BMW 328i Complaints

2,583 consumer complaints on file.

#11019532August 25, 2017
POWER TRAIN
VEHICLE DOWNSHIFTS TO A COMPLETE OR NEAR COMPLETE STOP ON TURNS OR WHEN COMING TO A STOP. THE ISSUE IS DANGEROUS WHEN TURNING AS THE TRANSMISSION STOPS MID TURN WHICH CAN CAUSE SOMEONE TO REAR END YOU. IT THEN KICKS INTO GEAR SUDDENLY. I HAVE HAD IT CHECKED OUT AT BMW DEALER SERVICE AND ANOTHER BMW RE-SELLER SHOP AND BOTH HAVE ADVISED IT IS FINE BUT IT IS NOT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11019774August 25, 2017
ELECTRONIC STABILITY CONTROL (ESC), STEERING
I WAS DRIVING MY 2009 BMW 328I SEDAN ON THE HIGHWAY DURING PEAK MORNING OFFICE HOUR (~ 07:45 AM CST) ON AUGUST 24TH 2017 WHEN ALL OF A SUDDEN THE STEERING CONTROL STARTED BEHAVING WEIRD. THE STEERING WHEEL WAS NOT STAYING STRAIGHT. IT WAS GOING TO THE EXTREME LEFT AND RIGHT RESULTING IN THE CAR GOING ALL OVER THE LANES BY ITSELF. I WAS SCARED AND PANICKED AT THIS SUDDEN BEHAVIOR OF THE CAR. ULTIMATELY I HIT THE BRAKES AND THE CAR SEEMED TO GET BACK TO CONTROL. I PULLED OVER TO THE SHOULDER AND GOT THE CAR TOWED TO MY HOME. NOTE THAT THE CAR WAS NOT DRIVEN FOR A MONTH AS I WAS ON VACATION. I AM THANKFUL TO GOD THAT I AM SAFE AND DIDN'T HIT OR GET HIT BY ANOTHER CAR!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11019428August 24, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 BMW 328I. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V071000 (AIR BAGS); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS TAKEN TO SCHERERVILLE BMW (LOCATED AT 1400 US 41, SCHERERVILLE, IN 46375), BUT THE REMEDY PART WAS NOT AVAILABLE FOR THE REPAIR. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11019350August 24, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 BMW 328I. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V071000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT SPOKE WITH BMW OF FORT MYERS (15421 S TAMIAMI TRAIL, FORT MYERS, FL 33908) WHO STATED THAT THEY DID NOT HAVE THE REPAIR PARTS. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND STATED THAT THE DEALER WOULD INFORM THE CONTACT WHEN THE PARTS WERE AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11019085August 23, 2017
AIR BAGS
I'M SUBMITTING THIS COMPLAINT PER INSTRUCTIONS ON LETTER I RECEIVED RELATED TO SAFETY RECALL ON BMW DRIVER SIDE AIRBAGS. ON AUGUST 15TH 2017 I WAS GIVEN A FOUR WEEK LEAD TIME FOR THE AIRBAG REPAIR TO BE COMPLETED ON MY BMW RELATED TO RECALL #16V071 BY MY LOCAL BMW DEALERSHIP (NALLEY BMW OF SOUTH ATLANTA) THEREAFTER I CALLED BMW USA AND THEY WERE OF LITTLE TO NO HELP TO SPEED THIS UP. BECAUSE OF THE RISK OF DEATH / SERIOUS INJURY ASSOCIATED WITH THIS RECALL MY CAR REMAINS OUT OF USE SINCE AUGUST 14TH 2017. FOUR WEEKS WAITING FOR A CRITICAL SAFETY REPAIR IS BEYOND A REASONABLE PERIOD OF TIME!! I DEMAND EITHER MY REPAIR IS CARRIED OUT IMMEDIATELY OR REPLACEMENT VEHICLE UNTIL IT IS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11019159August 23, 2017
AIR BAGS
