BMW 328i Complaints

2,583 consumer complaints on file.

#10979398April 19, 2017
ELECTRICAL SYSTEM, ENGINE, POWER TRAIN
2011 328I WITH 53,500 MILES. ENGINE COLD START HESITATION WITH VIBRATIONS WHILE IDLING STATIONARY. TOOK VEHICLE IN TO DEALERSHIP TO DIAGNOSE ISSUE, OIL CHANGE. WAS TOLD THAT IT WAS THE ECCENTRIC SHAFT SENSOR/GASKETS, BATTERY TESTED LOW TO INCLUDE VVT SENSORS AND LEFT PAD BRAKE SENSOR DUE TO WIRE CUT. TOTAL COST $2300 DOLLARS. NEXT DAY, CONTINUED TO HAVE THE SAME PROBLEM. WENT BACK TO DEALER AND STATED THEY DIDN'T FIND ANY FURTHER ISSUES. DID RESEARCH INTO THE ISSUE WITH OTHER BMW OWNERS WHICH HAD THE VEHICLES SERVICED FOR REPLACEMENTS OF VANOS, MASS AIR FLOW SENSORS, ETC. THESE CODES WEREN'T SHOWING UP ON MY VEHICLE. DECIDED TO TAKE A LOOK AT MY ENGINE MYSELF AND NOTICED OIL LEAKING FROM THE VALVE COVER GASKET AREA AND COULD SEE OIL THAT HAD LEAK ON THE BOTTOM OF THE ENGINE BAY, NOW AT 60K MILES, TOOK IT IN EARLY FOR AN OIL CHANGE AND DIAGNOSIS AGAIN DUE TO POSSIBLE FIRE IF OIL SPILLS ON MOUNTING STRUTS. THIS REPLACEMENT WILL COST ME ANOTHER $2K+ FOR A VALVE COVER GASKET AND OIL PAN GASKET REPLACEMENTS, YET THIS WASN'T MADE KNOWN WHEN I HAD GOTTEN MY OIL CHANGED PREVIOUSLY. THE SAFETY ISSUE IS THE POSSIBILITY OF AN ENGINE FIRE AND BMW'S NEGLIGENCE IN TAKING RESPONSIBILITY FOR THE MANUFACTURING FLAWS, ESPECIALLY WHEN SO MANY OWNERS ARE HAVING PROBLEMS WITH THESE ISSUES STARTING EARLY AT 40K MILES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10979403April 19, 2017
ELECTRICAL SYSTEM, POWER TRAIN
AC/HEAT BLOWER MOTOR AND FINAL STAGE UNIT, VEHICLE AT 5700 MILES BURNED OUT RESISTOR/HARNESS CONNECTIONS. WHILE IN MOTION, BLOWER SUDDENLY STOP AND SAW SMOKE COME OUT OF THE VENT WITH A BURNING SMELL DUE TO THE ELECTRICAL SHORTAGE. I IMMEDIATELY TURNED THE FAN SWITCH OFF. THE RESISTOR BURNED OUT AND FRAYED THE WIRES OF THE BLOWER MOTOR. RESEARCHED THE ISSUE AND THIS IS A COMMON PROBLEM TO THE 2013 AND EARLIER MODELS. DUE TO THIS ISSUE, THE MANUFACTURER CHANGED THEIR DESIGN/ HARNESS BUT DID NOT PERFORM A RECALL ON ANY VEHICLES. THIS ISSUE IS A SAFETY CONCERN DUE TO INTERNAL CABIN FIRES AND TOTAL VEHICLE LOSS DUE TO ELECTRICAL FIRES. I DID HAVE MY PARTS REPLACED AT MY OWN EXPENSE DUE TO VEHICLE OUT OF WARRANTY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10978825April 17, 2017
STRUCTURE:BODY, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2008 BMW 328I. WHILE THE VEHICLE WAS STATIONARY, NONE OF THE DOORS (EXCEPT FOR THE DRIVER'S SIDE DOOR) WOULD UNLOCK OR OPEN. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 116,000. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10978502April 14, 2017
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2013 BMW 328I. THE CONTACT SMELLED STRONG FUEL ODORS IN THE VEHICLE. THE ODOR WAS ALSO PRESENT WHILE THE VEHICLE WAS BEING FUELED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE ENTIRE FUEL SYSTEM FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT ALSO STATED THAT THE VEHICLE JERKED AT TIMES. THE VEHICLE WAS NOT DIAGNOSED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 44,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10972187April 13, 2017
AIR BAGS
