODUCT. WE INTIALLY HAD A 2005 BMW 325I THAT HAD RECALLS AND WE WERE NOT HELPED THEN AND TRADED VEHICLES FOR YET ANOTHER BMW WITH THE HOPES OF BETTER LUCK.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10822713January 27, 2016
AIR BAGS, ELECTRICAL SYSTEM, EXTERIOR LIGHTING
THIS IS AN ADDITION TO OUR PREVIOUS RECALL PROBLEMS AS ALL ELECTRICAL SHUT OFF AS WELL. HERE ARE THE ADDITIONAL DOCUMENTS TO BE ADDED TO PUBLIC RECORD THAT INDEED 6 RECALLS WERE RECORDED TO OUR REGISTERED VIN AND YET WAS TOLD BMW HAD NO OBLIGATION TO ADHERE TO THESE DOCUMENTS?! ITS ALSO CRAZY THAT WE HAVE TONS OF DOCUMENTS AND YET WE ARE ALLOWED TO SHOW A MBYTE AT A TIME. HOW CONVENIENT.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10822463January 27, 2016
ELECTRICAL SYSTEM
ALL FOUR DOORS WILL NOT UNLOCK. I AM ABLE TO LOCK THEM WITH THE REMOTE BUT UNABLE TO UNLOCK THEM. ONCE INSIDE, YOU BECOME TRAPPED IN THE CAR. I HAVE TO UNROLL THE WINDOW AND USE MY KEY ON THE OUTSIDE OF THE DOOR TO GET OUT. THIS COULD BE EXTREMELY DANGEROUS IN AN EMERGENCY SITUATION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to BMW 328i