TL* THE CONTACT OWNS A 2010 BMW 328I. WHILE DRIVING AT AN UNKNOWN SPEED, THE FRONT PASSENGER OCCUPANCY SENSOR WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER (VISTA MOTORS IN COCONUT CREEK, FL, 954-935-1845) WHERE THE TECHNICIAN, [XXX], STATED THAT THE FAILURE WAS NOT COVERED BY THE RECALL. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE VEHICLE WAS OUT OF WARRANTY, HOWEVER, A DISCOUNT TOWARDS THE REPAIR COSTS WAS OFFERED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 40,000. ...UPDATED 10/04/17 *BF INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11018825August 22, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 BMW 328I. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V071000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE BMW NORTH OF SCOTTSDALE DEALER (LOCATED AT 18018 NORTH SCOTTSDALE ROAD, PHOENIX, ARIZONA 85054) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11018651August 21, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 BMW 328I. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V071000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED PETERSON CHEVROLET BUICK CADILLAC AT (208) 514-1769 (LOCATED AT 12300 W FAIRVIEW AVE, BOISE, ID 83713) WHERE IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. UPDATED 10/24/17*LJ UPDATED 10/24/2017*JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11016123August 18, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 BMW 328I. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V071000 AND 13V564000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED BMW OF OCALA AT (352) 861-0234 (LOCATED AT 5145 SW COLLEGE RD, OCALA, FL 34474) WHERE IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT STATED THAT A "PASSENGER AIR BAG OFF/2" MESSAGE ILLUMINATED OFF AND ON NEAR THE SUN ROOF AND CONTROL PANEL. THE FAILURE MILEAGE WAS UNKNOWN. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11015975August 17, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 BMW 328I. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V071000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS CONTACTED (STRATHAM BMW IN STRATHAM, NJ) AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11016014August 17, 2017
SEAT BELTS
TL* THE CONTACT OWNS A 2011 BMW 328I. WHILE DRIVING VARIOUS SPEEDS, THE DRIVER'S SEAT BELT WOULD TIGHTEN AROUND THE DRIVER. THE ISSUE MADE IT IMPOSSIBLE FOR THE DRIVER TO TURN LEFT OR RIGHT TO SEE OUT OF THE SIDE MIRRORS PROPERLY. ALSO, WHEN THE SEAT BELT WAS UNLATCHED, IT FAILED TO RETRACT CORRECTLY. THE VEHICLE WAS TAKEN TO BMW OF SARASOTA (5151 CLARK RD, SARASOTA, FL 34233 (888) 849-1985) WHERE IT WAS DIAGNOSED THAT THE DRIVER'S SEAT BELT NEEDED REPLACEMENT. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND OFFERED THE CONTACT A 10% DISCOUNT. THE CONTACT WAS UNHAPPY WITH THE MANUFACTURER'S OFFER. THE FAILURE MILEAGE WAS 42,148.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11015296August 15, 2017
AIR BAGS, SEAT BELTS, SEATS
PASSENGER SEAT OCCUPANCY MAT SENSOR BROKEN. PROBLEM STARTED, 5 YEARS AGO. THIS SEEMS TO BE A WELL DOCUMENTED PROBLEM AFFECTING MANY DIFFERENT BMW MODELS/YEARS. BMW WILL NOT TAKE RESPONSIBILITY FOR THE SITUATION. PLEASE HELP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11015145August 14, 2017
AIR BAGS
TL* THE CONTACT OWNS A 2010 BMW 328I THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V071000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED A LOCAL DEALER (BMW OF FREEPORT, LOCATED AT 291 W SUNRISE HIGHWAY FREEPORT, NY 11520) WHERE IT WAS CONFIRMED THAT THE RECALL PARTS WERE ON BACKORDER. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11015051August 14, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACTS A OWNS A 2011 BMW 328I. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V071000 (AIR BAGS). HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE LOCAL DEALER (FERMAN BMW LOCATED AT 31400 US HWY 19 N, PALM HARBOR, FL 34684) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. ...UPDATED 10/19/17 *BF UPDATED 10/24/2017*JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11015062August 14, 2017