TAKATA RECALL. I RECEIVED RECALL NO. 16V-071 FROM BMW IN MARCH 2016. IT HAS NOW BEEN 13 MONTHS AND BMW HAS NOT RECALLED THE CAR AND REPAIRED THE AIRBAGS. ACCORDING TO THE NHTSA "TAKATA RECALL EXPANSION: WHAT CONSUMERS NEED TO KNOW", SINCE I LIVE IN ZONE A AND THE CAR IS OLDER THAN 2011 THE RECALL SHOULD HAVE OCCURRED BY NOW. I'M FILING A COMPLAINT AGAINST BMW FOR NOT RECALLING AND REPAIRING MY 2007 BMW 328I AS IT LEAVES ME AND MY PASSENGERS AT RISK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10965649April 11, 2017
AIR BAGS
2009 BMW 328I. CONSUMER WRITES IN REGARDS TO REPLACEMENT PARTS NOT AVAILABLE TO REPAIR AIR BAG RECALL NOTICE. *SMD UPDATED 04/11/2017*JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10971141April 7, 2017
AIR BAGS
TL* THE CONTACT OWNS A 2008 BMW 328I. WHILE OPERATING THE VEHICLE, THE PASSENGER SIDE AIR BAG SENSOR ILLUMINATED ALONG WITH A MESSAGE INDICATING THAT THE AIR BAG WOULD NOT DEPLOY, IF NEEDED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE SENSOR WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 121,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10971226April 7, 2017
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM
OUT OF NO WHERE THE CAR DIDN'T WANT TO START UP ANY MORE. IT WAS PARKED IN MY DRIVEWAY. AT FIRST I THOUGHT IT WAS THE BATTERY BUT IT WASN'T. I HAD IT CHECKED OUT AND THEY DIDN'T KNOW WHY IT COULDN'T START. I CHECKED ONLINE AND THEN I NOTICED THAT THERE'S BEEN A RECALL FOR 3 SERIES BMW DUE TO ELECTRICAL PROBLEMS AND I NOTICED THAT A LOT OF PEOPLE WERE IN MY SHOES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10970691April 5, 2017
AIR BAGS
AFTER THE CAR WAS SERVICED ABOUT A YEAR AND A HALF AGO, THE AIR BAG LIGHT WENT ON. WHEN I TOOK IT BACK TO THE DEALER, HE SAID THE SENSORS ARE REALLY SENSITIVE ON THE BMWS. I RECENTLY FOUND OUT THAT THIS YEAR AND MODEL HAD A RECALL ON AIRBAGS. WHEN I CALLED THE DEALER THEY ASKED THAT I REFER THIS TO YOU GUYS BECAUSE MY PARTICULAR VIN IS NOT INCLUDED IN THE RECALL. I AM NOW CONSTANTLY DRIVING IN FEAR OF A AIRBAG MALFUNCTION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10970807April 5, 2017
AIR BAGS, ELECTRICAL SYSTEM, STEERING
"TAKATA RECALL" I HAVE A COMPLAINT FILED REGARDING AN ELECTRICAL ISSUE I HAD WITH MY VEHICLE WHICH RESULTED IN A MOTOR VEHICLE CRASH (NHTSA ID NUMBER: 10781956. MY CAR WAS EQUIPPED WITH TAKATA AIRBAGS, 4 OF 6 AIRBAGS DEPLOYED. THE AIRBAG FROM THE DRIVER SIDE CAUSED INJURIES TO MY FACE AND ARM. I RECEIVED A RECALL LETTER FROM BMW 4 MONTHS AFTER THE ACCIDENT THAT RESULTED IN THE NEED FOR PHYSICAL THERAPY DUE TO THE INJURIES TO MY ARM AND SHOULDER FROM THE IMPACT OF THE AIRBAG, WHICH ALSO CUT MY FOREARM. THE STEERING WHEEL ON MY VEHICLE FROZE WHILE DRIVING AND IN MY ATTEMPT TO GET THE WHEEL TO TURN, MY BRAKES ALSO FAILED. I HAD BOTH ARMS COVERING THE WHEEL TO TRY AND GET IT TO BUDGE. THE ONLY WAY MY VEHICLE STOPPED WAS BECAUSE I CRASHED INTO A CAR WAITING AT THE OPPOSITE LIGHT. BOTH ARMS WERE COVERING THE AIRBAG AT THE TIME IT DEPLOYED.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10969364March 29, 2017
ENGINE
TL* THE CONTACT OWNS A 2007 BMW 328I. WHILE DRIVING 10 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 110,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10968991March 28, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 BMW 328I. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V071000 (AIR BAGS) HOWEVER, THE PART FOR THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10969009March 28, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 BMW 328I. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V071000 (AIR BAGS); HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. UPDATED 05/19/2017*LJ UPDATED 05/25/2017 *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10968553March 26, 2017
