BMW 328i Complaints

2,583 consumer complaints on file.

#11479812August 17, 2022
ENGINE AND ENGINE COOLING
The contact owns a 2011 BMW 328i. The contact received notification of NHTSA Campaign Number: 22V119000 (Engine and Engine Cooling) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that whenever driving after a while the vehicle seemed as though it may be overheating. The approximate failure mileage was 170,000. Vin tool confirms parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11479545August 16, 2022
ENGINE
The contact owns a 2009 BMW 328i. The contact received notification of NHTSA Campaign Number: 22V119000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated on 8/2/2022 while parking at a gas station, he started to smell smoke. The contact stated no warning light was illuminated. The contact stated he inspected under the hood but did not locate where the smoke was coming from. The contact stated while walking away from the vehicle, he saw smoke exiting the rear of the vehicle, but was unable to open the trunk. The contact called the fire department to open the rear trunk with a crowbar and they were able to extinguish the fire. The police also arrived at the scene. The contact was unaware if any police or fire reports were filed. The contact stated no one was injured or sought medical attention. The vehicle was not drivable. The contact towed the vehicle to a junkyard. The contact called the local dealer and made them aware of the failure. The vehicle was not diagnosed or repaired. The VIN was also associated to NHTSA Campaign Number: 17V676000 (Electrical System). The manufacturer had not been informed of the failure. The failure mileage was approximately 134,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11479577August 16, 2022
ENGINE AND ENGINE COOLING
The contact owns a 2011 BMW 328i. The contact received notification of NHTSA Campaign Number: 22V119000 (Engine and Engine Cooling) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact stated that the vehicle would fail to start immediately and approximately 5 minutes after turning the vehicle on there was a burning plastic and rubber smell. While driving at highway speeds when there was smoke coming from underneath the vehicle. The contact had pulled over and turned off the vehicle. The smoked dissipated on its own in about half an hour. The contact then turned the vehicle back on and drove home. The vehicle's service engine light had illuminated approximately 5-6 days later. The vehicle had been inoperable since. The approximate failure mileage was 170,465. Vin tool confirms parts distribution disconnect. The consumer stated a burning smell comes from underneath the car and turns off. The car was taken to be repaired. The vehicle doesn't shutoff any longer but still exhibits smoking and burning smell.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11479611August 16, 2022
ENGINE AND ENGINE COOLING
The contact owns a 2011 BMW 328i. The contact received notification of NHTSA Campaign Number: 22V119000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available. The consumer stated the dealer was contacted in June 2022, and informed the remedy would be available summer 2022 to date no fix available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11479341August 15, 2022
ENGINE, ELECTRICAL SYSTEM
My car will not start up to show ignition lights… blinks fast then shuts off / will not crank / after flashing lights on dash service engine light appears & car has smoking from under hood
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11479432August 15, 2022
ENGINE
My 2011 BMW 328i turned off while i was at stop sign at top of the street. My children and I could of died! Car starts but keep shutting off. Smells like its also burning! No remedy available still. Now have no vehicle to drive!!!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11479051August 12, 2022
ENGINE AND ENGINE COOLING
The contact owns a 2007 BMW 328i. The contact stated that while his daughter was driving at approximately 40 MPH, the vehicle began to overheat as indicated by the temperature gauge. The vehicle also began to hesitate upon the depression of the accelerator as the check engine light appeared on the instrument panel. His daughter pulled the vehicle over and waited for the engine to cool off. Once the engine was restarted, the vehicle independently entered into limp mode and the vehicle was unable to accelerate above 25 MPH. The contact then received a recall notice for NHTSA Campaign Number: 22V119000 (Engine and Engine Cooling); however, the parts for the recall were unavailable. Recently, the contact stated that while his son was driving at highway speeds, the vehicle independently enter limp mode(warning light unknown). Despite the failure, the contact's son managed to reach his destination. The dealer nor the manufacturer had yet to be notified of the failure. The vehicle had yet to be diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the repair. The failure mileage was unknown. Vin tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11478776August 11, 2022
ENGINE AND ENGINE COOLING
The contact owns a 2011 BMW 328i. The contact received a recall notification of NHTSA Campaign Number: 22V119000 (Engine And Engine Cooling). However, the parts to do the recall repair were not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time to complete the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11478840August 11, 2022
ENGINE AND ENGINE COOLING
The contact owns a 2009 BMW 328i. The contact received notification of NHTSA Campaign Number: 22V119000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The dealer was made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. VIN tool confirms parts are not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11478345August 9, 2022
ENGINE AND ENGINE COOLING, ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CRANKCASE (PCV)
The contact owns a 2011 BMW 328I. The contact received notification of NHTSA Campaign Number: 22V119000 (Engine and Engine Cooling) however, the part to do the recall repair was unavailable. The contact stated that on several occasions, while driving or parked, the vehicle overheated. The contact stated that several unknown warning lights illuminated on and off. The contact also stated that the vehicle was constantly leaking an unknown fluid. The vehicle was taken to be inspected where the mechanic informed the contact that the electrical and PCV valve heater needed to be repaired. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted and confirmed that parts were not yet available. The manufacturer was contacted and was unable to confirm when parts would be available. The approximate failure mileage was 95,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11478189August 8, 2022