ENGINE
ON 6/5/2017 I WAS DRIVING ON A VERY BUSY GARDEN STATE PARKWAY IN THE AFTERNOON AT ABOUT 65 MPH (WHICH IS A LEGAL SPEED LIMIT) WHEN MY CAR STARTED SHUDDERING, SHAKING AND SLOWING DOWN AND A MESSAGE CAME ON SAYING "DRIVE TRAIN MALFUNCTION." I IMMEDIATELY CALLED MY HUSBAND WHO TOLD ME TO PULL OVER AND SHUT OFF THE CAR FOR 5 MINUTES. HE MANAGED TO CALM ME DOWN. WHEN I RESTARTED THE CAR, THE MESSAGE WAS GONE AND IT DROVE OK. I WAS VERY SCARED TO DRIVE IT BUT THE MESSAGE HAS NOT COME BACK. INSTEAD MY HUSBAND'S BMW X3 2013 HAD THE SAME MESSAGE 2 MONTHS LATER AND HE WAS ALSO ON THE HIGHWAY DURING THE INCIDENT. BMW SERVICE TOLD HIM THAT THE PROBLEM IS THE TIMING BELT. WE WERE READING ALL THE COMPLAINTS AND PRIMARILY THEY ARE ABOUT THE DRIVE TRAIN MALFUNCTION - IT HAS A FAULTY PLASTIC PART, WHICH SINCE 2015 WAS REPLACED BY A METAL PART. I WAS DRIVING IN THE MIDDLE LANE OF A VERY BUSY HIGHWAY AND I COULD HAVE BEEN KILLED (AND MY HUSBAND TOO). WHAT DOES IT TAKE FOR BMW OR NHTSA TO ISSUE A RECALL FOR THIS PROBLEM - A DEATH OR FEW?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11014602August 11, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 BMW 328I. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V071000 (AIR BAGS); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED BRAHMAN BMW IN MIAMI, FL, WHERE IT WAS CONFIRMED THAT THE REMEDY PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE AND WOULD CALL THE CONTACT WHEN THE PART BECAME AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11014587August 11, 2017
AIR BAGS
TAKATA RECALL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11014218August 10, 2017
FUEL/PROPULSION SYSTEM
VEHICLE STOPPED DEAD IN MIDDLE OF ROAD. VEHICLE WAS IN MOTION WHEN IT STOPPED. CATASTROPHIC FUEL PUMP FAILURE, PER MECHANIC. NO RECALL IN SYSTEM FOR THIS MODEL, BUT FIGURED IT SHOULD BE REPORTED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11014276August 10, 2017
AIR BAGS
TAKATA RECALL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11013940August 9, 2017
AIR BAGS, SEAT BELTS
MY PASSENGER AIRBAG OFF AND SEATBELT WARNING LIGHTS ARE CONSTANTLY LIT UP ON BOTH THE DASH AND THE AIRBAG LIGHT ON THE ROOF. THIS BEGAN A COUPLE MONTHS AGO ONE DAY WHEN I STARTED THE CAR AND HAS BEEN CONSTANT SINCE. I BROUGHT MY CAR IN TO BE DIAGNOSED AND WAS TOLD THAT I HAVE A FAULTY PASSENGER OCCUPANCY SENSOR, AND WAS QUOTED $1,100 TO REPAIR. IT HAS COME TO MY ATTENTION THAT THERE WAS A RECALL ON THIS SENSOR IN MANY 2004-2007 BMW VEHICLES INCLUDING THE 328I, JUST NOT MY YEAR. I HAVE SEEN A LARGE NUMBER OF COMPLAINTS ONLINE BY OTHER OWNERS OF THE SAME PROBLEM THAT ALSO FEEL THAT OUR VEHICLES SHOULD BE INCLUDED IN THE RECALL OF A FAULTY PART THAT IS DAMAGING TO THE SAFETY AND GENERAL FUNCTIONING OF THE VEHICLE. WE HAVE ALL ALREADY JUST HAD TO WAIT FOR OVER A YEAR TO HAVE THE TAKATA RECALL DONE, MINE IS JUST NOW BEING COMPLETED. I AM VERY DISAPPOINTED IN THE SAFETY FUNCTIONS OF BMW AS WELL AS THEIR HANDLING OF SUCH ISSUES, AND WISH TO HAVE ADDITIONAL VEHICLES OUTSIDE OF THOSE THREE YEARS INCLUDED SEEING AS IT IS THE SAME EXACT FAULTY SENSOR THAT AFFECTS THOSE CARS. I BELIEVE THAT NOT DOING SO WOULD WARRANT A LEGAL CLAIM AND FOLLOWING CLASS ACTION LAWSUIT IF BMW CONTINUES TO REFUSE AND IGNORE CLAIMS ON THIS ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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