AIR BAGS
TAKATA RECALL. I WAS MAILED A SAFETY RECALL NOTICE FROM BMW ALERTING ME TO THE FACT THAT MY AIRBAGS HAD BEEN RECALLED, AND THAT THEY POSED A SIGNIFICANT SAFETY HAZARD. THEY TOLD ME THAT THEY DID NOT HAVE PARTS IN SUPPLY CURRENTLY TO FIX THE ISSUE, BUT WOULD CONTACT ME AGAIN WHEN THEY HAD THE PARTS. THIS WAS OVER A YEAR AGO. THEY STILL HAVE NOT CONTACTED ME ABOUT REPLACING MY AIRBAGS. THIS HAS NOT BEEN TAKEN CARE OF IN A TIMELY MANNER AT ALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10968230March 23, 2017
AIR BAGS
AT 0735HRS I WAS DRIVING NORTH BOUND ON I-215 IN UTAH'S SALT LAKE CITY AT 70 MPH WHEN THE DIVERS SIDE, SIDE IMPACT AIRBAGS DEPLOYED WITH NO IMPACT TO THE SIDE OF CAR NOR ANYWHERE ELSE TO THE CAR. THE AIRBAG IN THE DOOR SHOVED ME AGAINST THE CENTER CONSOLE CAUSING AN ABRUPT STEER. NO LOSS OF CONTROL TO THE CAR. RESULTING IN DAMAGE TO THE INTERIOR OF THE CAR, IE. HEADLINER, WINDSHIELD PILLAR, SIDE PILLAR AND THE BATTERY CABLE DISCONNECT RENDERS THE POSITIVE CABLE USELESS. I BELIEVE THIS TO BE AN UNSAFE CONDITION THE COULD CAUSE SUBSEQUENT LOSS OF CONTROL OF THE VEHICLE, RESULTING IN POSSIBLE INJURY OR DEATH TO THE OPERATOR OR OTHERS ON THE HIGHWAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10967764March 22, 2017
ENGINE
TL* THE CONTACT OWNS A 2011 BMW 328I. AFTER STARTING THE VEHICLE, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE CONTACT PERFORMED A CHECK ENGINE SCAN TEST THAT RESULTED IN A CODE RELATED TO A CAMSHAFT HOUSING BOLT FAILURE. THE CONTACT STATED THAT THERE WAS A RECALL REGARDING THE ENGINE AND ENGINE COOLING, BUT THE VIN WAS EXCLUDED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE NHTSA CAMPAIGN NUMBER WAS NOT PROVIDED. THE FAILURE MILEAGE WAS APPROXIMATELY 87,990.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10967465March 21, 2017
AIR BAGS
THE PASSENGER SIDE "SEAT MAT SWITCH" FAILED, DISABLING THE SRS SYSTEM. A LOCAL BMW DEALERSHIP REPLACED THE DEFECTIVE PART CHARGING ME $1264.20. THIS VEHICLE WAS PURCHASED NEW BY ME; WAS NEVER INVOLVED IN AN ACCIDENT; HAD ACCUMULATED 48116 MILES ON THE ODOMETER. BMW REFUSED TO ACKNOWLEDGE RESPONSIBILITY; HOWEVER THIS PROBLEM HAS BEEN REPORTED A NUMBER OF TIMES TO BMW AND IT DID ACKNOWLEDGE PRIOR YEARS' PROBLEM WITH THIS PART AND AUTHORIZED WARRANTY EXTENSIONS FOR OVER 70,000 VEHICLES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10966467March 17, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 BMW 328I. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V071000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10966053March 15, 2017
AIR BAGS
TAKATA RECALL. I HAVE WAITED OVER ONE YEAR TO HAVE THIS RECALLED ADDRESSED AND HAVE NOT HEARD FROM THE MANUFACTURE. HOW DO I GET THIS REPAIR COMPLETED?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10959944March 10, 2017
AIR BAGS
TL* THE CONTACT OWNS A 2007 BMW 328I. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V071000 (AIR BAGS). THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO SEVERAL DEALERS THROUGHOUT THE REGION AND WAS ADVISED THAT THERE WERE NO PARTS AVAILABLE TO REMEDY THE AIR BAG FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. THE FAILURE MILEAGE WAS 145,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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