ELECTRICAL SYSTEM, EXTERIOR LIGHTING, VISIBILITY/WIPER
Unable to unlock/lock doors on car (obviously very worrisome), unable to use turn signals, no interior lighting controls or functionality. Unable to control headlights, they still do turn on but I cannot control them. Cannot adjust any mirrors electronically. Some speedometer lighting affect or but the dials do still work, cannot see all buttons inside interior due to electrical issue. Problem: Footwell Control Module (FRM) needs replacement costing around $1300 to do minimum from dealer. This module controls all of the functions above and has gone bad. This FRM module is hidden and not easily gotten to tells me something like a fuse needs to be installed just in case a power surge from the car happens so the car does not break this very expensive equipment. Looked into it online and apparently this happens very often and one guy had to have his replaced twice. This is an obvious issue that will require a remedy.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11478281August 8, 2022
EXTERIOR LIGHTING
The left rear turn signal stopped working. Along with the left brake light. Currently getting the part fixed that is causing the issue. Part is being melted by something. Yes there has been warning lamps and messages.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11478037August 7, 2022
ELECTRICAL SYSTEM
Its been more than 5 months since the recall is out and Manufacture is still not able find the remedy for the recall. I feel scared and not able to drive the car.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11477527August 4, 2022
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
Left rear brake and turn lights malfunctioning -issue not fixed after changing light bulbs. Noticed that metal pins in the connector was melted and stuck into the wiring harness. Problem affects brake light and turn signal. Melting of the the metal pin in the connector housing clearly is not a wear and tear situation but a defect in manufacturing that needs to be repaired and corrected by BMW.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11477610August 4, 2022
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
Prior to this incident with my car i was having alot of power issues,the car was giving me alot of issues starting up or after being parked it sometimes wouldnt want to turn on i took my battery to get checked and battery had no issues and i continued to start to have electrical issues with my turning signals my lightning and windows stopped working until January 7 as i was driving my car just began to slowly slow down and completely stopped working that not even a jump start would help it turn on and it lost complete power and function and 2 months after i was contacted about its most recent recall and prior to that i also remember that my coolant wasnt lasting me as usual After being affected by the pandemic and loosing my job while being pregnant and finding out about my cars recall i was afraid of my safety and my kids safety that i havent felt safe to take to a mechanic out of fear that our lifes can be danger if the vehicle catches on fire the way the recall stated that it could happen and its brought major stress and trouble since nothing has been done because i havent had a vechile since
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11477356August 3, 2022
ENGINE
The contact owns a 2015 BMW 328i. The contact stated while driving approximately 35 MPH, the vehicle lost motive power and independently restarted in LIMP mode. The contact stated no warning light was illuminated. The contact stated that the failure recurred and various speeds. The contact had not taken the vehicle to a local dealer or independent mechanic to be diagnosed or repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 82,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11477384August 3, 2022
ENGINE
I'M JUST RECEIVING THE RECALL LETTER THIS APRIL 2022. I'VE CALLED BMW TWICE FOR THE REPAIR AND IT'S STILL UNAVAILABLE. I EXPERIENCED THE ISSUE ALREADY 2 MONTHS AFTER PURCHASING MY CAR FROM CARMAXX IN JUNE 2020 BUT BELIEVED I HAD IT REPAIRED BY PUSCHASING A NEW RADIATOR, COILS, WATER PUMP AND THERMOSTAT. I WOULD LIKE FOR BMW TO CHECK AND CHANGE THE CORRECTED PART OUT. I WAS ON THE FREEWAY OUT OF TOWN WHEN THE VEHICLE STARTED TO SMOKE WITHOUT WARNING WITH ME COASTING IT OFF THE FREEWAY AND NOTHING POPPED UP ON SCREEN THEN HAD TO HAVE IT TOWED HOME.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11477158August 2, 2022
ENGINE AND ENGINE COOLING
The contact owns a 2010 BMW 328I. The contact stated while driving approximately 40 MPH, there was a burning odor and smoke coming from underneath the hood. The contact pulled over safely and investigated the smoke, which evaporated quickly. The contact also stated that her husband checked under the hood and experienced the burning odor. There were no warning lights illuminated. The vehicle was not diagnosed; however, an independent mechanic informed the contact that there was a recall for the PCV. The manufacturer was not notified of the failure. The failure was related to NHTSA Campaign Number: 22V119000 (Engine and Engine Cooling). The approximate failure mileage was 96,800.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11477261August 2, 2022
ENGINE
My timing chain is showing symptoms of failing, engine is backfiring while braking or pulling off, I know the was a recall for the N20 engine timing chains. That’s what I have
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11476907August 1, 2022
POWER TRAIN:DRIVELINE:CHAIN/BELT
The contact owns a 2013 BMW 328I. The contact stated that while driving at an undisclosed speed, the vehicle lost motive power. The vehicle was towed to the dealer where it was diagnosed that the timing chain needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA. The failure mileage was approximately 172,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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